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Tortuga Bay Hotel

5.0 star property
VIP Access

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Photo gallery for Tortuga Bay Hotel

Exterior
Creator video
Frette Italian sheets, premium bedding, minibar, in-room safe
Outdoor pool, pool umbrellas
Gazebo

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Bar
  • Pet friendly
  • Room service
$896
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Higuey, Punta Cana, La Altagracia, 23000
  • La Cana Golf Course
    ‪1 min walk‬
  • Six Senses Spa
    ‪1 min walk‬
  • Punta Cana Beach
    ‪4 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪8 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • 3 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • 3337 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

10.0 out of 10
Exceptional
(1 review)
  • 3337 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • 3 bedrooms
  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • 4 bedrooms
  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About this property

Tortuga Bay Hotel

5-star Punta Cana hotel steps from La Cana Golf Course
Spend the day relaxing at Tortuga Bay Hotel's private beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, a golf course, 8 outdoor tennis courts, and a marina are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
Simply step outside to unwind on the hotel's beach. Enjoy a summer holiday at Tortuga Bay Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Tortuga Bay Hotel has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 105 out of 112 reviews
Rating 8 - Good. 5 out of 112 reviews
Rating 6 - Okay. 1 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From pick-up through to drop-off they make you feel like royalty.
Stayed 1 night in May 2025

10/10 Excellent

Benedicte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended with professional and friendly staff.
Stayed 9 nights in May 2025

10/10 Excellent

Steve

Stayed 5 nights in May 2025

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Perfect stay! Excellent food and amenities!
Stayed 6 nights in Apr 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

janett, doral

Business traveler, Traveled with partner
Liked: Amenities
Amazing !
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

It was amazing. Service, staff, quality of food was excellent. Will definitely be back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless!
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo A.

Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Stayed 6 nights in Mar 2025

10/10 Excellent

Susanne

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service, views, villas and beach

Incredible service from the moment you step off you flight with the VIP airport service, felt like we were flying private. Yocasta and her team of ambassadors took care of everything we requested from restaurant reservations to golf tee times and transportation. The included breakfast was spectacular. Rooms are large, we had a 2 bedroom villa that was perfect for our family with teenagers. The personal golf cart parked outside our room made it easy to get around the whole Puntacana resort. Views from our room were amazing. Pool was a bit small but we spent our time at the beautiful and uncrowded beach. Can’t wait to return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location with terrific beach and service.
Stayed 5 nights in Mar 2025

10/10 Excellent

darren

Traveled with family
Excellent hotel and experience
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

William Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tortuga Bay is a beautiful and tropical paradise! From the moment you are met at the airport to the moment you have to depart the VIP service is exemplary! The luxurious Villa accommodations in a peaceful atmosphere on a wonderfully private beachfront property exceeded what we had expected and more! The Private Embajadores services are exceptional and all staffing at Tortuga Bay are courteous, respectful of your privacy, and go out of their way to make your experiences perfect; from Day Housekeeping to Night Turn Down(and chocolates), transport needs, wait staffing, and the list continues. Both Bamboo and La Yola restaurants are exceptional. A round of golf at La Cana directly on the ocean, with our tee time being managed through the Embajadores services at Tortuga Bay, was a once in a lifetime experience as well. Without question a recommendation to enjoy the spa offerings through the Punta Cana Resort as it also was amazing! We hope to go back someday as our stay at Tortuga Bay was not a vacation at a resort, but a vacation that was set amongst the beauty of Punta Cana with the staff at Tortuga Bay making us feel we were among family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort! If you want to feel like royalty and have a truly relaxing vacation - book here. The service was unbelievable! Butlers book everything… top notch service everywhere. The food was delicious, creative and fresh. Beautiful, quiet beach with comfortable loungers.Huge, gorgeous room with amazing balcony (and two bathrooms) with amazing attention to details. Golf carts to get around the gated community. The ecological reserve is included and has beautiful cenotes. Bikes with personalized name plates. Fantastic spa. Surrounded by golf courses. VIP service to/from and at airport and free lounge at departure. We travel a lot and this is gem. Way better in person. We rarely go back to the same place but we’ll go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Jan 2025

10/10 Excellent

Damian, Raleigh

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience

Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

maria E

Traveled with partner
Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024