Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property

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Aerial view
9 outdoor pools, pool umbrellas, sun loungers
Lobby lounge
Premium bedding, free minibar, in-room safe, individually decorated
Pool Super Villa | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Laundry

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪8 min drive‬
  • Macao Beach
    ‪12 min drive‬
  • Cana Bay Golf Club
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪41 min drive‬

Room options

Suite (NEST SUITE)

  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Pool Super Villa

  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Suite (PAD SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (PAD SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite Standard With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Premium With Pool View

  • Sleeps 4

Family Suite -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Twin Beds and 1 Queen Bed

Family Suite -5 Guests- Superior With Pool View

  • Sleeps 5

Suite Junior

  • Sleeps 5

Suite Super With Pool View

  • Sleeps 5

Suite Superior With Garden View

  • Sleeps 5

Quadruple Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site.

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is a smoke-free property.

Zest - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. A children's menu is available.
Zest Character Breakfast - This theme restaurant serves breakfast only. A children's menu is available. Open select days.
Fresco Bar & Grill - This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Kitchen 23 by Le Chic - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
BRGRS.PH - This theme restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 9 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 787 out of 2092 reviews
Rating 8 - Good. 433 out of 2092 reviews
Rating 6 - Okay. 355 out of 2092 reviews
Rating 4 - Poor. 240 out of 2092 reviews
Rating 2 - Terrible. 277 out of 2092 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Torry

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
It was nice for the kids to go swimming I just feel like it could be more to do with the kids besides swimming the game room could have more games most of the games was down. And I just didn’t like that timing of things when actually trying to eat at one of the restaurants when you have a group. And room service food could definitely be better it was already no to my liking but I had to call every time to make sure they brought my food warm because the first night it was cold I was highly upset sorry but I wouldn’t go back
Stayed 3 nights in Feb 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Recomend this place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dontate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation
Stayed 3 nights in Feb 2025

2/10 Terrible

RADHAMES, DORAL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s sad to see how the All Inclusive hotels get worse by the day, and specially this one with such a high price and with the Nickelodeon name on it. The infrastructure looks good, but it’s not well maintained, the staff is always pushing to sell you an overpriced “experience” and worse part: THE FOOD, is impossible to describe how bad is it, when you the buffet restaurant you will get nausea, smells like old oil. Everything has A LOT of oil (including the white rice) and all the fried food taste the same (like old recycled oil). This won’t be a “Gourmet” experience, it’s more of a food poisoning experience…
Stayed 3 nights in Feb 2025

8/10 Good

Carolina

Stayed 3 nights in Feb 2025

6/10 Okay

Chelsea

Traveled with family
Liked: Staff & service, amenities
Some things broken on property
Stayed 7 nights in Feb 2025

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with 3 kids. It was the best vacation. The hotel is amazing in every aspect. The room, staff, facilities. We will definitely come back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Feb 2025

6/10 Okay

Mellisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our fifth trip to the Nickelodeon resort. Our first trip since they merged with the resort next to them. A few of the complaints I have that we never experienced in the first four trips were hard to get food reservations 9 AM getting on my phone every morning trying to fight everybody for a restaurant reservation and not getting any ended up with you having to eat at the buffet every night. Three of four nights we didn’t end up getting our room cleaned because they came at the exact same time. We were in our room getting ready for dinner between 430 and six so we ended up just getting towels and necessities. Getting drinkable water in our room was miserable. We went to the front desk. We went to the concierge. We went to all the restaurants most of the bars just trying to find bottled water to brush our teeth with and actually just drink our mini bar was not serviced one single time we were there with freshwater or anything. We went two full days without getting water delivered to our room no matter how hard I tried to get it the only way we ended up getting water the night before we left. Was we rented a cabana at the waterpark and our waiter there actually did something that nobody else could do. when we got back to our room that night we actually had a full case of water sitting on our counter, but unfortunately, this was the night before we left. There were four people in my room and none of us could drink water majority of the time there.
Stayed 4 nights in Feb 2025

