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Hotel Castilla

3.0 star property

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Photo gallery for Hotel Castilla

Executive Room, Hot Tub | In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Executive Room, Hot Tub | View from room
Exterior
Executive Room, Hot Tub | Bathroom | Free toiletries, hair dryer, bidet, towels
Lobby lounge, garden views, open daily

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 18 entre 27 y 28, Península, Punta del Este, Maldonado, 20100
  • Calle 20
    ‪1 min walk‬
  • Gorlero Avenue
    ‪2 min walk‬
  • Artigas Square
    ‪6 min walk‬
  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Triple Room

  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | View from room

Standard Quadruple Room

  • 215 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite

Standard Suite | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Suite

  • 215 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Hot Tub

Executive Room, Hot Tub | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Executive Room, Hot Tub

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Castilla

3-star Punta del Este hotel walkable to Brava Beach
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Castilla offers 60 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Punta del Este hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Castilla is a smoke-free property.

A complimentary manager's reception is offered each day.
Onsite venue - Overlooking the garden, this lobby lounge serves breakfast only.
Room service (during limited hours) is available.

Languages

Catalan, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Castilla Punta del Este
Hotel Castilla Punta del Este
Hotel Castilla Hotel
Hotel Castilla Punta del Este
Hotel Castilla Hotel Punta del Este

Hotel Castilla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 223 reviews
Rating 8 - Good. 100 out of 223 reviews
Rating 6 - Okay. 54 out of 223 reviews
Rating 4 - Poor. 18 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

marcelo

Stayed 1 night in Jun 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Worth the Stay
Absolutely amazing service - the front desk staff were friendly and immediately responsive. Check-in was a little hectic - no hot water - a problem which was fixed right away. The fixtures are a little old (old style door knobs, not even bottle of water in the room, low water pressure) but excellent bedding, comfortable, spacious, great location and view. Breakfast also needs a major overhaul.
Stayed 3 nights in May 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2023

10/10 Excellent

MARIA

Stayed 2 nights in Dec 2022

8/10 Good

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms
Stayed 1 night in Apr 2022

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punta del Este
Hotel staff was polite and very helpful. Parking was easy on the street with Angela there to save your spot with a small fee. Walking distance to all shops and great restaurants.
Stayed 3 nights in Feb 2022

4/10 Poor

Calvin E

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard to believe this place has a 8 star review on hotels.com. shower was so small. Furniture was so old. Bathroom door was coming apart. People were nice though.
Stayed 1 night in Feb 2022

2/10 Terrible

patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there is not electricity all night,
No electricity No warm water No air conditioner. He overcharged 40 more
Stayed 1 night in Jan 2022

10/10 Excellent

Nadia, Montevideo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto era pequeño y acogedor, cerca de Gorlero (la avenida principal) y del Puertl. El desayuno estaba incluído en el costo y lo llevaron a la habitaciin. El personal de servicio fue sumamente agradable en todo momento /// The room was small but cozy, really close to Gorlero (main avenue) and to the Harbor. Breakfast was included in the price and delivered to the room. Really nice customer service from everyone in the hotel.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Very good location My executive suite was roomy but need it updates
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Location was good and property good for the price.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 4 nights in Jan 2019

6/10 Okay

Bert, Alberta

Liked: Cleanliness
Disliked: Room comfort
Very Expensive
Good location and a nice breakfast. Hallways very noisy door all seem to stick so everyone tends to slam them several times. Request for one hour later check out refused. A very small sparsely furnished room for an incredibly high price. $235 for a room you would have in a hostel. Very poor soundproofing as you can hear people from the hotel next door in a separate building.
Stayed 1 night in Feb 2018

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting with friends.
Our stay in Punta da Leste was great catching up with friends. The room we had was small but ok no work bench for computer to work on. Had to sit down stairs to work.. Breakfast was simple. Time was late 8:00 when we had to leave early. Parking under the hotel is good for small cars we had some difficulty with parking.
Stayed 3 nights in Dec 2017

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired and overpriced
The hotel is tired and poorly maintained with surly and unfriendly staff in the main. It is very expensive. The promised snack bar was non existent and the parking a real challenge to enter or exit a space. It's convenient position is the only plus point

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kenneth, Virginia USA

Liked: Cleanliness, staff & service
Close to beach, dining, shopping
Punta del Este is pricey during high summer season. This hotel is fine for budget minded travelers and close to great dining venues. I have stayed here many times and will stay there again. Very friendly staff I have known for years.

6/10 Okay

Mariano

Liked: Cleanliness

10/10 Excellent

Kasuete

Stayed 1 night in Sep 2024

10/10 Excellent

Luciane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Super recomendo. O fato de ter restaurante no hotel facilitou nos dias chuvosos.
Stayed 1 night in Oct 2024

6/10 Okay

Andrea Lisane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto com odor, chuveiro não funcionava, funcionários mal preparados, café da manhã tendo que pagar pelo ovo mexido. A única coisa boa é a localização que se faz tudo a pé
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortável, localização ótima. Café da manhã fraco
Stayed 2 nights in Jun 2024

4/10 Poor

Cintia

Stayed 1 night in Apr 2024