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Occidental Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Occidental Punta Cana - All Inclusive

3 outdoor pools, sun loungers
Down comforters, in-room safe, individually decorated
View from room
Business center
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
España Avenue, Bávaro, Punta Cana, La Altagracia, 23301
  • Cortecito Beach
    ‪5 min walk‬
  • Cocotal Golf and Country Club
    ‪5 min drive‬
  • Los Corales Beach
    ‪5 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room (Royal Level)

Superior Room (Royal Level) | Down comforters, in-room safe, individually decorated

Superior Room (Royal Level)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront | Down comforters, in-room safe, individually decorated

Superior Room, Oceanfront

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Down comforters, in-room safe, individually decorated

Superior Room

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Royal Level)

Suite (Royal Level) | Down comforters, in-room safe, individually decorated

Suite (Royal Level)

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Down comforters, in-room safe, individually decorated

Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Oceanfront

Down comforters, in-room safe, individually decorated

Junior Studio Suite, Oceanfront

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Junior Suite

Family Junior Suite | Down comforters, in-room safe, individually decorated

Family Junior Suite

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe) | Down comforters, in-room safe, individually decorated

Superior Room (Deluxe)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Occidental Punta Cana - All Inclusive

4-star property in Bávaro
At Occidental Punta Cana - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 11 restaurants.
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters. Plasma televisions are featured in guestrooms.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Punta Cana - All Inclusive features 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the property's 11 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This all-inclusive property also offers a nightclub, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Occidental Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
El Alcázar - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Las Reses - This steakhouse serves dinner only. Reservations are required. Open select days.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Via Veneto - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Caracolas - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caracolas
  • El Alcázar
  • La Hacienda
  • Las Reses
  • Via Veneto

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Gym
  • Kayaking
  • Nightclub
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's club
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Built in 2000
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind, solar, and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in restaurants El Alcázar, Las Reses, La Hacienda, Via Veneto, Caracolas

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental Grand Punta Cana
Occidental Grand Punta Cana All Inclusive
Occidental Punta Cana Grand
Punta Cana Grand Occidental
Occidental Grand Punta Cana All Inclusive Resort
Occidental Punta Cana All Inclusive Resort
Occidental All Inclusive Resort
Occidental Punta Cana
Occidental Punta Cana All Inclusive
Occidental All Inclusive
Occidental Inclusive Resort
Occidental Punta Cana All Inclusive
Occidental Punta Cana All Inclusive Resort
Occidental Punta Cana - All Inclusive Punta Cana
Occidental Punta Cana - All Inclusive All-inclusive property

Occidental Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 685 out of 1651 reviews
Rating 8 - Good. 448 out of 1651 reviews
Rating 6 - Okay. 251 out of 1651 reviews
Rating 4 - Poor. 134 out of 1651 reviews
Rating 2 - Terrible. 133 out of 1651 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maliyah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service basicially left us for the side of the road when they had problems with third party which I booked through and they knew they would be paid
Stayed 6 nights in Mar 2025

6/10 Okay

Tammy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The beach is beautiful. The a la cartes were really good as well as the service in them. Public facilities were clean. I am not a fussy eater but the buffet food had no variety or selection and was not good, it was the only time I've been away that finding food was hard and we all had stomach issues every day. We are tippers and social people but the majority of staff are not friendly nor do they seem to care about tips or trying to make conversation especially animation whose response was no speak English. While I understand they speak Spanish we tried with broken Spanish and even Google translate but if you didn't speak their language they were not interested in communicating with you at all. Housekeeping was also horrible, I still couldn't tell you who it was, they have no interest in meeting you or helping you (yes we still tipped). Room was never really clean and they kept locking our patio door even though we were right outside and our main door didn't close unless you pulled it tight and we came back a few times where they left it open after cleaning. We also paid for an upgraded Oceanview room but we were put on the ground floor with no Oceanview.
Stayed 7 nights in Mar 2025

8/10 Good

Leah

Liked: Cleanliness
Stayed 9 nights in Feb 2025

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brandon Alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My bathroom was a swamp the AC was leaking it’s was like a sauna in there the workers were great
Stayed 4 nights in Mar 2025

10/10 Excellent

Yaré

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with my family!
Stayed 4 nights in Mar 2025

2/10 Terrible

SERGEY, Saint Johns

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel staff is low level. Doesn't speak English. Exactly at 08.30 in the morning the staff walks along the beach and takes all the beach towels from the sun loungers and then demands payment of $20 for their return. There are no clean towels in the room. They take them away during cleaning and give them back upon request. Old rooms, where the sockets don't work. They still haven't been able to fix them.
Stayed 9 nights in Mar 2025

