Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Premium Suite | View from room
Lobby
Private beach, white sand, sun loungers, beach umbrellas
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(20 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.8 out of 10
Excellent
(213 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(21 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(28 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(8 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(38 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(347 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.2 out of 10
Very good
(47 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(22 reviews)
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.2 out of 10
Wonderful
(65 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(137 reviews)
  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 1055 sq ft
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 1055 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(48 reviews)
  • 1055 sq ft
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(52 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 1055 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 980 sq ft
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 980 sq ft
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury with Garden View

  • Sleeps 2
  • 2 Double Beds

Room Luxury

  • Sleeps 1
  • 1 Double Bed

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite Luxury

  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

Quadruple Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury

  • Sleeps 3
  • 2 Double Beds

Triple Suite Master with Pool View

  • Sleeps 3
  • 2 Double Beds

Quadruple Suite Master with Pool View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury With private pool

  • Sleeps 2
  • 2 Double Beds

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Luxury With private pool

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Master with Pool View

  • Sleeps 2
  • 2 Double Beds

Room Luxury with Garden View

  • Sleeps 1
  • 2 Double Beds

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star Punta Cana property close to Cabeza de Toro Beach
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Onsite covered self parking is complimentary.

Serenade Punta Cana Beach & Spa Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2873 out of 6041 reviews
Rating 8 - Good. 1450 out of 6041 reviews
Rating 6 - Okay. 928 out of 6041 reviews
Rating 4 - Poor. 395 out of 6041 reviews
Rating 2 - Terrible. 395 out of 6041 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lucineia

Traveled with group
Disliked: Amenities, property conditions & facilities
I booked two rooms with two double beds each room. My group had eight people and I finalized the room reservation. I contacted the hotel and the attendant said that I could add more but each person would pay 110 dollars per day. I said okay. One month before our trip, I contacted them to add people to the rooms and they wouldn't let me. He said I couldn't add even though my room had two double beds and I had to rent another room. I had to book another room and pay more than R$1,600 dollars. I tried everything to talk to the manager or the supervisor, but no one helped me. I tried calling the Xperia. And they didn't help me either. And when we arrived at the hotel, imagine my surprise, I had 3 rooms, each with two double beds, meaning they forced me to book another room. I would not recommend this hotel because they did not care about helping me and some of the staff do not have the friendly personality to work with the public. There is only one place for snacks on the beach and you have to wait in line for more than half an hour. There were hardly any waiters on the beach, which is also strange for a hotel by the sea.
Stayed 4 nights in Mar 2025

6/10 Okay

Britney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is really nice with great views. I think the only things I had major problems with is the pushiness and aggression of the people trying to sell you on either spa packages, excursions, or points packages. There was no iron in the room so they sent us a steamer, but it did not work; one of the nights the safe was stuck, but we had to wait until the next day because the front desk stop answering the phone after a certain hour. There were some instances of rudeness from the staff upstairs where they book the presentations which we had to do because we were sold a lie at the airport about an excursion so the hotel offered to give us our money back plus a voucher, but we had to sign up for a presentation to get it although we made it very clear that we were not going to purchase anything And we’re only doing the presentation to be refunded. The salesman was very irritated as was I because I was being held up from enjoying my vacation while walking around the resort listening to a presentation. The restaurants on site were less than desirable. The hibachi place was great along with the presentation. It was the best Restaurant on the entire resort. If I were to visit this location again I would definitely make it known upfront that I do not want to be bothered with over zealous sales people.
Stayed 4 nights in Mar 2025

4/10 Poor

Odel

Traveled with group
Disliked: Property conditions & facilities
When we checked in and were given our room key and nobody explained how to get to our room. We noticed the room was only half cleaned with the other bread stripped of sheets and missing towels. One day housekeeping completely skipped cleaning our room even though we left a sign out asking them to. As for the food, there are flies constantly all over the buffet. They try to make American style foods that are bland and some dishes that are too salty. They do a good job overall with their meat. The pastrami at the buffet had green mold on it and we found plastic in the rice. The fruit and smoothies were the only things we enjoyed. The staff is overly pushy about booking excursions or spa treatments every day as they approach you by the buffet or by the pool while you're trying to relax.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sebastian Piotr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2025

