Serenade All Suites - Adults Only Resort

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
4 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
Master Suite | Minibar, in-room safe, desk, laptop workspace
3 outdoor pools, free cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Pet friendly
  • Room service
  • Parking included

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    ‪1 min walk‬
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Dolphin Explorer
    ‪12 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

Master Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(109 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool Access, Garden View

9.4 out of 10
Exceptional
(28 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(92 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1403 out of 2205 reviews" "
Rating 8 - Good. 477 out of 2205 reviews" "
Rating 6 - Okay. 202 out of 2205 reviews" "
Rating 4 - Poor. 67 out of 2205 reviews" "
Rating 2 - Terrible. 56 out of 2205 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

mahindokht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent vacation
Stayed 7 nights in Oct 2024

10/10 Excellent

Nyaire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greaf
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay so much that I will be back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Yolanda

Stayed 6 nights in Sep 2024

8/10 Good

Yekaterina

Liked: Cleanliness, amenities, property conditions & facilities
Resort is nice but not even close to be a 5 star hotel. Resors is brand new and clean but service are lame and lousy. Stuff is not properly trained, food are mediocre.
Stayed 13 nights in Sep 2024

10/10 Excellent

Samraggi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful. Very friendly staff and clean and safe environment.
Stayed 8 nights in Oct 2024

10/10 Excellent

Hector, Aguadilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

oskar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Pamela the server from Lapalapa restaurant she was the best, and joseph from la piscina bar
Stayed 5 nights in Oct 2024

10/10 Excellent

Nakita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here for a birthday trip with a group of friends and it was the best resort by far. Food was delicious, margaritas were perfect & the staff were friendly & funny. I gave it a 4.5 star because house cleaning came 3 times out my 6 day stay. Dishes piled up & my towels weren’t renewed.
Stayed 4 nights in Oct 2024

6/10 Okay

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adult side Buffet is closed for dinner 3 days per week. This means you have to go to the family side buffet. We pay extra to stay on adults only resorts so we don’t need to deal with kids running around and screaming . These closures also overwhelm the family side buffet. Not a good policy .
Stayed 8 nights in Oct 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

chikisha

Liked: Property conditions & facilities
Dy
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard Steven Johnston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

David E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Katherine Andrea Garrido del

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really kind and friendly we all loved this place, it's amazing!
Stayed 3 nights in Oct 2024

8/10 Good

raquon

Traveled with partner
Liked: Staff & service, amenities
good
Stayed 5 nights in Oct 2024

10/10 Excellent

Ingrid

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful
Stayed 4 nights in Jul 2024

10/10 Excellent

George Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serenade Adult & Suites Resort is very clean easy to get around the lobby, restaurant, pool and beach. The rooms are large, clean and very nice. My room was the swim out view to the bar pool, super nice. All the employees we met are super professional and very nice. Alma Castillo, Mia at Guest Service. Anthony Lopez, Miguel bartender. Jordany Cayetano beach security. All treat it us like royalty. Our room was the third building, room 3109 the housekeeper kept our room very clean and gave us extra towels. The downside with the resort the only good AC is in the rooms, no AC in the building hall when you get out of your room is very hot and humid in the hall of all the buildings. There is no AC in the lobby only very high ceiling fans that you can hardly feel the air. The area in the lobby that you seat to enjoy the shows is very hot, not confortable to stay for a long time. The lobby has two bars and a coffee station with gourmet coffee and dessert and sandwiches. The pools are super nice, the bartender service around the pool is very slow. The resort is very nice and very clean. Loved the Gourmet Restaurant and the Buffet Restaurant is very good. The entertainment group is super nice with all the guest, the shows that went on every night need a little improvement. The entertainment was the best Coco Loco and Pizza Colada. The resort needs a board in the lobby with the daily schedule of activities, also a schedule daily inside the room. Overall this resort was good. Frindly
Stayed 7 nights in Oct 2024

8/10 Good

Angel

Stayed 3 nights in Sep 2024

4/10 Poor

Ivan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel and the surrounding area are beautiful, but the unwritten rules and regulations were overwhelming. The bar closes at 6 PM, and the pool closes at 8 PM, but they turn off as many lights as possible to ensure you leave well before then. One night, they even refused to serve me my first drink on the property at 5:48 PM because the owner was near the bar. For an “all-inclusive” resort, this hotel fell far short of expectations. While the room, amenities, and location were lovely, no one could have prepared us for the extensive restrictions during a bachelor party. And don’t even get me started on the quiet hours. Do your research and choose another property if you’re looking to have a good time. Please avoid this hotel at all costs for your bachelor or bachelorette party in Punta Cana. You will be inundated with limitations that truly make the experience forgettable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Serenade All Suites was magical. We reserved a garden view room but upon checking in, the man assisting us at the front desk overheard us talking about how we were there to celebrate our anniversary and gave us a complementary upgrade on our room. From there, things just got better. Hotel staff is very attentive and nice. Restaurants have great food and service all around. Would definitely come back again to stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hye Won

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the service, atmosphere, room, staff and everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Yosmar Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and overall amenities. It's peaceful and the food is great! Although it is a new property, you get the feeling that they rushed the final details to meet a deadline, so you will encounter minor details that shouldn't be present in a property this new and regarded as a 5 star luxury resort.
Stayed 4 nights in Oct 2024