8/10 Good

Joseph, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was great. I wish there was more shady spots around the pool.
Stayed 7 nights in Feb 2025

8/10 Good

William, Aberdeen

Liked: Cleanliness
C
Stayed 4 nights in Mar 2025

4/10 Poor

Nahed

Traveled with family
Food was horrible. Room had so many mosquitoes. Housekeeping forgot to clean our room one night
Stayed 4 nights in Mar 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Teresa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Overall the property was okay. Numerous interruptions in our room from maintenance to housekeeping. Food was mediocre and you were lucky if it was warm. If you put your beach towel out on a chair too early the staff takes it but yet they don’t tell you what time is too early. The air conditioning quit working 2 days before we left and nothing was done about it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Feb 2025

10/10 Excellent

karlee

Liked: Cleanliness, property conditions & facilities
There were never any towels available for the pool on multiple days
Stayed 4 nights in Feb 2024

6/10 Okay

RICHARD

Liked: Cleanliness
Service is definitely lacking...try to find salt & pepper shakers, food was good...nightly entertainment is lacking compared to other resorts
Stayed 18 nights in Feb 2025

10/10 Excellent

William Gatto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael Mario

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this resort for a trip with friends. It was the best decision we could have made. We all had a great time - food was great, pools were clean, beach was beautiful, and the rooms were amazing. Couldn't recommend this resort more.
Stayed 6 nights in Feb 2025

4/10 Poor

Angelica

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Feb 2025

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Ludmila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was iur first experience in DR. I would say there is positive and there's room for improvement. 1. To start with the airport was wonderful in Punta Cana the transportation from and to the airport. Reach out to the hotel and they will provide you with info about the company. 2. The property grounds are kept so well! It is absolutely beautiful! 3. The beach is amazing! We walked down the beach and i noticed that other hotels had washed off beaches. 4. The check in and check out was easy. 5. At the buffet you can always find something to eat. I couldn't say All the food was great! But i was able to find good food. The fresh juices and the fresh bread were delicious. Things that could improve: 1. Staff could be friendlier. The bartenders at the bar in the lobby, our butler was great, a couple servers (one at the Italian restaurant and 2 in the buffet area), the employee who checked us in and the one who checked us out were awesome! But i really would recommend everyone to be memorable like that. I think it is weird that i can count on my fingers the number of employees that were happy, smiling and pleasant. 2. Coffee - this is only for those who like coffee with no sugar and with cream! The actual coffee was delicious- but their milk/creamer is sweet.The only coffee creamer that did not taste sweet was at the lobby bar. 3. Wifi - sad sad sad 4. Beach/ beach bars separation-based on the bracelets - very annoying 5. They did run out of drinks
Stayed 8 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 7 nights in Feb 2025

10/10 Excellent

GERALD VINCENT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

6/10 Okay

Darren R

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Resort was clean and the staff were friendly. Service was slow and food was mediocre. Recommend the steak house, DO NOT recommend the oriental dining!! Great for adults, not very kid friendly!!!
Stayed 7 nights in Feb 2025

4/10 Poor

Paul

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pros: - Amazing beach, sand, shallow water entry, with breathtaking sunrises - Better lounge chairs than many of the adjacent resorts. - Amazing beach ... but I may have said that already. :) - Landscaping around the resort was well maintained. -That's about all the pro's Cons: - Not enough lounge chairs at the beach or pools. You must reserve a chair before 7:30am if you want one, anywhere. - Food is typical of a large resort buffet. Watch out for under cooked foods. - Specialty restaurants were underwhelming compared with our experience at other similar class resorts. - Table service is disappointing from a North American expectation. Occasionally we were surprised by service staff who went beyond expectations, and tipped well when they did. We also tried tipping before the meal, and sitting in similar areas to gain familiarity with staff - generally without success in better service. - From observations they're understaffed for the busy times in the buffet. - Rooms are okay. Our friends who stayed in a separate room had problems with the temperature control not working. - In our 10 day stay we had no hot water for part of the day on two occasions. Once in the morning and the other in the afternoon. - Bathroom vanities drained very slowly. - Overall, the resort looks tired. - Won't return, I think there's better value for the money elsewhere.
Stayed 10 nights in Jan 2025

6/10 Okay

Chad M

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The best parts of this resort was the size of the beach. Lots of room. Also liked that is was small enough where everything was easy walking distance. Lobby bar made great drinks. Grounds were well maintained. Things we didn't care for. 2 beach bars, but none of them were open to normal customers (had to be Grand or First Level to access) The drinks were not consistent at most bars/days, but thankfully the Lobby was a short walk to get a good drink even if we were at the beach. The restaurants food was OK, overall the Buffet for dinner was better.
Stayed 7 nights in Feb 2025