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Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Bahia Principe Luxury Ambar - Adults Only - All Inclusive

Aerial view
Private beach, white sand, beach umbrellas, beach towels
Lobby
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

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Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪15 min walk‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Iberostar Golf Course
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite (Deluxe Swim Up Corner)

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite (Deluxe Swim Up Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite (Deluxe Swim Up Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up Corner)

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite (Deluxe Swim Up Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Garden view

Junior Suite (Deluxe)

  • 462 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Corner)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite (Deluxe)

  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe)

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Swim Up

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite Deluxe Swim Up

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Shower, rainfall showerhead, free toiletries, hair dryer

Junior Suite (Deluxe)

  • 462 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite (Deluxe Swim Up)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5-star Punta Cana property, connected to a shopping center in Bávaro
Spend the day relaxing at Bahia Principe Luxury Ambar - Adults Only - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Bahia Principe Luxury Ambar - Adults Only - All Inclusive offers 1026 air-conditioned accommodations with safes and bathrobes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and complimentary bicycles. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Bahia Principe Luxury Ambar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Luxury Ambar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 8 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Bahia Principe Luxury Ambar - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Limbo - This restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Palmyra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Las Brisas - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Steak House M.E.A.T - Onsite steakhouse. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi; wired internet (DOP 899 per 24-hour period)
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 beach bars
  • 6 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Gourmet Limbo
  • Las Brisas
  • Palmyra
  • Portofino
  • Steak House M.E.A.T

Things to do

  • 15 slot machines
  • 18-hole golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Casino (5,931 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: DOP 899 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: DOP 899 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit

Property is also known as

Bahia Luxury Ambar
Luxury Bahia Ambar
Luxury Bahia Principe Ambar Adults Only
Luxury Bahia Principe Ambar Adults Only All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Only Punta Cana
Principe Bahia Ambar
Luxury Bahia Principe Ambar Adults All Inclusive Punta Cana
Luxury Bahia Principe Ambar Adults Punta Cana
Luxury Bahia Principe Ambar Adults

Bahia Principe Luxury Ambar - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1305 out of 2060 reviews
Rating 8 - Good. 446 out of 2060 reviews
Rating 6 - Okay. 172 out of 2060 reviews
Rating 4 - Poor. 79 out of 2060 reviews
Rating 2 - Terrible. 58 out of 2060 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lytarsha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were visiting Bahia Principe Luxury Ambar for my husband’s 50th birthday. The resort itself was beautiful, however majority of the staff were prejudice against African Americans. We were ignored and practically overlooked on several occasions by the staff. We went to the Sports Bar on Sunday, 1/26, to watch the football finals, and literally had to sit there and watch everyone around us get served. People sitting right next to us and we were never asked what we would like. We had to literally flag a server down to place an order. We asked her why they were overlooking us and she just shrugged her shoulders and smiled. This was very disheartening. I have never experienced racism until I visited this resort. I was so disappointed with the amount of money we had paid. They didn’t even offer us any of the VIP amenities. I tried to get a reservation for my husband’s birthday and was told they only had 10pm available. We were not offered anything different or even offered the banners they were putting on the doors for people celebrating birthdays and anniversary. I would like to thank Maria. Also Santa and Aquilino at the Italian restaurant were amazing. We did not have reservations, however they allowed us to sit at the bar and celebrate my husband’s birthday. I will never recommend or return back to this resort. The staff really need to be taught that everyone is equal.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very friendly staff, good food, good drinks and great beach!!
Stayed 5 nights in Jan 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Principe was nice overall. The drinks were strong, you wouldn’t know that there were resorts that would allow kids just next door. It was difficult to find restaurants at times. We missed a reservation because we couldn’t find the one restaurant and the apps map really isn’t great. The staff was very friendly. The beach was kind of crowded. You have to be sure to put down your towels at the beach or at the pool if you want a decent seat. The bartenders were great and poured the drinks very strong. I will say that simply due to the climate, everything felt muggy. Everything felt wet in our room. All of our clothes just felt damp from being in the room due to the humidity. Overall, if you want a nice easy vacation, this is the place to go. If you are looking for luxury and quiet (something like a Sandals resort) this is probably not for you.
Stayed 6 nights in Jan 2025

8/10 Good

Nicole Lynn

Traveled with partner
Liked: Cleanliness, staff & service
Luxury is in the name but I would not consider it a luxury resort. Food was ok, nothing to rave about with exception for the Mongolian restaurant on the Esmeralda property (that was excellent). Spa services/prices were satisfactory however spa is small and simple, not luxurious. The best part was the entertainment staff, there was plenty of activities to do. The worst part is the sand fleas which limited enjoyment of the beach (used deet spray and still got a significant amount of bites). If I could find a solid bug repellent I'd consider going back to this property (Been to other properties in Punta Cana without the sand flea problem).
Stayed 8 nights in Jan 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall the property, pool, rooms and entertainment was not bad. The App was a little clumsy sometimes to navigate around but again not bad The food and drinks were below average drinks were watered down and not the brand they said. Food was overcooked and left you not satisfied. For being labeled as a luxury resort I would most likely stayed and the lower tiered property and paid less knowing what I know now
Stayed 3 nights in Jan 2025

