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Best Western Thurrock Hotel

3.0 star property

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Photo gallery for Best Western Thurrock Hotel

Property grounds
Garden
Property grounds
Reception
Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
$85
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Ship Lane, Aveley, Purfleet, England, RM19 1YN
  • Place, Royal Opera House Learning and Participation
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪18 min walk‬
  • Place, The Backstage Centre
    ‪2 min drive‬
  • Airport, London (STN-Stansted)
    ‪41 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive King Room - Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Queen Suite With Jacuzzi-Non-Smoking

  • Sleeps 2

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Exterior
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About this property

Best Western Thurrock Hotel

3-star Purfleet hotel close to Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Best Western Thurrock Hotel offers 66 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of a business center and 8 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Thurrock Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Scholars Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Scholars Bar Lounge - This bar specializes in British cuisine and serves dinner and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Extended parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Scholars Bar Lounge
  • Scholars Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 650 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 5.00 per night
  • Extended parking fee: GBP 5.00 per day
  • Late check-out fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Thurrock
Thurrock Hotel
Best Western Thurrock
The Thurrock Hotel
Best Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel
Best Western Thurrock Hotel Purfleet
Best Western Thurrock Hotel Hotel Purfleet

Best Western Thurrock Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 291 out of 736 reviews
Rating 8 - Good. 245 out of 736 reviews
Rating 6 - Okay. 106 out of 736 reviews
Rating 4 - Poor. 54 out of 736 reviews
Rating 2 - Terrible. 40 out of 736 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mikhael

Disliked: Cleanliness, amenities, property conditions & facilities
Basic breakfast, no lifts , had to carry luggage up 2 floors. No ac, nesrky burned my self with the shower cold water dissappeared while showering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Berte

Stayed 1 night in Sep 2025

10/10 Excellent

Laurence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Justyn

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, hotel on the whole clean. Staff friendly, but one lovely girl running reception, serving food and running bar, so beers not coming too fast. Could do with more staff on.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Sep 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Suite was nice .
Stayed 1 night in Sep 2025

8/10 Good

Desiree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we met the morning at checkout while we got to breakfast too (30mins) early as got the times wrong, being a Sunday, kindly allowed us into the breakfast hall earlier than usual as we had a 3 hr drive soon after. Good man. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, room very well equipped. Only 2 things let the room down. The floorboard above are very noisy and there were no light switches around the bed. You have to get out of bed to switch the lights off next to the door.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Business traveler
Disliked: Staff & service, amenities
Not really a flagship for the Best Western brand.
Stayed 1 night in Sep 2025

6/10 Okay

jason

Liked: Staff & service
Staff were quick, polite and attentive, however the room was quite dated and did not come close to a Premier Inn equivalent of the same price. The shower tray was cracked and didn't drain if the shower was on full, and the shower door did not fully close. The bed was only a double and a bit uncomfortable due to the sprung mattress. The room and property however were clean and despite the location next to the A13 / M25 junction, it was supprisingly quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Rajeev

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities

Tardy needs a good clean

Stayed 1 night in Sep 2025

8/10 Good

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Damien

Stayed 1 night in Aug 2025

6/10 Okay

Dana

Stayed 1 night in Aug 2025

6/10 Okay

Adenike

Traveled with family
Most of the staff are nice and helpful. Bed was comfortable. There is no lift in the hotel, making it stressful to carry luggage to and fro 2nd floor.
Stayed 1 night in Aug 2025

6/10 Okay

Ryan-Marc

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay as always

This is my regular go to hotel when visiting Essex/London. Very easy to get to, just off the M25 and very close to Lakeside Shopping Centre. There is plenty of parking. Check in is quick. Rooms are spacious and clean with a well stocked complimentary tea tray and complimentary toiletries. Bed is comfortable and shower is great. Staff are all very nice and friendly, especially Donna, Kirsty, Jamie and Theresa who always make you feel like a friend more than a guest. Will definitely be back again soon.
Stayed 3 nights in Aug 2025

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful location, friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Aug 2025