10/10 Excellent
Rick
Traveled with partner
Feb 27, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like almost everything about the Majestic Mirage Punta Cana and this is why My wife and I have returned 4 years in a row.
Like your Butler service that makes things so easy on just about anything that is needed. A big shout out to or Butler Omar who help us quickly to move to a different room the day after arriving. Due to mobility reasons My wife wanted to be closer to the beach and seaside buffet and Omar arranged to move us from building 7 to building 3. I liked walking around the nature areas around the perimeter of the resort and taking photos of wildlife (birds/Iguana's). We like how clean the resort is including the beach area and how friendly all the staff are all over the resort, Your bar staff is first rate and efficient kudos What is less likable is the food and of course this is a very personal taste. Your food is plentiful and well presented and served but is not as appetizing as we feel it could be. find better suppliers for things like chicken wings, Your sports bar food in general was not good and there would be a lot oif supplier options and menu changes to easily fix this . Lean how to make proper soups, improve the quality of your steak house the cuts of meat are not in line with a 5 star resort. Lastly you your room service is fast but on the two occasions that we used it the order was wrong. Not a deal breaker but our expectations are high based on the rest of your resort. I am happy to discuss this further if you are interested
Rick
Stayed 15 nights in Feb 2025