Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

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Restaurant
Lobby
Premium Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Breakfast included
$293
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Place, Bavaro Beach
    ‪21 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(149 reviews)
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(385 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(70 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(43 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(56 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 1

Double Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 2

Triple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 4

Triple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 527 sq ft
  • Sleeps 4

Room Luxury

  • 527 sq ft
  • Sleeps 1

Double Room Luxury With private pool

  • 527 sq ft
  • Sleeps 2

Triple Room Luxury with Pool View

  • 527 sq ft
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 527 sq ft
  • Sleeps 4

Triple Room Luxury

  • 527 sq ft
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 527 sq ft
  • Sleeps 4

Triple Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 3

Double Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 1054 sq ft
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 1054 sq ft
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 1054 sq ft
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.0 out of 10
Very good
(22 reviews)
  • 840 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 1054 sq ft
  • Sleeps 6

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 15 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Water park
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 2973 out of 6461 reviews
Rating 8 - Good. 1510 out of 6461 reviews
Rating 6 - Okay. 1041 out of 6461 reviews
Rating 4 - Poor. 480 out of 6461 reviews
Rating 2 - Terrible. 457 out of 6461 reviews

Reviews

4/10 Poor

Sharon

Stayed 6 nights in Jul 2025

8/10 Good

LISA ANDREA

Stayed 5 nights in Jun 2025

4/10 Poor

Justin William Kurdziel

Traveled with family
Currently on day 10 of a 14 day vacation. -Food for an all inclusive is above average. If you are going to the buffet I suggest the made to order pasta, omelets, crepes, carving station and pizza. etc. The majority of the all you can eat is hit or miss. Mostly miss bc when cooked in bulk, the low quality is noticable. Also the flies have a higher chance of contamination. Ground beef has a very unusual texture and color. -Al La Carte: Unpleasant experience with the Japanese restaurant. My son wanted to order a second entree and was flatly told no, even though the restaurant was mostly empty (6pm). Italian restaurant was better. Server was extremely accommodating when asking for more portions. Cut steakhouse was good as well -Beach. Sargassum is bad this year. The smell as others have eluded to in their review smells like sewage. Aside from that, the beach itself is nice. -Room. Given Building 4 which is directly across from the sports bar and closer to the beach. AC settings were remotely locked for the first two nights. Very humid and uncomfortable. Day 3 and it was mysteriously unlocked and functioning properly. Cleaning staff and mini fridge staff are friendly and hard working. The room location itself has been a nightmare. Every night without fail we are kept awake by drunkards yelling, screaming, singing without a care in the world. This is literally the main reason our vacation is a bust. -Check in: Computers were"slow". Front desk staff are mise
Stayed 7 nights in Jul 2025

4/10 Poor

Isabel

Stayed 7 nights in Jun 2025

6/10 Okay

Yenny

Not too impressed with it, I was expecting better. Some of the employees were nice, where others were very rude specially at one of the bar by the pool.
Stayed 5 nights in Jun 2025

6/10 Okay

Melissa Sujini

Stayed 4 nights in Jul 2025

6/10 Okay

Kyra

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Rahinya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the amenities. Loved the spacious rooms. Took advantage of the gym and entertainment. Food could have been better. Pools were tidy and clean. Algae Blooms are problematic this season. Came for the beaches and they were overrun with Sargassum.
Stayed 4 nights in Jun 2025

4/10 Poor

Nelsida L Torres

Stayed 5 nights in Jul 2025

2/10 Terrible

Bojana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beach was so dirty, sea weed was waist high. The vacation was a complete waste of money.
Stayed 7 nights in Jul 2025

6/10 Okay

Lissette

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff, modern, clean and lots to do at the resort. Great food and drinks as well. They use an app for information and restaurant reservations which is really useful. Beach is very nice too, just avoid going around June due to seaweed season.
Stayed 6 nights in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was horrible. Reservations were full for the whole stay. Roped into a sales pitch that was only supposed to be an hour and took 4 hours. Nothing to do that wasn’t additional expensive fees.
Stayed 4 nights in Jul 2025

4/10 Poor

Jorge

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service
Disappointing Experience at Serenade Punta Cana – Not What We Expected This was our third family trip to Punta Cana, and unfortunately, it was the most disappointing one from the very beginning. As soon as we stepped off the bus at Serenade Punta Cana, we were hit with a strong, unpleasant smell of rotten fish. At check-in, our group of 15 received no orientation—no map, no explanation of the hotel layout, services, or schedules. After a 12-hour journey, we were exhausted and left to figure things out on our own. There was only one bellboy working around 7 PM, overwhelmed with another large group, so we carried our own luggage. Upon entering our room, it was clear it hadn’t been cleaned properly. Footprints from previous guests were visible on the floor, and there were only two towels for our family of four. I tried calling the reception to request cleaning and more towels before we went to dinner but they never picked up the phone so I had to go there in person. When we returned to our room by 10 PM, the footprints were still there, and we had only received one additional towel. The towels themselves were rough and of an undetermined color—far from what you'd expect at a supposedly 5 star resort. Booking dinner at the à la carte restaurants was a nightmare. Reservations could only be made two days in advance via the app, and there was rarely availability, even for a table of four. When my husband asked for help at the customer service desk, he was told to use the app, bu
Stayed 7 nights in Jun 2025

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Our room was great, private pool and excellent A/C. Hotel doesn’t have great food, we never get info about other restaurant options beside the general buffet.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lilian Luna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible service, poor cleanliness, no entertainment, poor quality food.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shaeyna, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff only had one hiccup but overall good people
Stayed 8 nights in Jun 2025

10/10 Excellent

Maryory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good option...
Stayed 2 nights in May 2025

8/10 Good

jahlai

Stayed 5 nights in Jul 2025

6/10 Okay

Elmar, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Service is not good, beach is full of weed, food is good but no variety. too many flys everywhere especially in the food areas.
Stayed 11 nights in Jun 2025

8/10 Good

Daquan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property needs some cosmetic upgrades.
Stayed 5 nights in Jun 2025

4/10 Poor

Juan

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
bad smell in all the common areas no air conditioning, in the restaurants , the towels was not clean in the rooms
Stayed 4 nights in Jul 2025

4/10 Poor

Muneet

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I spent a week at Serenade Punta Cana and it was the worst of the 20+ all inclusive resorts I have visited. Check in dragged for nearly 3 hours. A staffer had confirmed in writing that our 4 swim out rooms would be side by side, yet we were scattered across buildings. After hours of debate we were finally placed in the same one and they reluctantly honoured our written Preferred price. One room had a broken door lock and a dead safe. Maintenance failed, we moved again, and a manager blamed us until I showed time stamped photos. Still hungry, we tried the buffet and were refused entry because two of us wore tank tops. Room service from Preferred then took two hours and shuts down at nine. Entertainment was almost absent. The spa had wires hanging from walls and staff hurried us out. At the sushi spot we waited thirty minutes for a table, ten for menus and seventy five for food, then learned dessert was gone. The reservation system is chaos and servers openly complain about working conditions. Restaurants have air conditioning but management keeps it off, so meals happen in thirty five to forty degree heat. Water excursions start with a one hour bus ride. Even managers admit the preferred program is new and not structured yet. It costs 500USD per person and adds almost nothing. Chaos at arrival, faulty rooms, dress code policing, sweltering dining rooms, and constant penny pinching show guest comfort is not a priority. Spend your money elsewhere.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexeis J

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 7 nights in Jun 2025