Serenade All Suites - Adults Only Resort

5.0 star property

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On the beach, white sand, beach bar
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free cabanas, pool umbrellas
Master Suite | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1607 out of 2573 reviews
Rating 8 - Good. 574 out of 2573 reviews
Rating 6 - Okay. 245 out of 2573 reviews
Rating 4 - Poor. 83 out of 2573 reviews
Rating 2 - Terrible. 64 out of 2573 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn E

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful and conveniently located to all activities
Stayed 4 nights in Jan 2025

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Serenades. The staff were so helpful and friendly. We loved the food, the drinks and the lounge areas near the pool and beach. We would definitely book again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very peaceful. Great staff! Beautiful property
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Neomi

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Behrouz

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful on all fronts
Stayed 5 nights in Jan 2025

6/10 Okay

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

George John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice, the pools and beach were not terribly busy so you can find a lounger. Staff were pleasant. The food selection and quality were average as were the drinks. If you like quiet this is a good place to come.
Stayed 5 nights in Jan 2025

8/10 Good

Cindy Lou

Traveled with group
Liked: Cleanliness
I will start with my cons: 1. Our greeting upon arrival was not welcoming. Our check in person was not friendly and I sensed he was getting annoyed that I could not understand what he was asking at times. This is my 6th all-inclusive experience and the ONLY ONE that we did NOT receive a WELCOME DRINK. 2. The resort lost power several times. Mostly during the night, but then we were left with no air or fan to sleep. They corrected it within an hour, but we noticed it. 3. We had the master suite that had a large jacuzzi on the balcony. On our first morning I received a call at 5:00 am that asked me to check my jacuzzi as they said it was leaking. We did not use it. My husband got out of bed and confirmed that it was not us. He could hear that our neighbors had a terrible sound coming from their balcony. Again, our sleep was interrupted. 4. I was looking forward to using the rain shower. I did have a hot shower on the first day. I never could get hot water in that shower again for the rest of the trip. We had two bathrooms and the other shower was hit or miss with hot water. 5. The master suite was big, but the decor was tired. 6. We could use the family side, but did not have access to their schedule without going over there to view it. The pros: 1. The food was very good and a good variety. 2. Pools were clean and umbrellas for everyone! 3. Piano bar had good singers/instrumentalist every night. Overall - we enjoyed our stay but this resort has some issues to work on!
Stayed 7 nights in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely stunning! The buffet was excellent; so many options and great quality food. The restaurants were also very good except for the French, very small portions and just not to our liking. The drinks were delicious and the service was excellent. Although the beach itself is beautiful, there is no separation from the family side and there are constant people trying to sell you things so it's not relaxing at all. The resort itself is not huge and everything is very walkable so it's nice not to have to wait for a trolly to get anywhere. Overall a lovely vacation and we will definitely be returning!
Stayed 7 nights in Dec 2024

10/10 Excellent

Freddy Artigas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters like Alejandro and the Restaurant manager David Yan are very nice , friendly and great. Wonderful staff at the lobby and the bars. The pool bar is 👌👌👌. Will definitely come back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sunilda Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how each worker try so hard to help everyone. I didn't like that the hotel was under staff. also that all the Restaurant will open one day and the next day don't.
Stayed 5 nights in Dec 2024

8/10 Good

Muswele

Stayed 4 nights in Jan 2025

8/10 Good

Jose

Stayed 6 nights in Jan 2025

10/10 Excellent

Sinat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good overall, lots of choices. Italian restaurant could be revamped.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and experience
Stayed 3 nights in Jan 2025

8/10 Good

Miracle

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

george

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice resort clean nice room nice beach but the food not good at all and very bad service 1/10 employees happy to served us but all the others are not happy to see us 😕
Stayed 7 nights in Jan 2025

10/10 Excellent

Alice Wing Zie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good fit for those who love quietness. The food is good; I cannot complain. They attended to our issues (not big) very efficiently.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general was a very good hotel, very quiet and with awesome service. Beach very clean and good amount of chairs, food was good and with a lot of options.
Stayed 7 nights in Dec 2024

8/10 Good

Leanne Louise

Liked: Cleanliness, staff & service
Staff were great but not much for entertainment. Little boring in the evenings. A couple restaurants closed as well while we were there. Water at the beach only as deep as waist at all times with no waves due to a large manmade reef all around. Can go over to the other resort but lots of kids on that side. Overall, nice stay
Stayed 12 nights in Dec 2024

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort served my birthday celebration exceptionally well. They are very attentive to detail. My room was so comfortable with a great layout. The buffet selection offered so much quality tasting variety. We loved having so many restaurants to choose from for evening dinners. It is less than 20 minutes from the airport which is so convenient. The layout of this hotel flows so well from front to back allowing you to explore seamlessly the front lobby, the 3 pools and its beautiful beach. I highly recommend this for your 5* adults only resort vacation. Should any friends want to travel with their kids the same time period as you they can stay next door on the family side allowing you to visit them when ever you want and still use the bar and restaurants on the family side of Serenade.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband says love handles grew, and booty jiggles more now😂 Our stay was wonderful, food was delicious, many options and available day and night including room service. Drinks were tasty, the tropical was 👌. Ocean was shallow but nice to wade in, pools a bit chilly but refreshing. Highly recommend!
Stayed 6 nights in Jan 2025