Hotel Bocaino

3.0 star property

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Photo gallery for Hotel Bocaino

Italian cuisine
Property grounds
Exterior
Aerial view
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle Malecon, San Rafael del Yuma, La Altagracia, 23000
  • Boca de Yuma Harbour
    ‪1 min walk‬
  • Cueva de Berna
    ‪2 min walk‬
  • Bayahibe Beach
    ‪59 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪51 min drive‬

Room options

Comfort Room, Terrace, Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Bocaino

3-star San Rafael del Yuma hotel with private balconies
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite. Housekeeping is available on request.
Hotel Bocaino offers 5 accommodations with safes and complimentary toiletries. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. This San Rafael del Yuma hotel provides complimentary wireless Internet access. Bathrooms include showers. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This San Rafael del Yuma hotel also offers an outdoor pool, a terrace, and a garden. Onsite self parking is complimentary.

Hotel Bocaino has designated areas for smoking.

A complimentary continental breakfast is served each morning between 9:00 AM and 11:00 AM.
El Arponero - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Arponero

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are available for USD 10 per night

Important information

Optional extras

  • Crib (infant bed) fee: USD 10 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Bocaino Hotel
Hotel Bocaino San Rafael del Yuma
Hotel Bocaino Hotel San Rafael del Yuma

Hotel Bocaino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite and comfortable and wonderful views. If you want to disconnect this is the place. There are no atm's in the town so bring cash, most places do not take credit cards or debit cards. There are little to no tourists brush up on your Spanish or have google translate. English is not spoken. Enjoyed this town for a couple of days and would definitely return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sendy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle endroit et tranquille
Stayed 1 night in Feb 2025

6/10 Okay

Dario

Traveled with family
Liked: Staff & service
Nice location, perched on a cliff with nice lawn in front of the rooms. You can hear the waves crashing, which I found enjoyable. Room was of a good size, bathroom acceptable (toiletries scarce). A/C loud as a tractor's engine. Pool is shared with guests of the adjoining restaurant. Only cash accepted, which can be inconvenient. Expedia should make it clearer that you have no choice other than paying at the hotel (Cash). In conclusion: good for a night stop, but not more than that.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff. The room was excellent, clean and comfortable, great view. It would be nice if they accepted credit cards. The breakfast was very decent.
Stayed 1 night in Feb 2025

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view from the back porch,very clean a the food in the restaurant super good
Stayed 3 nights in Jan 2025

10/10 Excellent

martin, GUAYAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y relajante
Stayed 2 nights in Sep 2024

6/10 Okay

Sean, Burnaby

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular setting with great views from both the room patios and the adjacent restaurant. Excellent food as well.
Stayed 1 night in Mar 2024

8/10 Good

Lurden, hyattsville

Traveled with partner
Liked: Cleanliness, staff & service
Hotel very unique, beautiful ocean view, very quiet and safe area perfect for a relaxing weekend, restaurant food very good and fair price, personnel friendly. Hotel rooms need more amenities, very plain, they need to have a least mini fridge, better bed sheets and pillows and blankets, 19 inch tv is way old fashion, no WiFi available in the room, air conditioner works well but no remote to turn on and off
Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar super limpio durante el almuerzo Iris nos hiso sentir como en casa con su amabilidad y servicio. La pubtualidad y servicio de Melani durante nuestro desayuno excellente servicio. Solo el ultimo dia el joven de turno no tenia nada listo a la hora del desayuno y tuvimos que salir sin desayunar. Fuera de eso muy bueno todo.
Stayed 2 nights in Jan 2024

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy the hotel accommodations. Staff, on site restaurant / bar and relaxing location makes it a destination to return to.. . It’s a very local vibe smaller village.Friendly note ; they require cash or local tender for payment of stay. Thanks to all at Hotel Bocaino for a memorable stay.
Stayed 2 nights in Apr 2023

6/10 Okay

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUST BRING CASH TO PAY HOTEL!!!!!!!

Beautiful location, comfortable room and nice staff. What made our stay terrible is the fact they do not accept credit cards and www.hotels.com did not disclaimed it on their listing. At 7pm when we arrived they asked for the full amount cash (yes, we supposedly paid half online, but it was just a deposit) there is no ATM within 30Km/20miles around, Boca de Yuma is a little town. We ended up driving over 1 hour to get cash from the ATM (included a high fee from it because our accounts were from USA) and almost $150 in Uber. Ridiculous! this situation literally ruined our short stay, breakfast was included (as per the website and my receipt) but at the reception we were told nothing was included with our room...... Absurd!!!! The owner was in the hotel the last day and I bet he saw the frustration in our faces and after back and forth with the staff about the included breakfast, he decided to offer us a free dinner. Thanks for that. This place has a lot of potential, but definitely needs A LOT of improvement, specially in the payments area. I wish I could recommend this place because I really like it, but based on my personal experience, I would wait a couple of years until technology gets there.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away from the crowds

Beautiful views, low-stress environment
Swimming hole
Stayed 2 nights in Jul 2022

10/10 Excellent

Jesse

Stayed 4 nights in Jul 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor, also owner try to take full amount when they had already took half of the deposit when i first booked the hotel and had to pay the other half when i arrive to the hotel. Owner tried to rip me off. I wont recommend that hotel to no one
Stayed 6 nights in Jun 2022

10/10 Excellent

Oscar, Santa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and simple spot. Will do again in the future
Stayed 2 nights in May 2022

8/10 Good

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful, comfortable, good service and food. I wish there was hot water.
Stayed 1 night in Dec 2021

8/10 Good

Gonzalo Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, dirty town

Overall the experience was perfect. The hotel met all expectations. We really enjoyed the room, the view of the hotel and the restaurant. And the pool helps when it is very hot. The only bad thing about the trip was the dirtiness of the town. The 3 tourist places that exist in the town were overflowing with dirt. Locals left trash everywhere and ruined such beautiful places.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour salt water pool. Amazing views, great kitchen, and staff.
Stayed 5 nights in May 2021

8/10 Good

Isabelle

Liked: Cleanliness, property conditions & facilities, room comfort
Fish was not fresh at all but service at table was good . Room was not clean and without hot water . The owner of place a very rude and arrogant person . Great views but definitely not a friendly place to advice
Stayed 1 night in Nov 2020

4/10 Poor

Wilmary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Needs better management

The view stunning, the room was clean, The problem was Lack of communication about the services they provided, example no hot water we had to ask, to clean room we had to ask, breakfast they ran out and would not get more, to be honest it felt like they did not cared about the service they provided because if they did they would be proactive and not just do the bare minimum, that it was how it came across, lovely place, best one in the area, needs better management and an overhaul done if not there would not be repeat customer, and sincerely has lots of potential, will come back when things are revamped.
Stayed 2 nights in Dec 2019

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentique

Loin des hôtels tout inclus, ce restaurant-hôtel (car uniquement 4 ou 5 chambres) a une vue magnifique. Toutes les chambres donnent sur un petit jardin collectif avec une vue imprenable. Inconvénient : tout se paye en cash (hôtel et restau). Ils n'acceptent pas les cartes bancaires. La piscine est plutot appréciable mais n'est pas reservée qu'aux personnes de l'etablissement => bcp d'enfants
Stayed 2 nights in Feb 2025