Phoenix Resort Pyeongchang

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Resort Pyeongchang

Water park
Flat-screen TV, table tennis, heated floors
Indoor pool
Indoor pool
Water park

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
174 Taegi-ro Bongpyeong-myeon, Pyeongchang, Gangwon
  • Phoenix Park Ski Resort
    1 min walk
  • Phoenix Blue Canyon
    2 min walk
  • Phoenix Pyeongchang Cable Car
    5 min walk
  • Wonju (WJU)
    48 min drive

Room options

Kakao Friends Sky Suite

  • 1067 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Futon

[Early Check-in Event] Standard Condo (11am Check-in, Double bed or Ondo)

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed

Standard Condo (Pet Friendly Room,Double bed or Ondol)

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed

[Welcome to Snow Park] Sky Standard + Breakfast + Snow Village + Snack Voucher

  • 710 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Seasonal Escape] Sky Royal + 1 seasonal activity + 1 meal

  • 1423 sq ft
  • Sleeps 4
  • 2 Double Beds

Sky Suite_Randomly assigned A or B Type

  • 1067 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Futon

[Seasonal Escape] Sky Standard(Double or Twin bed randomly assigned) + 1 seasonal activity + 1 meal

  • 712 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Welcome to Snow Park] Sky Standard Famliy + Breakfast + Snow Village + Snack Voucher

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

[Seasonal Escape] Suite 30PY + 1 seasonal activity + 1 meal

  • 1067 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

[Welcome to Snow Park] Sky Royal + Breakfast + Snow Village + Snack Voucher

  • 1421 sq ft
  • Sleeps 4
  • 2 Double Beds

[Welcome to Snow Park] Standard + Breakfast + Snow Village + Snack Voucher

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

Royal Condo (40 pyeong)

  • 1420 sq ft
  • Sleeps 8
  • 1 Double Bed and 1 Twin Futon

Kakao Friends Sky Standard

  • 712 sq ft
  • Sleeps 4
  • 2 Double Beds

[Welcome to Snow Park] Suite + Breakfast + Snow Village + Snack Voucher

  • 1066 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

Sky Suite Family

  • 1067 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Futons

[Water Park PKG] Standard Condo(Double bed or Ondol), Water park for 2 per night

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed

Sky Standard Family

  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Sky Standard(Double or Twin bed randomly assigned)

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

[Seasonal Escape] Standard 20PY + 1 seasonal activity + 1 meal

  • 712 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

[Late check-out Event] Check-out@14:00, Standard Condo (Double bed or Ondol)

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed

Standard Condo (20PY, Double bed or Ondol)

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Futon

[Winter Festa-Snow Village] Standard + Breakfast + Snow Village + Gondola + Welcome Drink

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

[Winter Festa-Snow Village] Sky Suite + Breakfast + Snow Village + Gondola + Welcome Drink

  • 1066 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Winter Festa-Snow Village] Sky Royal + Breakfast + Snow Village + Gondola + Welcome Drink

  • 1421 sq ft
  • Sleeps 4
  • 2 Double Beds

[Winter Festa-Snow Village] Suite + Breakfast + Snow Village + Gondola + Welcome Drink

  • 1066 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

[WinterFesta-SnowVillage]SkyStandard(RamdonAssignedDoubleorTwin+BF+SnowVillage+Gondola+WelcomeDrink)

  • 710 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[VISIT KOREA GIVEAWAY PKG] Standard Condo 20PY (Double or Ondol) - First come, first served

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Futon

Suite Condo (30 pyeong)

  • 1067 sq ft
  • Sleeps 7
  • 1 Double Bed and 1 Twin Futon

[Upgrade Event] Standard Condo(20Pyeong) to Suite Condo(30Pyeong)

  • 1067 sq ft
  • Sleeps 7
  • 1 Double Bed and 1 Twin Futon

Sky Suite Bunker

  • 1066 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 1420 sq ft
  • Sleeps 6
  • 2 Double Beds

[Winter Festa-Ski]Sky Royal+1Meal at Ski House+Lift & Equipment Rental+Winter Spa+Welcome Drink

  • 1421 sq ft
  • Sleeps 4
  • 2 Double Beds

[Winter FestaSki]SkyStandard(DoubleorTwinRANDOM+1MealSkiHouse+Lift&EquipmentRental+WinterSpa+Drink)

  • 710 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Winter Festa-Ski]Skyt Suite+1Meal at Ski House+Lift & Equipment Rental+Winter Spa+Welcome Drink

  • 1066 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

[Upgrade Event, Pet Friendly] Standard Condo(20Pyeong,Double bed or Ondo) to Pet Room

  • 710 sq ft
  • Sleeps 6
  • 1 Double Bed

Royal Suite Condominium (50 pyeong)

  • 1779 sq ft
  • Sleeps 9
  • 1 Double Bed and 1 Twin Futon

[Pet Friendly] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 1420 sq ft
  • Sleeps 6
  • 2 Double Beds

[Winter Festa-Ski]Standard+1Meal at Ski House+Lift & Equipment Rental+Winter Spa+Welcome Drink

  • 710 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Futon

[Winter Festa-Ski]Suite+1Meal at Ski House+Lift & Equipment Rental+Winter Spa+Welcome Drink

  • 1066 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

[Family Luxury] Sky Royal (High Floor, Air-dresser)_Randomly assigned A or B Type

  • 1420 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Condo(Double bed or Ondol)

