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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
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Restaurant
Creator video
Private beach, free beach cabanas, sun loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Indulge 1 Bedroom Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Hot Tub
  • Pet friendly
$443
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Delight King

Free minibar, in-room safe, desk, laptop workspace

Delight King

9.0 out of 10
Wonderful
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Beach/ocean view

Delight Ocean View Two Queen

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Indulge 1 Bedroom Suite

Indulge 1 Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace

Indulge 1 Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Delight Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Family Style Two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for SLS Elite Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Two Queen

  • 538 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop Two Queen

Terrace/patio

SLS Elite Ocean View Rooftop Two Queen

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

Terrace/patio

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite | Free minibar, in-room safe, desk, laptop workspace

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

View from room

Captivate Swim-Out Two Queen

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Euphoria Suite King

Euphoria Suite King | View from room

Euphoria Suite King

  • 764 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Captivate Swim-Out King

View from room

Captivate Swim-Out King

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Specialty Suite

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Specialty Suite

  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

View from room

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Euphoria Corner Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Ocean View King

  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View King

Beach/ocean view

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star property in Playa Mujeres
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 18 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Onsite secured self parking is complimentary. A total renovation of this property was completed in November 2024.

SLS Playa Mujeres – ALL Inclusive Collection has designated areas for smoking.

SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,719 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 631 reviews
Rating 8 - Good. 90 out of 631 reviews
Rating 6 - Okay. 51 out of 631 reviews
Rating 4 - Poor. 16 out of 631 reviews
Rating 2 - Terrible. 25 out of 631 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luis Osorio

Liked: Cleanliness, amenities
Stayed 7 nights in May 2025

8/10 Good

Yisel De la

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed here with a big group of friends and family—11 adults and 8 kids under 6—and overall, the experience was fantastic! The service stood out thanks to amazing staff members like Ana at the Market buffet, Romeo at Caracol, Christian at the Bungalow, Arturo at Filia, and the incredible beach and pool servers who kept everyone happy and hydrated. Special shoutout to Mauricio, our butler, who went above and beyond to help us coordinate dinner reservations for our large group, even through three birthday celebrations. The beach was a dream—clear, calm, and peaceful. The location is ideal, and the amenities were solid, especially the awesome waterpark (a big hit with the kids!) and the adorable kids club with a fun outdoor play area. There were also shows almost every night, special shoutout to a music band that played our last night there and made us danced with its fun lead singer Gloria. We enjoyed delicious lunches at Cleo, where fresh fish and grilled seafood were a standout, and also loved grabbing food at The Bungalow by the beach. If you go, don’t miss Filia—the Italian food there was top-notch.The family pool was a bit on the small side considering is for families. A couple of downsides: one night we were seated on the terrace at Union, and the heat made it tough to enjoy enjoy the meal—Jonathan, our waiter, was the highlight for trying to get us through it quickly and kindly. And one evening our jacuzzi was scalding hot, which was a safety concern.
Stayed 7 nights in May 2025

10/10 Excellent

Marriyam

Stayed 4 nights in May 2025

10/10 Excellent

PRINCCESS SARNIA BIANCA MARRYSHOW

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food & Allergy Care Each meal, especially breakfast, offered a wide variety of options from traditional Mexican dishes to plant-based items, fresh juices, pastries, and made-to-order stations. What truly stood out was how well the resort accommodated food allergies. Service & Responsiveness From check-in to check-out, the staff were warm, professional, and proactive. Housekeeping, concierge, room service, and poolside staff were quick to respond and always respectful. Cleanliness Our room was refreshed daily, with fresh linens and well-stocked amenities. Housekeeping was consistent and efficient, always working quietly and without disruption. Shared spaces like the lobby, hallways, pool area, and restaurants were spotless.
Stayed 3 nights in May 2025

10/10 Excellent

Minh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, and felt safe. The food was great. All the staff were efficient and kind. 10/10
Stayed 7 nights in May 2025

8/10 Good

Franco

Stayed 4 nights in May 2025

10/10 Excellent

Cassandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is exceptional! The food was amazing, the amenities were top tier and the resort was so beautiful. The only area for concern is how hot the stone walkways become in the day and poor markings for ledges and steps, making the resort a little pit of a trip hazard. Grip tape or a reflective strip could make a world of a difference. Special kudos to the following people who were awesome during our stay. Mario concierge bell hop Jamba (spelling?) entertainment supervisor Francisco at Cleo Fi’Lia server, Juan Carlos Twiggy server Roberto Carlos at Union
Stayed 3 nights in May 2025

10/10 Excellent

Josue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best all inclusive resort I’ve ever stayed at 10/10
Stayed 4 nights in May 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New All Inclusive

