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Zel Swimup Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Casa Zel SwimUp Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Zel Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Zel Swimup Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Zel Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Zel Two Bedroom Master Suite Swimup

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Access to 27-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Golf - number of holes 27
  • Golf - number of games per stay per guest included 0
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Tennis lessons included
  • Theme parties included

Property Features

Zel Punta Cana – All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Punta Cana property has its very own private beach. Zel Punta Cana – All inclusive features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean property also offers a fitness center, spa services, and multilingual staff. Onsite secured self parking is complimentary. A total renovation of this property was completed in December 2024.

Zel Punta Cana – All inclusive has designated areas for smoking.

  • Daily
  • Number of outdoor pools - 2
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Private beach nearby
  • Free reception
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 5
  • Total number of rooms - 190
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Golf course on site
  • Lifeguard on site
  • Tennis on site
  • Clubhouse
  • Coffee/tea in common areas
  • Front entrance ramp
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Free beach shuttle
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2008
  • Evening entertainment
  • Free pool cabanas
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 4
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Golf cart
  • Optional golf privileges
  • Multilingual staff

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 5
  • Children's club (free)
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Free cribs/infant beds

Room Amenities

Zel Punta Cana – All inclusive offers 190 air-conditioned accommodations with outdoor private spa tubs and minibars. Accommodations offer separate dining areas and include dining tables. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate dining area
  • Dishwasher
  • Cable TV service
  • HDTV
  • Free WiFi
  • TV size measurement: inch
  • Separate living room
  • Private hot tub
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Mini-fridge
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Private hot tub (outdoor)
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Dining table
  • WiFi speed 50+ Mbps
  • Magnifying mirror

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Casino nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: DOP 4200 per pet, per night (maximum DOP 4600 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed

Contactless check-out is available

Car not required

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

No elevators

Service animals not allowed

Debit cards

Credit card and matching ID required at check-in

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of DOP 4200 per pet, per night (maximum DOP 4600 per stay)
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is not required for transportation to and from this property.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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