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Grand Palladium Palace Resort Spa & Casino - All Inclusive

4.0 star property

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Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Exterior
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lounge
Premium bedding, free minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪6 min walk‬
  • Casino Avalon Princess
    ‪17 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Garden View Single Use

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View Single Use

  • 366 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Beachside

Premium bedding, free minibar, in-room safe, desk

Deluxe Beachside

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Deluxe Garden View

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Loft Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Loft Suite Garden View

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft Suite Beachside Panoramic OV

Loft Suite Beachside Panoramic OV | View from room

Loft Suite Beachside Panoramic OV

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Beachside Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside Ocean View

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | View from room

Junior Suite Swim Up Beachside

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Junior Suite Beachside | Premium bedding, free minibar, in-room safe, desk

Junior Suite Beachside

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, (6335)
The price is $410
per night
$484 total
includes taxes & fees
Apr 14 - Apr 15
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4-star Punta Cana property, connected to a shopping center in Bávaro
Catch some rays on Grand Palladium Palace Resort Spa & Casino - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 air-conditioned accommodations with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A private beach, 6 outdoor tennis courts, and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Palace Resort Spa & Casino - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 13 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Palladium Palace Resort Spa & Casino - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Bhogali - This restaurant specializes in Indian cuisine and serves dinner only.
Sumptuori - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Dorado Steak House - This restaurant specializes in barbecue and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 13 restaurants
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available for a surcharge.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 959 reviews
Rating 8 - Good. 232 out of 959 reviews
Rating 6 - Okay. 139 out of 959 reviews
Rating 4 - Poor. 87 out of 959 reviews
Rating 2 - Terrible. 88 out of 959 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ezra alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Wonderful staff, very clean ground room beach is amazing
Stayed 7 nights in Dec 2024

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Monique

Stayed 5 nights in Nov 2024

10/10 Excellent

Fradena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful time celebrating my 50th birthday. Staff was extremely helpful. The expedia representative guided us through the entire stay. We will be back again.
Stayed 3 nights in Dec 2024

6/10 Okay

Wigberto

Traveled with family
Necesitan mejorar el servicio en general.
Stayed 3 nights in Dec 2024

4/10 Poor

corey

Stayed 7 nights in Nov 2024

10/10 Excellent

Sarbjit

Stayed 7 nights in Oct 2024

10/10 Excellent

Deniser

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limpiar los vidreos de los baños
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the grand palladium palace. It's a beautiful facility. The people were great. Food was great. Especially the a la carte restaurants. A big benefit of booking through Expedia was our concierges Cesar and Rafael, who were able to assist with the restaurant reservations, and entertainment options, as well as just checking in on us. The rooms were nice, and cool enough. Drinks were good. The lobby bars and hemmingway were the best. Drinks at the pool bars were just OK. The one drawback is the vendors on the property were too aggressive. Had to say no many times before they'd go away. I'd definitely go back at some point.

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the fact that it was so many random cats walking around the property. Guests were feeding the cats so I’m sure they will never leave the property as long as they are fed. Cesar was a an excellent concierge!
Stayed 3 nights in Nov 2024

6/10 Okay

Dianne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
People didnt seem to be cheery. They weren't friendly to us unless be bought a share. No one seemed to want to help us. I loved the beach. The food was good in all the restaurants. The meals were good in the buffet
Stayed 7 nights in Nov 2024

10/10 Excellent

Thomas Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó!! Bonito. Cómodo, buena comida, buen entretenimiento y hermosa playa. Lindas piscinas Y la atención y servicio de los empleados fue extraordinario!! Los empleados hicieron nuestra estadía aun mas placentera.
Stayed 5 nights in Oct 2024

4/10 Poor

Kuwarinder Singh, Surrey

Traveled with family and small children
Disliked: Staff & service, amenities
Only the weather and the beach was gud everything else was below average
Stayed 6 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good I wish to come back again with my family 🇩🇴😍
Stayed 7 nights in Oct 2024

10/10 Excellent

Lauren Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around, convenient train to take around the property
Stayed 7 nights in Sep 2024

4/10 Poor

eric a montoto

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overrated destination,worst vacation ever,at the time of check in, the snack bar was empty,room had mold in the shower,dirty shower glass ,jacuzzy never worked,vomit in the balcony during the whole stay,towell shelf moldy and falling apart ,mirror falling down in the bathroom, (have pictures but unable to upload) we reported these issues many times to different employees and they never solve it,buffet food was ok,dont bother to visit a la carte restaurants ,the food is mediocre,stay away from gifts,its a scam to bring you to a 3 hour presentation to become member(dont do it) ...lack of entertainment ,there isnt much to do inside the resort walls,entertainment options outside are not walkable,staff is friendly,beach , pools and gardens around property were nice,bring lots of cash,everybody wants tips ..i will never come back,ever,wasted time and money.
Stayed 7 nights in Sep 2024

8/10 Good

Jose O Acosta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the facilities are good, except for some specific details. For example, at the paddle tennis courts, they provide equipment, rackets, and balls, but the rackets are all broken and need to be replaced. In my room specifically, there were mosquitoes living in my bathroom, and they wouldn't go away no matter what I did. It was a bit annoying, though this might be an isolated case, as it didn’t happen in the room of the couple that was with us. Also, when you leave the room, the power is completely cut off, including the outlets. As a result, you hardly use the minibar because everything is always warm since the electricity turns off when you go out for activities. You also can’t leave your phone charging for the same reason. I think they should separate the lighting from the outlets. Other than that, everything was excellent. The staff, in general, was very friendly and always willing to help. Particularly, our assigned assistant, Cesar, was a 10-plus. He was very kind, always ready to assist us, and attentive to our needs. His service was excellent. Overall, we really liked the hotel and will return.
Stayed 5 nights in Sep 2024

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to spend a few days and relax.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Having the transportation as an option was wonderful. You could walk if you wanted but knowing a “train” was available, was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach and the pool.
Stayed 6 nights in Aug 2024