10/10 Excellent
Fernando
Traveled with family
Aug 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week at The Paradisus & we were not disappointed.
Other than a few minor issue with the room upon check-in, everything else was more than enough to make up for it.
We stayed on the adults only side,which is a different set up than the family side. We were not part of The Reserve however.
The room was spacious & had an updated feel.The mini fridge was well stocked & all included.Snacks were also all included.The king bed was firm & comfortable. The AC kept it cool.It seems to tied to the motion sensor but not exclusively. We did adjust the temperature on the t'stat.
The grounds are well maintained by the grounds staff & are always on duty pruning palms,trimming shrubs or cleaning the walks,etc.
The "adult pool" is a nice size & there were always chairs under umbrellas available,& towels. We never had to play the towel game thankfully. That is a big plus to not have to deal with the save your spot at 6am.One issue.The pool floor is losing tiles in one area & that should be addressed. It's spells lack of maintenance which is really not evident anywhere else on the property, besides potentially hurting the bare feet.
The buffets were well stock with plenty of options to please just about anyone. Everything was well prepared & for the most part what needed to be kept warm was.What needed to be cool was also.
The specialty restaurants we dined at were very good.The Dominican restaurant was treat to the local food.
The staff was excellent! Junior at the buffet was a standout
Fernando
Stayed 7 nights in Aug 2025
