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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
Nightclub
Exterior
Garden view
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪12 min walk‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed | Living area | TV

Accesible Caribbean Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

TV

Deluxe Suite Double Beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

View from room

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Standard With View

Minibar, in-room safe, individually decorated, desk

Suite Standard With View

  • Sleeps 2

View all photos for Suite Luxury With Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Suite Standard With View

Spa | Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy

Quadruple Suite Standard With View

  • Sleeps 4

View all photos for Family Room -6 Guests- Deluxe With View

Minibar, in-room safe, individually decorated, desk

Family Room -6 Guests- Deluxe With View

  • Sleeps 6

View all photos for Suite Economy With Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Economy With Internal View

Minibar, in-room safe, individually decorated, desk

Double Suite Economy With Internal View

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star resort in Bávaro
Spend the day relaxing at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 swim-up bars and 20 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 925 out of 1845 reviews
Rating 8 - Good. 346 out of 1845 reviews
Rating 6 - Okay. 263 out of 1845 reviews
Rating 4 - Poor. 126 out of 1845 reviews
Rating 2 - Terrible. 185 out of 1845 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sara

Traveled with group
Disliked: Property conditions & facilities
I think it had lot great things to do and the tube outside is nice touch. I do believe they don’t clean everything good, example: they would come “clean” everyday but the sink and the mirrors and the tube outside had same water stains the whole week. The elevators were not working at all in my building. Come to find out most buildings were like that and to get to the main lobby you need to take the stairs. The time we went the elevator to go up was broken so maybe it’s not as wheelchair accessible which is a bit sad. As I do have a sister who is disabled and if we would took her on this trip it would just been a workout and very unpleasant. Other than that I did have a good time and don’t listen to everyone. There isn’t lot free things to do there you have to pay for the bowling, or to go to one of there clubs, Laser tag etc. you can still have a good time though if you are with the right people!
Stayed 4 nights in Feb 2025

8/10 Good

Rosanna

Liked: Cleanliness, property conditions & facilities
It felt like Vegas with a beach. Didn’t like the lines at the bar. Loved our room
Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Stayed 5 nights in Feb 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Excellent staff.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The best resort
Stayed 2 nights in Feb 2025

10/10 Excellent

amy carin

Stayed 7 nights in Feb 2025

8/10 Good

Sundeep

Stayed 7 nights in Feb 2025

2/10 Terrible

Hussein

Stayed 6 nights in Feb 2025

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pasquale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been a very pleasant stay in your Resort, everything works very well all area are nice and clean the stuff very nice and professional
Stayed 4 nights in Feb 2025

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2025

4/10 Poor

Sandy

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would not recommend staying at this hotel. The positives: The beach area is beautiful, and the room was spacious and comfortable. The negatives: The noise level was too much—there were crowds everywhere. The area with restaurants and shops felt more like a cold, dark, and unwelcoming mall than a relaxing resort. The food was shocking, with basically the same dishes served across every restaurant. It was impossible to book a restaurant or a reasonable dining time, and the food at the Zen restaurant, advertised as sushi, turned out to be just Cantonese rice with meat options. We grew really tired of the repetitive food and constant queuing. The staff were consistently unhelpful and grumpy, which was very disappointing. I had an especially poor experience at the Posh salon, where I had a manicure and pedicure. Not only was I charged more than expected for a bad mani/pedi but to make matters worse, I developed an infection from the pedicure. To top it off, I booked during Black Friday, taking advantage of a promotion that included a $200 daily resort credit. However, this was not honoured at checkout. The staff dismissed my concerns very rudely and just decided to stop talking entirely (Emmanuel and Genesis) and I was forced to pay the full amount. I escalated the issue to Expedia, but they acknowledged the problem and ultimately provided no support, closing the case without further action. This hotel is entirely overpriced and they are much better option out there.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alicia, Elkton

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, family friendly resort
Stayed 4 nights in Feb 2025

10/10 Excellent

Hector

Stayed 3 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nearly impossible to get into the restaurants that require reservations as they were booked before we checked in. You need to make reservations before you arrive. Room service food is not great. But overall experience is SPECTACULAR
Stayed 5 nights in Feb 2025

10/10 Excellent

Reynaldo Pantaleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Jessie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Had high expectations but was poorly disappointed. 1. the door sensor to our room stopped working and had to wait next to the door for 1.5 hours before someone came to fix it, even after multiple trips and phone calls to the front desk. 2. there were way too many golf carts/buses/trains for transportation. They were ignorant and rude to walkers. Majority did not have lights or use horns to alert they were there. Multiple times almost getting hit, especially around corners. 3. food options were pathetic when on the beach/campus. Hardly anywhere to eat except the main building. (Although main building food was all phenomenal). Not to mention there was not a single ice cream/dessert truck on the beach/pools. Couldn’t even get fruit. 4. there was lack of lighting at night. It was so dark, pitiful lighting on the paths which did not make us feel safe to walk at night. 5. disliked the pool hours. They open very late morning and close very early evening. Typically 10-5, meanwhile sun rises at 7 am and sets at 6:30 pm in Feb. Poor overall experience, would not stay again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Claritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the food excellent and the staff was great the staff make our vacation the best
Stayed 5 nights in Feb 2025

10/10 Excellent

David Michael, Menomonee Falls

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place for families with lots to do for the kids and grandkids. The water park and the beach are 2 of the many highlights
Stayed 7 nights in Feb 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pools, ok food.

The pools for the kids were fantastic. Lots of different slides in addition to shall parts for toddlers. The pools also never felt crowded even though I believe the resort was sold out. The staff was extremely friendly, every single one of them. The only drawback is the food is just ok. I also wish there was a chicken fingers option in the food trucks and buffets (all of the time). There were also several occasions in the buffets where the food was cold even though they were new trays. I would have also liked an option for a second show time - the only show each night is 9pm and that was too late for my kids (4 and 2).
Stayed 4 nights in Feb 2025

10/10 Excellent

Farnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

We absolutely loved our stay! The property is beautiful and the staff was great! We will definitely be back!!
Stayed 6 nights in Feb 2025

2/10 Terrible

Katherine

Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Traveled with family
Liked: Amenities
Everything perfect except staff not helpful at all for lost luggage; would not assist and had to liaise with airport on own to arrange bag delivery.
Stayed 5 nights in Feb 2025