SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Exterior
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Exterior
Miscellaneous
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
$667
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Garden view

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

Delight Ocean View King

9.4 out of 10
Exceptional
(15 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • City view

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Marina view

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Marina view

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Ocean view

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Ocean view

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Captivate Swim-Out Family Style two-Bedroom

  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Garden view

Delight Family Style Two-Bedroom

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • City view

Euphoria Corner Suite Marina View King

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Marina view

Luxuriate Two Bedroom Suite

  • 2497 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Ocean view

Similar properties

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123005f27c81

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 789 reviews
Rating 8 - Good. 115 out of 789 reviews
Rating 6 - Okay. 64 out of 789 reviews
Rating 4 - Poor. 24 out of 789 reviews
Rating 2 - Terrible. 34 out of 789 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mazal

Traveled with family and small children
Liked: Cleanliness
They gave us a room. Next to the elevator and door to the outside my baby could not fall asleep, every night people go back to their rooms take the. elevator next to our room, loud speaking,walking with heels we would hear too much noise, i asked to switch a room they told us no rooms avaliable at this time, the restaurants are limited to what they serve, lunch every day is same food only two places were open for lunch, not happy at all my vacation was ruined 😑
Stayed 6 nights in Oct 2025

10/10 Excellent

Jerad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow hôtel magnifique je le conseil vivement je vais y revenir
Stayed 1 night in Oct 2025

10/10 Excellent

Ervin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was great
Stayed 6 nights in Oct 2025

8/10 Good

Kathleen Anne

Stayed 3 nights in Oct 2025

6/10 Okay

Jack

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, the stay was quite pleasant. The room was clean and comfortable, and the environment was nice. However, it didn’t really feel like a five-star hotel — more like a four-star experience. Lunch options were limited, and dinner required advance reservation, which was a bit inconvenient. Unfortunately, all four of us experienced some stomach discomfort after dining at the hotel and after the trip we still having diarrhea. Not sure if it was due to the food or the water. I hope the management can improve food hygiene and offer more dining choices.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family and just relaxing. This is my favorite of the 4 associated properties in this community complex
Stayed 4 nights in Oct 2025

8/10 Good

Geselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for my bday and was quite disappointed at not receiving a note or small token (cake etc) for my stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yongook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality is pretty good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ibrahima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service that is warm and responsive to guests, beautifully manicured and managed facilities and great dining experience. Will definitely return again and again
Stayed 3 nights in Oct 2025

10/10 Excellent

Marjorie

Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 4 nights in Oct 2025

8/10 Good

Joshua, Valparaiso

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Not everything was open. Limited dinner reservations available. Small gyms with broken treadmills
Stayed 3 nights in Oct 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it's new the staff was very friendly I also like that there was a big choice a lot of options gluten free lactose free very eco-friendly
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Amazing hotel...would highly recommend to couples and families.
Stayed 5 nights in Oct 2025

8/10 Good

Nabila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 3 nights in Oct 2025

10/10 Excellent

sugandha

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great experience.
Stayed 5 nights in Sep 2025

10/10 Excellent

GURVINDER

Stayed 5 nights in Oct 2025

10/10 Excellent

Andriy A

Stayed 8 nights in Sep 2025

10/10 Excellent

Lavette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at SLS Playa Mujeres! I had an amazing time at SLS Playa Mujeres! The swim-up bar was my favorite — Enrique made great drinks and was super friendly. Chef Israel at Cleo’s was incredible; the food was fresh, flavorful, and beautifully done. I also loved Twiggy, the poolside restaurant — everything I tried was delicious. The resort itself is gorgeous with stunning views, a relaxing vibe, and an amazing spa. I left feeling completely refreshed and can’t wait to come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mauricio, Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Agatha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has all the makings of a five star resort think opportunity to become a hotel that's easily on par with the rosewood on four seasons brand. The food was absolutely outstanding for an all-inclusive. The vibe in the Italian restaurant made me feel like I was in a cute small butt hip restaurant in New York City in Soho. The steakhouse had incredible steaks that tasted like they were freshly grilled on a hot Cole grill. I'm not a big drinker, but I had a glass of wine each night and I was impressed with the house, Merlot. Our server by the pool in our cabana, Eliseo was so happy and nice and did a fantastic job. And general, I would say all of the Wait staff that we had were amazing so helpful. The property itself is absolutely gorgeous. It feels like a tropical getaway with a fabulous Gem, coffee, bar, and juice bar. I love the grounds. There is a lotta walking if you have an injury, it can kind of wear on you. The beach was actually great. Very small white sand with very little seaweed. The pools were fabulous lots of slides for kids. The adult pool had loud music throughout most of the day. I think they need a quiet vibe Pool. The only reason I'm not giving the hotel a five star is because there was some issues with the way the initial manager handled a problem with my room. But once I emailed Hotel management, my issues were handled very well by the manager Xavier. I would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tavy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite things about SLS is the landscaping, café, and the restaurant. The landscaping is beautiful, the food is delicious in the café stays open late.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

oleksandr

Stayed 8 nights in Sep 2025