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Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

2 outdoor pools, pool umbrellas, sun loungers
Deluxe Queen Room | Premium bedding, minibar, in-room safe, individually decorated
Aerial view
Free daily full breakfast
Couples treatment rooms, massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    10 min walk
  • Punta Espada Golf Course
    7 min drive
  • Los Establos Cap Cana
    11 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Queen Room

  • 538.1 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 419.7 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront (Swim-up)

Suite, Beachfront (Swim-up) | Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront (Swim-up)

  • 548.9 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront

  • 484.3 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Luxury Swim-up)

Junior Suite (Luxury Swim-up) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Luxury Swim-up)

  • 484.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise Swim-up)

Junior Suite (Paradise Swim-up) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Paradise Swim-up)

  • 538.1 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite (Paradise Swim-up)

Family Suite (Paradise Swim-up) | Premium bedding, minibar, in-room safe, individually decorated

Family Suite (Paradise Swim-up)

  • 538.1 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

4.5-star Punta Cana property close to Juanillo Beach
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of bedsheets is available on request.
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All offers 251 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

2 outdoor swimming pools are on site along with a children's pool.
The onsite spa has 14 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Some rates at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All features 2 outdoor swimming pools and a children's pool. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 5 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury property also offers a complimentary children's club, multilingual staff, and concierge services. Complimentary self parking and valet parking are available on site.

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All has 10 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Margaritaville Island Reserve Wave
Margaritaville Island Reserve Cap Cana Wave All Inclusive

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 257 out of 449 reviews" "
Rating 8 - Good. 90 out of 449 reviews" "
Rating 6 - Okay. 56 out of 449 reviews" "
Rating 4 - Poor. 18 out of 449 reviews" "
Rating 2 - Terrible. 28 out of 449 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Briana

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This hotel is not worth the money. Very poor food options and not seasoned well. Room ac does not work well and you will sweat all night. Customer service at a lot of the restaurants are bad. Very little entertainment. Also you will most likely get sick from eating the food/drinking the water here. They do claim to use filtered water but try and get bottles if you can. The restaurants make it very hard to get bottles of water it’s almost like you are harassing them when you order anything. A lot of staff don’t want to be there. Would not return
Stayed 5 nights in Jul 2024

8/10 Good

LUCITANIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Larissa

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this resort is not worth the stay. It is not clean, the staff is not accommodating and the food isn’t good. The day we checked in our room had stains all over the furniture and there was sewage leaking from the ceiling from the toilet above us. It took them 2 hours to come look at it before they would move our room. We couldn’t get hot water in the shower for the majority of our stay and the resort actually lost running water everywhere for 3 hours one of the days. The pool water was white tinted so you couldn’t see your feet in 4 feet of water. Our room was only cleaned twice in the 8 days we stayed there and we had to call and ask for it to be cleaned and we could never get towels. We stayed with a large group for a wedding and we were not the only ones with these issues. A large number of us got sick while there from the food. There were too many other things that went wrong to list here and if we were there on our own instead of for vacation we would have left the 2nd day.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jose Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive
Stayed 4 nights in Aug 2024

10/10 Excellent

Sixto

Stayed 2 nights in Jul 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

julissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel.!
Stayed 2 nights in Jul 2024

2/10 Terrible

Shayla

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The staff was incredibly rude. Room wasn't ready until after 5pm. Front desk kept saying come back in an hour and it turned out that housekeeping was lying about cleaning room so that i could check in. I arrived at 1pm they didn't even start cleaning until 4. At restaurant waiter would not serve us. I had to flag down another waiter and still didn't get food for over an hour and watched 8 ppl come in after us (30 mins ) and get food before us. We ordered the same thing! I wanted to leave and get a refund but rate was non refundable
Stayed 3 nights in Aug 2024

10/10 Excellent

FRANCISCO J TORRES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 5 nights in Jul 2024

8/10 Good

Ronice

Stayed 3 nights in Jul 2024

2/10 Terrible

Damaris Ramirez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio recibido por empleados al momento de resolver situacion de inidoro dañado en la habitación. Prometieron cosas y luego nos sacaron de la habitación. Entraron sin autorización a la habitación e interrumpieron sobre 4 ocasiones. Mala comunicación entre empleados. Mal comportamiento de parte de George de recepción todo un malcriado que hasta el teléfono me colgaba. Muy mala experiencia. A pesar de ser la 3ra ocasión en Karisma, nos quitaron las ganas de regresar luego de esta terrible experiencia.
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Efrain

Stayed 3 nights in Jul 2024

6/10 Okay

Danuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice , however you cannot swim in the sea . Lots of rocks and seaweed. Check out horrible. One staff member working and checking in people before noon before checking people out first .
Stayed 4 nights in Jul 2024

6/10 Okay

Ariel

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room issue with team mate not solved properly. Without room assignment until 11PM, and changed to already occupied room.
Stayed 2 nights in Jul 2024

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects…
Stayed 3 nights in Jul 2024

8/10 Good

IRELIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up was nice to have. resort accommodated our 3 families so we had rooms next to each out. room service was super nice. swim up bar was fun, though sometimes we were ignored for the native speaking guests. they did not skimp on the alcohol in the drinks. Housekeeping inconsistent, some days they would come, other days they did not and we had to call for extra towels. Food was okay, but we were able to find things on each menu to eat. The point system to go "shop" for alcohol and other drinks to keep in the room fridge was limiting. the points did not get us very far. beach right by resort was rocky, but we walked a little further down to a public beach which was much better. Overall we enjoyed it. not sure we would come back though
Stayed 5 nights in Jul 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel, food & service were great. They can do a little better on the entertainment part.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The food was good and a lot of variety to choose from. The only two things that I can say negatively about this place is that limited supply of beach towels and not enough activities for teens. They pool activities that they did have was usually at the adult section and very rarely at the family section.
Stayed 6 nights in Jul 2024

10/10 Excellent

Benny

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Shouldn’t be at Cap Cana, don’t waste your money!
Beach was closed, unavailable during our whole stay. There was no towel available in any pool. We had to wait 3 hours to get a pool towel. Air conditioner in room was not working, the sent a technician and he was unable to fix it. They had to change us to another room after 3 hours of being there. We requested a champagne for the room and got wine instead without previous notification, and no cork screw to even open it. We also requested the round table on the Italian restaurant and got assigned to a different table. They failed to mention that we needed to pay extra. The only positive thing was the spa and the servers at the buffet restaurant. Lobby was closed at check out.
Stayed 3 nights in Jun 2024

6/10 Okay

WENDY

Traveled with family
Liked: Cleanliness
No real night life, food was ok, we’ve had better
Stayed 6 nights in Jul 2024

10/10 Excellent

Johanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa propiedad !
Stayed 2 nights in Jul 2024

4/10 Poor

Awilda, Monroe

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing unique no VIP offers and service is horrible if you are Hispanic specially Dominican
Stayed 6 nights in Jul 2024