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Serenade All Suites - Adults Only Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
Master Suite | Minibar, in-room safe, desk, laptop workspace
Exterior
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free cabanas, pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    1 min walk
  • Cabeza de Toro Beach
    3 min walk
  • Dolphin Explorer
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    18 min drive

Room options

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, laptop workspace

Master Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

Serenade All Suites - Adults Only Resort

5-star Punta Cana property walkable to Cabeza de Toro Beach
Along with 5 restaurants, this property has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a fitness center, and a beach bar. Change of towels is available on request.
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort features 3 outdoor swimming pools and a fitness center. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Serenade All Suites - Adults Only Resort has designated areas for smoking.

Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1328 out of 2071 reviews" "
Rating 8 - Good. 444 out of 2071 reviews" "
Rating 6 - Okay. 188 out of 2071 reviews" "
Rating 4 - Poor. 60 out of 2071 reviews" "
Rating 2 - Terrible. 51 out of 2071 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rita, bronx

Traveled with family
Disliked: Amenities, property conditions & facilities
This is not a 5 star hotel. The room condition was not in a good state. Door handle fell of front door, water damage on wall and ceiling. Smelled like mold. The only redeeming quality about this hotel is the staff in the restaurant and coffee shop. They were kind and accommodating. Definitely will never stay there again
Stayed 6 nights in Sep 2024

10/10 Excellent

Nikola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful and clean. We really enjoyed our stay here.
Stayed 4 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

8/10 Good

Lamberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está perfecto. Solo necesita más animación. Es cierto q somos puros adultos. Pero también necesitamos ánimo. Y es muy aburrido. Y de la comida. Muy poca opción. Y no a todas horas encuentras restaurante abierto. Deberían de manejar mejor los horarios
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went here for My birthday and we had a fantastic time. It was mostly quiet and relaxing. The food choices were fantastic though a little bland, and the salt shakers were extremely hard to get salt out of to be able to flavor your food. We did end up doing The blue Lagoon excursion that you can book through the hotel. Have to say it really wasn’t worth the cost. The catamaran ride was just OK and you go to a place where you go swimming in the blue Lagoon. However, you can swim at the resort right there for free. It’s more of a relaxing excursion which you get the same relaxation at the resort. I will, however say the lunch on the excursion was absolutely delicious and it was nice to have free drinks through the whole day.
Stayed 5 nights in Sep 2024

6/10 Okay

Rochelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I'll start with the good. We booked one of the swim up suites and it was worth the extra privacy. The room itself was spacious, and our mini fridge and snacks were always restocked. Bed and pillows were comfy. Towels were extra long and the robes and slippers were a nice touch. They made a note that I was celebrating my birthday and I received a banner on my door as well as a small cake the day of. The not so good: roaches appeared in the room every single night. I also witnessed roaches throughout the resort including at the dinner buffet as well as the pool restrooms- clearly a sign of a serious infestation on this property. For me this is unacceptable at a "five star" resort. While the specialty restaurants had beautiful decor, the food was somewhat lacking in flavor. Breakfast was good but the same selection every single day. I'm not sure if this is policy, but there is absolutely no staff going around the pool or beach area offering drinks to guests. You have to get them yourself. Entertainment in the evening was limited to the weekend. Be aware that any taxi service to and from the resort is $30 EACH WAY so going out anywhere off the resort will cost you. You can use Uber but you'll need an escort to the street level. Overall it was good but left much to be desired for it being a "luxury 5 star" resort.
Stayed 6 nights in Sep 2024

8/10 Good

David Andrew

Stayed 5 nights in Aug 2024

8/10 Good

Susette Nichole

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a great stay. The staff was 50/50. Some were happy and others were bothered. Cleanliness was questionable in the room. The resort has several activities going on after dinner so that was good entertainment. The variety of food they had was also great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach, food was amazing, very clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated our 25th Wedding Anniversary here and we cannot say enough great things! What an amazing time! Only got to enjoy 5 nights this time, but we have already started to make plans to return next year for at least 7 nights! Highly recommend Serenade All Suites to anyone looking for a great All Inclusive Resort option.
Stayed 5 nights in Sep 2024