6/10 Okay

Dorathy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Good: gorgeous beach, plenty of lounge chairs, friendly staff, really fun dancing and parties at night Bad: we had two pool rooms and one smelled heavily of mold/mildew. They brought a dehumidifier, but it didn’t do anything. Room service was very slow or didn’t happen
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waitress Leidy in the main lobby was friendly and attentive. She took care of us like family. The grounds were clean.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive service was amazing! Super nice and pleasant people and servers.
Stayed 7 nights in Jan 2025

8/10 Good

Leicle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bahia Principe Ambar is an amazing property with an outstanding staff. The problems we did encounter were handle graciously by management. The property is beautiful and they are constantly working on it. The following staff members should be commended for their efforts in ensuring our stay: Edwin - Concierge Ñoño - Buffet Waiter Exceptional Antonio - meet at entryway and handles entry and departures Marlene - waitress Bianca - waitress Estella - Concierge Adriel - Manager Yeimy- Entertainment staff @ pool Juan Carlos - Concierge Supervisor Chef Cristian - made special picante sauce Confesor - bartender Karina - waiter staff Yanet- Room staff (responsible for room). If you are looking for an adult property that will always work for the benefit of the customer than Bahia Pricipe Ambar is the perfect location.
Stayed 6 nights in Jan 2025

8/10 Good

Alexa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. The pool and beach were great. They were also in close proximity which meant you didn't have to really choose what to do in a day; you could do both! Service was often very slow. There is poolside service, but I think through the whole day, they came around twice at most. The food was average, to be expected at an all inclusive resort. I recommend making reservations at restaurants to vary the food options. I was surprised by how little English the staff spoke. I am fluent in Spanish and do not expect to speak anything other than Spanish in a Spanish-speaking country. However, I was surprised with how few employees spoke English where the clientele is primarily English-speaking. Overall, very relaxing stay. Majority of the restaurants were good and the buffet was average, if not slightly above-average. I would say this is your standard all-inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful . The food at the buffets wasn’t good. Overcooked but A la Carte restaurants were good. Terrible wine
Stayed 7 nights in Jan 2025

10/10 Excellent

Ravish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service-Angela #1 Waiter service-Jesus@MEATS #1 Lobby Bar-Starling #1 2nd time to this resort. Highly recommend!
Stayed 8 nights in Jan 2025

8/10 Good

Isabelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed for a week with friends. Food: The buffet had a variety of options, but the same items appeared daily, and some dishes lacked seasoning, were overcooked, or didn’t seem fresh. The restaurants offered more variety, though quality was hit or miss. I wouldn’t recommend the Mikado Teppanyaki restaurant—it was a disappointing experience. Service and Hospitality: Staff were generally kind, but some lacked enthusiasm or didn’t follow through with requests. However, the entertainment team was fantastic and gave their all. Rooms: The rooms were mostly clean but showed some wear and tear. The AC was strong, which I didn’t mind, but my husband found it uncomfortable. Exterior: The beach and main pool were beautiful, though finding seats could take time due to people reserving them. The resort was pleasant to walk around, and visiting nearby resorts was a nice perk. The golf cart transport could be confusing, but walking was also an option. Overall, my group and I had a great time and enjoyed the relaxing vibe of the resort. I’d consider going back if they upgraded the rooms, improved the food, and polished the space a bit. Be aware of mosquitoes and cockroaches (if visiting the Grand resort), and bring your own bandana and shades for ATV excursions—the prices for those items are ridiculous.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good entertainment. Good food variety. I would like to see it a bit more clean. There were a few cockroaches spotted in the buffet
Stayed 5 nights in Jan 2025

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, food was best I have had at an all-inclusive
Stayed 7 nights in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort didn't honor the Expedia VIP $755 room charge credit. It was noted and acknowledged at check in, but at check out I was told that none of our room charges were eligible for the credit.
Stayed 9 nights in Jan 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice place to relax.
Stayed 3 nights in Jan 2025

10/10 Excellent

HAROLD

Stayed 5 nights in Dec 2024

10/10 Excellent

Petia Zvezdanova, Superior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Highly recommend. One of the best vacations we have had. The employees were very friendly and the entertainment staff made the stay even more enjoyable. We had one rainy day during our stay and they didn’t leave us bored. Although we couldn’t go to the beach the entertainment staff occupied the guests with all sorts of games and music programs. There are many great food options at the buffet. We tried several of the restaurants at the resort and I would recommend only going to the ones in Ambar and Esmeralda.
Stayed 6 nights in Jan 2025

10/10 Excellent

Omar

Stayed 4 nights in Jan 2025

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, our concierge Estela gave us a wonderful service, food was very good quality and delicious in general it was awesome. The room was marvelous.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas L

Stayed 5 nights in Dec 2024

8/10 Good

Belinda

Stayed 5 nights in Dec 2024

8/10 Good

Partha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, huge in size, with other sister properties and their restaurants and other facilities within easy reach. Room was big and clean and comfortable, the air conditioning was a bit of a problem to control. Food was great, lots of options for cuisine. But the Coffee Shop had the best coffee. The pool was great too - pity they close at 6pm. They should consider keeping it open till 9pm. The gym was great too. But the phone customer service was pathetic, tried calling them from New York before our trip began, most of the time, was being transferred around, without clear answers. The house-keeping services could have been better. And we asked for connecting rooms with family. They could not accommodate at all.
Stayed 6 nights in Dec 2024