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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Restaurant
On the beach, white sand, beach bar
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪4 min walk‬
  • Downtown Punta Cana
    ‪10 min drive‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(134 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Pool View

9.4 out of 10
Exceptional
(115 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, (5981)
$396 nightly
The price is $396 total
includes taxes & fees
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 4 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1790 out of 2891 reviews
Rating 8 - Good. 663 out of 2891 reviews
Rating 6 - Okay. 273 out of 2891 reviews
Rating 4 - Poor. 96 out of 2891 reviews
Rating 2 - Terrible. 69 out of 2891 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

George Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was verly cold
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jennifer Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Alba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos lo relacionado con el hotel Serenade estuvo muy bien, las instalaciones, la comida, la playa y la atención entre otros. Las personas del hotel fueron muy amables y agradables, especialmente Michel Valentín, una niña de apellido De Jesús, nos recuerdo el nombre de las otras personas que nos atendieron, pero todos fueron muy amables.
Stayed 5 nights in Feb 2025

10/10 Excellent

Chanhui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient all restaurants and a minute walk-in to beach from room.
Stayed 3 nights in Mar 2025

6/10 Okay

Brian

Traveled with partner
Didn't like that the jacuzzies weren't heated. The jacuzzi on the balcony of the master suite that can hold 5 people has a sink faucet to fill and takes 3 hours to do so. The floors in the master suite were dirty. The showers had hair in the corners. Room service was terrible and couldn't get the room service order right, not once. No effort was made by staff to decorate or celebrate for 10 year wedding anniversary. Rooms have little to no room decor. Floor lamp had European plug that wouldn't plug into any outlet in the room. Room fridge was warm and couldn't keep drinks chilled. Furniture was built poorly causing doors not to close properly or not at all. Room had paint over all surfaces, including glass, counter tops, and floor. Balcony glass was dirty and almost falling out of mounting frame. Resort restaurants had limited dining options and upcharges for lobster and tomahawk steak. Resort provides no shuttle services. Resort staff lacks smiling faces. Waterfall at resort wasn't working. Power went out in portion of resort causing coffee bar issues. Guests were allowing their dog to roam around and bark at people.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sherry M

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Lindsey Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the staff remembered us from a previous visit and happily welcomed us back. It made my wife and I feel very special.
Stayed 9 nights in Mar 2025

8/10 Good

Marines

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
👍
Stayed 7 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Franceska Abigail

Liked: Cleanliness
Disliked: Staff & service
Staff are not very polite. They have an app where you ask for more amenities. It will say delivered even though it’s not. Staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Julien

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Luxury hotel on a lovely beach. Overall great holiday that met 5* expectations, food and drinks were good. Whilst staff were polite, most were not friendly and gave you the impression you were putting them out. Swim up room was lovely but pool area not very private and close to neighbours.
Stayed 8 nights in Mar 2025

6/10 Okay

Brandt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall wasn't a bad stay. The problems we ran into were not getting the room we asked for, we asked for a single king bed and got two queens. The other group we were with got theirs changed and one of them even got a free upgrade... they couldn't even give us the correct room. Food options were limited especially for lunch. Dinner buffet was ok just got old after a while. I recommend booking a dinner at one of the restaurants any night you can.
Stayed 8 nights in Mar 2025

4/10 Poor

Veronika

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk stuff was not friendly. Two days we requested to fix the hot tub on our deck and after they fixed it was work only for one day. The steamer they provided didn’t work, the scales didn’t work. The food in the buffet was good but two restaurant out of three we went the food was not good at all. After we attended steak house last night we go directly to the buffet because in the steak house can’t eat those meat. In our room was a lot of mosquitoes. The beach was very clean but it is impossible to swim because it is very shallow, literally knee-deep. The stuff outside and in the hotel was friendly. So, overall this is not even four stars hotel. My personal opinion 3,5k for four night with flights are too expensive for this hotel
Stayed 4 nights in Mar 2025

8/10 Good

Julie Jae

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved it! The only reason I’m giving 4 stars is because I thought the night life could be better. It was quite confusing to find activities on the adult side - last night no employees even know what the 70/80 show was or where to find it. Having to go back and forth between the two apps made it difficult too.
Stayed 5 nights in Mar 2025

10/10 Excellent

Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely resort to spend your winter vacation at. It is has a quiet, chill vibe with just enough activities that you can participate in or not. The resort is beautifully landscaped, has a beautiful beach and 3 pool areas with ample chairs and shade. The rooms are big and modern with attentive cleaning staff. The food and drinks are good; you will not be hungry or thirsty! The staff is wonderful as well—we enjoyed interacting with many of them. This resort, and the DR in general, have made it an easy choice when deciding where to spend our vacation dollars.
Stayed 8 nights in Mar 2025

4/10 Poor

Kelley Alexe

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The service was not good throughout our stay. The night we went to the steakhouse was horrible- it seemed like the staff didn’t know how the restaurant ran, and we were barely given any meats that they’re supposed to walk around with. Tappenyaki at Koi WAS good and great service. Our room had multiple leaks in the ceiling - we had them fix it and they were prompt but the next morning there was a new area leaking and the ceiling coming down. Stunk of mold and mildew in our room and the wooden doors were falling apart at the bottom from the moisture in the room. Maids were great! The beach party was fun- but aside from that there wasn’t much PM entertainment. Overall would not go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this resort. I really like it that it’s not too big or crowded. Extremely clean property from the rooms, pool and the beach. The staff works very hard and it shows. It does not offer much night life but that’s a plus for me. If you are looking to relax and enjoy the great views of the water from the beach or just lounge by one of the 3 pools it’s definitely a 5 star resort.
Stayed 6 nights in Mar 2025

8/10 Good

Robert W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Mar 2025

8/10 Good

Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property with access to the beach. My only complaint was the food was okay, the hibachi was the best and hottest food we had the entire stay everything else was luke warm. We were not able to get reservations to the steak house during our stayed they were fully when we checked in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the kindness and overall friendliness of the staff at All Suites. In particular, people like Alejandro “Super Duper,” made the experience fun and special as we had never experienced an all-inclusive, VIP resort before. While he stood out, we had only good experiences with the rest of the staff as well!
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, clean and well stocked rooms. Various pools with different vibes, always friendly staff, could maybe have been a little more attentive. Overall excellent experience.
Stayed 7 nights in Mar 2025