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Impressive Premium Punta Cana

4.0 star property

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9 bars/lounges, 2 swim-up bars, 3 beach bars
Free minibar, in-room safe, blackout drapes, soundproofing
Junior Suite Premium Tropical View | Free minibar, in-room safe, blackout drapes, soundproofing
Aerial view
Private beach, white sand, free beach shuttle, 3 beach bars

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida Alemania, Punta Cana, La Altagracia, 23000
  • Los Corales Beach
    ‪11 min walk‬
  • Cortecito Beach
    ‪13 min walk‬
  • Cocotal Golf and Country Club
    ‪4 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Premium Tropical View (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View (2 Adults)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View (2 Adults+1 Child)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View (2 Adults+2 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View (2 Adults+2 Child)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View (3 Adults)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front (2 Adults+2 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front (2 Adults+2 Child)

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front (3 Adults)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View (1 Adult)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Pool View (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Pool View (1 Adult)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Pool View (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Pool View (2 Adults)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Pool View (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Pool View (2 Adults+1 Child)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Pool View (2 Adults+2 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Pool View (2 Adults+2 Child)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Pool View (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Pool View (3 Adults)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front (1 Adult)

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front (2 Adults)

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front (2 Adults+1 Child)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean View with Jacuzzi (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean View with Jacuzzi (3 Adults)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View with Jacuzzi (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View with Jacuzzi (1 Adult)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View with Jacuzzi (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View with Jacuzzi (2 Adults)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Tropical View with Jacuzzi (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View with Jacuzzi (2 Adults+1 Child)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for VILLA OCEAN FRONT PREMIUM

VILLA OCEAN FRONT PREMIUM | Free minibar, in-room safe, blackout drapes, soundproofing

VILLA OCEAN FRONT PREMIUM

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Premium Tropical View with Jacuzzi (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Tropical View with Jacuzzi (3 Adults)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front with Jacuzzi (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults)

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+1 Child)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+2 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front with Jacuzzi (2 Adults+2 Child)

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for VILLA OCEAN FRONT WITH JACUZZI 2 ADULTS

VILLA OCEAN FRONT WITH JACUZZI 2 ADULTS | Free minibar, in-room safe, blackout drapes, soundproofing

VILLA OCEAN FRONT WITH JACUZZI 2 ADULTS

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocean Front With Jacuzzi (3 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front With Jacuzzi (3 Adults)

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for VILLA OCEAN FRONT 2 ADULTS

VILLA OCEAN FRONT 2 ADULTS | Free minibar, in-room safe, blackout drapes, soundproofing

VILLA OCEAN FRONT 2 ADULTS

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Premium Ocean View with Jacuzzi (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean View with Jacuzzi (1 Adult)

  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean View with Jacuzzi (2 Adults)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean View with Jacuzzi (2 Adults)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean View with Jacuzzi (2 Adults+1 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean View with Jacuzzi (2 Adults+1 Child)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Premium Ocean View with Jacuzzi (2 Adults+2 Child)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean View with Jacuzzi (2 Adults+2 Child)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for VILLA TROPICAL VIEW 2 ADULTS

VILLA TROPICAL VIEW 2 ADULTS | Free minibar, in-room safe, blackout drapes, soundproofing

VILLA TROPICAL VIEW 2 ADULTS

  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite Premium Ocean Front with Jacuzzi (1 Adult)

Free minibar, in-room safe, blackout drapes, soundproofing

Junior Suite Premium Ocean Front with Jacuzzi (1 Adult)

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Pool View

Free minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 1-Bedroom Villa Standard With Garden View

Free minibar, in-room safe, blackout drapes, soundproofing

1-Bedroom Villa Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

2-Bedroom Villa Premium

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Free minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 1-Bedroom Villa Standard With Sea View

Free minibar, in-room safe, blackout drapes, soundproofing

1-Bedroom Villa Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Suite Luxury With Partial Sea View

Free minibar, in-room safe, blackout drapes, soundproofing

Suite Luxury With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Ocean View

Free minibar, in-room safe, blackout drapes, soundproofing

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Exterior

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, (4304)
The price is $666
per night
$852 total
includes taxes & fees
Mar 8 - Mar 9
Barceló Bávaro Palace - All Inclusive

About this property

Impressive Premium Punta Cana

4-star hotel in Bávaro
Catch some rays on Impressive Premium Punta Cana's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants.
Impressive Premium Punta Cana offers 257 air-conditioned accommodations with iPod docking stations and free minibar items. 48-inch LED televisions come with cable channels.

