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Best Western Thurrock Hotel

3.0 star property

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Reception
Property grounds
Garden
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
$84
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, Bluewater Shopping Centre
    ‪7 min drive‬
  • Place, Darent Valley Hospital
    ‪8 min drive‬
  • Airport, London (STN-Stansted)
    ‪42 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

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About this property

Best Western Thurrock Hotel

3-star Purfleet hotel close to Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of a business center and 8 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Thurrock Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Scholars Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Scholars Bar Lounge - This bar specializes in British cuisine and serves dinner and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Scholars Bar Lounge
  • Scholars Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 650 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Reviews

Best Western Thurrock Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 713 reviews
Rating 8 - Good. 241 out of 713 reviews
Rating 6 - Okay. 103 out of 713 reviews
Rating 4 - Poor. 51 out of 713 reviews
Rating 2 - Terrible. 39 out of 713 reviews

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

1 night business trip

Wi Fi ok Ample Parking Good breakfast Good food in Restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul & Milena

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel isnt fit for purpose. Hotel is clearly old and in much need of a complete refurb or even better still, knock it down! Abandoned football ground next door completely derelict and area doesnt exactly feel safe as signs all in car parks warning of crime. You couldnt pay me yo stay in this place again! Expedia, I would take this off your list now as the photos you've used dont show this hotel in its true light.
Stayed 1 night in Aug 2025

6/10 Okay

Sze Man Emily

Liked: Cleanliness, staff & service, room comfort

Quite disappointed

Very noisy about the floor. I can hear clearly who is going to this floor and everybody shut the door. The pictures when I reserved this hotel is not match in real. Very dark in my room. Very disappointed.
Stayed 1 night in Jul 2025

6/10 Okay

Tina

Business traveler
Liked: Cleanliness, room comfort

Average Hotel

Had to call a number on arrival as there was no one at reception when i arrived during the day. My room had everything i needed including a fan as my room was hot. There was a horrible odour in my room which smelt like cigarettes and the bathroom smelt of drains. The bed was comfortable and i slept well. Unfortunately i woke to lots of insect bites.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
One member of staff 😞
Stayed 1 night in Jul 2025

4/10 Poor

Aaron

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Jul 2025

2/10 Terrible

Leanne

Business traveler
Disliked: Property conditions & facilities, room comfort

Ok hotel if you don’t like good service or helpful

I had to call reception at 9.20 as suddenly a smell of a drug was coming into my room. The receptionist said she would come and investigate as I believed it to be coming from the room next door. Nobody came! I called again and the reception line just rang out. The smell was making me feel uncomfortable. I have had to use a quarter bottle of perfume to try and disguise the small
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great value for money clean and spacious

Liked the room Nice and quiet Spacious good value for money Only down side Is no air con room quite warm during summer
Stayed 1 night in Jul 2025

10/10 Excellent

Remus

Y
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Traveled with family
Liked: Amenities
Big family room, staff super helpfull and nice. Quiet, safe parking. However, no air conditioning in the room. And oh boy was it cooking in the room. Even if they provide a spare fan. We jist couldnt go in the bathroom during the day it was litterally a sauna. Would go back in cold months but not in summer. We would pay extra for air con and fridge if available
Stayed 7 nights in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Its lovely here its missing 1 thing a swimming pool but will be back again lovely staff and environment very ideal for family
Stayed 2 nights in Jul 2025

6/10 Okay

Gareth

Business traveler
Staff were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely clean comfortable Hotel. I will definitely come back here
Stayed 1 night in Jul 2025

6/10 Okay

wasiq

Stayed 4 nights in Jun 2025

6/10 Okay

Grigorij

Liked: Cleanliness, staff & service
This may be an isolated case, but over the past three days I had to visit reception twice to have my key reprogrammed, as it stopped working. Also, on Saturday night, the music played for far too long and made it difficult for me to get to sleep and rest properly before my competition.
Stayed 3 nights in Jun 2025

8/10 Good

Adenike

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, tidy and safe.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a little tired and need of updating. Found it a bit naughty to have to pay to park at this hotel. Otherwise it was ok.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maserame

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alen

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff were very welcoming and helpful, especially the lady on the check-in desk on Saturday afternoon. The room lights were either all on or all off, so we were not able to have a subdued lighting.
Stayed 1 night in May 2025

8/10 Good

Clive

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025