Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
9 bars/lounges, 3 swim-up bars, 3 poolside bars
2 bedrooms, minibar, in-room safe, blackout drapes
Reception hall
2 bedrooms, minibar, in-room safe, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪2 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Room (Friends & Family | C)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

8.2 out of 10
Very good
(101 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

8.0 out of 10
Very good
(92 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

7.6 out of 10
Good
(7 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(26 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 3 Double Beds and 2 Twin Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | L)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CA)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room Premium with Pool View

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 King Bed

Double Room Superior with internal view

  • Sleeps 5
  • 4 Double Beds

Family Room -5 guests- Superior with internal view

  • Sleeps 5
  • 3 Double Beds

Family Room -6 guests-

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Room Superior with internal view

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior with Garden View

  • Sleeps 5
  • 4 Double Beds

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Villa with internal view

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Family Room -5 guests-

  • Sleeps 5
  • 3 Double Beds

Suite Premium with Pool View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Palace Bavaro - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, a complimentary water park, and 7 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 9 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a health club, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Hotel Riu Palace Bavaro - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 904 out of 1722 reviews
Rating 8 - Good. 429 out of 1722 reviews
Rating 6 - Okay. 192 out of 1722 reviews
Rating 4 - Poor. 103 out of 1722 reviews
Rating 2 - Terrible. 94 out of 1722 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loveddd it here , I felt safe and front desk is Amazing every last one of them , they kept a smile on their face and cared. I can’t wait to go back with my family !
Stayed 3 nights in Mar 2025

10/10 Excellent

WILLIAM

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent 👌 room very clean, Everything was exceptional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beach could use clean up of algae.
Stayed 10 nights in Mar 2025

10/10 Excellent

Maillyn

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Mar 2025

2/10 Terrible

Luiscardy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall I made the best out of my stay at Bavaro but I did not enjoy my stay here. The food at the buffet for breakfast, lunch and dinner was terrible. Sometimes when they seated you it took 15-20 mins just for them to attend to you and pour water for everyone. The other dinning options on the resort were just as bad except for the steakhouse which provided flavor but limited options on the menu. The best meal I had was off the resort at this seafood restaurant a few minutes away, very flavorful and many options to eat. The staff is what made me rate this resort one star, none of the staff are friendly or even look to greet you. Some of the staff look miserable to be there. They complain about the tip you give them not realizing their service is poor and rude. They also talk bad about the guests not caring who speaks Spanish or not. The activities by the pool were fun and the music was enjoyable that made you want to dance. If you choose to come to Punta Cana I recommend you choose any other resort but Bavaro.
Stayed 5 nights in Mar 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about the property, I’d definitely visit again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a long weekend. The staff were so very helpful. The room was clean and the food was delicious. My son wants to go back so we will. I recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Demetrius

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the experience, but stomach did not agree with food. Food was not the best.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tracy ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank at daiquiri bar makes the best long island teas. Leonel at bar cart in lobby is great and makes delicious drinks.Stefany is in buffet makes sure your well taken care of . The only thing that didn't work out was the sailing,had a appointment but no one had time for me.After going 2 different places I got my $ back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
First time going to a resort with my family, and this resort exceeded our expectations from the hospitality and staff to the cleanliness and food, everything was perfect. I will definitely be back!! And recommend this place to everyone!!! Everyone was so nice and welcoming made you feel very comfortable. The entertainment at night was beautiful and so enjoyable. The pools and beach was amazing, so clean and fun!!, the food was amazing, enjoyed all of our cocktails hahah!! This place is amazing!!! Can’t wait to come back!
Stayed 5 nights in Mar 2025

6/10 Okay

Rafael

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

William Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we landed I had a prearranged ride to the resort which the driver didn’t understand English and he argued with us, saying Riu in Punta Cana dropped us off at the wrong Riu resort finally a taxi took me and my wife to the right one the guys in the lobby were yelling a lot at other guests there about the luggage goes in the corner which the wrong resort was giving me and my wife juice in check in line then we go to that one lol checked in at 6pm we landed at 3pm found definitely a male testosterone issue with some guys there at check in but once we finished that it was very easy to find are hotel room it’s mapped out very well with numbers and the rest of the staff were amazing on the resort I’m definitely going back hopefully they can teach the hotel stuff in the lobby to be more welcoming, coming
Stayed 6 nights in Mar 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice groomed and cared property, well established. Clean rooms, normal size , nothing extravagant, but nice. Food is good and we had some variety days at the buffet during the 5 days stay, for sure you find something good to eat. They had the best tasting fruits I had in a long time. Waterpark is a plus for families with kids . Beautiful beach and nice shady areas for fun activities. Definitely worth the money.
Stayed 5 nights in Mar 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat you like family the minute you walk in. Everyone on staff and in the restaurants remember you if you’re staying for more than a couple of days, including which beverage you like for breakfast lunch and dinner! Impressive the the volume of people throughout the resort daily! The food was very similar everyday, but the options at the cafe/food court were great!
Stayed 5 nights in Mar 2025

10/10 Excellent

olga Leal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property and the things offered. I wished the night life in the hotel lasted a little longer and offered more. You would have to leave the hotel to do things like party because the hotel doesn’t offer that.
Stayed 3 nights in Mar 2025

10/10 Excellent

jonhatttan, hialeah fl

Stayed 3 nights in Mar 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders and staff very friendly. Some food could be improved
Stayed 4 nights in Mar 2025

4/10 Poor

Melaya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like the customer service overwhelm when it came to the workers and I feel like they were more helping towards a different race
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesmary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and hospitality were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Priscilla Jeri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was phenomenal. I had the best trip with my friends. So many things to do you don’t even need to leave the resort. The staff was so friendly and kind to all of us. They had the best food and drinks. I had so much fun here I would definitely come here again!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great for the price. Don’t expect amazing food but pools were nice and so were the beach
Stayed 4 nights in Mar 2025

10/10 Excellent

yumaidy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place
Stayed 5 nights in Mar 2025