2/10 Terrible
John Charles
Traveled with partner
Dec 9, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ignore this review at your own peril. Old and filthy. The hotel is rated 5 stars. My expectations were 5 star. I would have been disappointed if I anticipated 3 stars. The hotel is dilapidated and dirty. Food is tasteless and of low quality. More importantly the place was filthy. I spent a week eating the minimal that I thought would avoid food poisoning. Absolutely no training of the food personnel. I witnessed a woman behind the food stations freely running her fingers through her hair, a guy wiping the sweat off his brow with the same rag he used to clean the tables, cockroaches in the buffet, and dirty plates. My room had bedbugs and had the odor of a sewer. Expedia should have some internal controls that dictate a periodic rein-spection and re-assessment of a hotels star’s status. One explanation for the positive reviews is at checkout the desk person emails you the Expedia review form and pressures you to fill it out on the spot. I travel extensively and have never witnessed such fraudulent misrepresentation. Absolutely disgusting.
John Charles
Stayed 7 nights in Dec 2024