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Suite, 1 King Bed, Ocean View (Euphoria)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View (Delight)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Captivate Swim out)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Captivate Swim out)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elite Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Double Bed (Euphoria)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All meals, snacks, and beverages included

  • Gratuities included
  • Additional gratuities accepted
  • All available beverages included
  • All meals included

Property Features

SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a garden. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

  • Waterslide
  • Number of outdoor pools - 3
  • Elevator
  • 24-hour front desk
  • Beach club on site (surcharge)
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Games
  • Table tennis
  • Foosball
  • On private beach
  • Conference space size (meters) - 810
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 498
  • No accessible shuttle
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Number of accessible parking spaces 5
  • Couples/private dining
  • Coffee/tea in common areas
  • Elevator door width (inches) - 36
  • Number of bars/lounges - 5
  • Elevator door width (centimeters) - 91
  • Full-service spa
  • Number of beach bars - 3
  • Marina on site
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Concerts/live shows
  • Meeting rooms
  • Tours/ticket assistance
  • Evening entertainment
  • Beach sun loungers
  • Free WiFi
  • Number of coffee shops/cafes - 3
  • Nightclub
  • Children's pool
  • Spa services on site
  • Number of restaurants - 18
  • Dock
  • Conference space size (feet) - 8719
  • Banquet hall
  • Beach towels
  • Air hockey
  • 24-hour fitness facilities
  • Gated community
  • Arcade/game room
  • Wedding services
  • Golf cart
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room

Room Amenities

SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers. This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size: 42
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Child-size slippers
  • Wardrobe or closet
  • Mobile key entry
  • Desk chair
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.

24-hour room service is available.

Spa Services

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/bodyboarding on site
  • Motor boating nearby
  • Beach volleyball on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Water skiing nearby
  • Parasailing nearby
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Paddleboard on site
  • Bodyboard on site
  • Ecotours nearby
  • Surf lessons - nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Guests can access their rooms with a mobile device.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

Children stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 4000.00 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (up to 42 lbs per pet)
  • Service animals are welcome, and are exempt from fees

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

Hotel Names

  • SLS Playa Mujeres
  • SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Hotel Reviews

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