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TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property

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Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Fitness facility
17 restaurants, breakfast, lunch, dinner served; French cuisine
Down comforters, free minibar, in-room safe, desk
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • On private beach
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪6 min walk‬
  • Casino Avalon Princess
    ‪10 min walk‬
  • White Sands Golf Course
    ‪3 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Garden / Pool View

Down comforters, free minibar, in-room safe, desk

Junior Suite Garden / Pool View

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden / Pool View Single Use

Down comforters, free minibar, in-room safe, desk

Junior Suite Garden / Pool View Single Use

  • 473 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Swim Up

Down comforters, free minibar, in-room safe, desk

Junior Suite Swim Up

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Poolside

Down comforters, free minibar, in-room safe, desk

Romance Suite Poolside

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside | Down comforters, free minibar, in-room safe, desk

Jacuzzi Terrace Suite Beachside

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Suite Swim Up

Down comforters, free minibar, in-room safe, desk

Romance Suite Swim Up

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite Poolside

Down comforters, free minibar, in-room safe, desk

Junior Suite Poolside

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Outdoor pool

Serenade All Suites - Adults Only Resort

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, (2352)
The price is $595
per night
$702 total
includes taxes & fees
Mar 7 - Mar 8
Serenade All Suites - Adults Only Resort

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

5-star Punta Cana property, connected to a shopping center in Bávaro
Catch some rays on TRS Turquesa Hotel - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 17 restaurants.
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

A private beach, 6 outdoor tennis courts, and a health club are featured at the property. 6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the property's 17 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a health club, and a hot tub. Complimentary self parking is available on site.

TRS Turquesa Hotel - Adults Only - All Inclusive has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
La Boheme only TRS Guests - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Kusko only for TRS guests - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Helios Beach Club - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Capricho only TRS Guests - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambu - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 17 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Capricho only TRS Guests
  • Helios Beach Club
  • Kusko only for TRS guests
  • La Boheme only TRS Guests

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1019 reviews
Rating 8 - Good. 209 out of 1019 reviews
Rating 6 - Okay. 77 out of 1019 reviews
Rating 4 - Poor. 38 out of 1019 reviews
Rating 2 - Terrible. 27 out of 1019 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 8 nights in Nov 2024

8/10 Good

Carolyn, Stanhope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and entertainment crew were great! We were told we were going to have a private butler to handle our needs however that fell through, we did go to the evening butler Manny and he was very helpful! Karen in the entertainment along with her co workers were so awesome and made the trip so exciting! The pools were awesome! The staff was great at the hotel. The restaurants were good however tend to cater to much to Americans-like we travel to DR we want DR food lol. The beach was clean and water was so blue!
Stayed 5 nights in Oct 2024

6/10 Okay

Marion J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very nice. Property beautiful. Food pretty good. The buffet at breakfast the same every day could’ve used a change once in a while. Helios restaurants awful. Needed More activity around the pool and some live music. Frozen drinks awful…tasted like chemicals. Beach beautiful but no waitress service. Specialty restaurants very good. Shows at night good but all the way at the other end of the property took a while to get back on the train. Don’t think I would return.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd time at TRS Turquesa I always come back here mostly for the staff and excellent customer service they all very friendly. Ignacio the waiter from Capricho and Kusco went out of his way every day to make me and my family happy, our butler Randy was very attentive and help us with everything during our stay from the moment we arrived until we left.The staff at the bar and drinks where great and the food too, my favorite was Tentazione and Capricho for breakfast and dinner.
Stayed 4 nights in Nov 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time vacationing at TRS and our trip was wonderful. Our butler was Norielis and she excels at her job! She helped make our dinner reservations, checked on us several times throughout each day and was available to assist in any way. Can't praise her enough! The beach was beautiful and relaxing; the grounds and pool areas were clean and very well maintained. We had dinner at six of the restaurants and enjoyed them all, as well as the Helios breakfast & lunch buffet. The staff and servers were very pleasant to deal with and went out of their way to ensure you were accommodated. Highly recommend.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucille, Cranston

