SLS Playa Mujeres – ALL Inclusive Collection

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Where to?

Dates

June 2026

July 2026

3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Pet friendly

includes taxes & fees

Jun 7 - Jun 8

Explore the area

Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

Place, Mujeres Beach
‪3 min drive‬
Place, North Beach
‪44 min drive‬
Place, La Isla Shopping Mall
‪45 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪50 min drive‬

Room options

Premium bedding, free minibar, in-room safe, desk

Captivate Swim-Out King

Wonderful

Garden view
538 sq ft
1 bedroom
Sleeps 4
1 King Bed

Captivate Swim-Out Two Queen

Garden view
538 sq ft
Sleeps 4
2 Queen Beds

Delight Ocean View King

Wonderful

Ocean view
538 sq ft
Sleeps 4
1 King Bed

Delight Ocean View Two Queen

Ocean view
538 sq ft
Sleeps 4
2 Queen Beds

Delight King

Excellent

City view
538 sq ft
Sleeps 4
1 King Bed

Delight Two Queen

Wonderful

City view
538 sq ft
Sleeps 4
2 Queen Beds

SLS Elite King

Good

Marina view
538 sq ft
Sleeps 4
1 King Bed

SLS Elite Two Queen

Marina view
538 sq ft
Sleeps 4
2 Queen Beds

SLS Elite Ocean View Rooftop King

Exceptional

Ocean view
538 sq ft
Sleeps 4
1 Double Bed and 1 Twin Bed

SLS Elite Ocean View Rooftop Two Queen

Exceptional

Ocean view
538 sq ft
Sleeps 4
1 Double Bed and 1 Twin Bed

SLS Elite Specialty Suite

Ocean view
538 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

Ocean view
764 sq ft
Sleeps 4
1 Double Bed

Euphoria Corner Suite Ocean View King

Ocean view
893 sq ft
Sleeps 4
1 King Bed

Captivate Swim-Out Family Style two-Bedroom

Exceptional

Garden view
1453 sq ft
Sleeps 6
1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

City view
1076 sq ft
Sleeps 6
2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

Marina view
1044 sq ft
Sleeps 4
1 King Bed

Luxuriate Two Bedroom Suite

Ocean view
2497 sq ft
Sleeps 4
1 King Bed

Suite, 1 Bedroom

Ocean view
Sleeps 3
1 King Bed

Similar properties

On private beach
Pool
Hot tub
All inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres

Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.

SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Some rates at SLS Playa Mujeres – ALL Inclusive Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.

24-hour room service is available.

All inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

18 restaurants
2 poolside bars
3 beach bars
3 coffee shops/cafes
5 bars/lounges
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

18-hole adjacent golf course
2 hot tubs
24-hour gym
3 outdoor pools
Air hockey
Arcade/game room
Basketball
Beach club
Beach volleyball
Beach yoga
Billiards/pool table
Bodyboard
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Foosball table
Free children's club
Full-service spa
Games
Golf carts
Karaoke
Kayaking
Nightclub
Paddleboard
Playground
Sauna
Snorkeling
Steam room
Table tennis
Water sports equipment
Waterslide
Wine tasting room

Family friendly

3 outdoor pools
Arcade/game room
Art supplies
Baby toys
Beach toys
Children's books
Children's games
Children's pool
Children's toys
Free children's club
In-room babysitting (surcharge)
In-room crib
Lifeguards on site
Playground
Pool toys
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Guidebooks
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Free beach cabanas
Garden
Marina
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Elevator (36 inch wide door)
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

2 buildings
5 floors
Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - November 2024

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding

Bathroom

Children's slippers
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with premium cable channels
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres

SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

4/10 Poor

sarani

Traveled with partner

Feb 18, 2026

Liked: Amenities

Service was very slow. The restaurant reservations for dinner were booked and we didn’t get a reservation except for the last day.