6/10 Okay

Sarah, Nipawin

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
We stayed for 4/6 nights (our flight was delayed) and enjoyed the Nickelodeon theme. The waterpark was beautiful but found it lacking beach chairs and lazy river tubes. The food at the buffet and waterpark was ok. It seemed they struggled to keep up with service and supply suing busy times. The food was much better at the evening restaurants. We enjoyed our room, however only received cleaning service once, even when requested. The room showed signs of wear and tear, but was overall clean. It is apparent there are some kinks to work out and the price tag is not comparable to some other resorts in terms of service and quality, however we enjoyed it for our kids and atmosphere.
Stayed 6 nights in Feb 2025

4/10 Poor

WENQIAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
This hotel is clearly overrated and over priced. Our family stayed for 4 nights and will not consider staying again. 1) bad service. They have no idea what service means. I was pissed during checkout: there was a long line of customers waiting. I literally just need to drop off my wrist band and get a check out note (they need this note to dismiss their guests so I can leave the hotel with my driver). I was in line for 20mins for my turn and I was the second in line. Their staff did not open a new check out counter but instead, someone approached me with an IPad asking me to fill out their long survey to leave a great customer review feedback. The entire property is understaffed. It takes >10mins to get on a golf cart. We walked to and from the waterpark because the queue is long and we don’t know when the next one is coming or if we can get on. The hotel has big operation issues. 2) sound proof is bad. The room itself is okay but not the noises from the hallway. Every morning ~7.8 am the cleaning ladies will start chatting in the hallway so loudly, even with speakers talking to someone else. They had no idea their guests are still sleeping at this time? 3)their restaurants foods are so salty. Especially the Ala carte one. We ate at the Asian restaurant wok wok and the Italian restaurant, the dishes came out so slow even though we tipped waiter $10 to start. then we rather ate at the buffet restaurant instead because the food were just so salty
Stayed 4 nights in Feb 2025

10/10 Excellent

Kiosha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in Feb 2025

4/10 Poor

George Arthur

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This place is definitely not worth anything don't waste your money go someplace else the food stinks the service is poor all their English is poor the place is really big and the service to get you from place to place it's horrible the food is terrible and it's hard to make a reservation in their restaurants and if you do the food stinks anyway don't waste your money like I did
Stayed 7 nights in Feb 2025

2/10 Terrible

Nicole

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. If you booked consider cancelling. Service- Awful. Make little effort to help with any issues. Amenities- Room- not very clean, spots of dried feces on floor in bathroom of first room and it stunk! Room was changed. It was also too small (booked flat for 3 adults/ 2 kids) they gave us a room with 1 king bed and 1 twin pull out sofa. They said it was in same category. Had to bring in roller bed for first night but again this occupied about 40 minuts on day one to accomplish. Limited seating pool, beach, water park. Many people sitting on concrete around pool or on sand. Booked Cabana at water park with concerge, arrived at park to hear it was never booked. Worker said "you sould not book with concierge but directly through him" Even said he would beat the price. Just so distasteful Booked cabana by beach arrived and was told it was never booked. They gave us one but someone had alerady took chairs to use and they did nothing about it. Had to spend another 45 minutes arguing for a refund. No sense of management or cohesiveness in the entire resort. Met to lodge several complaints, time was wasted. No one communication among staff making for a frustrating and poor experience overall. Food- Poor quality, limited options. Buffet was boarderline inedible. Restaurants were good but they make it difficult to reserve. You have to log on at exactly 9:00 to book along with every other person on the resort and once its booked too bad.
Stayed 5 nights in Feb 2025

8/10 Good

Musarrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Ronald Emanuel

Stayed 3 nights in Feb 2025

4/10 Poor

Monika

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The service is absolutely nonexistent at this hotel, never experienced this at an all inclusive resort and have stayed at many. Not enough chairs by the beach or pool, it's a constant fight to get chairs. The grounds are beautiful. Management needs to completely change for us to ever consider going back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort! The staff was amazing, food was great and the entertainment was fantastic!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 5 nights in Feb 2025

8/10 Good

Erin Lynn

Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Feb 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids love the hotel
Stayed 2 nights in Feb 2025

2/10 Terrible

Anne Marie

Disliked: Staff & service
Stayed 6 nights in Feb 2025