Stayed 7 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and the staff was polite and friendly. They were attentive to our needs. Our Butler Norris was amazing! We will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Cesar e

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks randy for everything you was a big help and i will be coming back soon
Stayed 5 nights in Nov 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
We had the pleasure of staying at TRS Turquesa Hotel for our anniversary, and one of the highlights of our trip was the outstanding service provided by our butler, Randy. From the moment we arrived, Randy went above and beyond to make our celebration truly special. He greeted us with warmth and personalized attention, ensuring we had everything we needed for a relaxing and memorable stay. Whether it was arranging romantic dinner reservations, offering thoughtful surprises, or making sure our every request was met promptly, Randy consistently exceeded our expectations. His attention to detail and dedication to creating a flawless experience made our anniversary unforgettable. Randy's professionalism, kindness, and proactive approach truly set him apart. We felt like VIPs the entire time, thanks to his exceptional service. If you're staying at TRS Turquesa, we highly recommend requesting Randy as your butler – he will elevate your experience to another level. Thank you, Randy, for making our anniversary celebration extraordinary!
Stayed 3 nights in Nov 2024

8/10 Good

Jonathan Thomas

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose A

Traveled with partner
Our concierge Ronny was really good, he helped us with everything we need. He would even check on us if he didn’t hear from us. Second time at this resort and still definitely be coming back.
Stayed 5 nights in Nov 2024

8/10 Good

Gurjot Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except food
Stayed 5 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is conveniently located and staff very accommodating
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodny was amazing with everything and made our stay very nice and enjoyable.
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because of the great ratings. For us dining and relaxing pool and beach were the key. The food options all require reservations except for the buffets. The food choices were excellent and we enjoyed all the restaurants. There are bars by every pool and there are servers in these areas. We enjoyed the beach very much. The beach and ocean was clean and fun. There are covered seating areas by the beach where its easy to relax. The wifi is available although not always fast. There are trams to take you wherever you like on the property. A few dislikes: The butler services did nothing much except help with reservations. To make reservations its just as good to find the property website and reserve spots directly at the restaurants. There are kind of intense salespeople for what appear to be timeshares. These made us feel a bit pressured and were not needed. The shows were not very interesting and the theater was pretty far from our hotel. There are several outdoor sports courts but there is no information about how to get the equipment. Most of the restaurants open at 6 or 6:30pm except for the buffets. Overall a very nice place and recommended.
Stayed 6 nights in Oct 2024

10/10 Excellent

Son

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time at the resort. We had access to all the restaurant options in the resort complex so we weren't bored with the food choices. The beach was quite nice and we particularly loved that we were given a butler to support us during our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is just beautiful. The landscape around the resort is beyond lovely. We stayed in the VIP section and our butler Rodny was spot on. He checked in with us several times per day and took care of every thing for us. He booked all our restaurants the day we arrived. One morning the cold water had a main break and for our inconvenience Rodny gave us each a certificate for a day at the spa He made our trip wonderful!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my God this property definitely lived up to the hype and the service and hospitality was top tier. I must give my Butler Norielis a lot of credit for making my birthday trip a memorable experience she definitely pulled out the red carpet for me and I’m grateful forever for there efforts I will definitely be coming back but next time with more friends and family. A must stay if your traveling to Punta Cana!!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The staff was excellent. Noris was great and so was Diana. The premium experience is worth the price.
Stayed 5 nights in Nov 2024

10/10 Excellent

Miguel angel

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. Extremely attentive staff. Incredible restaurants. Entire property beautiful
Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, thank you to our butler Randy for an excellent experience. We truly enjoyed our experience here. Loved the French restauran.
Stayed 8 nights in Oct 2024

10/10 Excellent

Michael David, Pickering

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service was amazing! Lots of good food options just hard to reserve day of. Chic Cabaret was above expectations and one of the best live shows I’ve seen.
Stayed 6 nights in Oct 2024

4/10 Poor

Chrishawn

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Poor service, poor food, they claim to have 17 restaurants and none had quality food. A lot of the buffet food looked like it sat out all day.
Stayed 4 nights in Oct 2024