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Xeliter Golden Bear Lodge & Golf, Cap Cana

4.5 star property

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Photo gallery for Xeliter Golden Bear Lodge & Golf, Cap Cana

Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Fountain
Suite, 2 Bedrooms, Ocean View | Terrace/patio
Marina
Golf

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Cap Cana, Punta Cana, La Altagracia, 23000
  • Punta Espada Golf Course
    ‪3 min drive‬
  • Caleton Beach Club
    ‪5 min drive‬
  • Juanillo Beach
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King or 2 Queen Size Bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King or 2 Queen Size Bed, Ocean View

  • 896 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | Living area | Flat-screen TV, fireplace, DVD player, iPod dock

Suite, 2 Bedrooms, Ocean View

  • 2831 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Golf View

Suite, 1 Bedroom, Golf View | Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Golf View

  • 2056 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

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Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive

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The price is $975
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About this property

Xeliter Golden Bear Lodge & Golf, Cap Cana

4.5-star Punta Cana hotel close to Punta Espada Golf Course
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Xeliter Golden Bear Lodge & Golf, Cap Cana offers 20 air-conditioned accommodations with fireplaces and iPod docking stations. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include in-room massages.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Xeliter Golden Bear Lodge & Golf, Cap Cana provides outdoor tennis courts and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary self parking is available on site.

Xeliter Golden Bear Lodge & Golf, Cap Cana has designated areas for smoking.

A complimentary manager's reception is offered each day.
Xeliter Golden Bear Lodge & Golf, Cap Cana has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • 4 outdoor tennis courts
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 45 at check-out

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 35 per vehicle
  • Housekeeping fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Bear Cap Cana
Golden Bear Lodge
Golden Bear Lodge Cap Cana
Golden Bear Lodge Cap Cana Hotel Punta Cana
Xeliter Golden Bear Lodge Cap Cana
Xeliter Golden Bear Lodge
Xeliter Golden Bear Cap Cana
Xeliter Golden Bear
Xeliter Golden Bear Lodge Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Lodge Free WiFi Cap Cana
Xeliter Golden Bear Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Free WiFi Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel
Xeliter Golden Bear Lodge Golf Free WiFi Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Punta Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel Punta Cana

Xeliter Golden Bear Lodge & Golf, Cap Cana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 8 out of 55 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Horacio

Stayed 1 night in Oct 2021

8/10 Good

Jose Sanlley

Stayed 1 night in Jul 2021

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
First of all, to start off with a positive, the property from the outside is beautiful and is very tranquil. My girlfriend and I decided to take a mini vacation and thought this hotel would exceed our expectations. Before the trip, you get messaged by an electronic concierge whom is off site and appears to be sketch. We did not see more than two staff members on the property, whom were not very helpful. They always had an attitude and always contacted the off site concierge to address concerns which easily could be taken care of then and there. The security guard in the front of the hotel was rude and provoked a very minute issue with us, instead of addressing it in a professional manner. Upon us getting there on our first night, the room given to us was incorrect and the staff member at the office told us it was our fault when clearly it was not. The off site concierge contacted us and told us they would upgrade us but we still had to pay a fee. Even though it was an error on their part. The rooms would not be cleaned on a daily basis. It wasn’t until the last day that the off site coordinator asked us if we needed a change of sheets or towels. Even then, it took forever for them to bring us new towels after requested. Also on the last night, we were locked out of our room, had to contact off site concierge so they can contact in house staff to the point where we had to respond to the office to still be blamed on how WE locked ourselves out of the room. I do not recommend.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Our home in Cap Cana
The hotel is great. Specially because it has all the facilities within the room to cook and wash your clothes. We felt at home. The staff are veary nice and the place is beautifull. The only point that needs to be reviewed was that the aprtment had a strong smell of humidity and this caused allergies the first day. After the second day with the A/C and proper ventilation it improved. Additionally the ice machine in the restaurant broke down so there was no place on the roperty to get ice. Other than that it was a great stay.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

DyWaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOLDEN
It was amazing, the food was delicious
Stayed 1 night in Feb 2019

6/10 Okay

Ms.W, Bowie, MD

Traveled with family
Disliked: Property conditions & facilities
I didn't like that it was stated that it was close to the beach and the beach was no where near the resort. It stated that there were multiple restaurants and there was only one and it was outside. There were roaches in the room and for the amount we paid, it should have not had roaches. I was very disappointed at the lack of knowledge about places to go around the area and the inability to communicate with the staff because they did not speak English even though they stated that they did. I would not recommend this property to anyone.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, the place seemed to be abandoned and the facilities in bad condition
Stayed 4 nights in Dec 2018

6/10 Okay

Average

Liked: Staff & service
Disliked: Room comfort
Not housekeeping services Not blackout curtains Not phone in the room
Stayed 2 nights in Sep 2018

6/10 Okay

Lilia, Santo domingo

Disliked: Cleanliness, staff & service, property conditions & facilities
The pros (Big rooms for family big space) , but property needs to get some fixings, maninteinance and proper cleankng , we had licking ceiling over one of the bathrooms, there was no phone in the room, the electricity was cut off 3 times and when electricity does not work there is no water either, very unconfortable for a family traveling with 3 kids , in the pool area there was only one waiter for all food and beberage service, the master room was extremely dusty and damp, very dissapointing
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised And about spending 1 hour decidng we wanted to stay at another resort they would not refund our money
Stayed 5 nights in Jun 2018

10/10 Excellent

Mursal, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely amazing staff
Best hotel experience ever. Amazing staff! So nice and will accommodate to your needs. Will definitely come here again. Just beautiful
Stayed 5 nights in Aug 2017

8/10 Good

Alejandro, Santo Domingo, DR

Liked: Cleanliness, property conditions & facilities, room comfort
Great Experience if looking for Quietness Scape!!!
If you are lookin for a place to rest, read, what TV, or just relax this is a wonderful option. Very spacious, comfortable, and quiet. Close to amenities, infinite pool and beach... They also have the option of many restaurants, in the area, by car or ScapePark for wildness adventures like ride horses, buggy, four wheels, dive into exotics lagoons, zip lines, etc.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Windy , US

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
False advertising
The Spa, restaurant , and bar are closed and have been for some time. The advertising for this property is false. There is no phone in the room !! you have to use your cell phone to call the front desk. Finally there were cockroaches in the kitchenette ! I think this should be taken off the expedia list.

8/10 Good

Benigno, Santo domingo

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Great hotel to relax

10/10 Excellent

GRACIE, Brownsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven
Beautiful ocean view

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Alan D, Falmouth, ME

Liked: Cleanliness
A Truly Unfortunate Stay
My recent one night stay was a comedy of errors. At first blush, a lovely resort in a beautiful part of Punta Cana. All that follows actually happened: when I checked in I was informed that the restaurant was not open and I would need to take a taxi to a different hotel for any food (even for a cup of coffee in the morning). And trust me when I say this part of Cap Cana is pretty deserted. Once in my room, the toilet wasn't working,and I went to call for repair but the phone had no connecting cord so I had to walk the hundred yards back to the desk to report it. The repairman told me that he couldn't fix it until the morning (he never came prior to my checking out). I tried in vain to change rooms, apparently none available. To add insult to injury, I had no hot water for a shower in the morning, not even warm. Also no internet in the rooms. Lastly, when leaving my second floor room in a heavy rain, a guest walked out of his first floor room to summon the bellman because he had an inch of water flooding the floors throughout his room. I did inform the very nice concierge, who politely offered only that he hopes my next stay will be better. There won't be one; I have never had a worse hotel experience.

8/10 Good

Ruslan, Moscow, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
The Hotel is nice, but Cap Cana area has no life, everything is far, the project seems to be dead. This hotel is ok only if you like to play golf, otherwise you should look for other option. The property is new, rooms are nice and big.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent and clean rooms