Hotel Cayuga

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Cayuga

Outdoor pool, sun loungers
Reception
Sports bar
Outdoor pool, sun loungers
Suite Jacuzzi | Premium bedding, blackout drapes, soundproofing, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
calle 4, Puntarenas, Provincia de Puntarenas, 60101
  • Puntarenas Marine Park
    6 min walk
  • Pollazo
    1 min walk
  • Transmonteverde Bus Terminal
    88 min drive
  • Puntarenas (JAP-Chacarita)
    11 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Suite Jacuzzi

  • Sleeps 2
  • 1 King Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Mini Apartment

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Cayuga

3-star hotel in Barrio Las Playitas
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Cayuga offers 35 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel Cayuga features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. This Puntarenas hotel also offers a terrace and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Cayuga is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.
Hotel Cayuga has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cayuga Hotel
Hotel Cayuga Puntarenas
Hotel Cayuga Hotel Puntarenas

Hotel Cayuga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 125 reviews" "
Rating 8 - Good. 33 out of 125 reviews" "
Rating 6 - Okay. 11 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 6 out of 125 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovated hotel, clean bedrooms, nice pool and spa, Restaurant option available with traditional options. Love it.
Stayed 1 night in Aug 2024

10/10 Excellent

tammy, Red Deer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and i stayed for 4 nights. The hotel staff especially the gentleman at the front desk was fantastic. We set up our tours and taxi's, it went flawless!! I have limited mobility so he made it so easy. Gave us great places to eat, helped us to find great aces to eat. Highly recommend.
Stayed 4 nights in Aug 2024

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel earns 10/10 for amenities, cleanliness , and staff friendliness. We had secure off street parking. It was in a sketchy part of town.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puntarenas Costa Rica very nice hotel
The hotel is in town, close walk to the beach. Staff is very accommodating and friendly. Rooms are very clean and comfortable. Pool area very nice. Our first time to Puntarenas Costa Rica and the hotel is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y súper aseado.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

JOSEPH

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Andrew

Disliked: Staff & service, room comfort
Poor Accommadation
Considering the money we were charged to stay here I expected a lot better. Advertised WIFI Smart TVs and Cable channels. Wifi hit and miss cable kept dropping out as did the TV. Complained to reception and Josephine ( who clearly doesn't like foreigners) was NOT helpful. She also took offence when I asked her if she could speak english. Why work in a hotel reception. Not interested in TV problem just walked out of room when she realsied it was faulty. We asked if we could talk to a manager, but she said no we dont have one until 9am tomorrow. Also again simple things like tea coffee in the room or bar fridge nothing. Everything is all extra charges. Breakfast the following morning was same food served out cold eggs etc orange juice same powdered cordial. For a $100 a night I expected a lot better. Walls in room 123 were all stained and damp.
Stayed 1 night in May 2024

6/10 Okay

Judge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024

6/10 Okay

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner only works with room key, meaning you need you need to wait several minutes to cool every time you leave the room.
Stayed 1 night in Apr 2024

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Pool was nice. Location was central. AC took a while to start cooling. Beds were on the firm side but OK. Bathroom nice.
Stayed 1 night in Mar 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

HUGO

Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great just great.
Great service by the hotel crew. Good food and quite place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was clean & beautiful, the staff were super friendly and welcoming. We would come back.
Stayed 3 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Rica Beach trip.
The hotel staff was amazing, and thank goodness, there was someone at the desk who spoke english. Better to stay here if you can speak spanish, but we did OK. Not many amenities in the room. The beach is only a few blocks away, but the water was very dirty while we were there. Pool was great, and there is always part of the pool that is in the shade no matter what time of the day. Nice hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Amenities, property conditions & facilities
Roads were very bumpy, seemed like area residents did not have any power and all entrances were gated and locked. This seemed normal to the locals but to us as tourists coming from other parts of Costa Rica was a very different experience. New culture was interesting. Definitely would stay at this hotel again.
Stayed 1 night in Mar 2024

4/10 Poor

Klaus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Amenities
Nice clean property, very comfortable stay.
Stayed 1 night in Feb 2024