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Holiday Inn Alpensia Pyeongchang Suites by IHG

4.0 star property

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Photo gallery for Holiday Inn Alpensia Pyeongchang Suites by IHG

Exterior
Front of property - evening/night
Exterior
Water park
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
225-3 Yongsan-Ri, Daegwallyeong, Pyeongchang, Gangwon, 232-952
  • Alpensia Ski Resort
    ‪5 min walk‬
  • Ocean 700
    ‪9 min walk‬
  • Alpensia Ski Jumping Stadium
    ‪5 min drive‬
  • Yangyang (YNY-Yangyang Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

Suite, 3 Bedrooms (1 additional Ondol Bed) | In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Room - If you chose Breakfast, it is for 2 guests,Random assignment of bed

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Futon

View all photos for Suite, 3 Bedrooms (1 additional Ondol Bed)

Suite, 3 Bedrooms (1 additional Ondol Bed) | In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 3 Bedrooms (1 additional Ondol Bed)

  • Sleeps 7
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Futon

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed Pet Friendly)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Queen Futons

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Pet Friendly)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom (Pet Friendly)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (1 additional Ondol Bed)

In-room safe, individually decorated, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 additional Ondol Bed)

  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort Alpensia Pyeongchang by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (1000)
The price is $71
per night
$78 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Resort Alpensia Pyeongchang by IHG

About this property

Holiday Inn Alpensia Pyeongchang Suites by IHG

4-star Pyeongchang hotel connected to the convention center, walkable to Alpensia Ski Resort
The slopes await you at Holiday Inn Alpensia Pyeongchang Suites by IHG, which features a bar/lounge and a sauna. Limited housekeeping is available.
Holiday Inn Alpensia Pyeongchang Suites by IHG offers 419 air-conditioned accommodations with safes and slippers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Holiday Inn Alpensia Pyeongchang Suites by IHG helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Holiday Inn Alpensia Pyeongchang Suites by IHG is a smoke-free property.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Gym
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Water park
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Playground
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Alpensia Holiday Inn Suites
Alpensia Pyeongchang Suites
Holiday Inn Alpensia Pyeongchang Suites
Holiday Inn Alpensia Suites
Holiday Inn Alpensia Suites Hotel
Holiday Inn Alpensia Suites Hotel Pyeongchang
Holiday Inn Pyeongchang
Holiday Inn Pyeongchang Alpensia
Holiday Inn Suites Alpensia
Pyeongchang Holiday Inn
Holiday Inn Alpensia Pyeongchang Suites Hotel Daegwallyeong
Holiday Inn Alpensia Pyeongchang Suites Hotel
Holiday Inn Alpensia Pyeongchang Suites Daegwallyeong

Holiday Inn Alpensia Pyeongchang Suites by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 762 reviews
Rating 8 - Good. 245 out of 762 reviews
Rating 6 - Okay. 67 out of 762 reviews
Rating 4 - Poor. 32 out of 762 reviews
Rating 2 - Terrible. 30 out of 762 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yongmook

Stayed 1 night in Aug 2024

2/10 Terrible

Chong

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we felt cheated and like living in hell .
me and my family had a very very bad experience, we booked two queen beds but only given one queen bed for 3 adults and 2 children. 3 other family members had to sleep on the floor with an inch thick matress.We asked them to change to another room with 2 queen beds as booked, we were told that they never have room with two queenbeds.We have to drag 4 big luggage and 4 small luggage by ourselves in the slippery snow ground with two young travellers. My daughter and her two young children age 4 & 7 was falling ill due to sleeping on an uncomfortable thin matress in a (-7degrees Celsius) temperature, suffering from sleepness night. no one come in to clean the rubbish., we have to clear the rubbish bin upon check out if not we have pay a heavy fine. upon checking out i was talking to the manager (Mr Kwan Yong Sam ) about the situation of our stay and our experience, he shows no mercy and refused to listen and said that Hotels.com booked for us a deluxe room with only one bed for 3 adutls only., i showed him the printed confirmation of 2 queen beds he said it means to bed rooms not 2 queen beds, he refused to understand and not interested to read or understand. He kept twisting his words to protect himselves. His was very rude and he spoke loudly and he was shouting at me. I have been in the travel industry for 25 years and this is the 1st time i lost my cool and he crated a scene and cause embarasement. Mr Kwan told me that this is Hotles.com mistake. Can some one explain.
an inch thick matress, is more like comforter
an inch thick matress on the floor
a small pillow that could hardly hold a head.
.my grand daughter was sick and vomited on the matress, they wanted to charge us 15000 won for per matress.
Stayed 3 nights in Feb 2024

