Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Aerial view
Exterior
Lobby sitting area
Reception
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • All inclusive
  • Laundry

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪2 min walk‬
  • Arena Gorda Beach
    ‪6 min walk‬
  • Punta Blanca Golf Course
    ‪5 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (U)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club, U)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 2 Full Bed(s)

Room Superior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 2 Full Bed(s)

Double Room Premium

  • Sleeps 2

Room Premium

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Double Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

Similar properties

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Macao - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 2 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

This luxury property also offers a nightclub, a hot tub, and a fitness center. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in September 2023.

Hotel Riu Palace Macao - Adults Only - All Inclusive has designated areas for smoking.

El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa M Nunez-, Middletown

Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and also excellent. Great workers as well.
Stayed 4 nights in Sep 2024

4/10 Poor

kenneth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was old and while it was advertised as updated the only thing done was room decor. The walls, tiles, facilities were still run down and in poor condition. This resort is also a resort geared towards seniors 60 n up. There is nothing to do. The riu parties are terrible and so is the music. The dj could not read the crowd. Played techno the entire time. The food was beyond terrible. Only thing good was the steakhouse but it gave me food poisoning so not sure. The drinks are so watered down u don’t even get a buzz after 10 in I was completely fine and I’m not a big drinker. Don’t do elite club it’s not worth it u get the same stuff as a regular guest. And no one even goes to the elite bar. The check in is never crowded so u don’t need elite check in. Book your own transportation trust me. Our ride back was late the service company destination svcs didn’t even try to help us and the bus was old and didn’t go over 15mph tooook forever. Did I mention the food sucks. Positives are was not crowded, felt safe, close to beach. Book at your own risk you were warned.
Stayed 4 nights in Nov 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds keepers be killin it
Stayed 10 nights in Nov 2024

4/10 Poor

Man Ho

Traveled with group
Disliked: Staff & service
( stayed in Rui Macao for 6 days ) The front desk staff , Sport Bar bar tender ( name Junior ) , and most of the bar and restaurant staff are terrible and impolite. Even I gave tips to them, they don’t say thank you and smile , I feel so weird. The most polite restaurant are in main restaurant buffet and Krystal restaurant . And the room and food are fair. I won’t go back to Rui Macao again.
Stayed 5 nights in Nov 2024

6/10 Okay

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Tyradenay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, offered a variety of food for everyone, and the activities were wonderful especially the RIU parties
Stayed 5 nights in Nov 2024

6/10 Okay

Sergiy L, Selah,wa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
POOL AREA NEED FULLY REMODEL
Stayed 3 nights in Nov 2024

10/10 Excellent

Taige

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and staff that remembered us and our drink orders. 10/10 will be returning soon!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kristin

Stayed 5 nights in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Property was very nice from lobby entrance to the pool and beach. My room 1026 was ok it needed up keeping the paint on the door was peeling the overhead shower was leaking water from pipe over the glass shower door so couldn’t use it, but that still did not prevent the floors from getting wet because the glass shower door allowed water to leak from the bottom. Also the room would get a bad smell from the AC vent unit that I think was coming from the outside bathroom below my room if the vents were connected. Room services food selection could have been better or at least give the option to get Elite room service even if you had to pay for that option to order. Overall everything else was nice the restaurants nice and the staff were really friendly.
Stayed 9 nights in Oct 2024

10/10 Excellent

Saul Eduardo

Stayed 10 nights in Oct 2024

10/10 Excellent

Sylas Konnor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! Makes you feel like family! Lots to do
Stayed 8 nights in Nov 2024

10/10 Excellent

Kefrén

Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsay

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Benji

Liked: Staff & service, property conditions & facilities
Can’t complain excellent resort
Stayed 4 nights in Oct 2024

4/10 Poor

Shanesha

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Let’s start off by talking about the rooms. The rooms have a wet smell/ mold smell. When we would leave the room and come back our clothes felt damp. When we got there no one show us to our room (which we change 2 time but like at 4 in total due to the smell). The staff at the front desk is rude and does not have good customer service. At times it came off has racist. To be honest this is the worst hotel I have been to which makes me never want to come back to this country. The only thing they have going for them is the party’s.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mateus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 8 nights in Oct 2024

8/10 Good

Prestige

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good. The steakhouse was the best restaurant.
Stayed 3 nights in Oct 2024

8/10 Good

Robert, Lafayette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The specific restaurants are less to be desired at all. The buffet restaurant always had different selections of food that were delicious especially the seafood night n prime rib The staff was excellent especially in throwing a surprise bday party for my sister. They went all out. It is wise to tip well for this. which the greatly appreciate n need
Stayed 7 nights in Oct 2024

10/10 Excellent

Cleve

Liked: Cleanliness, amenities
Everything was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Hoi Man

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They decorated the room and prepared a cake for a birthday occasion without having to request for one.
Stayed 3 nights in Oct 2024

8/10 Good

Marion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the entire property and all their staff. The only problem was the smell of the room. It smelled funny. FEBREEZE PLUG INS WILL HELP ALOT. but will definitely stay again.
Stayed 4 nights in Oct 2024

8/10 Good

Kimberly Brooks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to the Elite Club and it was well worth it. Had our own private sun lounge area that was nice and quiet.
Stayed 5 nights in Sep 2024