Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

On the beach, scuba diving, beach volleyball, 2 beach bars
3 outdoor pools
On the beach, scuba diving, beach volleyball, 2 beach bars
Flat-screen TV, iPod dock, pay movies
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Hot Tub
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    17 min walk
  • Punta Blanca Golf Course
    7 min drive
  • ZEN
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

  • 1141 sq ft
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 1141 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Room Diamond Club

  • 409 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

Luxury Ocean View Room Diamond Club

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

  • 732 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Honeymoon Jacuzzi Suite Diamond Club

  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

  • 732 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Luxury Room

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

  • 1141 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Swim out Room Diamond Club

  • 517 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

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About this property

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 317 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive property also offers a casino, a children's pool, and a nightclub. Onsite self parking and valet parking are complimentary.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Gourmet Marché - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Zen Teppanyaki and Sushi - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Grazie Italian Trattoria - This fine-dining restaurant specializes in seafood and serves dinner only. Open select days.
Jade - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Open select days.
Hunter Steak House - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Jade
  • Zen Teppanyaki and Sushi

Things to do

  • 3 gaming tables
  • 3 outdoor pools
  • 5 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (450 square feet of space)
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests of this property have access to neighboring Royalton Punta Cana and Royalton Splash Punta Cana during their stay.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
Royalton Punta Cana Casino
Royalton Punta Cana Resort & Casino All Inclusive
Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
Royalton Punta Cana Inclusive
Royalton Punta Cana All Inclusive
Royalton Punta Cana Resort Casino All Inclusive

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1004 reviews" "
Rating 8 - Good. 234 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 101 out of 1004 reviews" "
Rating 2 - Terrible. 101 out of 1004 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love the beaches and the pool. They were spectacular. That being said, the service was not that great and at times non existent. The lobby was terrible. Their service was no good or help. The application to reserve the restaurants online was terrible and didn’t work properly and the lobby because of how their system was built could not reserve the restaurants on their end which makes no sense. At best the service was decent but not really attentive. Do only time when the staff was attentive is when they were trying to sell you a package or product every 5 minutes which was super annoying. I would not recommend this hotel. I enjoyed myself with my family and I will be back but not at this property
Stayed 4 nights in Sep 2024

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I will start by saying if you DO NOT like to eat at the different restaurants then choose this resort. The staff was great, the room was clean! The night club was open during our stay. What I did not like was the fact that we had to put our reservation in for the restaurants 48-24 hrs in advance (which they never had openings) . We ended up having to eat off the resort. Other than that the stay was great.
Stayed 4 nights in Aug 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
X
Stayed 6 nights in Aug 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Jose

Traveled with partner, Traveled with family
Liked: Amenities
Todo muy bueno
Stayed 3 nights in Aug 2024

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Odessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked Nothing
Stayed 1 night in Aug 2024

4/10 Poor

Ivanna Altagracia, MAYWOOD

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This is my fourth time here at this resort and the quality of service has declined. They gave me a room where the AC was messed up. The room was hot. And the fridge was not working and had not been restocked. When we went to complain at the front Ricardo was extremely rude and upset as if it was our fault. We explained we have a four month old daughter and the room was too hot plus her milk needed to be stored in the fridge. Eventually they changed our room. Then we made reservations one night to the Japanese hibachi restaurant for 6 but we had a group of 12 so we spoke to the staff and they said they would accommodate and change our reservation to add more people. When we showed up they said they couldn’t find my reservation. The hostess Esperanza called us liars and the supervisor Elizabeth kept antagonizing us saying she did remember when the day hostess changed our reservation but that she wasn’t supposed to do that. The hostess Esperanza started getting loud and belittling us and told us to leave and that we were lying. And this was done all in front of a group of people waiting for their turn. I was so upset that I teared up. She finally found the reservation and me and my family no longer wanted to eat and we left. Horrible treatment and I would no longer return to this resort.
Stayed 5 nights in Jul 2024

6/10 Okay

Liany

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing. Can’t wait to do this again.
Stayed 7 nights in Jul 2024

6/10 Okay

Gabriela

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property is under renovations so they took electricity and water every now and then. The property is beautiful, the restaurants were not good at all, the only one our entire group liked was the Japanese one.
Stayed 4 nights in Jul 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing interesting to visit outside the Hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel esta bonito tienen actividades para hacer, el parque de agua muy divertido.
Stayed 5 nights in Jul 2024

6/10 Okay

Rashidatou

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Osamah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play and great staff
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
Stayed 4 nights in Jun 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Tanisha, pembroke pines

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not clean at all. I even reached out to customer service and no resolution. Dont go
Stayed 3 nights in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Ruben

Traveled with family
Stayed 7 nights in Jun 2024

10/10 Excellent

Jon V Landon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have vacationed in Punta Cana and the first time at this resort. Huge difference in the service and quality of care here at the Royalton. Every employee went out of their way to say “hola”! Service was second to none and done with a smile. There was a good bit of construction going on but everything looked clean and I rarely heard any power tools. Food was much better than we expected as well! I would definitely recommend this resort to friends and family and I would also be happy to come back!
Stayed 6 nights in Jun 2024

4/10 Poor

Dionis

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel is nothing like in the pictures. To start the staff treats like you are a local just because you look like one and take care if you last. At least half of the resort was under construction. Most of the bathrooms had no doors around the resort and were not able to be used. Dining reservations Couldn't be made from my device for any restaurants. Room was dirty, smelled really bad ( cigarettes and humid). Really bad experience and I highly doubt I will ever stay in this location again.
Stayed 2 nights in Jun 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place was fine but I am not satisfied at the fact that it said on Expedia it said it had a nightclub and there was no nightclub and they said it’s been under construction for over a year
Stayed 1 night in May 2024