4/10 Poor
Heather
Traveled with partner
Aug 17, 2025
Disliked: Property conditions & facilities
Let me start with a positive: the staff were kind and we liked not having to have a reservation at the specialty restaurants.
Next, we could not find the property. Apple and google maps were having trouble locating it. The customer service lady assumed and said let me speak to your driver… I said ma’am I am the driver… where’s this property… the security guard at the main property entrance would not help us find it either.
Next, the beach was unusable because of sorgaza and they stated they would not be cleaning it until next month.
Thirdly, Our jetted tub in the room (one of the main reasons I selected this property) didn’t work and they were unable to fix it while we were there. They offered us different rooms but we would have to move every day to a new room. And also they were on the 3rd floor which is difficult for me. We would not return to this property especially for the price… too many other quality options
Heather
Stayed 3 nights in Aug 2025





