10/10 Excellent

Virna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the employees are very attentive and friendly. Rooms are bigs, spacious and the swim up are the best part of the room. Relaxing, relaxing!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe, All the staff were nice and the food was excellent… 5 Stars
Stayed 5 nights in Sep 2024

10/10 Excellent

Rajavelu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good drinks. Did not get DR cuisine. Sushi was bad don’t even try to book sushi restaurant Food options were less
Stayed 3 nights in Sep 2024

4/10 Poor

Ediol

Traveled with partner
Disliked: Cleanliness
Room wasn’t ready on time Then when we went in the room we saw the room wasnt clean We called the room service they came ,brought the maid and she was trying to justify And then arguing saying that everything was cleaned The matress sheet had a stain and still they were saying that the room was clean Than we asked for the maid They just stocked the fridge with water and soda and didn’t clean up nothing In the beach that was prohibited smoking a plenty of people was smoking Not following the rules While we go there to take a rest and stay quite
Stayed 5 nights in Sep 2024

8/10 Good

Denise

Traveled with partner
Truly enjoyed my stay at this resort. Was skeptical about the resort and the beach however the beach was amazing. The views were beautiful and the water was clean (at end of august). To start, the room floor was dirty. Didn’t seem like the house keeping cleaned it the whole time we were there. The bathroom was really freshly built and you can tell. The toilet and shower light didn’t turn off the whole time we were there and we tried using all the switches and they wouldn’t turn off. Besides this the room was alright. House keeping came everyday however when they left they left the room at 16° which was soo cold. They also didn’t clean the sink at all. The service overall was not the best. Workers greeted us but throughout dinners they didn’t check up on us much and it seemed like they didn’t speak or understand much english which is understandable. However we said thank you lots of times and they would walk away or just nod. The steakhouse menus were confusing as we booked two different menus. Other restaurants were delicious though! Upon arrival everyone around us got free drinks and got a tour of the resort however we didn’t get either which was disappointing as we had to figure out where stuff was on our own. At night there was nothing to do, the family side has all the fun stuff. Overall, i’d recommend to ppl looking for something lowkey and chill. Definitely not for young people i’d say.
Stayed 7 nights in Aug 2024

8/10 Good

Osmin Abraham David Escobar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to have a chill quiet vacation. Pool beach food that’s it. The staff are very friendly. Rooms are beautiful and well decorated and well maintained. They kept the mini fridge stocked. The main employe I would like to shout is Johnathan, he helped us a lot throughout our stay and made sure we were taken care of.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shivi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Big clean property with amazing staff. Isabella and few other staff at dining and bar were really helpful.
Stayed 3 nights in Sep 2024

8/10 Good

osama

Traveled with partner
Liked: Property conditions & facilities
I like the resort, which was very nice, peaceful and nice hospitality.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa, Worcester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here for my 25th birthday and it was great. I would give this place 10/10. The staff was great, the food was AMAZING!!! I have shared my experience with a lot of people and have told them this is the place they need to stay at! If I visit Punta Cana again, this will be the resort I’ll be staying at.
Stayed 5 nights in Aug 2024

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I went for 4 days and 3 nights. We had an amazing time. Grounds were clean. Staff were kind and generous. Good was 6/10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dianelys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff !! Amazing resort !!
Stayed 4 nights in Sep 2024

8/10 Good

RICARDO

Traveled with partner
Liked: Cleanliness, amenities
We stayed on swim up room and was the best! We visited on low season and it was incredible, very quiet and pools almost just for us. However, this is not a 5 stars place. The food is just ok, and the Braseria restaurant is not a good restaurant at all (poor service and beef is not good). The beach is nice and we enjoyed the resort areas. We had a wonderful time that unfortunately finish when you arrive to the airport… is like you come back to 1990, ugly, noisy, terrible service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emmanuelle

Liked: Staff & service, amenities, property conditions & facilities
The best hotel ever
Stayed 3 nights in Sep 2024