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SureStay Plus Hotel by Best Western Bettendorf

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Bettendorf

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Indoor pool
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
$67
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
890 Golden Valley Drive, Bettendorf, IA, 52722
  • Isle Casino Bettendorf
    ‪5 min drive‬
  • Rhythm City Casino
    ‪9 min drive‬
  • The TBK Bank Sports Complex
    ‪9 min drive‬
  • Moline, IL (MLI-Quad City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

SureStay Plus Hotel by Best Western Bettendorf

Bettendorf hotel with bar/lounge
An indoor pool, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Bettendorf offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Bettendorf is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Access to the indoor pool is available for registered guests only.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Surestay Plus By Bettendorf
Super 8 Hotel Bettendorf Ia
Super 8 Bettendorf Ia Hotel
SureStay Plus Hotel by Best Western Bettendorf Hotel
SureStay Plus Hotel by Best Western Bettendorf Bettendorf
SureStay Plus Hotel by Best Western Bettendorf Hotel Bettendorf

SureStay Plus Hotel by Best Western Bettendorf Reviews

Reviews

6.4
Rating 10 - Excellent. 98 out of 458 reviews
Rating 8 - Good. 107 out of 458 reviews
Rating 6 - Okay. 98 out of 458 reviews
Rating 4 - Poor. 70 out of 458 reviews
Rating 2 - Terrible. 85 out of 458 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here against n!!
Stayed 7 nights in May 2025

6/10 Okay

Jeffrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Overall this is a fairly good value considering the price of hotel rooms today. The room was clean and comfortable, conveniently located for our travel and we paid at least $50 less than a comparable chain. The TV went thru a 35-40 setup process with DirecTv which was annoying but it worked fine once completed. I assume it had never been set up and it would have been nice if the hotel would have completed this prior to any guests stay. There are soaps and shampoos in the shower which is nice, but the body wash was completely empty so again, would have preferred the hotel had better prepared this room before our stay. Not sure I would stay at a SureStay anywhere else, but this one was OK.
Stayed 1 night in May 2025

2/10 Terrible

Brandon

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
No hot tub says there could use the pool cleaning was the only reason why i booked for a pool and hot tub
Stayed 1 night in May 2025

2/10 Terrible

Michalina

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We got dirty room with stains bed sheets, mold on shower curtain and poop on the toilet seat. 8:15 and no more warm food ( I don’t even know what supposed to be in the heater, probably sausage and eggs) smell in this hotel was terrible- like old moldy church. We checked out day ealier and manager said that he is sending money back and will be on my account in 3 business days and it’s been 10 business days and no money. When I called there he tried to lie to me that he is not the man who was there.. I remember his voice so good!!!
Stayed 4 nights in May 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and went to the room and checked out immediately after. I definitely would avoid this hotel.
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T STAY HERE

Don’t stay here!! Place should be closed!! Bed bugs in multiple rooms and now many people are fighting for a refund. We had to leave hotel at 11pm after discovering the bugs.
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were staying here for a baseball tournament. Our room was dirty and my husband asked for a new comforter and the kid at the front desk said
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs!

The pictures online were deceptive. The hotel had a foul odor, was unclean, there were multiple yellow and dark stains on the bed and BUGS in the bed. We left as soon as we realized there were bugs, but not before our luggage had been exposed to the building for several hours while we were gone. I am disappointed in the hotel and would not recommend it to anyone. It was difficult to get a refund. I never leave reviews but I would not want another family to endure the stress we did.
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities

JOKE!

The hotel was infested with bed bugs! Our whole team had to leave and hotel.com is making it extremely difficult for me to get a refund!!!
Stayed 1 night in May 2025

2/10 Terrible

michael

Disliked: Staff & service, property conditions & facilities
Very dirty, pool was cold, breakfast was horrible nothing there. Facut leaked...would not recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Brady

Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
room wasn’t cleaned before we arrived. Smell of smoke throughout the building.
Stayed 2 nights in Apr 2025

4/10 Poor

Ronitta

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well we couldn't get the shower to work for us. Called the front desk and they wasn't any help. So we tuffed it out .
Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Not happy about breakfast advertised a breakfast buffet at 6am it was barely a continental breakfast at 6:15 on the first day I asked the guy playing on his phone about breakfast and he said oh ya I’ll get it in a minute then brought out 2 apples a little bit of cold cereal and milk, some packaged muffins and 4 pieces of bread for toast I will be in this area at least 5 times a year for the next 4 years for work I have already booked my next stay at a different place
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced
Stayed 2 nights in Mar 2025

8/10 Good

Leo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mary

The outside windows were so dirty I didn’t even check in just walked out then came back and checked in as not to waste all that money however after seeing them inside if property I decided not to stay
Stayed 4 nights in Feb 2025

4/10 Poor

B

Business traveler
Disliked: Amenities, property conditions & facilities
The pool was down. I brought a basketball team of junior high kids. Would've been helpful to know that there wasn't going to be a pool. The fitness room had two cardio machines, again, not much help. The vending machines didn't and hadn't worked in a long time. The bottled water had turned yellowish brown. The highlight of breakfast was a pancake maker, that made one pancake before it quit working as well. The rooms themselves were not to bad, but the lack of any thing else was really irritating.
Stayed 1 night in Feb 2025

10/10 Excellent

Maryanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first experience with SureStay was wonderful.
Stayed 1 night in Feb 2025

4/10 Poor

Lindsay

Disliked: Cleanliness, property conditions & facilities

Disappointed

Dingey, did not clear snow from sidewalks entire 2 night stay, barely any breakfast available, lots of hair on bedspreads.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Liked: Staff & service
1 of the 2 towels and 1 of the 4 pillow cases were stained. Fortunately I was traveling only, so they didn't need to be used.
Stayed 1 night in Feb 2025

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness
1) When we checked in, the bathroom adjacent to the desk had toilet paper all over the floor. Very messy. 2) There was a leak in our bathroom from the overhead vent. 3) Breakfast. Served from 6:00 - 9:00. We got there around 8:30. Pancakes were like rubber. Juice and yogurt were in a plastic container with no ice, so warm and probably sitting out for 2:30 hours. Milk was not cold, so afraid to use it on cereal. Hot chocolate maker produced hot chocolate that tasted like coffee. Tea bags were dirty as something was spilt on them. Sink had no water to wash down hot chocolate we poured out. Top of garbage can was filthy. Trash on floor.
Stayed 1 night in Jan 2025

2/10 Terrible

Margaret

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager on vacation no clean rooms took money off my card no room no refund not my fault
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff. Stains on towels, sheets and walls.
Stayed 1 night in Dec 2024