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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property

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Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Outdoor wedding area
The Reserve Adults Only Suite Ocean Front | Beach/ocean view
Garden view
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Surprise my Stay

Garden view

Surprise my Stay

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

  • 1367 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

View from room

The Reserve Presidential Suite Ocean Front Adults Only

  • 1800 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

  • 527 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

  • 712 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean Front

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite (Deluxe)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

  • 1886 sq ft
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Swim Up

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Deluxe

Master Suite Deluxe | 1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Deluxe

  • 785 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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3 outdoor pools, pool umbrellas, sun loungers

Paradisus Grand Cana - All Suites - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, (909)
The price is $365
per night
$467 total
includes taxes & fees
Apr 7 - Apr 8
Paradisus Grand Cana - All Suites - All Inclusive

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

5-star Punta Cana property, connected to a shopping center in Bávaro
Catch some rays on Paradisus Palma Real Golf & Spa Resort All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Paradisus Palma Real Golf & Spa Resort All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 swim-up bars, and 11 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Colonial property also offers an attached winery, a complimentary children's club, and a children's pool. Onsite secured self parking is complimentary. A total renovation of this property was completed in December 2022.

Paradisus Palma Real Golf & Spa Resort All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (69,277 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Welcoming dogs only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 636 out of 1065 reviews
Rating 8 - Good. 187 out of 1065 reviews
Rating 6 - Okay. 121 out of 1065 reviews
Rating 4 - Poor. 56 out of 1065 reviews
Rating 2 - Terrible. 65 out of 1065 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. The only thing we have to say is that they should change the stake provider for the steak cause is terrible quality. Also the Mexican restaurant they should double check the plates.
Stayed 3 nights in Dec 2024

6/10 Okay

Sidionio andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hi guys it definitely not a 5 star hotel it seems a bit outdated lack of restaurants foods great but overal experience seems more like a golf resort for the boys …….over priced but staff is great
Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana Elena

Stayed 3 nights in Nov 2024

10/10 Excellent

Iris M

Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely Gorgeous. The staff are all so nice, friendly, and helpful. We had Antonio as our concierge and he was great!!! Took care of everything for us. I would definitely go back!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches and pool areas are very spacious and clean. Almost no seaweed (they clean everyday). The beach has the softest sand and no shells or anything to poke your feet. There are many restaurants on the property and our favorite was Blue Agave (Manager Santo and staff were very attentive), the hibachi grill was a lot of fun and entertaining and the food was really good. Flora was really good too. The golf was decent! We switched over to Reserve and got access to premium liquor which made the stay very nice. Overall I highly recommend this place.
Stayed 6 nights in Dec 2024

10/10 Excellent

Violeta N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

RAJIB, Fair Lawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Have recommended to my friends.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lloyd B

Stayed 4 nights in Nov 2024

10/10 Excellent

Marites, EDMONTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maribel Roxana Pujalla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, and the food was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nakia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is Gorgeous!! staff was very nice and welcoming. Check in and check out was easy. Great dining options for dinner. The Buffett could offer more non pork options for breakfast. Overall would definitely return and recommend to family and friends.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great getaway.. the property wasn't full and it was very quiet and pleasant.
Stayed 2 nights in Dec 2024

6/10 Okay

Walter

Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
Not impressed
Stayed 3 nights in Dec 2024

8/10 Good

Hamza

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing, the staff were so efficient, professional and kind. From Omar who took care of us with luggage and made sure we were able to be accommodated for dinner, who attend to us every night in the entertainment area and wished me the biggest of birthdays in the most thoughtful ways to Ramoncito who personally attended and took care us by the pool. They were excellent. The room was amazing, the hotel is breathtaking and there are so many pools, dining options and entertainment that it is never crowded. The buffet was also excellent. Thank you ❤️
Stayed 3 nights in Nov 2024

4/10 Poor

Arina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was unfortunately not worth the amount I payed as it was poorly managed. I needed to spend many hours of my vacation on managing dinner reservations, requests for my room (extra bed, room service, water, wine opener etc), birthday requests and transportation. Moreover, I payed for a Junior suite ocean front, but it was just a room, not a suite. I also payed extra 800$ for one more guest and the room was only with 2 small beds instead of 3 and I needed to convince them to bring an extra one. The balcony wasn’t furnished at all as it was mentioned on the website. Activities was fun but it was very few of them, no party scene and day activities (no dancing during the day or pool parties like I had in other hotels in Dominican Republic). I liked the food and the beach, but considering all the other factors I’d never stay at this hotel again for this price!
Stayed 5 nights in Nov 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this facility ! It was our 4th trip to Punta Cana in a year or so having stayed at two other places . What made this our new number one choice was an absolutely amazing kids club for our 5 and 11 year old ! The nicest staff with an excellent child to counselor ratio did it all including tons of activities AND they took them to eat if we wanted. …they suited up and took them swimming ! They did not just sit in a room watching them…. literally from 10 AM to 10 PM nonstop if you wanted. This gave my wife and I an opportunity to relax and have some very elegant dinners at the fine restaurants and at the same time the kids had an absolute blast. Highly recommend this place as it’s clean. The service is impeccable. Upon arriving, I received my own personal concierge that helped me with everything throughout our vacation. Beautiful grounds, nice clean rooms … just doesn’t get any better.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Mukund

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
We DID NOT LIKE THIS place at all. - Staff was very unfriendly - mostly couldn't understand English - Quality of food, quite bad. For all inclusive, drinks were not limited, but just 1 choice. Even Corona beer was to be paid for. Quality of cocktails was as good as Water - AC didnt work for our entire stay - STALE FOOD in the buffet on repeat- Frozen SUSHI - RESTAURANT FOOD - sucked plus really hard to get any bookings. No clear way of doing that - VIP BEnefits were not given. We DID NOT get any welcome wine and even coupons weren't provided. The concierge assigned was less than useful - CHECK OUT staff was rude and couldn't even print invoices nor had any information on billed items. - Room service was terrible - they never changed a single bedsheet. Nor filled out body wash etc. We kept asking for towels Overall we do not recommend this hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over American Thanksgiving break in 2024 (2 adults, 3 kids aged 12, 10, and 5) and had a wonderful time. The property is gorgeous - lush, well-maintained landscaping; beautiful, spacious corridors, gorgeous trees, nice breezes to be had everywhere. Lots of wide, smooth paths of travel - important to us since one of our children uses a wheelchair. We had connecting rooms with lots of space for our crew. The in-room amenities were great - toiletries, continually re-stocked minibar, wonderful bed and bedding. No complaints about the rooms! The kids enjoyed the Kidsdom (daycare) immensely, the staff was wonderful and they had a lot of fun activities for the kids. The beach was beautiful, plenty of lounge chairs. There was even a boardwalk that allowed my daughter to access the beach in her wheelchair. There are a good number of vendors that come by to sell experiences and products, but a simple and polite but firm “no Gracias” sent them on their way. Speaking of experiences, we did the dolphin Island experience and thought it was well worth it. Lots of memories and great photos from that. Back at the hotel, we really enjoyed the pool area. The pool is massive, so even at peak times it never felt crowded. We spent a lot of time with the staff at the swim up bar and they were friendly and attentive. The pool does get pretty deep, but there is a kiddie pool area near the main pool. The buffet satisfied all of us, and we enjoyed the Japanese and steakhouse restaurants.
Stayed 6 nights in Nov 2024

4/10 Poor

Jason, Westminister

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a very good experience overall. A lot to be spoken of the overall services in this resort
Stayed 4 nights in Nov 2024

10/10 Excellent

carlos, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have visited in Punta Cana
Stayed 4 nights in Nov 2024