6/10 Okay
Karoline
Traveled with partner
Dec 25, 2024
Liked: Cleanliness
Disliked: Amenities
Food- Food was ok and it got very repetitive. There are only two restaurants on the property. Breakfast and lunch were always the same options. There was no buffet like there usually is in an all inclusive resort. Waiters did not speak English well and would get my orders wrong.
Room- Can’t complain about the room. We got a jacuzzi suite. When it started raining both bathrooms were turned into swimming pools. Room service wouldn’t do a complete job sometimes( missing towels for the jacuzzi, not enough sugar for the in room coffee machine, and not sure if they changed our sheets ).
Property- The property itself is very small. Amenity wise there is two swimming pools and one swim up bar. The beach should not even be considered a beach. The beach area was dirty. In my one week stay I did not see one person on the beach. They do provide a shuttle to another nearby beach however the shuttle only goes twice a day.
Staff- We had a butler and he went out of his way to make our stay great. Staff would walk around while we were eating and force us to write reviews. Extremely upset with that. Staff tried their hardest to make everyone participate in events by the pool and were very sweet.
In general I would not come back and I would not recommend. Not sure how the property has 5 stars.
Karoline
Stayed 7 nights in Dec 2024