Stayed 3 nights in Feb 2026

6/10 Okay

Nelson

Feb 18, 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Igor

Traveled with family

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Calm and Relaxing

Stayed 6 nights in Feb 2026

10/10 Excellent

Jim

Feb 17, 2026

Stayed 8 nights in Feb 2026

6/10 Okay

Shiva

Traveled with family

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was great. Wait for restaurants and in restaurants too slow.

Stayed 3 nights in Feb 2026

10/10 Excellent

Jim

Feb 16, 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Lillian, East York

Feb 15, 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Ali, Cleveland

Traveled with family

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Luxury feeling from the time we arrived and amenities were top notch. Very family friendly and the rooms are very clean. Restaurants and the food was amazing. The desserts were next level. We will definitely be going back, for all inclusive you feel spoiled and taken care of.

Stayed 4 nights in Feb 2026

8/10 Good

samantha

Traveled with partner

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort is beautiful & the staff exceed all expectations. We stayed Mon- Thrs so the resort may have been less busy than usual. The Elite status does not seem to be worthwhile. The staff are equally attentive to all guests. One small disappointment was I was told before we checked in that they would do “something special” for our anniversary. But, nothing happened even though they confirm “a special surprise” at check in. Not necessarily a deal breaker but just goes to show a lack of follow through. Otherwise, I could not think of anything negative to say.

Stayed 3 nights in Feb 2026

10/10 Excellent

Tracy

Traveled with partner

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Fantastic food, lovely staff, modern, clean

Stayed 4 nights in Feb 2026

8/10 Good

Michele

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean, good food. Only issue is adult pool not allowing teens. The family pool was too crowded with lots of little kids making it difficult for teens to want to hang out.

Stayed 5 nights in Feb 2026

10/10 Excellent

Nivethika

Feb 13, 2026

Stayed 7 nights in Feb 2026

4/10 Poor

Luis

Traveled with partner

Feb 13, 2026

Disliked: Amenities

Do not book this resort if you are expecting a five-star or VIP experience. Pools are not heated, which made them unusable during colder weather, including the swim-up room we paid extra for. The jacuzzis were barely warm and not enjoyable. Service was extremely inconsistent, with long waits at restaurants and little acknowledgment from staff. This is also NOT a couples-friendly resort. It is heavily focused on families, with very limited adults-only areas. The room walls are paper thin, and hallway noise from children running, yelling, and crying starts early in the morning. Even the “romantic” wine cellar dinner was loud, crowded with families, and far from intimate. We are Expedia Gold members and specifically chose this hotel because it is listed as a VIP property. No upgrade was offered despite room availability, and the only VIP benefit was a 20% spa discount. Other VIP hotels typically provide welcome amenities or personalized recognition, which was completely missing here. The property looks beautiful in photos, but the service, comfort, and overall experience do not match five-star or VIP expectations. Travelers looking for luxury, relaxation, or a romantic stay should strongly consider other options.

Stayed 6 nights in Feb 2026

10/10 Excellent

Christina

Traveled with family

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort was amazing! Rooms were beautiful and spacious and all the staff were excellent. The restaurants were a nice surprise! So many options to choose from.

Stayed 6 nights in Feb 2026

8/10 Good

Adam

Traveled with group

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Hotel was nice overall

Stayed 4 nights in Jan 2026

8/10 Good

Verified traveler

Traveled with partner

Feb 9, 2026

Liked: Cleanliness, property conditions & facilities

First night the view was horrible. They put us in a horrible room because they make less money when you book through expedia. We complained because our ocean view was literally totally blocked by buildings. I travel a lot and see this happening more and more by using expedia you get the bad room. I complained and they gave us a free upgrade for the remaining two nights

Stayed 4 nights in Jan 2026

4/10 Poor

Chaim

Traveled with family

Feb 9, 2026

Liked: Cleanliness, property conditions & facilities

Paid for the ocean view first 2 night thy give me a grand floor On their website $100 per adult for kosher food When we arrived we paid $160 per adult

Stayed 4 nights in Jan 2026

10/10 Excellent

Theresa

Feb 5, 2026

Great place to relax.

Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Feb 4, 2026

Stayed 4 nights in Jan 2026

4/10 Poor

Courtney

Traveled with partner

Feb 3, 2026

Disliked: Amenities

We were so excited for an all inclusive experience with SLS but this property fell short on so many levels. The food and beverage selection and execution was terrible. Several of our meals came out unseasoned, undercooked or overcooked and just inedible. Many things were not included in the “all inclusive” even though we had the top tier package. We paid extra for coconut water by the pool, sake with our Asian dinner and only one wine was available without an up charge at most restaurants. To top it off, the first night we were there, there was a “comedian” as entertainment for the guests. The “comedian” was a Trump impersonator that spewed hateful, racist, discriminatory “jokes” for over an hour. It was appalling that an SLS property would allow this. Regardless of beliefs, a hotel resort is not an appropriate venue for what seems like a comedic take on a politically rally. We were so unhappy with our experience we left early. A couple of positives warranting 2 stars: The property itself is beautiful and well kept. The staff was very kind and hardworking. Overall, this is absolutely not a 5 star resort and doesn’t even come close to comparing to the experience at other SLS properties. They need a few years to get it together and learn how to operate as an all inclusive. 0/10 would not recommend.

Moldy strawberry delivered with breakfast

The “green beans and almonds” side from the Mediterranean restaurant

The medium/medium well steak ordered from Union

Stayed 4 nights in Jan 2026

10/10 Excellent

Mai

Feb 2, 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Keith Maurice, Halethorpe

Traveled with family

Feb 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was very clean and had a pleasant aroma. The staff was very friendly!

Stayed 4 nights in Jan 2026

8/10 Good

Ashlei

Traveled with partner

Feb 2, 2026

Liked: Cleanliness, property conditions & facilities

Most of the staff was great, the food was absolutely excellent although the Italian restaurant was my least favorite, the facility was very nice. It was very relaxing and I enjoyed myself. However, there was not much to do on some nights. There’s no club or casino so I would say this resort is more about relaxation plus there’s lots of kids. Around the fourth night we did become bored, but it was OK because we were there for relaxation overall I enjoyed myself.

Stayed 5 nights in Jan 2026

10/10 Excellent

Luiza

Traveled with family

Jan 30, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property with great dining options and friendly service. Modern rooms and fun atmosphere make it a fantastic place for a beach vacation.

Stayed 4 nights in Jan 2026

8/10 Good

Gilles

Jan 29, 2026

Stayed 5 nights in Jan 2026

SLS Playa Mujeres – ALL Inclusive Collection

Choose dates to view prices

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Reviews

Popular amenities

Explore the area

Room options

View all photos for Captivate Swim-Out King

Captivate Swim-Out King

View all photos for Captivate Swim-Out Two Queen

Captivate Swim-Out Two Queen

View all photos for Delight Ocean View King

Delight Ocean View King

View all photos for Delight Ocean View Two Queen

Delight Ocean View Two Queen

View all photos for Delight King

Delight King

View all photos for Delight Two Queen

Delight Two Queen

View all photos for SLS Elite King

SLS Elite King

View all photos for SLS Elite Two Queen

SLS Elite Two Queen

View all photos for SLS Elite Ocean View Rooftop King

SLS Elite Ocean View Rooftop King

View all photos for SLS Elite Ocean View Rooftop Two Queen

SLS Elite Ocean View Rooftop Two Queen

View all photos for SLS Elite Specialty Suite

SLS Elite Specialty Suite

View all photos for Euphoria Suite King

Euphoria Suite King

View all photos for Euphoria Corner Suite Ocean View King

Euphoria Corner Suite Ocean View King

View all photos for Captivate Swim-Out Family Style two-Bedroom

Captivate Swim-Out Family Style two-Bedroom

View all photos for Delight Family Style Two-Bedroom

Delight Family Style Two-Bedroom

View all photos for Euphoria Corner Suite Marina View King

Euphoria Corner Suite Marina View King

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

All inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information