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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Private beach, sun loungers, beach umbrellas, beach towels
Outdoor wedding area
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Indigenous Eyes Ecological Park
    ‪9 min drive‬
  • Los Establos Cap Cana
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1345 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Master)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Oceanfront (Club, Double)

  • 600 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.8 out of 5, Exceptional, (1003)
The price is $897
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$897 total
includes taxes & fees
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About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Ziva Cap Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury property also offers a complimentary water park, a complimentary children's club, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hyatt Ziva Cap Cana - All Inclusive has designated areas for smoking.

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1003 reviews
Rating 8 - Good. 113 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Hyatt Ziva! We went in early November with our five and seven year old daughters and loved the resort. Tons for the kids to do between the beach, pools, hot tub, water park, kids club and kids club events. Our kids loved the night shows - the Disney themed event, karaoke, magician, acrobatic show - all really great. Fantastic service - every single staff member has a amole and is engaging and trying to make sure you have the best time ever. It rained one day and we still felt we had plenty to do. It was also really nice to be next to the adults only resort, when we did choose to utilize the kids club, because we were able to get in a few extra restaurants. Highly recommend!
Stayed 6 nights in Nov 2024

10/10 Excellent

Lauren

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect family vacation. We are a family of 4- me, my husband and our 11 yo and 8 yo sons. The boys loved the water park and ice cream truck, my husband and I loved the numerous food options, the excellent entertainment, the beaches and the superior service. EVERYONE on staff is friendly and accommodating. We stayed the week before Thanksgiving and the weather was just right for a beach vacation. I have nothing bad to say about this resort!
Stayed 5 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay lived the swim up room
Stayed 2 nights in Oct 2024

8/10 Good

Brona

Food generally was good however buffet dinner was not
Stayed 3 nights in Nov 2024

10/10 Excellent

Anemona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best management of all the Hyatt’s I’ve stayed at. Beautiful rooms, receptive to any issues, correcting them right away and a room upgrade same day. The property is very modern and nice looking, tastefully designed
Stayed 4 nights in Nov 2024

8/10 Good

Ramon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from the Hyatt Ziva and had an amazing trip! The beach was calm and beautiful. Our butler Elvis was very attentive and always made sure we had everything we needed. All of the staff at the resort were very friendly and the service was excellent! We ate breakfast every morning at the Chinola and were greeted by Grey with her wonderful smile and great service. We will definitely be going back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Ziva Cap Cana has to be one of the nicest resorts we have stayed at as a family. There is a lot to do for all ages. We don’t have younger kids but the staff has planned events that are perfect for younger kids. The resort, rooms, pools, beach, restaurants are all beautiful. There is so much space on the beach. The ocean was green but not clear to the bottom. If you are over 5’ tall you are able to walk out really far. Large pool with pool bar so you never feel crowded. Great water park for the kids although there is no bar area at the water park. I could go on and on about this resort. Overall great experience that I would recommend to anyone and definitely coming back. Great job Hyatt.
Stayed 5 nights in Nov 2024

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well maintained. There are many daily activities for the kids to enjoy. The service goes above and beyond to ensure you're taken care of. Overall a very good value. Highly recommend for families with kids.
Stayed 4 nights in Nov 2024

6/10 Okay

Michael, Staten Island

Traveled with family
Liked: Cleanliness
Property is beautiful as well as pools and beaches. More staff needed to serve drinks. Lost power multiple times in room due to issue with electrical panel. Had a non working phone.
Stayed 5 nights in Oct 2024

10/10 Excellent

ron a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEX

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cada centavo tiene su valor con un servicio y personas exepsionales
Stayed 2 nights in Oct 2024

10/10 Excellent

ARIANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es extraordinario, me sentí súper. El hotel extremadamente limpio, la comida muy buena y mucha variedad, la verdad es que volvería a ir.
Stayed 5 nights in Oct 2024

8/10 Good

Connor

Stayed 5 nights in Oct 2024

8/10 Good

Olbis

Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No complaints. Great staff. Great facility. Great amenities. All around great experience for me & my children (age 11, 9, & 6).
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeandylere

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Fabiano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was always eager help. And went above and beyond to make sure we had what we wanted or needed. Love the spa
Stayed 3 nights in Oct 2024

10/10 Excellent

Yaindhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our visit. The food at the tempest was our favourite. The beaches were beautiful, waterpark was fun and workers were always very happy. Elvin was a great activity organizer and always greated us with so much energy! We had Melvin as a waiter at the buffet and he was very helpful! All in all, we would come back.
Stayed 5 nights in Oct 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the food
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Stayed 3 nights in Oct 2024