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$81
includes taxes & fees
Sep 1 - Sep 2

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Presidential Suite | Living area | 43-inch TV with cable channels, table tennis

Phoenix Hotel Pyeongchang

  • Spa
  • Waterslide
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (841)
$221 nightly
The price was $246
The price is $221 total
includes taxes & fees
Phoenix Hotel Pyeongchang

About this property

Phoenix Resort Pyeongchang

3.5-star Pyeongchang hotel steps from Phoenix Park Ski Resort
Enjoy direct access to the slopes and a sauna at Phoenix Resort Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is available on request.
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Resort Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers karaoke and ski passes. Complimentary covered self parking is available on site, along with a car charging station.

Phoenix Resort Pyeongchang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
ONDO - This buffet restaurant serves breakfast only.
ABETO - This lobby lounge serves brunch only. Open daily.
ONDAM - This restaurant specializes in Korean cuisine. Open select days.
Forest Camping - This theme restaurant specializes in barbecue. Open select days.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open select days.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 39,000 for adults and KRW 25,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • ABETO
  • CHEONGLIM
  • Forest Camping
  • ONDAM
  • ONDO

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Elevator

More

  • 28 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Renovations and closures

The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 60000 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 39000 for adults and KRW 25000 for children
  • Pet fee: KRW 60000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Resort
Phoenix Pyeongchang Condominium
Phoenix Resort Pyeongchang Hotel
Phoenix Resort Pyeongchang Pyeongchang
Phoenix Resort Pyeongchang Hotel Pyeongchang

Phoenix Resort Pyeongchang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonghwan

Stayed 2 nights in Apr 2025

4/10 Poor

Rassendyll

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
poor and rundown facility, no bath towels supply
Stayed 1 night in Apr 2025

8/10 Good

HOOSIK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Seoyun

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Seung Soo

Stayed 3 nights in Feb 2025

6/10 Okay

Jiwoon

Stayed 2 nights in Feb 2025

10/10 Excellent

junhyuk

Stayed 1 night in Feb 2025

8/10 Good

Ada Sien Sheung

Liked: Cleanliness, staff & service
First time here. Staying at resort, a bit old style. Clean n tidy
Stayed 1 night in Feb 2025

6/10 Okay

Jiwon

Stayed 2 nights in Jan 2025

6/10 Okay

Jack, los angeles

Traveled with family and small children, Traveled with family
No where to park Buffet was not tasty food - okay Ski staff did not know how to process a Klook voucher - took over an hour for them to figure it out Service is bare minimum Towels could have been cleaner Room was nice sized and heated floors were nice Food options were OK , not the best Overall 3.5 stars Skiing was good and night time skiing and snowboarding good . They give you 2 options ie 4 hours or 6 hours The staff at the ski shop repair was nice and refused to take our gratuity Room could have been cleaner . Size was nice . No washer dryer in condo B , but there is a communal one To be fair we also came during new year (busy)
Stayed 4 nights in Jan 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski in and chill OUT!

No frills, nothin fancy, but just what the doctor ordered after a day on the slopes! Clean, functional, and right next to the lifts.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주차가 어렵지만 많은 편의시설이 있고 체크인과 체크아웃이 편리함.
Stayed 2 nights in Jan 2025

10/10 Excellent

myunghee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Francis Paolo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved how the property was a quick walk to the ski school and the slopes. There were many dining options and breakfast was served until 2pm so we could take it slow in the mornings. What I didn't like was that the room assigned to us had a dark interior and the furniture was not well-maintained. The leather chairs were already peeling. It had the overall feeling that it was old and not well-maintained
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Seung Soo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

sungha

Traveled with family
Liked: Room comfort
Disliked: Staff & service
아침에 전기콘센트에 전기가 안되서 연락했지만 퇴실할때까지 점검조차 안되 샤워후 머리를 말리지도 못했네요. 리조트내 전반적인 시설은 만족스럽지만, 대응이 항상 늦는거 같습니다.
Stayed 1 night in Jan 2025

4/10 Poor

Jintaek

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

WOOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service nice staff

cozy room in the skii mountain
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Hye jin

Stayed 4 nights in Dec 2024

4/10 Poor

GUKHEE

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The property is old and overpriced. There are many broken latches to close window doors. There is no safety lock attached to the main door. The place of shower head is so high and awkward, and nobody can use it because water came straight overhead.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Stayed 2 nights in Dec 2024

2/10 Terrible

Hyunsun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

YOUNG JUN

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024