Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Aerial view
Aerial view
5 restaurants, breakfast, lunch, dinner served; seafood
Royalty Villa | Living room | 55-inch flat-screen TV with cable channels, TV
Outdoor wedding area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪6 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Caleton Beach Club
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 1141 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

  • 3068 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 1011 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5-star Punta Cana resort with free minibar refreshments
Catch some rays on Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This Colonial resort also offers a spa tub, a steam room, and a fitness center. Onsite self parking is complimentary.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive has designated areas for smoking.

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1007 reviews" "
Rating 8 - Good. 122 out of 1007 reviews" "
Rating 6 - Okay. 34 out of 1007 reviews" "
Rating 4 - Poor. 21 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Candice Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Dana Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, views, pools, amenities all fantastic! The language barrier is difficult at times, but the staff is kind and accomodating and willing to help with every need you have. We will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Malva

Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great. 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel Vizcarra, YORKTOWN HEIGHTS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staffs. Awesome room and facilities.
Stayed 4 nights in Oct 2024

10/10 Excellent

edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increíblemente bueno para descansar. Altamente recomendado. Todo el personal increible en la atencion, presentación y dedicación. Destaco de entre todos los buenos funcionarios a Francisco, jefe de camareros y Miguel de Loyola. Realmente sobresalen entre todos.
Stayed 5 nights in Oct 2024

10/10 Excellent

Larissa

Traveled with partner
Liked: Amenities
Amazing resort and staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

A phenomenal experience, everything about our stay was excellent!
Stayed 5 nights in Oct 2024

10/10 Excellent

Dejan, Lombard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming!
Stayed 10 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph Authur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Convenient for short stays. Incredible Staff and service! Great food! You should try the Italian restaurant! Definitely recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dillian, boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was beyond our expectations. From the moment we got there to the moment we won’t ready to leave. All the staff we interacted with was respectful, polite and accommodating just to state a few. We are horrible with names but happy boy stood out, Elvi and others at the pool area. All our servers, dance instructor and yoga instructor were all amazing. Our butler Angel’s efforts and dedication to our needs was the perfect compliment to our week of royalty staying in our castle on the beach. He was very helpful in solving problems, getting us reservations, attending to our special requests and in being there with his golf cart when we most needed a quick ride. I highly recommend Angel and Sanctuary in general. The staff overall was also very polite, attentive and above all friendly and helpful. We hope to return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were very happy in that hotel, every area was amazing, italian resturant amazing, pools lovely, ctivity at night are a little boring for us every worker amazing, special thank you to Jose, Sandino working at the pool area, spacial thanks at the restaurants area to Felix, Bladimir, Willian, Luis, Francisco and everyone, They should increase Activity at night, very recommendable
Stayed 5 nights in Sep 2024

10/10 Excellent

Fannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort!!! We would definitely come back
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary is exactly that! A getaway that is secluded, relaxing, and you have everything you need. The staff is amazing and the property is beautiful! We will be back next year, and my fiancée and I are already counting down the days! Cheers to The Sanctuary, The Staff, especially Happy Boy which makes this place so special.
Stayed 3 nights in Sep 2024

2/10 Terrible

diana, MIAMI

Liked: Cleanliness
Disliked: Staff & service
The hotel experience was outstanding until check out day. Left the room for less than 5 min to check out and came back to the room to pick up my jewelry box which was left in the bathroom and everything was gone by the time we came back to get the box, also had some shampoos left and housekeeping already had the shampoos set aside in a bag for them but the jewelry box which was with the shampoo was gone, no one was able to help us and they simply said there wasn’t anything left in the room. I will be filling a dispute
Stayed 3 nights in Sep 2024

10/10 Excellent

Angel, Yonkers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome for couples
Stayed 3 nights in Oct 2024

10/10 Excellent

Yamilet, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and super comfortable the staff is super friendly and very professional, especially the butler Carlos, the housekeeper Nancy and the waiter Quirilio, made our stay unforgettable. The food in the restaurants is exquisite and the service in general.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
My girlfriend and I went during end of September until the beginning of October(5days). The resort is absolutely beautiful as well as the hotel room we stayed in. The place is kept up so well and the staff is incredibly nice and helpful. The pools are great and the beach is beautiful. The food was also very good. We are not difficult people when it comes to food so if you’re a good snob, opinions will obviously are but we were very pleased about the food and really enjoyed it. This was a very quiet, adults only, resort and there were not many people there overall. If you’re looking for a quiet and romantic place, I highly recommend it. We just thought it was the best resort we’ve been to and we take two trips a year for the past several years. We did an excursion to Catalina island which was beautiful but the excursion company which we booked through Talixo was very unorganized and was a bit annoying that a trip that should have been about 75 mins to get to the boat took over three hours. A lot of sitting in a bus and going nowhere for a while. We waited for another bus. That coordinating could be way better. Extremely happy overall with everything about the resort though. Amazing time and experience and would definitely go back!!
Stayed 4 nights in Sep 2024

8/10 Good

Madeline Samara

Stayed 6 nights in Sep 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael

Stayed 3 nights in Sep 2024

8/10 Good

Terry

Very good staff food was excellent had a really bad paint smell one night and was awakened at 2:30 am by the smell to find out they were painting and a row of rooms beside us had the same issue i woke up with burning eyes and wife had a bad headache. Returned to our room one day to find the privacy sign on our door and both our room keys would not work then when they came down and let use in I found a balcony door unlocked but nothing was touched still a little unnerving to think someone that wasn’t supposed to be in our room was there as they told us that security cameras did see anyone
Stayed 6 nights in Sep 2024