The following facilities are closed on Tuesday:
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Resort Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.
Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers karaoke and ski passes. Complimentary covered self parking is available on site, along with a car charging station.
Phoenix Resort Pyeongchang has designated areas for smoking.
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations have separate dining areas. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Free self parking
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
ONDO - This buffet restaurant serves breakfast, brunch, and dinner.
ABETO - This lobby lounge serves brunch and light fare. Open daily.
ONDAM - This restaurant specializes in Korean cuisine. Open daily.
Forest Camping - This theme restaurant specializes in barbecue. Open daily.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Car recommended
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Pets cannot be left unattended
Contactless check-out is not available
Pets allowed in specific rooms only
Mobile key entry is not available
Staffed front desk
Children stay free - maximum age 5
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Smoke detector
Children stay free
Number of children who can stay free - 2
Debit cards
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
For the benefit of our customers, we have provided a rating based on our rating system.