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Pyrgos Vacation Packages

Nice large room that could have benefited from some additional furniture such as a couch or chairs, as well as cups & tea/coffee to complement the kettle provided. Balcony was ok but had to step over the constant stream of water coming from a damaged external pipe to get to the furniture. Bathroom ok with limited space to put products and shower felt like a cave due to no lights in the shower area. Rest of the hotel that I saw was clean and well maintained. Friendly staff.

You cannot get to this hotel by vehicle which I didn’t know ahead of time. They “contacted us” on WhatsApp which I don’t have. Our driver once realizing you cannot reach by vehicle dropped us off at the bottom of the hill and said it’s up there. The phone number doesn’t reach anybody so after wandering around up the hills and down the hills for over an hour we finally found some nice person that could help us. He directed us to the hotel. it takes 20 minutes when you know where you’re going to get to the hotel up and down steep steps. We finally got the hotel and the room was not ready. We waited for 2 1/2 hours. Once we were told the room was ready, We went to have a look. When we tried to use the hot tub it was dirty with somebody else’s rose petals. There are no roses in the vicinity. There is no toilet paper. The air conditioning didn’t work, the TV was wasn’t working, safe wasn’t working, the coffee maker wasn’t working. Nothing was as it was advertised. The staff was not able to help with anything. We were never able to get anybody on the phone or speak to a manager. I would not recommend this to anyone.

Very comfortable hotel.

This is a beautiful property but as with most places in Santorini, it comes with lots of stairs to get to your room and most of the stairs are uneven and some quite steep. Not all sections have handrails. Luckily this property is right by the road, so taxis can drop you right outside the reception. I saw others dragging and carrying their suitcases up the steep, uneven stairs around Santorini to get to their hotels… We stayed in the Grand Mare Suite which was really nice with a heated plunge pool overlooking the caldera - heavenly! The table on the terrace was a bit squashed as there were two sun loungers placed immediately in front which totally ate up the space and made it feel cramped. I get that they are trying to provide 4 spaces for the 4 guests accommodated by the room, but there was just too much furniture for the size of the space. Minor point but sometimes less is more and would have elevated the feel of the space. Maybe just a couple of smaller comfy chairs would have been better? Breakfast was served on your own terrace so was nice and private and very relaxing. Staff were very friendly. All in all, a gem of a place.

Everyone during my stay was helpful from the front desk to the cleaners and restaurant staff are very polite and friendly. Especially to the guy Harry at the reception you amazing and thank you for carrying my suitcase to the transferrer van to the Airport

New building very clean and the room was very spacious. If you don’t

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