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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Building design
2 outdoor pools, free cabanas, pool umbrellas
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Room (Paradise)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Paradise)

  • 420 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, pillowtop beds, minibar, in-room safe

Honeymoon Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • 516.7 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite (Swim-up)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up) | Premium bedding, pillowtop beds, minibar, in-room safe

Honeymoon Suite, Beachfront (Swim-up)

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room | Smart TV, Netflix, table tennis, toys

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room | Smart TV, Netflix, table tennis, toys

Luxury Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (SWIM-UP LUXURY)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Dreams Cap Cana Resort & Spa - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.0 out of 5, Very Good, (45)
The price is $483
per night
$483 total
includes taxes & fees
May 1 - May 2
Dreams Cap Cana Resort & Spa - All Inclusive

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking and valet parking are available on site.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a smoke-free property.

Five O'clock Somewhere Ba - This bar is located by the pool.
Landshark - Brewery and G - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mon So Wi - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
The Boat House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 13067784-2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 872 out of 1505 reviews
Rating 8 - Good. 282 out of 1505 reviews
Rating 6 - Okay. 183 out of 1505 reviews
Rating 4 - Poor. 93 out of 1505 reviews
Rating 2 - Terrible. 75 out of 1505 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in okay but property was sold thought we were going to margaritaville but dreams resort instead no one notified us nor could Hyatt rind my reservation on pins and needles until we checked in we were told we had preferred status for what we paid but we were lied to about that also
Stayed 5 nights in Jan 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort. Staff was friendly and rooms were really nice. Tons of pools with swim up bars and bunch of restaurants onsite. The sports club stays open late with music which was a bonus !
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Traveled with group, Traveled with partner
The property itself was fine. The resort was purchased by Hyatt & a lot of changes were made with respect to activities, trips, excursions…etc. not much to do but sit at pool or beach & drink
Stayed 5 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
When we booked this was a Margaritaville property. However it changed to a Hyatt dreams a few months later. Like many, we were worried there would be construction or other inconveniences. The hotel was beautiful and clean aside from some fit and finish issues like leaky tubs and showers, peeling paint. Our room was upgraded for $300 one time fee to a suite with a 2nd floor swim out pool, this was worth it and was haggled down from the $400/night ask when we checked in. This is somewhere between a family resort and a party resort. They play loud music at the pool every day which can get annoying. The staff was great and very helpful. They bring your drinks right to you and will be very attentive if you float them a decent tip after your first drink. Drink quality and strength depends on the bartender, same as anywhere I suppose. Beach is terrible and rocky, but you can just walk down to the other Hyatt properties that share the stretch of coastline and it was beautiful. Restaurants were good, best food by far was Italian place and buffet. There was decent bands that played in the main outdoor bar starting at 8pm and the seating arrangement was very comfortable. Couches and cocktail tables everywhere. Theatre entertainment was corny but enjoyable. By no means a 5 star experience, but an excellent budget option and my partner and I would gladly return given we booked 5 days and 4 nights for around $2600 total (flights included).
Stayed 4 nights in Jan 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with our group, however the dining options were my least favorite. The buffet was always the best place to eat any meal but is not always open for dinner as an option. The restaurants were just ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how all of the staff went along and helped make my friend’s birthday memorable. Our butler Jorge did a wonderful job with working with our schedule for 13 people as well as quick to provide service when requested. He also answered many questions we had in a professional manner. I recommend requesting Jorge as your butler! Don’t forget to tip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff. Excellent food and drinks. Amazing pool. Had a wonderful week!
Stayed 7 nights in Jan 2025

10/10 Excellent

Adam

Stayed 4 nights in Jan 2025

8/10 Good

Jose

Stayed 3 nights in Jan 2025

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience from the start date to the end day. Everything was perfect.

2/10 Terrible

Diogenes

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Bradley Lowell

Traveled with family
Stayed 6 nights in Dec 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Akila

Stayed 3 nights in Oct 2024

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately we couldn’t experience any specialty restaurants long wait and they didn’t take reservations. Concerned about the food specifically ice and water in juices ,as we all got sick . We didn’t feel it was all adults only it was kids in all areas .. the staff sometimes distracted not attentive to the needs the timing was off not ergency
Stayed 5 nights in Dec 2024

10/10 Excellent

Angelina Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. They turned the hotel into dreams. But it was still an amazing experience and everything I was clean.The staff was friendly.It was the greatest forty eight hour trip I ever had
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaynab, Livingston

Stayed 4 nights in Dec 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with excellent guest attention
Stayed 5 nights in Dec 2024

6/10 Okay

Cheyenne

Stayed 6 nights in Dec 2024

2/10 Terrible

Tanika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’ve never been so disappointed on a vacation in my life. We booked Margaritaville, an ADULT ONLY resort, in October only to learn it is now Dreams and kid-friendly. This was a bait and switchwe feel taken advantage of. In addition, the food was horrendous! The were very limited options. The restaurants had very limited and staggered hours. The only place open 24hrs was the coffee shop, which served stale food that I was afraid to eat because it had been sitting out ALL DAY (I have pictures). There was the buffet, bar/grill, Italian, Asian, and steak house but they were only open 3 days out of the week and the steak house required reservations and there was NO availability the entire time we were there (Mon-Fri). The portions were very small (2 very small spring rolls as appetizer for 2 adults; 1 spring roll a piece). The drinks were horrible. We were there for New Year’s Eve and continued to ask what activities were planned to celebrate NYE and was told nothing. The place was like a ghost town… not festive at all! As we were sitting in the outside bar and heard music in the distance. We followed the music and found an entire NYE party on the beach so we had a 15min party and did the NYE countdown. What a let down! We feel so cheated!!! So many others there shared the same feeling. They had been there when it was Margaritaville and couldn’t believe how things went downhill so fast. The staff was unpleasant as well, except for Oscar’s in Carribean restaurant. I could go on
Stayed 4 nights in Dec 2024

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024