Bathrooms include rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Impressive Wellness has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Some rates at Impressive Premium Punta Cana are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Impressive Premium Punta Cana you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 beach bars, 2 swim-up bars, and 9 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a steam room, a fitness center, and a garden. Complimentary self parking is available on site.

Impressive Premium Punta Cana is a smoke-free property.

A complimentary manager's reception is offered each day.
Impressive Premium Punta Cana has 9 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Impressive Premium Punta Cana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 beach bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Mini golf
  • Playground
  • Spa tub
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Impressive Resort reception]
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Impressive Premium Resort Punta Cana All Inclusive
Impressive Premium Resort All Inclusive
Impressive Premium All Inclusive
Impressive Premium Resort Punta Cana All Inclusive
Impressive Premium Resort All Inclusive
Impressive Premium Punta Cana All Inclusive
Impressive Premium All Inclusive
Impressive Premium Resort Spa Punta Cana – All Inclusive
Impressive Premium Inclusive
Impressive Premium Resorts y Spas
Impressive Premium Punta Cana Hotel
Impressive Premium Punta Cana Punta Cana
Impressive Premium Punta Cana Hotel Punta Cana
Impressive Premium Resort Spa Punta Cana – All Inclusive

Impressive Premium Punta Cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 67 reviews
Rating 8 - Good. 12 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 11 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lisa Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff ... wonderful resort ...good entertainment...this was our second visit and hope to go back next
Stayed 14 nights in Nov 2024

10/10 Excellent

Aleena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended to book the premium suites. They are more spacious and have an amazing bathroom/shower. Biggest con was the buffet food. There was a lot of options but the food was not flavored the best. Loved that the beach was so close to our suite. Loved the entertainment crew on the resort; they had us lit and apart of every event during our stay. We will be back!
Stayed 3 nights in Nov 2024

4/10 Poor

Craig

Disliked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Eric

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not be back. There was a dispute about the stupid towel card that I never used. They charged me $30.00 US dollars for a towel card went missing from the room. How ridiculous and cheap can you get. I sure hope you realize that this cost the Impressive resort a customer. Further more the food was bland, restaurants were terrible for example I went to the Tapas restaurant for a dried bun with dried up meat, stale and sweaty cheese and a bowl of pickled onions, this resort should be condemned Yuck! The internet was spotty and we lost power for a few hours. I paid extra to stay in the Premium side, what a joke! As stated before i won't be back and if you enjoy the Dominican stay elsewhere.
Stayed 7 nights in Nov 2024

10/10 Excellent

ringo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have to improve air conditioning systems
Stayed 6 nights in Oct 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 4 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly staff
Stayed 6 nights in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Less than impressive
Stayed 7 nights in Sep 2024

8/10 Good

Kelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Geordanny Almaguer, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good short stay . Food is ok . They can improve a lot on that area .
Stayed 3 nights in Jul 2024

2/10 Terrible

Ambrosia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 9 nights in Aug 2024

10/10 Excellent

Charrina

Stayed 7 nights in Aug 2024

4/10 Poor

Lindsey

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
The food wasn't good at all and the rooms didn't give a 'resort' look and feel at all. I had stains on my towels and many issues with the air conditioning working within my room. The best part of the resort was the beach and the convenient locations of the bars around the resort.
Stayed 5 nights in Aug 2024

