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Hotel Amenities

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Kayaking included
  • 24-hour room service
  • Tennis included
  • Volleyball included
  • Bicycling included
  • Golf included
  • Golf - number of holes 18
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite nightclubs included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Buffet-style meals included
  • A la carte dining included
  • All available beverages included
  • Scuba diving lessons not included
  • Tennis lessons not included
  • Onsite entertainment and activities included

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Summer fun is a breeze at Secrets Playa Mujeres Golf & Spa Resort, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 7 bars/lounges. Wireless Internet access is available for a surcharge. This luxury resort also offers outdoor tennis courts, a fitness center, and a garden. Complimentary self parking and valet parking are available on site.

Secrets Playa Mujeres Golf & Spa Resort has designated areas for smoking.

  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • On private beach
  • Free reception
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 1
  • Total number of rooms - 42
  • Golf course on site
  • Barbecue grill(s)
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 7
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Meeting rooms
  • Tours/ticket assistance
  • Pool sun loungers
  • WiFi (surcharge)
  • Number of coffee shops/cafes - 1
  • Nightclub
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 9
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Secrets Playa Mujeres Golf & Spa Resort offers 42 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Punta Sam resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • iPod docking station
  • Rainfall showerhead
  • Furnished balcony or patio
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Food & Drink

A complimentary manager's reception is offered each day.

Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.

Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner.

Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Guests under 17 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Minimum age to access spa is 17
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and complimentary bicycles. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Miniature golf on site
  • Snorkeling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: MXN 1018.00
  • New Year's Day (1 January) Gala Dinner per child: MXN 742.00 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1300 per accommodation, per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Minimum guest age is 18

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 1300 per accommodation, per day
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Secrets Playa Mujeres Golf Resort Todo Incluido
  • Secrets Golf Resort Todo Incluido
  • Secrets Playa Mujeres Golf Todo Incluido
  • Secrets Golf Todo Incluido
  • Secrets Playa Mujeres & Spa
  • Secrets Playa Mujeres Golf Spa Resort
  • Secrets Playa Mujeres Golf & Spa Resort Resort
  • Secrets Playa Mujeres Golf & Spa Resort Punta Sam
  • Secrets Playa Mujeres Golf Spa Resort Todo Incluido
  • Secrets Playa Mujeres Golf & Spa Resort Resort Punta Sam

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