Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, blackout drapes
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Dolphin Explorer
    ‪18 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(16 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.8 out of 10
Excellent
(195 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(19 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(25 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(34 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(308 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.4 out of 10
Very good
(39 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(19 reviews)
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.2 out of 10
Wonderful
(56 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(120 reviews)
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.4 out of 10
Very good
(14 reviews)
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(43 reviews)
  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(45 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.6 out of 10
Good
(11 reviews)
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2575 out of 5369 reviews" "
Rating 8 - Good. 1292 out of 5369 reviews" "
Rating 6 - Okay. 784 out of 5369 reviews" "
Rating 4 - Poor. 368 out of 5369 reviews" "
Rating 2 - Terrible. 350 out of 5369 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly, cordial and helpful. We enjoyed our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fabulous
Stayed 4 nights in Aug 2024

2/10 Terrible

Ninaly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The eggs were nasty, food was not good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We’ll be coming back
Stayed 7 nights in Oct 2024

8/10 Good

Bashar T

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to go with family
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service
It was good
Stayed 7 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our Stay in Serenade was great. The spa was amazing and the sport bar food was delicious! I would recommend this resort if traveling as a couple of as a family group, I am considering booking again with my daughters! Excellent 10/10
Stayed 4 nights in Oct 2024

10/10 Excellent

Chhai

Liked: Cleanliness
We couldn’t lock our room from the inside. Their staffs keep coming in in the morning or for room service without letting us know.
Stayed 4 nights in Oct 2024

6/10 Okay

AYA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 6 nights in Oct 2024

6/10 Okay

Logan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort. Nice rooms that are very spacious. The pool and beach are well kept. Front desk and bartenders were nice and welcoming. However there were a few things that make me question if I’d rebook in the future. First the buffet was lackluster in terms of taste and temperature. I got there right at opening several times and food would already be cold. Im not expecting 5 star food, taste wise, at a buffet but there were quite a few things put out that were just nasty (pancakes everyday had the texture of bread that had been left uncovered for hours). And the sit down restaurants were booked from the day of my arrival to the end of my trip so I didn’t even have the option. Lastly the “entertainment” workers who try to get you to dance are overbearing. I had come behind me and put her arm around my shoulder as if she knew me. Big invasion of space and should NEVER be done. My mother who was sitting right beside me even briefly thought it was someone I knew before seeing my confused reaction that’s how close she was. Then after I told her I didn’t want to dance she continued to pester me. Honestly most of the service provider people were a bit much. It’s annoying when you wake up and they’re all around the entry of the buffet ready to ask you to buy a massage or something.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fetajsha Zeddy Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time best experience for my first time away from canada
Stayed 5 nights in Oct 2024

8/10 Good

Amour

Liked: Cleanliness, property conditions & facilities
Housekeeping did not have washcloths in the room, they did not come and clean the reins every day. It was an inconvenience to keep asking for housekeeping to come and do their jobs.
Stayed 3 nights in Oct 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food sucked at buffet-had trouble with app for reservations and that lady by main building in morning was very rude.
Stayed 5 nights in Oct 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to bring family. Not pushy on booking excursions.
Stayed 7 nights in Oct 2024

6/10 Okay

Isadora

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros: the hotel has a lot of restaurant and food options. Cons: at check-in, the staff who was helping us at first, and had our passports realized that we were supposed to be “VIP checking-in” (?) and told us to go to a different desk, without returning our passports. We refused. Later, once payment had been processed, they introduced us to a third person, who started showing us the facilities and told us to leave our luggage unattended to go see the places they wanted to show us. We refused again. The next day, they had set up a meeting with the same person, so we could learn about the benefits the company could provide us. We had 3 days in town and they wanted us to spend at least 1h learning about things we didn’t care about. We left before they started the presentation. Even though the resort is some sort of a beach club, with pools everywhere and the beach, my husband was kicked out of the buffet and the coffee station for not wearing a t-shirt, since it’s such absurd having your shoulders for other people to see.
Stayed 3 nights in Oct 2024

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dirty

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Went for a girl's trip and we stayed on the family side. Everyone was so kind and helpful and our room was amazing!! The beach is in walking distance and there are plenty of lounge chairs. Shout out to Stephanie, Marino, Eric, Rayl, Eddison, and Domingo!! They kept the party going and the drinks flowing!!! Definitely recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kristina

Traveled with partner
Liked: Amenities
Very nice resort. Definitely worth the visit.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nelson samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2024

2/10 Terrible

Hector

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Will never come back to this hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Fernanda Perez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 2 nights in Oct 2024

6/10 Okay

Hector Lora

Traveled with family and small children
Disliked: Staff & service
The food and the service in the restaurant was terrible to slow all of them, the costumer service when you call was terrible we have to wait too long or they never came, good hotel but really bad services
Stayed 4 nights in Oct 2024

6/10 Okay

Atiya

Stayed 4 nights in Oct 2024