8/10 Good

Stephane, Ho Chi Minh City

Liked: Cleanliness
Disliked: Staff & service
Idéal location for skiing ,but old resort with limited f&b option. Also, bring your own bath towel, only hand towel provided
Stayed 3 nights in Feb 2024

10/10 Excellent

heewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

6/10 Okay

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised
The suites are not the same Holiday Inn that is advertised on Hotels.com. The Holiday Inn hotel is a separate entity The photos are of the hotel. The suites have a different check in. They are very basic. Our suite was large but paint and wallpaper was peeling with stains and a burn in the couch. Other than that the room was clean with The water park/pool is near the ski area but not part of the hotel, it is not included in the price. There are many good restaurants in the Alpensia village. The closest supermarket is in Pyeongchang.
Stayed 5 nights in Jan 2024

2/10 Terrible

Jovison

Stayed 1 night in Dec 2023

10/10 Excellent

heewon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

WOO TECK

Stayed 4 nights in Dec 2023

6/10 Okay

GARAN

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

JONGMIN

Stayed 2 nights in Mar 2023

6/10 Okay

Caelan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite disappointing that no bath towels are provided even when requested. Was expecting a certain amenities standards under IHG Hotels. Overall its was a lovely stay and would come back again.
Stayed 2 nights in Jan 2023

8/10 Good

seunghee

Stayed 1 night in Jan 2023

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, amenities
Twas like a swiss mountain resort Very convienient and lots of restaurants

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 BR deluxe apartment facing the ski slopes. The apartment is very clean, bright and spacious. We initially wanted to stay in Yongpyong but not easy to book as non-Korean visitors. We are glad that we stayed in Alpensia. The village has a nicer feel and less busy than Yongpyong. The hotel provides a free shuttle to Yongpyong but it is not that frequent. We planned ahead and it worked out alright.

8/10 Good

Jun Koo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alpensia has 3 properties - Suites, Resort and the Intecontinental Hotel. The main difference is the type of room you can have. The Suites are also in different buildings depending on whether you want 2BR or 3BR. Eg Block 301 is all 3BR, and 203 is all 2BR. The Suites are fairly basic but adequate. Heated floors are nice to have in winter but there is a lack of hooks to hang things, especially in the bathroom. You have to request for bath towels although they give you plenty of hand towels. There is some policy of charging you $1 for a bath towel but it wasn't applied when booking through an agent such as Expedia... don't really understand but that's our experience. The blocks all have easy access to the village and to the ski hill. Plenty of restaurants in the village from Korean BBQ to Japanese, burgers to pizzas etc. There are also 3 minimarts which have all the basics... but hard to find butter and fruits are expensive. We skied at both Alpensia and neighbouring Yong Pyeong. Snow and weather was better at Yong Pyeong for us when we were there. YP is a larger and perhaps better designed ski resort but more expensive as a result. The only problem skiing at Alpensia is that you need to hire your ski equipment every day... there is no long term rental, which means you need to queue for your lift tickets and then queue for your equipment daily. No problem if you want to ski for a day or two, but a hassle if you're here for a week.

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2022

10/10 Excellent

Byung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Anne

Liked: Staff & service, room comfort
Basic and slightly overpriced
Rooms are looking tired with small tears in the wallpaper, uncomfortable couches and a bit grimy kitchen. Overall, bed was comfortable and there was hot water. In-room phone would not work - so had to call using my own phone for towels. Linens and towels were clean. Resort is a bit empty toward the end of the ski season. Would stay again for a better price.
Stayed 5 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a free upgrade to a larger room, which was unexpected. The staff was very friendly and helpful. The hotel room was spacious, but some of the furniture was a little worn down. Additionally, the door bell was alarmingly loud-- we thought there was a fire alarm going off.
Stayed 2 nights in Mar 2021

8/10 Good

Hyundo

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

10/10 Excellent

Chang Oh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent roomy apartments which allow the family to function in a home like environment. Easy access to amenities and facilities. Ski slopes, lockers, rentals, shops, restaurants literally within stones throw. Excellent, convenient basement parking. Access to other resorts nearby. The common areas of the building are starting to look quite worn. The ski lift prices are horrendously expensive. There are no packages for more than 1 day. It’s more expensive than Western Europe to ski but that’s the entire Pyeongchang area. Rent a car from the airport and it will give you access to ski rentals, restaurants around town etc. major convenience.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020