Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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3 outdoor pools
Boating
Coffee shop
4 bars/lounges, swim-up bar, poolside bar
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪5 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 King Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Riu Palace Punta Cana - All Inclusive

4-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Punta Cana - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Hotel Riu Palace Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1174 out of 2237 reviews
Rating 8 - Good. 553 out of 2237 reviews
Rating 6 - Okay. 287 out of 2237 reviews
Rating 4 - Poor. 96 out of 2237 reviews
Rating 2 - Terrible. 127 out of 2237 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eva, Sayville

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
Hi. We stayed for 5 days at the Riu palace pinta cana. It was an Ok trip. The rooms were ok. The food was decent. The buffet was great, but the restaurant food wasn’t as good. The steak house had tough steak. The pool area for adults was fun. Here is why I give it 3 stars. The nighttime entertainment on the property was horrible. The Riu party niggts were fun (down the street) but that party is more for 25-30 year olds. Kids are not allowed and the crowd are “Ibiza” party-goers. NO good, fun entertainment going on at the actual resort. It was a huge problem. They did have some singers but they sang music that was putting us to sleep. (Cher, elvis). I’m serious! We wanted to dance. The kids were wandering around the property laying on the lobby couches trying to stay busy. NOTHING for kids in the ages 12-15 age group. Pool closes @6pm. I would not recommend this resort if you have kids 12-15 yrs old

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The resort is nice and the staff is amazing, lots of activities to do and the beaches are amazing, the only complaint I have is that we show 2 roaches in our rooms bathroom and another in the buffet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gissel

Traveled with family
Liked: Amenities
We really enjoyed our stay here. Staff is super nice and friendly. I would highly recommend it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Kayshawn

Stayed 3 nights in Feb 2025

8/10 Good

Clandy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, has one of the best buffet I have ever seen in at all inclusive resort. The only downside is that after midnight there’s nothing going on except for the tiny sport bar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Svetlana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 10 nights in Feb 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Very nice place with plenty to do, you don't have have to go out if you don't want to,or, just relax. Enjoyed the beach, pools, variety of food, drinks, night entertainment and waterpark.
Stayed 3 nights in Feb 2025

4/10 Poor

Voytek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

maria

Liked: Cleanliness, staff & service
My second stay in two consecutive years. Most of staff are doing a fantastic job, with the exeption of the staff at the restaurant that is open during lunch time. Room cleaning not as diligent as last year ( not enough towels left, leaving patio door unlocked, not securing door is closed after leaving the room ( my door was not closing on its own by its own weight needed a slight pull to lock). This time, it appeared, more left over food, from one meal to another, was offered to the following.
Stayed 14 nights in Feb 2025

4/10 Poor

Faoud, Spring Valley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet kept flushing, bathrooms weren’t clean and the sink was clogged.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would stay there again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and amenities- you do not have to leave the resort!
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Grounds were beautiful and very well kept. Female bartender at the Daiquiri Bar during the evening hours was an exceptional hostess. If there was one small criticism of Pepe's, the food was lacking variety and could use a "make over".
Stayed 7 nights in Feb 2025

8/10 Good

Clarisel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Un playa increíble bien tranquilo
Stayed 4 nights in Jan 2025

8/10 Good

TUMEN N

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was good, Staff is nice. Overall very good resort. Rooms and bathrooms are big enough . In some rooms, there are problems like, toilet flashing, room AC thermostat and few pillows. Entertainment, night show were not good.
Stayed 7 nights in Feb 2025

10/10 Excellent

Belkys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Onataze

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Albert Joseph

Stayed 3 nights in Feb 2025

2/10 Terrible

Miguel

Traveled with family
Disliked: Staff & service
Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.

2/10 Terrible

Genaro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.
Stayed 7 nights in Nov 2024

6/10 Okay

Martine

Traveled with family
Liked: Cleanliness, staff & service
Stayed 10 nights in Jan 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vibe and Excellent Staff

Rooms felt spacious and were clean. Common areas too. We were able to find chairs at beach and the (multiple) pools. We did a sunset horseback riding tour (amazing), but other than that were entertained for our 3 full days and 4 nights at the resort. A small shopping lane with souvenir shops is available. The staff really was the highlight. Gracious, friendly, and very interested in making our stay great. They were always present when you needed something (not used to that in the US). Drinks were good and you rarely waited for someone to come by to ask if you wanted to refill - or pick another to try from the menu! I'd say the buffet area was always crowded. Restaraunts were worth doing as an option if you wanted that experience. Check the menus posted. One note- I did not realize you needed to turn in your key and pool cards to get a little ticket upon checkout. This is presented to the bell captain when your ride arrives. I'm used to leaving keys in room and taking off but that's not how it's done. Luckily this process didn't delay our departure to the airport.
Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Trip, Minor Complaints

Let me start off by saying my complaints are very minor compared to the wonderful stay we had. The property was gorgeous and the people were lovely. The food was okay, could be improved. And the checkout process was confusing, but I would still recommend it to everyone.
Stayed 4 nights in Jan 2025

8/10 Good

Magdalena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, staff was on top of their duty. What I did not like , we had cocarahas in the room
Stayed 7 nights in Jan 2025