whala!urban punta cana

4.0 star property

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Photo gallery for whala!urban punta cana

Outdoor pool
Apartment with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Lobby
Studio with pool view | In-room safe, desk, soundproofing, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪4 min walk‬
  • Los Corales Beach
    ‪13 min drive‬
  • Bavaro Beach
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪19 min drive‬

Room options

Studio with pool view

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Apartment with pool view

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About this property

whala!urban punta cana

4-star hotel in Bávaro
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Whala!urban punta cana features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Whala!urban punta cana has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 953 reviews
Rating 8 - Good. 267 out of 953 reviews
Rating 6 - Okay. 124 out of 953 reviews
Rating 4 - Poor. 46 out of 953 reviews
Rating 2 - Terrible. 108 out of 953 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run
Do not stay here the place is a dump . Its away from everything and surrounded by abandoned buildings . The pictures are fake ...fraud .
Stayed 2 nights in Dec 2024

6/10 Okay

Sahil

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good budget hotel, but it’s not walk friendly, transportation isn’t much, no shuttle service either, staff doesn’t know much English, friend had a injury, they didn’t knew where they keep their first aid, at the end only to come up with cotton, they said no bandaid.
Stayed 3 nights in Dec 2024

6/10 Okay

Dobromir

Stayed 1 night in Dec 2024

6/10 Okay

jesse

Liked: Cleanliness
Disliked: Property conditions & facilities
The property isn't bad, and breakfast is good. Rooms are the most basic. No spare bedding, cups, saucers nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alimentos que ofrecen para el desayuno estuvieron muy sabrosos y variados.
Stayed 10 nights in Dec 2024

10/10 Excellent

Gizzelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Whala! The staff were amazing and always ready to help. Thank you to Rosa to check us in and ensure that we are okay. A big shout out to Victor he’s always ready to help with a warm smile even when he’s busy.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better rest around here I can tell u that clean can’t speak a lot English but nice let me stay longer then I booked
Stayed 3 nights in Dec 2024

10/10 Excellent

Thanya

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
A/c in rooms don’t work and the food is awful

4/10 Poor

Shanakay, Montego Bay

Traveled with group
Disliked: Cleanliness, staff & service, amenities
If you are not giving them money they are not willing to be helpful. The housekeeping was a nightmare. Most of the group got sick. Moldy scent coming from the air condition and the bathroom had molds black patches on the tiles and the bathroom wasn’t wash during our 6day stay no matter how much we requested it.
Stayed 5 nights in Dec 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel tenia mucho polvo y humedad

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a little more maintenance. Some furniture had stain and tear because of the use
Stayed 1 night in Dec 2024

8/10 Good

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
:(
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Stayed 4 nights in Nov 2024

10/10 Excellent

Jomero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing, and the beautiful scenery makes it an unforgettable experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Arev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Livio

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La nevera d ela habitacion botando agua, no encontramos frasadas para dormir, los muebles desordenados y en mal estado
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This s place is disgusting and i left 2 minutes after checking in. I told them to give me a receipt stating such, but they refused. This is not a hotel this os a hostel for homeless ppl. There was blood on the chairs and the linens had brown stains. The bathroom had broken tiles and the toilet didn’t work. Neither did the AC. I need my money back
Stayed 3 nights in Nov 2024

10/10 Excellent

Jayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Wilkin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SERGEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, shuttle to beach. This is not beach hotel. You need to use uber to get somewhere.Rosa is very helpful.
Stayed 9 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor piña colada la prepara Yohanny
Stayed 1 night in Nov 2024

6/10 Okay

Gisselle

Liked: Cleanliness, staff & service, amenities
The room and the pool were very clean. The drinks at the bar were awesome! The staff was the best, very kind and polite.
Stayed 5 nights in Nov 2024