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whala!urban punta cana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for whala!urban punta cana

Outdoor pool
Lobby
Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Lobby
Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    4 min walk
  • Manati Park Bavaro
    3 min drive
  • Dolphin Island
    12 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

View all photos for Studio with pool view

Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Studio with pool view

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with pool view

Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds

Apartment with pool view

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cribs/infant beds

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cribs/infant beds

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Bar (on property)

Ducassi Suites Rooftop Pool Beach Club & Spa

Pool
Breakfast included
Spa
Parking included
4.0 out of 5, Very Good, (999)
The price is $112
per night
$143 total
includes taxes & fees
Dec 7 - Dec 8
Ducassi Suites Rooftop Pool Beach Club & Spa

About this property

whala!urban punta cana

4-star hotel in Bávaro
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Whala!urban punta cana features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Whala!urban punta cana has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 863 reviews" "
Rating 8 - Good. 250 out of 863 reviews" "
Rating 6 - Okay. 108 out of 863 reviews" "
Rating 4 - Poor. 42 out of 863 reviews" "
Rating 2 - Terrible. 94 out of 863 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Belkys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy What I dont like was the food I order in the restaurant
Stayed 1 night in Jun 2024

4/10 Poor

Daniel

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is not bad easy access breakfast was like they had leftovers from the previous day
Stayed 2 nights in Aug 2024

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room to accommodate 4 people- The most expensive one - we were given the cheapest sofa bed , no blankets, no hot water for the 2 nights we stayed there, and the excuse was the hotel was full - Clerks were not pleasant or helpful, he kept saying that’s what we booked and there’s no refund- Very unprofessional- when I didn’t even ask for a refund- I wouldn’t stay here , ever . Not even for free
Stayed 2 nights in Aug 2024

2/10 Terrible

marcela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room is not clean, power outage, safety lockers don’t work. Single key, towels are are very old, no elevator.
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Traveled with family
Liked: Amenities
Big rooms
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación e instalaciones.
Stayed 1 night in Aug 2024

2/10 Terrible

Amarilys

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy pequeño el area de comer los empleados terribles reserve por tres diaa y solo me quede uno y no regreso JAMAS ...
Stayed 3 nights in Jul 2024

10/10 Excellent

krishna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Maurina

Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Stayed 2 nights in Jun 2024

6/10 Okay

mckenneth

Traveled with family and small children
It was a decent property for a short stay. Rooms average. Shower was useless with poor water stream. It served its purpose. Food onsite expensive. Went to a local pizzeria for a good and affordable meal.
Stayed 1 night in Jul 2024

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk upgrade my stay. I really enjoy and love the room!
Stayed 1 night in Jul 2024

10/10 Excellent

Marisa

Traveled with group
Liked: Cleanliness, staff & service
The price is good. Great for the price you pay. Service was good . There is a restaurant on site, food is pretty good for a 3 star hotel. Breakfast is limited but still good, pool good and clean, gym is small but next door has a big gym for like $10 a day usd. 2 food places , mini store and emergency/ clinic on the same block. Hotel staff is good for customer service , rooms are clean for the star rating, air turns off with key, one key only given. They have a transport that brings you to their sister hotel every day for $$ to get the all inclusive experience between before I think 5pm or something . Didn’t use the hotel For that. It was a short stay because was at the capcana area for a few days. This is 20 mins away from airport and 12 mins from downtown punta cana . I always stay here for at least 2 nights when in punta cana for the easy ride to and from the airport instead the long process moving in and out of the major resorts . Will be back
Stayed 1 night in Jul 2024

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5 minutes from Downtown Punta Cana, about 16 minutes from Punta Cana Airport the staff is wonderful very friendly and helpful willing to assist you in anything they can. Overall great experience
Stayed 5 nights in Jun 2024

6/10 Okay

Gianna

Liked: Staff & service
Disliked: Cleanliness
N/a
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Amenities
Fast and personal service. Whatever i needed they provided very relaxing facility great food and drinks awesome location
Stayed 1 night in Jun 2024

10/10 Excellent

Flor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to book a room same day. The rooms were clean and service was great! The pool and bar were also very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property after our flight was cancelled. Property is beautiful, rooms were nice. Staff was exceptional. Great price!
Stayed 1 night in Jun 2024

10/10 Excellent

Daisy, kew gardens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Jun 2024

6/10 Okay

Nicole

It was ok
Stayed 1 night in Jun 2024

2/10 Terrible

Aylen

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever!!!!! No elevator, No air conditioner, I couldn’t sleep at all. At 2:10 am I had to go down to the lobby because it was extremely hot, the room had no electricity at the time of check in. We booked 7 rooms and we all had the same issue, I would never recommend this place to anyone. People were screaming in the hallways demanding something to be done to fix these issues. We paid for 7 king bedrooms, we got double beds instead. Very noisy, right next to the highway which also made it a lot harder to sleep. I want my money back!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Fernanda

The property was extremely dirty and flooded , our room hallway was flooded without the proper warning sign to warn people causing me and my partner to fall on the floor and possibly getting injured . The rooms were filthy and broken doors in the bathroom . I will never stay here again
Stayed 1 night in Jun 2024

10/10 Excellent

Oseny

Stayed 1 night in Jun 2024