Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool
$620
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(15 reviews)
  • 657 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 1141 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

10.0 out of 10
Exceptional
(1 review)
  • 1087 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • 3068 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 1011 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.0 out of 10
Wonderful
(4 reviews)
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.8 out of 10
Excellent
(23 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5-star Punta Cana resort walkable to Juanillo Beach
Catch some rays on Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This Colonial resort also offers a hot tub, a steam room, and a fitness center. Onsite self parking is complimentary.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive has designated areas for smoking.

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1003 reviews
Rating 8 - Good. 124 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding, it felt like family, food was great, rooms were nice and clean, no issues
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra, Lincoln

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here with my friend! All of the staff was extremely helpful. Everyone was so kind and genuinely very happy to be there. It did not feel like work to the staff, they enjoyed making our trip very amazing. Felix, Yeremi, Emmanuel, John are just some names to name! Amazing place, lots of dining options and pool options! The beach is also right near the pool area! There’s music on the speakers for the pool area during the day and an amazing swim up bar. Even though there were a lot of people at the swim up bar, I never had to wait more than 2 mins for my beverages! When you are in the pool area there are a lot of staff members that come constantly to make sure you’re good and if you need anything! I did not pay for a single thing once I got on the property! I only tipped when necessary.
Stayed 5 nights in May 2025

10/10 Excellent

denny, ypsilanti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, was all I can say. We had an incredible time at this resort and our butler. Emilio was fantastic tons of food options. We were never disappointed by any of the meals that we got very easy to get into the restaurants we made dinner reservations for the Italian restaurant And the food was good not fantastic
Stayed 3 nights in May 2025

10/10 Excellent

Adelmar Pereira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the dining options, and the great services from the staff.
Stayed 4 nights in May 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% satisfied.
Stayed 4 nights in May 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing! Omar at the pool & beach went above and beyond to make our pool & beach time, relaxing & peaceful!! The buffet was delicious with so many options. They serve you at the buffet behind plexi glass. A lot of the buffet food was freshly cooked in front of you. Dining reviews are mixed.Marlin’s view can’t be beat, but the food was average. The Italian restaurant (Cappricio’s), was delicious fine dining. 15 minutes from the airport. Everything was spectacular … no complaints. If you’re looking for lively nightlife this is not the place for you. Peace, rest & relaxation you will definitely get! I would highly recommend and return!
Stayed 3 nights in Apr 2025

4/10 Poor

Jeffrey

Stayed 5 nights in May 2025

10/10 Excellent

Paul, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Robert m

Stayed 5 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Ninja and Crhistian at the pool! They were very helpful and kind to us our whole trip. The staff was amazing and accommodating. The food was amazing for an all inclusive. We had issues with our AC and they helped us right away. The servers were very attentive, and we were shocked that they remembered our names. It was a 10/10 i and I would recommend this resort to my family and friends.
Stayed 5 nights in Apr 2025

8/10 Good

Daniel Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Terence

Stayed 4 nights in Apr 2025

10/10 Excellent

Rosemary

Stayed 4 nights in Apr 2025

8/10 Good

Rajini

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place was great and beautiful but make sure they refund the deposit they take. They did not for us and when I followed up. they gave a long run around and we have not still received. It is unfortunate as we would have gone back and recommended but now this put a very bad taste of the dishonesty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service in all rest
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first class lux. All employees were super helpful and friendly. Spa was a dream. Castle pool was peaceful and if you wanted more interactions, the main pool was lively. Highly recommend!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Laje

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
Staff was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Awesome property. Only complaint that there is only one kiosk in lobby for daily events. Daily events displayed through the TV is helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay!
Stayed 4 nights in Apr 2025

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Pasquale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing slice of paradise. The best service hands down. Everyone was so nice and so helpful and always smiling. Shoutout to Felix, we loved the attention to detail and always ready to help. The pool staff were great, especially Emmanuel, brother, thank you! Sandro, thank you doe everything. Our butler, Dawar was amazing. We will really miss this place. We are looking forward to returning.
Stayed 5 nights in Apr 2025