10/10 Excellent

Ariel

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service
terrible staff. terrible food
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Do Not Stay Here

The good: The beach was nice and we mostly enjoyed our room (although the ceiling was leaking and apparently the way to solve that is drilling a small hole to let the water drain onto the floor as a slipping hazard…) The bad: The food is mediocre and the alcoholic drinks have zero alcohol. If you want actual alcoholic drinks, you’ll need to get shots separately and put them in your drink. This hotel only cares about its “VIP” members. VIP guests get preference on absolutely everything, including a walking orientation of the resort as well as restaurant reservations which are pretty much impossible for regular guests to get. I’ve NEVER experienced such a hierarchical resort before. But by far the worst part of staying here was the staff. The staff here are....unkind, dismissive, and sometimes straight up rude. The staff largely ignore guests waiting for services and talk loudly to each other instead. There are no smiles, greetings, niceties or even common courtesy. The worst incident was when we went to eat at the Asian restaurant, I ordered food off an available restaurant menu and I was publicly chastised by one of the staff for ordering two additional dishes. The public confrontation ended with me asking “am I not allowed to order what I want…at an all inclusive resort?” It was uncomfortable, unnecessary, and completely unprofessional. The way staff treat guests is completely unacceptable and not in line with any normal hospitality standards.
Stayed 4 nights in Mar 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service at all dining locations and for room cleaning.
Stayed 6 nights in Mar 2025

6/10 Okay

Tiffany L

Liked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

jennifer

Traveled with group, Traveled with family
Liked: Amenities
Wonderful all inclusive, wish it was easier to book the a la cart restaurants, was difficult to get into them.
Stayed 7 nights in Mar 2025

10/10 Excellent

Octavia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, there is so much entertainment on the property such as shows and a night club inside. Food was okay staff were nice. I would come back.
Stayed 3 nights in Mar 2025

4/10 Poor

Clarisol

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not return. It was unclean and the staff was not kind. It often felt like we were inconveniencing them if we asked for something simple. The food was okay. Overall it was the worst resort I been to in DR so far.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hue Thi Ngoc, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this place
Stayed 4 nights in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Resort
Stayed 4 nights in Mar 2025

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved my stay at the Serenade Resort. Everything was amazing, from the service, the view, the staff and the vibe was exceptional
Stayed 4 nights in Mar 2025

10/10 Excellent

Vaida

Great
Stayed 6 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 7 nights in Mar 2025

10/10 Excellent

aline, Methuen

Liked: Cleanliness, staff & service, property conditions & facilities
Is very nice please to visit
Stayed 4 nights in Mar 2025

10/10 Excellent

Janilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the stay was great and I wouldn’t hesitate to book again!! Food & Dining 6/10 While there were a variety of food options, we experienced undercooked food majority of the time. We enjoyed the fresh fruit optioms. Entertainment 10/10 The resort is family friendly and sooo many activities and events going on throughout each day. The entertainment staff were engaged and actually enjoyed interacting with our group. Room & Cleanliness 10/10 The room was very spacious and we had two balconies. The room was clean and up to date. The only downside is the bathroom wall was glass and see through so theres no privacy while in the shower. Someone can lay on the bed and watch your directly in the shower. For couples its great but if traveling with friends and family it may not be ideal. Check In/Check Out Overall, smooth and quick. We paid in cash and was given receipts. The staff at the bars were amazing and friendly. We enjoyed their company throughout our stay.

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rumini at the front desk was very helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Denzel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice
Stayed 4 nights in Mar 2025

4/10 Poor

Heidi M

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Ginalyn

Very nice
Stayed 4 nights in Mar 2025