SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Exterior
3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Premium bedding, free minibar, in-room safe, desk
Luxuriate Two Bedroom Suite | Premium bedding, free minibar, in-room safe, desk
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
$432
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪10 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Captivate Swim-Out King

8.8 out of 10
Excellent
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Delight Ocean View King

9.4 out of 10
Exceptional
(15 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Delight King

8.8 out of 10
Excellent
(15 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

SLS Elite Ocean View Rooftop Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Reviews

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 741 reviews
Rating 8 - Good. 106 out of 741 reviews
Rating 6 - Okay. 57 out of 741 reviews
Rating 4 - Poor. 23 out of 741 reviews
Rating 2 - Terrible. 31 out of 741 reviews

Reviews

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Miguel A, Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and decor of this resort is beautiful. The adult pool was amazing Many of the restaurants had wonderful food. Great cocktails as well. The rooms are beautiful and large. I think this resort needs to clarify its identity. I thought it catered more to adults but there were more families and kids. Too many kids at restaurants that took away from adult vibe. Kids were in bar areas and at casino night tables which was odd.
Stayed 5 nights in Aug 2025

10/10 Excellent

Teresa, palatine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great with amazing food and cocktails. I am disappointed with the fact that this is a luxury resort and they served $5.99 wine. This is definitely not luxury and was difficult to drink. They tried to upsell wine at most dinners. Most of those wines on the list were “okay “, not luxury. I looked forward to delicious meals everyday. Breakfast was underwhelming. Lunch at Twiggy and Cleo was fantastic. Steak house was over rated in my opinion and I never tried the Asian restaurant. The resort seems to mainly cater to families with children and babies. The adult pool was fun and relaxing. Overall, I enjoyed my vacation at SLS.
Stayed 5 nights in Aug 2025

8/10 Good

Valeria

Stayed 5 nights in Aug 2025

10/10 Excellent

Yuechen

Stayed 1 night in Aug 2025

6/10 Okay

Maria Priscila

Stayed 6 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Place is very nice, food options good too room service good. Drink could had been better
Stayed 4 nights in Aug 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Maximilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever staying at an all-inclusive resort but it was a great experience. Our room was great, the pool vibes and beach were amazing. Food was pretty decent and the breakfast buffet was actually stellar every morning. Would definitely come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo espectacular
Stayed 5 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, staff, food—everything was fantastic! Really enjoyed my stay and looking forward to returning here again someday in the near future!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience at this hotel is truly exceptional, with outstanding services and modern amenities that exceed expectations. The dining options are varied and of the highest quality, catering to every taste. Most spectacular of all is the innovative pool division: an adults-only area ideal for relaxation, a family zone perfect for shared moments, and an exciting water park for children that guarantees endless fun.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent at all dining locations and food was great. Twiggy adult pool was also amazing and loved having the beach just steps away. Our room was great and we had an ocean view so it was a beautiful view morning and evening.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable. The staff was very professional and attentive.
Stayed 7 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, drinks were flowing steady, most of the food was delicious, staff was mostly helpful, there's was some bad odors in & around our room that was bad but didn't ruin our experience.
Stayed 4 nights in Aug 2025

8/10 Good

Selim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and truly appreciated the overall amenities of the hotel. The gym was excellent—well-equipped, clean, and motivating to use daily. The beach/adult only pool service was also outstanding, attentive, and made our days by the sea and pool very enjoyable. Where we felt room for improvement was mainly at dinner. At Filia and Cleo restaurants, the service was not on par with the rest of our experience. The waiters seemed overwhelmed, and if you booked dinner later in the evening, the waiting times were very long. On one occasion, we waited over 30 minutes just for drinks, and we consistently had to request refills or additional items. The servers came across as rushed, cold, and not very attentive, which dampened the dining experience. That being said, lunch was always a pleasure—great food, smooth service, and a much more relaxed and enjoyable atmosphere. Overall, we loved the hotel and its facilities, but we hope management will improve the dinner service experience to match the high standard set by the rest of the property.
Stayed 8 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Rayanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. The food was great!!!! Honaeable mention to the Steakhouse, and the staff were great as well! This resort definitely has a lot of families/couples but singles still have their place here with meeting other adults at the adult only pool. We had a blast over there. Downsides, their showers don’t really close properly so the area did get wet when we took showers. We had to lay down towels which is only a minor inconvenience, another downside is that there were a lot of children. We did go mid-August so maybe parents wanted to take their kids on a last minute trip before school starts. This also isn’t a resort if you’re looking for night life. Everything is closed by 10pm and there is one bar that’s open till 1am that has a DJ but the party scene there can be hit or miss. If you find friends to meet up with it could be fun but you have to create the environment. If you want nightlife you can travel to downtown Cancun in the Hotel Zone which is only like a 20-30 minute drive which is worth it. Uber is reliable. We also walked to the Punta Sam Terminal Ferry which was a 14 min walk and it was a pretty safe walk once you find where the sidewalk is. We took the ferry to Isla Mujeres. So if you are looking to get off of the resort there are def some fun AND safe things to do. Overall I rate the resort a 4.3 and would definitely come back
Stayed 4 nights in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

zhanna

Stayed 7 nights in Aug 2025

10/10 Excellent

Jose Roberto

Stayed 2 nights in Aug 2025

2/10 Terrible

Manching

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
lack of adult activities. No DJ at the adult pool. Hudson Tavern poor service, bad bartender and food served cold.
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay in Mexico yet!
Stayed 4 nights in Aug 2025