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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property

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Yoga
3 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Indigenous Eyes Ecological Park
    ‪9 min drive‬
  • Los Establos Cap Cana
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Swim Up King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up Double

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Resort View Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Suite

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View One Bedroom Grand Master Suite

  • 1348 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Double

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Swim Up Suite

  • 1238 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite King

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Wireless Internet access is complimentary. This luxury property also offers a complimentary water park, a 24-hour fitness center, and a hot tub. Complimentary valet parking is available on site, along with a car charging station.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has designated areas for smoking.

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Brandos - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Journeys - This theme restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (15,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1003 reviews
Rating 8 - Good. 98 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

nathan glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 days to celebrate our anniversary. Our room was great! It had great views, it was extremely clean and well maintained. The property itself is very nice and well organized. The pools were great and the hot tubs were relaxing. The beach is super close and very beautiful. They had nightly shows and entertainment that was very good. The local "Scape Park" is a must. Really nice excursion. Only inconvenience was the restaurants being packed by 7. Always a wait unless you eat early. Wasn't very fond of the vacation package hustle either... Other than that the resort is definitely worth a visit. We'd definitely visit again.
Stayed 8 nights in Nov 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, clean, staff was wonderful and dining choices were tremendous.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best all inclusive I’ve ever been. The quality of the service, food and activities was superb.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the food and drink options. Pools were fantastic. Staff was always lovely and helpful. We did a spa / massage day that was incredibly enjoyable! Highly recommend. Check out the water sports and activities. Not a ton of nightlife, but we made the most of it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tammie Lee, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accomodating giving us a late check out as we had a late flight. Very appreciated
Stayed 6 nights in Nov 2024

6/10 Okay

Derek, Anchorage

Traveled with family
Liked: Amenities
Stayed 6 nights in Nov 2024

10/10 Excellent

TATIANA

Stayed 5 nights in Nov 2024

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wish they had a club. We are a young couple and sometimes we didn’t know what else to do at night. But everything else was perfect. Pay extra for being a Club we didn’t do and we felt we didn’t miss anything different. The staff was super helpful, I can tell they love their job and it felt as if they are happy with working at the Hyatt and that’s important. Gorge at lobby was great, Eugenia at the Grabrielle bar was excellent. Santos at the Pier restaurant was awesome. Excellent services everywhere we went. The Blind Butcher was worth it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and gray food!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities
The only thing was the buffet, everything is behind the windows & they don't let you serve so you must wait a while to get your food.
Stayed 4 nights in Nov 2024

10/10 Excellent

jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what can i say about my stay at the Zilara Resort, it was an amazing experience. from the moment my wife walked in, we were astonished at the beauty of the lobby entrance. we were greeted by the hotel staff who took our luggage and check us in promptly. we were taken to our which was very spacious with massive king size bed and huge 55' in tv. the bathroom had his and hers vanity, which i love and big stand-in shower. and enough cabinet space throughout the entire room to pack all your belongings away. but what really stood, and we really admire was the staff, I mean they were so kind, professional and attentive, from Leury at the pool Bar, Melvin the server at the Mercado buffet, to the very lovely and kind concierge named Jenny at the front lobby. top notch service. all our needs were met. the restaurants, we love the food, even though we didn't visit all the restaurant the once that we did attend, were phenomenal, food was great, and staff was on point with the service. Now even though you have to pay extra for it, The Blind Butcher is the place to visit if you're celebrating a special occasion like we did for my wife's birthday, you get to eat great food with a show every 15 mins or so, it was night to remember, it was very classy and entertaining. All and all, we had amazing experience we definitely recommend this resort to all our family and friends.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. Room is very comfortable. The bathroom is enormous
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel to relax and enjoy good food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all about the property. I was very imptressed with your staff. Your worker in Pier. Santos went out of his way to make sure I was served properly as he was to my friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort - buffet was okay, but sit down dining options were amazing. Rooms were great and kept very clean throughout stay. Would highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

massiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great staff, delicious food! Loved everything 🙏
Stayed 2 nights in Oct 2024

10/10 Excellent

Dora Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos 4 dias por mi cumpleaños y todo estuvo excelente la comida,la tencion al cliente y toda la experiencia con este resort verdaderamente lo recomiendo y volveremos
Stayed 4 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options could have been much better. I stay at the Hyatt Zilara in Montego Bay and the food options were much better. However, overall was not disappointed in anything else.

10/10 Excellent

Jonas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Some more menu options at the presto pool kitchen would be good
Stayed 4 nights in Oct 2024

8/10 Good

Talamekelia

The property doesn't have much of a nightlife.
Stayed 5 nights in Oct 2024

10/10 Excellent

Farid, danbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a lot of Resturant with various varieties. Taste of Italian and French dishes not the best. Disappointed for not having Mediterranean resturant or Buffett night on the beach. Hope they can add it to their collection. Need more live music at the pool and lobby. Great staff and middle management team on top of their staff. Thank you
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely enjoyed my stay at the Hyatt Zilara. Great food, drinks, and they have a very attentive staff that takes great care of you. Zalara has modern rooms without any a/c or mold issues that you might find at other all inclusive properties. I will definitely be coming back in the near future.
Stayed 7 nights in Sep 2024