Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Interior
Suite (Son of a Sailor) | Living room | Smart TV, Netflix, table tennis, toys
2 outdoor pools, free cabanas, pool umbrellas
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Room (Paradise)

  • 420 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

  • 516.7 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking and valet parking are available on site.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a smoke-free property.

Five O'clock Somewhere Ba - This bar is located by the pool.
Landshark - Brewery and G - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mon So Wi - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
The Boat House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 13067784-2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 830 out of 1451 reviews
Rating 8 - Good. 276 out of 1451 reviews
Rating 6 - Okay. 179 out of 1451 reviews
Rating 4 - Poor. 91 out of 1451 reviews
Rating 2 - Terrible. 75 out of 1451 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KULDIP KAUR, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was excellent, especially Eramy from the beginning of our stay he has always been there for us and provided excellent activities ideas to do in our days of staying here. He helped us book reservations for restaurants and also we had to switch our room because we did not have good view of the beach and lucky Eramy was there to support our needs to receive the best view of the beach from our room. Eramy is very friendly and interactive individual. Personally he treats us like we are his family and never disappoints our stay because of his commitment to providing guests with the best stay at Punta Cana.I definitely would like to come back to this hotel because of the service Eramy has provided and what the hotel has offered us at our stay. About the hotel, It’s very close to the beach and pool. Restaurants and bars were very close by and entertainment was unique. I would prefer to go in the beach water but it was difficult reaching the water.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, swimming pool was also very nice only cons were the beach was almost un useable and the food got boring pretty quick
Stayed 7 nights in Feb 2025

10/10 Excellent

Brandice Mae

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked this property, it was called Margaritaville. When we got there it was Dreams Cap Cana.We had a wonderful time. The service & food were great. I would recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Very clean! The staff was polite and fun! Food was good!
Stayed 6 nights in Feb 2025

2/10 Terrible

Glen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Worst beach ever not swimable Food lousy
Stayed 7 nights in Feb 2025

10/10 Excellent

Russel Donald

Stayed 7 nights in Feb 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad that it is no longer an adults only resort. Also a shame that the beach right in front of the hotel is hard to swim at, you have to walk down to another area to access the water without rocks. Staff was friendly and the drinks were good. Food was decent as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Catherine Ann

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer a beach that you could go in the water.
Stayed 7 nights in Feb 2025

6/10 Okay

Jenna

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff working in the lobby bar in the evenings is fantastic, specifically Frankie and Luis. The check in process is extremely inconsistent regarding information provided by staff. We traveled with three other couples, all of us were Preferred Club, and all of us were given vastly different information.
Stayed 8 nights in Feb 2025

8/10 Good

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff are fantastic. Attentive but not over-bearing. Food was just OK. We found the sports bar to have the best food. Beach was under construction so not really able to enjoy it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Being in the middle of a brand change, I expect a few hiccups, but really, other than some missing pictures on the walls, I didn’t notice. Beach is not great, which is well documented, but that meant our sporty group couldn’t play beach volleyball which was sad. Room was great. Food was great. I was not made aware of our VIP services until the day before we left, but that wasn’t for a lack of trying by the hotel/butler…I believe it was lost in the translation of Expedia—>Margaritaville—>Dreams. Overall, I would definitely recommend!
Stayed 6 nights in Feb 2025

10/10 Excellent

Phyllis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had recently had a name rebranding and are working hard achieve 5 star quality. All of the staff were courteous and went above and beyond to help make our stay memorable. Went had some transportation issues from Talixo back to airport and Ransel took care of the issue and got us new transportation to the airport on time: resort entertainment was good and they tried to be engaging- shout out to Ayayay; juana was so very friendly, always smiling and friendly; the waiter who stands out was Manaury who took such good care of us at Italian restaurant. Would definitely visit Dreams Cap Cana again
Stayed 7 nights in Feb 2025

10/10 Excellent

Thomas Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ricardo Enrique Martinez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Nov 2024

4/10 Poor

Brooke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unpleased. Booked an all inclusive adults only resort and arrived at a family resort, kids everywhere. Food was less than ideal, we had to eat at the same two restaurants and alternate each night.
Stayed 7 nights in Feb 2025

6/10 Okay

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorna

Stayed 7 nights in Feb 2025

8/10 Good

Sarah Ann, Penfield

Traveled with partner
Liked: Cleanliness, staff & service
The property was quite beautiful how ever we were expecting Margaritaville. We were never notified of the changes with Hyatt. We were looking for adults only along with a beautiful beach to relax on which was a disaster. I understand changes are in progress and take time. I wish we had been notified in advances so we could have made other arraignments. Not sure if we will return in the future.
Stayed 8 nights in Feb 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful and very clean. The service was amazing, the food was great! Eramy our butler went above and beyond. He was so helpful when we needed him, even calling the room to check in one of us who was sick. He made our stay 100x better and it was already great to begin with!!
Stayed 9 nights in Feb 2025

10/10 Excellent

Deborah Ann, Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

corey m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's not Margaritaville anymore, its not adults only and has no beach at all which we paid for. Should have been told in November when they were bought out. We would have changed resorts. Was sold a package that was not there. Should be reimbursed some of the money we spent that was not what we were sold by Expedia. Do business with Expedia for years hope I don't have to start going somewhere else and my family somewhere else.
Stayed 6 nights in Feb 2025

10/10 Excellent

Elliott

Stayed 4 nights in Jan 2025

8/10 Good

Magna, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I was disappointed having booked an adult only facility only to find out there were children present, however I was completely turned around by the excellence in service provided by the entire staff, some of which are worth mentioning, Jose-Miguel, Sandro, Coca-Cola in entertainment, Emmanuel at the front desk, Hinet, Franklin and Francisco in the restaurant, so for this reason I would recommend and return.
Stayed 4 nights in Feb 2025