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Château de Pierre

3.0 star property

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Photo gallery for Château de Pierre

Aerial view
Family Double Room, 2 Double Beds, Ground Floor | Premium bedding, individually decorated, individually furnished, desk
Garden
Front of property
Courtyard view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
17, Avenue Ste-Genevieve, Québec City, QC, G1R 4A8
  • Château Frontenac
    ‪3 min walk‬
  • Quebec City Convention Center
    ‪11 min walk‬
  • Quebec Cruise Terminal
    ‪14 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds, Garden View

Standard Triple Room, Multiple Beds, Garden View | Premium bedding, individually decorated, individually furnished, desk

Standard Triple Room, Multiple Beds, Garden View

  • 182 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Panoramic Room, 1 King Bed

  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

  • 150 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished, desk

Family Room, 2 Double Beds

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Terrace

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds, Ground Floor

Family Double Room, 2 Double Beds, Ground Floor | Premium bedding, individually decorated, individually furnished, desk

Family Double Room, 2 Double Beds, Ground Floor

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for City Double Room, 1 Queen Bed, Balcony

City Double Room, 1 Queen Bed, Balcony | Terrace/patio

City Double Room, 1 Queen Bed, Balcony

  • 150 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Château de Pierre

3-star hotel in Old Quebec
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a garden. Housekeeping is available on request.
Château de Pierre offers 15 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the shared/communal kitchen. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Château de Pierre features a terrace, multilingual staff, and a garden. Public areas are equipped with complimentary wireless Internet access. This Colonial hotel also offers a picnic area, concierge services, and express check-in.

Château de Pierre is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

This property is closed from March 31 2025 to April 2 2025 (dates subject to change).

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are available for CAD 15.0 per stay

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per stay
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 2024-11-30, 008002

We should mention

This property does not have elevators

Property is also known as

Château Pierre Hotel Quebec
Château Pierre Quebec
Le Chateau De Pierre Hotel Quebec City
Le Chateau De Pierre Quebec/Quebec City
Château de Pierre Hotel
Château de Pierre Québec City
Château de Pierre Hotel Québec City

Château de Pierre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 772 reviews
Rating 8 - Good. 275 out of 772 reviews
Rating 6 - Okay. 72 out of 772 reviews
Rating 4 - Poor. 27 out of 772 reviews
Rating 2 - Terrible. 17 out of 772 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nick

Disliked: Staff & service
Stayed in the balcony room. Great view, however there were some surprising things about the room. There were multiple bleach stains on the floor, tacky fridge (felt of place considering the nice Victorian touch and feel in the rest of the room) , unorganized electrical cords running everywhere near the sink, and lastly, the bed was on the incorrect boxspring causing the mattress to sag over about a foot. Washroom was good as well as the view, those are the only two things that seemed to run true to the description / photos of the room.
Stayed 2 nights in Dec 2024

2/10 Terrible

Yunsun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only I like it was “location” other than that it was below the average.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near of touristic places .
Stayed 7 nights in Dec 2024

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness
We enjoyed our stay the room was clean great area walking distance to all old Quebec. We had to call the staff since the code to the room got decoded but had know problems getting through and they gave us a new code to use right away. I would stay again
Stayed 2 nights in Nov 2024

8/10 Good

KANDASAMYPILLAI

Traveled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Gérald

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

CATALINA

Liked: Cleanliness, property conditions & facilities
all good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prompt service. Beautiful location!
Stayed 3 nights in Nov 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to everything we wanted to see and do. Beautiful old character building . The room was fine . Washroom was tiny and tight to navigate
Stayed 3 nights in Nov 2024

6/10 Okay

Myfa

The property is perfectly located, but needs better upkeep and updating. The common areas are not kept very clean. The carpets are stained and the stairs were not vacuumed during the week we stayed at the property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jourdan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful, peaceful, charming place to stay. Best cup of coffee in Canada!
Stayed 1 night in Oct 2024

8/10 Good

Corey William

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Self-check-in, very unusual. Code to enter the lobby, code for your room. No one there to answer questions or help. Just fine for us as we were close to the Chateau Frontenac and the beautiful city and were only there for one night to get us to the cruise ship. Perfect for that.
Stayed 1 night in Oct 2024

10/10 Excellent

Ô Kh?i

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Lan Huong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a very nice hotel, with a beautiful window view (Fairmont Chateau in the view and river). The hotel is very chill in the hot summer, even though it is a bit small, but it is enough for 2 adults and a small kid. Parking is a bit tricky
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the balcony is beyond beautiful, I will choose this hotel again for my next Quebec City trip
Stayed 2 nights in Oct 2024

6/10 Okay

Brian, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old structure, just a bit tired. Easy check-in by self. We stayed in the Panoramic King Size Room, great view of the Chateau....but...the mattress needs to go, rolling coil, not good. Toilet seat didn't match, I mean in size, smaller than toilet, very odd. I like that they had a kitchen on the lower level, so if you wanted to fix something up. We did not so we don't know the extent. It was very clean, so that is positive.
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Marion, Duluth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was NOT a hotel!!! There was NO staff on property and they could not be reached upon arrival. They had an "assistance" button you could push but all that did was call a phone number where no one answered. I left a message and asked them to call me or text me; 3 hours later-nothing. I tried texting them- nothing. Finally I emailed them and 2 hours later I got a reply which did not answer my question which was where to park. There wasNO i info inside the hotel except a sheet telling us how to enter our room. There were no maps (they put maps out the last day we were there) and no info whatsoever. There was no closet- just rack hanging over the only chair in the room, so if you sat down your face was covered by the clothes you hung up. The sink was in the room. The toilet and miniscule shower were in a tiny enclosure. The bed was lumpy and uncomfortable. Worst place I have ever stayed. Like a hostel.
Stayed 2 nights in Sep 2024

6/10 Okay

Carrie

Liked: Staff & service
The hotel was in a great location. It was quiet. The staff addressed our concerns with the tv and coffeemaker.
Stayed 3 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Phyllis

Disliked: Staff & service, property conditions & facilities
One night stay
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The good: great location, friendly helpful off-site staff. The bad: our room was in terrible condition, very old stained and tattered carpet, broken closet door, tap that ran all the time, ripped bedding and drapes, broken lamps, and the worst part is mold in the shower everywhere. General condition in the lobby etc was also poor. I’m not sure how they are getting great reviews, maybe some of the rooms are better. We did chat with another couple that were also very shocked at the condition.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
It was cozy room and location was great to do sightseeing. Everything works well in the room, well maintained. Loved using code instead of carrying keys. We had issue at parking on Friday, took us a while to find open space, but that was such a small issue. We enjoyed stay and visiting beautiful town.
In the front
Lobby
Our room
Stayed 2 nights in Sep 2024

4/10 Poor

Colin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The condition of the room was poor with electeical cables trailing all over - I am sure it would not meet electeical safety specs. The balcony was unusable due to a large portable air conditioner in front of the window. The window was cracked and the curtains coming off the rail. The bathroom was tiny any you had to have the shower door open to sit on the toilet! There is no staff at the property and no effort was made to contact us during our stay. It is in a very convenient location and a nice building but our room was extremely disappointing and poor value.
Stayed 3 nights in Sep 2024