whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Outdoor pool
Lobby
Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪4 min walk‬
  • Los Corales Beach
    ‪13 min drive‬
  • Bavaro Beach
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

Studio with pool view

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Apartment with pool view

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About this property

whala!urban punta cana

4-star hotel in Bávaro
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Whala!urban punta cana features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Whala!urban punta cana has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 977 reviews
Rating 8 - Good. 275 out of 977 reviews
Rating 6 - Okay. 127 out of 977 reviews
Rating 4 - Poor. 46 out of 977 reviews
Rating 2 - Terrible. 109 out of 977 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

jason

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not much services was available I asked to pay for an upgrade they said I couldn’t
Stayed 3 nights in Feb 2025

10/10 Excellent

Menalick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

GEORGE, Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel, not bad.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

whala Jan 2025

My stay at Whala was pleasant. The location was perfect for me as my primary reason for this trip involved the hospital around the corner in walking distance. Staff was friendly and helpful, food was decent ,the only complain I have was the cleanliness of my room which could be improved. Overall, I would return.
Stayed 1 night in Jan 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tonda, Statesville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but quite suitable to our needs. Friendly and helpful staff.

6/10 Okay

Eileen

Traveled with partner
Disliked: Amenities
staff need to improve their hospitality! pool and room were clean and nice though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

milan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When I read the reviews for this place I expected a great stay, but this place was completely below my expectations. The staff was nice, but the property itself is in a construction area, hot with no elevators, the water was warm at best, and totally outdated. The first room they brought us to was not clean, and the next room was still slightly dirty with tons or flys, moths, and mosquitoes everywhere. If you’re looking for a cheap and easy place to stay this is the place for you, but don’t expect much. No transportation was provided so expect to spend for that too.
Stayed 1 night in Jan 2025

2/10 Terrible

miguel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not get enough towels and were slow to replenish them they were very stingy with how many towels they gave us. The bed frames had mold spots as well all over the shower tile and bathroom wall tiles. Did not feel Or look clean. Not to mention already mosquitoes in the room, the curtains had some questionable stains, Gross. And the perimeter of the property had barbed wire surrounding it I didn’t feel Safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing staff! The pool is beautiful and a great location to walk to convenient store
Stayed 5 nights in Jan 2025

10/10 Excellent

ANGELA

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

ajith

Traveled with family
Liked: Cleanliness, property conditions & facilities
It's clean apartment
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Stayed 1 night in Jan 2025

2/10 Terrible

Onur

Disliked: Staff & service, property conditions & facilities
I knows Orbitz is big and confusing company but I sow this “otel” Nooo Orbitz don’t make this Terrible is very lightly this hotel This hotel outside everyone’s minds
Stayed 1 night in Jan 2025

8/10 Good

Luz

Traveled with family
Very nice staff, good care . Very comfortable beds Also nice and clean
Stayed 1 night in Jan 2025

8/10 Good

Fabrice

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Calrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here at the hotel was so friendly and accommodating. I had a great time and I definitely would go back. The rooms and the grounds were clean. The hotel was very beautiful too. I definitely recommend it. The beach was about a 8 minute drive from the hotel so that was super convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Jhonson, Ridgewood

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, and facilities
Stayed 1 night in Jan 2025

8/10 Good

Sonya, Paterson

I was stranded & this hotel was recommended. I was thankful to find a room for a decent price. My only critique is food wasn't included. The place was clean & the staff was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Shanell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this
Stayed 1 night in Jan 2025

2/10 Terrible

jesse

Stayed 1 night in Dec 2024

6/10 Okay

Chad

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Food was great, but very slow. Staff was great all around. Friendly and helpful. Kinda get what you pay for as far as cleanliness. Dirty floors, fixtures falling apart, outdated, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

OCTABIA, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here very convenient and nice staff food was delicious
Stayed 5 nights in Dec 2024

6/10 Okay

Farhana

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024