Very beautiful, relaxing and attentive staff. I got the Elite package, I recommend it for people who enjoy the spa as it comes with 1 day pass for their beautiful spa, and an assigned butler that helped with reservations to all the restaurants we wanted (amazing food at Caracol and Union) Also comes with in room dining which was convienent. A lot of bars to check out, such as a cigar bar, speakeasy, sports bar and more! I absolutely loved that we had day beds by the pool and beach reserved for Elite guest. We are definitely planning on going back, might skip on the Elite package next time due to the price but definitely worth it. The staff was simply amazing!!
Stayed 4 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

ADAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good, concierge made sure everything was looked after and went above + beyond for special moments the whole stay (specifically Persy). Would definitely come back for everything it had to offer
Stayed 7 nights in May 2025

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, amenities
I would’ve given this resort a 5-star rating, but there were a few issues with the room and one of the restaurants we visited. The resort is beautiful, and the entire staff was incredibly helpful and friendly! However, the room’s air conditioner wasn’t working properly. It only blew air, not cold air, which was incredibly humid and uncomfortable. They sent someone to check it out, and he claimed to have fixed the problem, but it didn’t work again. We slept in those conditions for two nights in a row! Finally, we were assigned a new room, and the difference was dramatic. I think the previous room was just a bad one. The shower door didn’t close properly, and the overhead shower continued to leak, even though we switched to the handle-held showerhead. On a positive note, the food was great, except for Cielo. For some strange reason, we weren’t served our meals until 50 minutes after we ordered. We watched everyone who came in after us get their food before us. All the other restaurants were amazing, though!
Stayed 3 nights in May 2025

10/10 Excellent

BELKYS, Bronx

Liked: Cleanliness, property conditions & facilities
This is amazing hotel. The Staff and services are exceptional.
Stayed 3 nights in May 2025

10/10 Excellent

Aldijana

Stayed 5 nights in May 2025

10/10 Excellent

Saman

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The design for outside and inside areas, restaurants, pools, beach, entertainments, kids club, food and services, everything was well thought and amazing. The staff, especially our butler Roberto, were always polite, friendly and assisting. Thank you SLS ❤️
Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an incredible long weekend! The food was excellent and pool was beautiful.
Stayed 3 nights in May 2025

10/10 Excellent

Erick juan

The staff at the resort was great. They actuallu go above and beyond for your needs.
Stayed 4 nights in May 2025

10/10 Excellent

Fatima

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our experience was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

JONG GUL, WOODBRIDGE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
True 5 star hotel! Foods and Drinks are top notch! Servers are somewhat less than 5 star level yet but getting there. All my family members will go back to this hotel definitely 👍😎👌
Stayed 5 nights in May 2025

10/10 Excellent

Manuel

Stayed 5 nights in May 2025

8/10 Good

Ilya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New hotel in a nice area, plenty of restaurants for dinner. However for breakfast only the buffet is open and for lunch three restaurants are open which you did not need reservations. Bad news is that for dinner you need reservations to restaurants and no one tells you ghis at check-in which would have been great. Overall good hotel amazing staff and nice beach.
Stayed 5 nights in May 2025

10/10 Excellent

Alyssa Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience at SLS Playa Mujeres. We loved the food and drinks. It was delicious and similar to fine dining experiences back home. The quality was great! A highlight was Press and Verde, where we would get yummy lattes and fresh smoothies/juices every morning. The staff at the Press were great! The restaurants and food were amazing. Our favourite a la carte restaurant was the Mexican Caracol, but all of them had delicious food and attentive staff. Shoutout to the entire team at Caracol for such an amazing and delicious dining experience! The hotel was beautiful with so many relaxing, peaceful spots. The architecture is cool and perfect for photos. I loved the neutral colours and designs. The adults only pool and lunch spot Twiggy is where we spent most of our time. The staff were extremely attentive and friendly. Roberto, Ever, and Adonis were great!! The pool is beautiful and had shaded and shallow areas for convenience. Even the pool lounge chairs were comfy and cute. Highly recommend! Our hotel room (ocean view) was beautiful. We loved the view and balcony. The floor to ceiling window doors that open all the way were a special touch. We loved that the room came stocked with snacks and a mini bar that were restocked daily. The only thing I didn’t like was that you could see into the shower from the bedroom. I do not recommend sharing the room with anyone you wouldn’t want watching you shower. The staff at the concierge were extremely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sls was fantastic. We enjoyed our stay as a family of four. The beach was pretty and the waves calm. Restaurants were great. However, the service was excellent and really made this place stand out.
Stayed 7 nights in May 2025

8/10 Good

Corey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Thao Ly Chau

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, wonderful restaurant options!
Beach
Stayed 6 nights in Mar 2025