Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Terrace/patio
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Cabeza de Toro Beach
    ‪20 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • Ocean view
  • 840 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 980 sq ft
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

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About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2784 out of 5854 reviews
Rating 8 - Good. 1409 out of 5854 reviews
Rating 6 - Okay. 874 out of 5854 reviews
Rating 4 - Poor. 399 out of 5854 reviews
Rating 2 - Terrible. 388 out of 5854 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leila Naqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Kameron Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Mikhael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for family with kids The beach wasn’t that great lot of seaweed on the shore
Stayed 6 nights in Jan 2025

10/10 Excellent

Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Rhoda Tasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that they are very family oriented and the Entertainment people were involving the children as well as the adults. There were also a bunch of things to do within the facility itself. For example, Zumba class, nightly shows, nightly dancing, beach party, etc. Only a few things we didn't like. I didnt like that you could only book reservations for 2 nights at a time. Also, the vendors were getting kind of annoying (especially the massage). The towels for the pool needed to be swaped with the towel cards and they closed at 6pm, but the pool closed at 7pm. We would have to wait for the next day to exchange the towels. The towels were also old and thin. Also, when eating at the buffet, they would double seat people. We would all go up to get food and by the time we would go back to the table, either the hostess sat someone else or people would just walk in and seat themselves. There is also no sign at the entrance stating that they need to wait to be seated. Along with the buffet, it would be nice to have more Dominican dishes instead of just a few and more American food. Lastly, during the dancing at night and the beach party, I think it would be nice to have more spanish music than american music since we are in a different country. Overall though, it was my first experience here at this hotel and it was amazing! Definitely going back soon with my family!
Stayed 5 nights in Jan 2025

8/10 Good

Geulah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Judith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was scared after some negative reviews but I absolutely will come back to Seranade Punta Cana ! The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious foods (buffet and restaurants) and loved the convenient location close to major attractions. We loved our stay.
Stayed 4 nights in Jan 2025

8/10 Good

Viktoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was pretty good, but the service in the restaurants could be faster, sometimes we were waiting for water for 30 minutes, and they clean the table very slowly, the servers are never friendly. The entertainment was fair. The food varieties very limited. The beach is good for the kids, there's big shallow area that people can ever snorkel. Rooms are good, comfortable beds. So everything was pretty good except for the service in the buffet.
Stayed 6 nights in Jan 2025

10/10 Excellent

Natasha

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Grabiel, Maximo, Alphonse, Ashley Lopez all were great. I enjoyed my room. Now the meeting about joining the resort can be left off. Because we are here for a vacation and not be sold on anything. Jose was great when it was time to book an event. The food at the restaurant you have to book was not really good The CUT the veggies were cold, and it wasn't a meal meal. The reservation was gone fast. The buffet restaurant was good but there was a bug crawling in my food. Some of the prices for services was a little too high. AND then you have someone on the beach taking photos with your phone and then want to charge you for the photo. Like HOW! I would probably come back, Long as I do not have to do a presentation on why I should buy into the property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service
Really lovely resort ! The staff were so kind and helpful . Enjoyed myself . I wasn’t pleased with the expand team but Alfonso was the best !
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexey A, Charleston

Liked: Staff & service, amenities, property conditions & facilities
Quiet and wonderful place. Beautiful nature and beach. I would like to separately mention the excellent food. Service and staff are at a good level.
Stayed 4 nights in Jan 2025

8/10 Good

Jewel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

PASRAM

Traveled with partner
The property was beautiful, however too many sales people that wouldn’t leave you to enjoy your vacation, they are like sharks.
Stayed 5 nights in Jan 2025

6/10 Okay

Oluseyi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my vacation, but I wouldn’t stay here again. Great food, but restaurants and included amenities are too limited for me.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nancy Bernice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There needs to be a QC Code in the rooms and through out the property if you are not going to post numbers in the rooms, paper and pen to leave notes. Ice to the i e machines, over all excellent!!!
Stayed 6 nights in Jan 2025

8/10 Good

Leighton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with friendly staff. Spent 4 night there with family. Overall can’t complain.
Stayed 4 nights in Jan 2025

6/10 Okay

Valerii

Traveled with group
Disliked: Staff & service
A lot of upgrade needed, and it is going under constraction, so prepare to walk around
Stayed 8 nights in Jan 2025

6/10 Okay

Mikhail

Traveled with group, Traveled with family
Disliked: Staff & service
At the check in they don't have enough key, but even key they gave us didn't open the room, have to go back to reset it, so next day we have to go and pic up the second key
Stayed 8 nights in Jan 2025

10/10 Excellent

Susanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great choice for a family. Water slides and activities were great for all ages of kids. Kids club was nice, not a lot of engagement from staff but they were kind and the indoor ball pit and outdoor equipment my kids loved. Only complaint was if you wanted a warm shower you had to time it to get hot water and if you did you needed to make your shower quick or water was cold within 2 minutes. Staff at resort were all kind and welcoming.
Stayed 7 nights in Jan 2025

6/10 Okay

Henry Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fodd was horrible.
Stayed 4 nights in Jan 2025

4/10 Poor

Allorie, Suitland

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
When we arrived we were rushed by hotel staff attempting to make us sit through a presentation with empty promises. There was a power outage for about 2-3 hours, which also meant no running water as well. They had different choices of top shelf liquor for their preferred guest. Regular guest were served no name liquor The pools were nice. Not much night time entertainment Overall , we will not be back
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrea Ruth Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024