Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
Coffee shop
Sports facility
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    3 min walk
  • Splash Water Park
    4 min walk
  • Punta Blanca Golf Course
    5 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

Room (Friends & Family | C)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family, Tropical View | C)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite (Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Swim Up, Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up, Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Room (Friends&Family, Tropical View, B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Villa Junior Suite Superior (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 3 Double Beds and 2 Twin Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CAN)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior,B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | B2C-U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up | Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite (Superior | Elite Club | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CAN)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical | B2C-CAN)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Villa With Internal View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Room Premium With Pool View

  • Sleeps 2
  • 1 King Bed

Family Room -5 Guests-

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed and 1 King Bed

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 King Bed

Double Room Superior With Internal View

  • Sleeps 5
  • 4 Double Beds

Quadruple Room Superior With Internal View

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room Superior With Internal View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior With Garden View

  • Sleeps 5
  • 4 Double Beds

Similar properties

About this property

Hotel Riu Palace Bavaro - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, a complimentary water park, and 7 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 9 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a health club, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Hotel Riu Palace Bavaro - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 775 out of 1533 reviews" "
Rating 8 - Good. 385 out of 1533 reviews" "
Rating 6 - Okay. 182 out of 1533 reviews" "
Rating 4 - Poor. 109 out of 1533 reviews" "
Rating 2 - Terrible. 82 out of 1533 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Traveled with family
Liked: Amenities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Manisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was beautiful thanks Only minor issues our room was quite far from the beach and restaurants ( since I had problem walking due to the pain in my knee) The staff was great.The receptionist sends us way too far on the 3rd floor with our luggage (by stairs) and then they realized that was not the right room for us. But we managed any how. The resort is lovely, we enjoyed it. Thanks we look forward to visit there again and again 😀
Stayed 5 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the beach and pools. Food was delicious and the staff was amazing. I would recommend it for anyone.
Stayed 8 nights in Sep 2024

10/10 Excellent

Mario c

Liked: Cleanliness, staff & service, property conditions & facilities
everything was excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot to chill
It was amazing my first time in Dr. the staff is excellent and friendly . Make sure you download the riu app so your able to easily find activities, minbar refill request and other services.
Stayed 3 nights in Sep 2024

8/10 Good

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
This probably was a win for me and my friends. It had everything that we needed and there really was not much that I did not like about it. However when you go on the beach they're going to be people selling stuff so relaxation time was cut in half but other than that it was awesome.
Stayed 5 nights in Sep 2024

8/10 Good

Ayoub M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They rush the renovations our room didn't have a phone for the first six days one elevator was broken for three days without fixing and the day we were leaving on September 11 the second elevator broke so we have to carry our luggage down the stairs though the restaurants were good the buffet is average
Stayed 7 nights in Sep 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, my special thanks to:Rafael, Encarnacion, Cepeda, Sandy. Part of animación and restaurant.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yerani

Liked: Cleanliness, staff & service, property conditions & facilities
Le doy 5 star
Stayed 6 nights in Sep 2024

2/10 Terrible

Patrick

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

george

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at the front desk all the time
Stayed 3 nights in Apr 2024

6/10 Okay

Ulises

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Unfortunately, our room had issues. Shower handle was broken and water temperature could not regulate. Very slippery floors at the buffet.
Stayed 4 nights in Apr 2024

8/10 Good

Paul Andres

Traveled with family
Disliked: Amenities, property conditions & facilities
Old furniture and water leaks in the shower and bathroom.
Stayed 7 nights in Jun 2024

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible food and limited choices. Allowed thieves to harass people on the beaches and sell them lies. Awful lack of security!
Stayed 4 nights in Mar 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

2/10 Terrible

Wade

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was not good and there were not beverage choices. Everything in the gift shop was marked up to double the price.
Stayed 5 nights in Apr 2024

6/10 Okay

Jeniffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nos tuvieron que cambiar de cuarto tres veces. La primera el cuarto tenía hongo en sábanas y paredes del balcón. La segunda el aire no funcionaba bien. La tercera la puerta tenía problemas con la cerradura de la tarjeta. Amerita una remodelación en general. La comida no fue la mejor tampoco. Aunque reconozco que esto suele suceder en los hoteles “all inclusive”.
Stayed 3 nights in Apr 2024

6/10 Okay

Shawana

My original reservations were made for this hotel, but upon arrival we were informed that the hotel was closing, and we were switched to hotel RIU Marcos, which was a much better motel, and the facilities was exactly what we pictured goodness this hotel was closing
Stayed 3 nights in Apr 2024

8/10 Good

Princess Sabah

Stayed 3 nights in Apr 2024

6/10 Okay

Sara M

Stayed 3 nights in Apr 2024

10/10 Excellent

Ismet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference. Overall I would recommend this property to my friends and family.
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars for everything except that the entire hotel was closing the day we left for 4-month grand renovation. Should be spectacular when it reopens but during our stay they were removing art, mattresses, room fixtures etc. and halls and elevators not as clean as they could be. We felt rushed to leave.
Stayed 7 nights in Apr 2024