  • Sleeps 4
  • 2 Twin Futons and 1 Double Bed

Sky Suite

  • Sleeps 3
  • 1 Double Bed

Suite Condo

  • Sleeps 5
  • 2 Twin Futons and 1 Double Bed

Sky Suite Bunker

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Royal Suite Condo

  • Sleeps 6
  • 1 Double Bed and 2 Twin Futons

Sky Royal Condo With Pet Room

  • Sleeps 4
  • 2 Double Beds

Sky Standard Family

  • Sleeps 4
  • 2 Double Beds

Sky Suite Family

  • Sleeps 5
  • 1 Twin Futon, 1 Twin Bed and 1 Double Bed

Standard Condo With Pet Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

Royal Condo

  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

Sky Standard

  • Sleeps 3
  • 1 Twin Futon and 1 Double Bed OR 2 Twin Beds and 1 Twin Futon

Sky Royal Condo

  • Sleeps 4
  • 2 Double Beds

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About this property

Phoenix Resort Pyeongchang

3.5-star Pyeongchang hotel steps from Phoenix Park Ski Resort
Enjoy direct access to the slopes and a sauna at Phoenix Resort Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is available on request.
Phoenix Resort Pyeongchang offers 756 air-conditioned accommodations with hair dryers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Flat-screen televisions come with cable channels. Housekeeping is offered on request and change of towels can be requested.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, enjoy use of the hotel's facilities like a water park (surcharge), a fitness center, and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Resort Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers karaoke and ski passes. Complimentary covered self parking is available on site, along with a car charging station.

Phoenix Resort Pyeongchang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
ONDO - This buffet restaurant serves breakfast, brunch, and dinner.
ABETO - This lobby lounge serves brunch and light fare. Open daily.
ONDAM - This restaurant specializes in Korean cuisine. Open daily.
Forest Camping - This theme restaurant specializes in barbecue. Open daily.
CHEONGLIM - This restaurant specializes in Chinese cuisine. Open daily.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: KRW 35,000 for adults and KRW 20,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • ABETO
  • CHEONGLIM
  • Forest Camping
  • ONDAM
  • ONDO

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Dining table
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Elevator

More

  • 28 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.

Renovations and closures

The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 40000 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 35000 for adults and KRW 20000 for children
  • Pet fee: KRW 40000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Phoenix Park Resort Condominium Pyeongchang
Phoenix Park Resort Condominium Bongpyeong
Phoenix Park Resort Condominium
Phoenix Park Condominium Bongpyeong
Phoenix Park Condominium
Phoenix Park Condominium Pyeongchang
Phoenix Pyeongchang Condominium Hotel
Phoenix Pyeongchang Resort
Phoenix Pyeongchang Condominium
Phoenix Resort Pyeongchang Hotel
Phoenix Resort Pyeongchang Pyeongchang
Phoenix Resort Pyeongchang Hotel Pyeongchang

Phoenix Resort Pyeongchang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1042 reviews" "
Rating 8 - Good. 293 out of 1042 reviews" "
Rating 6 - Okay. 149 out of 1042 reviews" "
Rating 4 - Poor. 62 out of 1042 reviews" "
Rating 2 - Terrible. 68 out of 1042 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
sky standard family
No one answer my phone when I found room condition problem.
Stayed 1 night in Aug 2024

8/10 Good

jinseob

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MYUNGJIN

Stayed 2 nights in Aug 2024

10/10 Excellent

SUN JU

Stayed 1 night in Aug 2024

6/10 Okay

seongho

Stayed 2 nights in Aug 2024

10/10 Excellent

Juhee

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jaeseok

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

DONGSIK

Stayed 1 night in Aug 2024

10/10 Excellent

yehwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good restaurant options; Ondo - main breakfast buffet restaurant, Abeto at the hotel provides wine buffet, and Lieto isa recommendable chicken and beer/kid's cocktails. A lot of activities, family-friendly resort!
Stayed 3 nights in Jul 2024

8/10 Good

KUNBO

Stayed 2 nights in Jul 2024

6/10 Okay

Kwang Suk

Stayed 1 night in Jul 2024

8/10 Good

JONGMYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

kyungmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출입문도어 및 베란다 도어 상태 불량합니다 복도 청결 상태 불량합니다
Stayed 2 nights in Jun 2024

8/10 Good

Suhyun

Stayed 1 night in May 2024

2/10 Terrible

JONG SOO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

MIJUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족, 반려견, 친구 어떤 여행도 강추
침대와 침구가 무척 좋았고, 예약했던 스카이로얄 객실은 양쪽 각 방에 욕실이 따로 있어서 친구와 반려견과 함께하기 더할 나위없이 좋았습니다. 체크인도 항상 친절한 직원분들 덕분에 기분 좋게 하고, 방문할때마다 조금씩 개선되어있는 환경이나 좀더 잘 정비해놓는 것을 보니 갈때마다 기대가 됩니다.
Stayed 1 night in May 2024

10/10 Excellent

JONG CHAN

Stayed 2 nights in May 2024

10/10 Excellent

CHANG-SOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommand here
It was cozy place, everything was fine
Stayed 2 nights in May 2024

2/10 Terrible

SANG WOON

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jihu

Stayed 1 night in May 2024

10/10 Excellent

CHUL

Stayed 2 nights in May 2024

10/10 Excellent

HANSOO

Stayed 1 night in Apr 2024

8/10 Good

David, Surprise

Traveled with family
Liked: Staff & service
Disliked: Amenities
Town and amenities are limited seasonally and the attractions were all closed
Stayed 3 nights in Apr 2024