Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Lobby sitting area
Reception hall
Minibar, in-room safe, laptop workspace, blackout drapes
3 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar
$277
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Splash Water Park
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(308 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(122 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(4 reviews)
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)
  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(6 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 2

Suite

  • 721 sq ft
  • Sleeps 2

Room Superior

  • 376 sq ft
  • Sleeps 4

Suite Junior

  • 376 sq ft
  • Sleeps 4

Similar properties

About this property

Hotel Riu Palace Punta Cana - All Inclusive

4-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 indoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Punta Cana - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Complimentary self parking is available on site.

Hotel Riu Palace Punta Cana - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Punta Cana - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Reviews

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1231 out of 2336 reviews
Rating 8 - Good. 541 out of 2336 reviews
Rating 6 - Okay. 312 out of 2336 reviews
Rating 4 - Poor. 109 out of 2336 reviews
Rating 2 - Terrible. 143 out of 2336 reviews

Reviews

10/10 Excellent

Shaylen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant options were great! Pool entertainment and walkable beach area was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities
Excelente
Stayed 3 nights in Aug 2025

8/10 Good

Elmer Yovany

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mercedes Ibelice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort with our kids. We specifically enjoyed all the dining options and the convenience of the pool and beach. We definitely recommend this hotel to anyone, especially with children.
Stayed 5 nights in Aug 2025

8/10 Good

jesus rafael

Traveled with group
Liked: Staff & service
Tienen que remodelar. Estan deteriorado los cuartos, puertas, pasillos.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was friendly
Stayed 5 nights in Aug 2025

8/10 Good

Devon M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightly entertainment could be better.
Stayed 6 nights in Aug 2025

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy hddhhdhdiwbgiwjhejsbb ldnbsidndidvaif euavufbyavuevavdnwkahud dhs
Stayed 3 nights in Aug 2025

4/10 Poor

Lizemi Rashida

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was terrible. The pillows smelled terrible and the electricity went out.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tyric Deshey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and understanding
Stayed 5 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Property conditions & facilities
Terrible they change from one room because the toilet doesn’t work Second room same thing until the plumber show up my worts trip to punta Cana is this one with out doubt
Stayed 6 nights in Aug 2025

6/10 Okay

Taylor

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
I recently stayed at this hotel and had a mixed experience. The check-in process was smooth, but I felt the staff could have been a bit more welcoming. It would’ve been helpful if they provided more information about the hotel’s amenities and activities, as I wasn’t fully informed about what was available.The room was ok pretty basic .The pool without the swim bar was a definite highlight Alfredo was AMAZING always made sure we had drinks – absolutely amazing! We were also able to find seats throughout the day without any issues-we were with kids so we did not go near the pool with the swim up bar since it was packed with adults & we didn’t want the kids to splash them while they were hanging out drinking. The buffet was pretty basic not many “ fresh “ grilled options . But , Arias was amazing with great service and very friendly to all of us . However, I did find that some of the food options weren’t very kid-friendly, and the bread was rock hard.While the hotel does advertise a waterpark, it’s about a 15-minute walk away, which was a bit inconvenient. I also think there should have been more activities for children to keep them entertained. On the positive side, we loved the night shows – they were a fun way to wrap up the day. Our last night we saw a lot of bugs in this theater. One downside of the beach was the seaweed( I know the time of the year ). Still, we managed to enjoy our time there, but overall, I think there’s some room for improvement.
Stayed 6 nights in Aug 2025

10/10 Excellent

Angel Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue increíble
Stayed 4 nights in Aug 2025

2/10 Terrible

Brian, miami gardens

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My wife and I, along with friends, have spent 4 consecutive summers visiting the Riu Palace Punta Cana, and for the first time, I have to say goodbye. From 2024 to 2025, the hotel has deteriorated significantly: rooms with bathrooms in poor condition, the ceiling fan not working, and the air conditioning making noise that was never fixed despite requesting it twice. There is almost no entertainment for 80% of the day, beaches with seaweed that were not cleaned in 4 days while the Bahia Principe hotel next door was clean by the second day. The fruit and ice cream service around the large pool no longer exists, and they no longer offer bottled water. Many days had only two people serving drinks around the large pool. The only positive was the good treatment from Esteban in the buffet, Yodalis in the beverage service at night during the shows, and Polanco at the Luigi restaurant. So, sadly, we say goodbye to RIU, good luck.

2/10 Terrible

Evelyn, miami gardens

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My wife and I, along with friends, have spent 4 consecutive summers visiting the Riu Palace Punta Cana, and for the first time, I have to say goodbye. From 2024 to 2025, the hotel has deteriorated significantly: rooms with bathrooms in poor condition, the ceiling fan not working, and the air conditioning making noise that was never fixed despite requesting it twice. There is almost no entertainment for 80% of the day, beaches with seaweed that were not cleaned in 4 days while the Bahia Principe hotel next door was clean by the second day. The fruit and ice cream service around the large pool no longer exists, and they no longer offer bottled water. Many days had only two people serving drinks around the large pool. The only positive was the good treatment from Esteban in the buffet, Yodalis in the beverage service at night during the shows, and Polanco at the Luigi restaurant. So, sadly, we say goodbye to RIU, good luck.
Stayed 8 nights in Aug 2025

10/10 Excellent

Lester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Aug 2025

2/10 Terrible

Theodora

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in my room. The room was so smelly. The fridge was dirty, the bathroom was all soap scum, the bedsheets had stains. The floor was so dusty. I had to call them to clean the room as soon as I got in. They are filthy in this resort. A lot of other guests were also complaining
Stayed 6 nights in Aug 2025

10/10 Excellent

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pink party don't like
Stayed 3 nights in Aug 2025

4/10 Poor

jesus

Traveled with family
Disliked: Cleanliness, staff & service
they still money from the room
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Joelenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff, food, location are prefect. Will definitely be back.
Stayed 4 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, RIU pool parties were good but food is just okay
Stayed 4 nights in Aug 2025

8/10 Good

JAIME, Portage

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025