Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Point of interest
Interior
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room | Smart TV, Netflix, table tennis, toys

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Room (Paradise)

  • 420 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

  • 516.7 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

  • 592 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

  • 592 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5-star Punta Cana property close to Juanillo Beach
Catch some rays on Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking and valet parking are available on site.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a smoke-free property.

Five O'clock Somewhere Ba - This bar is located by the pool.
Landshark - Brewery and G - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frank & Lola's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mon So Wi - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
The Boat House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 13067784-2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 874 out of 1506 reviews
Rating 8 - Good. 282 out of 1506 reviews
Rating 6 - Okay. 182 out of 1506 reviews
Rating 4 - Poor. 93 out of 1506 reviews
Rating 2 - Terrible. 75 out of 1506 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

4/10 Poor

Laurier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They painted the outside furniture when they painted the walls it wasn’t adult only they had children every were it’s not Margaritaville it was Hyatt no beach no more
Stayed 8 nights in Jan 2025

10/10 Excellent

Vladimir, white plains

Stayed 5 nights in Jan 2025

4/10 Poor

Melissa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in transition from margaritaville to Dreams cap Cana (Hyatt brand) and it shows! The pros of this property - concierge butler service, Italian restaurant, the pool, theater, the landscaping. The cons just added up - one sink in room didn’t work, no hand soap in room, air conditioner in room was either full blast cold or nothing, room service inconsistent, grizzle steak at steakhouse, water bottles seemed suspicious (like they had been opened prior), liquor choices…lots of little things that add up. As a long time all inclusive traveler I would recommend Punta Cana in January as it was beautiful!!! ….,but a different Hyatt property in Punta Cana like the Zalara or Ziva.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were disappointed that we were not notified of the property change from Margaritaville to Dreams Cap Cana, we loved the property. Dreams has done a wonderful job with the food, service, cleanliness and amenities. The pools and landscape were open and inviting. There were plenty of options for bathroom facilities and dining. The rooms were spacious and very clean with a sizable balcony. The only complaints we had was the beach, it could use some work. That said, it was easy to walk up the beach and swim in front of the other properties. We enjoyed our stay very much.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Kam Sane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and the staffs are very helpful and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander Fahmy Jermyn

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael Robert

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff friendly,engaging and fun.
Stayed 5 nights in Jan 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Laxmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emanuel the bartender for the villa suites was very professional and gave super good service and made delicious drinks!
Stayed 7 nights in Jan 2025

2/10 Terrible

andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in okay but property was sold thought we were going to margaritaville but dreams resort instead no one notified us nor could Hyatt rind my reservation on pins and needles until we checked in we were told we had preferred status for what we paid but we were lied to about that also
Stayed 5 nights in Jan 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort. Staff was friendly and rooms were really nice. Tons of pools with swim up bars and bunch of restaurants onsite. The sports club stays open late with music which was a bonus !
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Traveled with group, Traveled with partner
The property itself was fine. The resort was purchased by Hyatt & a lot of changes were made with respect to activities, trips, excursions…etc. not much to do but sit at pool or beach & drink
Stayed 5 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
When we booked this was a Margaritaville property. However it changed to a Hyatt dreams a few months later. Like many, we were worried there would be construction or other inconveniences. The hotel was beautiful and clean aside from some fit and finish issues like leaky tubs and showers, peeling paint. Our room was upgraded for $300 one time fee to a suite with a 2nd floor swim out pool, this was worth it and was haggled down from the $400/night ask when we checked in. This is somewhere between a family resort and a party resort. They play loud music at the pool every day which can get annoying. The staff was great and very helpful. They bring your drinks right to you and will be very attentive if you float them a decent tip after your first drink. Drink quality and strength depends on the bartender, same as anywhere I suppose. Beach is terrible and rocky, but you can just walk down to the other Hyatt properties that share the stretch of coastline and it was beautiful. Restaurants were good, best food by far was Italian place and buffet. There was decent bands that played in the main outdoor bar starting at 8pm and the seating arrangement was very comfortable. Couches and cocktail tables everywhere. Theatre entertainment was corny but enjoyable. By no means a 5 star experience, but an excellent budget option and my partner and I would gladly return given we booked 5 days and 4 nights for around $2600 total (flights included).
Stayed 4 nights in Jan 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with our group, however the dining options were my least favorite. The buffet was always the best place to eat any meal but is not always open for dinner as an option. The restaurants were just ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how all of the staff went along and helped make my friend’s birthday memorable. Our butler Jorge did a wonderful job with working with our schedule for 13 people as well as quick to provide service when requested. He also answered many questions we had in a professional manner. I recommend requesting Jorge as your butler! Don’t forget to tip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff. Excellent food and drinks. Amazing pool. Had a wonderful week!
Stayed 7 nights in Jan 2025