3.5-star Pyeongchang hotel walkable to Phoenix Park Ski Resort
Along with a convenience store, this smoke-free hotel has free self parking and free WiFi in public areas.
The White Hotel Pyeongchang offers 518 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with cable channels. Bathrooms include showers.
This Pyeongchang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The White Hotel Pyeongchang features a convenience store and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
The White Hotel Pyeongchang is a smoke-free property.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Spanish, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Grocery/convenience store
In-room refrigerator
Conveniences
Grocery/convenience store
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
Refrigerator
More
Air conditioning
Desk
Desk chair
Heated floor
Heating
Laptop workspace
Policies
Check-in
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of KRW 30000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: KRW 30000 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit cooking on the premises.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
White Hotel Pyeongchang
White Pyeongchang
The White Pyeongchang
The White Hotel Pyeongchang Hotel
The White Hotel Pyeongchang Pyeongchang
The White Hotel Pyeongchang Hotel Pyeongchang
The White Hotel Pyeongchang Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff are covered all negative elements of staying. Special thanks to Ms. Kwon at the reception. We had to change our reservation and she was very helpful, patient and so nice.
We previously stayed at The White Hotel in 2019 and loved it. We knew the White Hotel will be undergoing renovations and there will be reduced facilities. The apartments themselves are still beautiful with comfortable beds and terrific showers. However, the kitchens in the apartments only had 3 mugs and 3 glasses. No plates, bowls, cutlery, microwave, tea-towels or dish-washing detergent which is unacceptable as the restaurant and bakery were closed. We couldn't convince staff to provide these. Also, there was no shuttle bus to the Phoenix ski resort unlike previous years.
Great value for money. Probably best ever. Room is bigger than I expected and building was biggest then I expected. Loved No-man continent store. However, it is a big regretful that all other facilities (Restaurants, Gym ) are not open yet. But considering price, it is fare and make sense.
The terrace suites are accurately depicted in the hotel pictures. Very clean and everything was brand new. There is a shuttle bus to the ski resort that runs every 30 mins. Overall, fantastic stay and experience.
I booked for 4 people but was given futon for 3 people. Requested for an additional 1 futon but was told need extra charges. Found this unwelcomed and unreasonable. Hotel also did not provide water dispenser.
Hope the hotel management can look into the matter.
Other than that, others are good