6/10 Okay

klodjan

Traveled with family
Disliked: Staff & service
The resort is very beautiful with a great view on the beach,the room is big and clean, but the WiFi did not work ,for kids they don’t have much activities the buffet staff most of them they are very rude and they don’t speak English .With few words the place is beautiful but the people not much .Not all of them but most of them .
Stayed 7 nights in Jul 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Del Carmen Melendez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos super todo buenisimo comida,cuarto y piscina en la piscina estaba Kervin el bartender aue preparaba unos tragos brutales y siempre pendiente a que la pasaramos super bien. Kervin es tremendo empleado y bartender. Volvemos pronto.
Stayed 3 nights in Jul 2024

2/10 Terrible

Vladyslav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Samaeliz Guzman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegimos Impressive premium y fue la mejor desición. Para los restaurantes que no habia espacio el mayordomo Jobrailyn Cedeño nos ayudo a conseguir reservacion en todos y siempre estaba pendiente de nuestras necesidades. La comida fue muy buena, para el buffet recomiendo ir a la hora de apertura porque si no despues hay mucho revulú en el buffet. El entretenimiento muy bueno pero deberian incluir mas actividades y musica hispana/latina. En la piscina premium Juan es el mejor bartender.
Stayed 7 nights in May 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities
I did enjoy my stay, however there were a few issues: the in-room mini bar is not a mini bar. It included 2 mini Coors Lights, pop, and water. Room service either delivered late or not at all. Too many people stopping you to purchase excursions inside the resort. Noisy construction next to our buioding all day for our entire stay.
Stayed 5 nights in May 2024

4/10 Poor

Madelynn

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This resort seemed promising and affordable after our other resort got closed for renovations. Unfortunately, it was everything but that.. everyone on the trip got food poisoning; they often served under cooked meats (raw chicken!!!), and I am skeptical as to whether or not they cooked with bottled water. Also, the staff was not very friendly and welcoming, except the staff around the premium pool. Juan, Cappuccino, and some of the ladies working the premium pool were so fun and inviting, but nobody else in the resort was. Someone from our group also got a bad ear infection after going under water at the pools. All in all it was fine but it could’ve (and should’ve) been so much better. SIDE NOTE: a couple from our party moved rooms FOUR TIMES because of multiple issues; broken A/C units in rooms, double beds instead of one king (they are a couple), etc etc. Our ocean front room was amazing except that the A/C also did not work great and mosquitos kept coming in through a crack under the sliding room door.
Stayed 7 nights in Apr 2024

8/10 Good

Jose Carlos Ponce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente lugar para relajar y pasar en familia. El personal es alegre, amable, cortes, siempre atento a tus necesidades, ahi especial nombrar a nuestro Mayordomo Jose y al personal del Restaurante On the Grill, son fantasticos, agradables, muy educados y atentos a tus necesidades me senti con atencion personalizada al igual que los 9 integrantes del grupo familiar que estabamos de vacaciones. Katerin es una experta en omelettes, Yeimi, Reinaldo, Tony, Reina, Eliza, Alba, fueron excelentes y la Supervisora con su amplia sonrisa siempre nos mantenia alegres, al igual que todo el personal. En general la atencion en los restaurantes es buena. Las actividades en las noches animan muy bien a los huespedes, musica en vivo y grabada, el Circo fue espectacular, nuestra opinion es positiva. En general pasamos unas excelentes vacaciones. Solo hay que sennalar que la conexion Wifi es irregular, es mas estable en las habitaciones pero cuando estas al aire libre va y viene. Este es el unico aspecto a mencionar como negativo durante nuestra estancia.
Stayed 4 nights in Apr 2024

8/10 Good

Adam, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. It would be 5 stars if it was maintained better and the buffet options were more plentiful. I give it 4 stars and would come back again. Great value for the money.
Stayed 5 nights in Apr 2024

8/10 Good

Star

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG I just returned to America and I just day I look forward to returning with my family! This was a solo trip and I really enjoyed the experience!! My room over exceeded my expectations!! Corner unit with a Jacuzzi on the beach.... PERFECT for me!!! I am so happy🌴
Stayed 3 nights in Apr 2024

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. A great place to relax and read a book. Staff is very nice. Loved the premium package.
Stayed 3 nights in Mar 2024