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Hotel Louisbourg

2.5 star property

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Photo gallery for Hotel Louisbourg

Superior Room, 2 Double Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Exterior
Front of property
Breakfast, lunch, dinner served; local cuisine
Hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
68 Rue Saint-Louis, Québec City, QC, G1R 3Z3
  • Château Frontenac
    ‪5 min walk‬
  • Quebec City Convention Center
    ‪8 min walk‬
  • Quebec Cruise Terminal
    ‪14 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Louisbourg

Hotel in Old Quebec
A restaurant, concierge services, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance. Housekeeping is available once per stay.
Hotel Louisbourg offers 22 accommodations with DVD players and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Québec City hotel also offers multilingual staff, concierge services, and express check-out.

Hotel Louisbourg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
Sagamité - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Restaurants on site

  • Sagamité

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1804
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [72 rue Saint Louis]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8.50 for adults and CAD 8.50 for children
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number 2024-08-31, 018045

We should mention

This property does not have elevators

Property is also known as

Hotel Louisbourg
Hotel Louisbourg Quebec
Louisbourg Hotel
Louisbourg Quebec
Hotel Louisbourg Quebec/Quebec City
Hotel Louisbourg Hotel
Hotel Louisbourg Québec City
Hotel Louisbourg Hotel Québec City

Hotel Louisbourg Reviews

Reviews

6.8
Rating 10 - Excellent. 85 out of 445 reviews
Rating 8 - Good. 138 out of 445 reviews
Rating 6 - Okay. 100 out of 445 reviews
Rating 4 - Poor. 78 out of 445 reviews
Rating 2 - Terrible. 44 out of 445 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mirena

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would include several feedback here, but the most important point is the lack of service and reliability. My experience has not been good. The main complaint is that booking was made for 6 days with breakfast included. Breakfast was not included on one of the days, and the restaurant assured us that the hotel will issue a refund. I spoke to the person at the front, and she assured me that I would receive a $25 refund for the breakfast for my family that day. So far, no refund has been received. I have contacted the hotel two times, and I have not received an answer from them. Very disappointing. I am trying to find a solution via Expedia, since the booking was made through them, and they are telling me to deal with the hotel directly. Very disappointing from Expedia as well.
Stayed 5 nights in Dec 2024

4/10 Poor

Agustin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel malo
La habitacion no es la que ofrecen o venden en la pagina, es una habitación menos que standar. El hotel queda a la vuelta de lo que promocionan nones lonque dice la descripcion
Stayed 2 nights in Dec 2024

2/10 Terrible

Farah

Stayed 1 night in Dec 2024

10/10 Excellent

katty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé près du château Frontenac et parlement
Stayed 1 night in Dec 2024

10/10 Excellent

Nelson

Stayed 1 night in Dec 2024

8/10 Good

Candace

Liked: Staff & service
For a last minute booking on a busy night, the room was decent. I had a room on the first floor, but had to go through hallways, up and short flights of stairs to get there. The room is at the same level of the parking area with the window facing the parking. The room is cute, basic with plenty of floor space around the bed. Bathroom is very small with just a walk-in shower and toilet. Sink is in the bedroom area. Shower is small and full of black mold. Floor of the bathroom you can tell was cleaned, but rather hastily leaving hairs in the corners and on the baseboards. Deadbolt on the main door did not work, the doorknob is self locking when closed but would rather have the added safety of the deadbolt to lock as well. Being a very old building and on the ground floor, it was a bit noisy. You can hear sounds from the neighbouring rooms as well as the water flowing when toilets are flushed etc. Luckily I had ear plugs with me which muted the noises and allowed me to sleep well enough. All white bedding and towels, bedsheets were clean and bright white, the duvet and towels did have a few small stains. Heating was comfortable, though to increase the heat it could take 40minutes to feel a difference.
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect emplacement for visiting old city
Stayed 1 night in Dec 2024

4/10 Poor

Roberto

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The overall rating was poor. Primarily, the staff was unavailable. Finding parking was extremely difficult, and the parking staff did not speak English; the closest parking did not provide tickets but asked for a credit card to get in for later, finding no spots available and asking for a CC again to get out. Hotel wifi did not work, and phone service calls with staff always ended up in voice mail. No invoices were issued after checkout :( Quebec City was great for Christmas, though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Josekuttan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Dec 2024

8/10 Good

Craig

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked two rooms at the same time, for two couples, months in advance. It was annoying that one room was on the ground floor, and the other one on the fourth floor. The ground floor room was OK, but not as nice as anything (to my knowledge) on floors 3 or 4, where I stayed before. The coffee machine in the ground floor room is under the TV, I don't know how anybody is expected to use it. For the other couple, the heat wasn't working in the 4th floor room, so they moved to the 3rd floor after freezing for a night. Lastly, there is a keyless entry at the main door, so keys are not needed, but their keys do not fit the door lock very well, it's a real struggle to use the key.
Stayed 3 nights in Dec 2024

6/10 Okay

Sasko

Traveled with partner
The place is alright for a day or two. The bed very uncomfortable, but we stayed only two nights so not a huge problem for us. The location is the best. The reception is few doors up at another building, but it was manageable. The breakfast was decent.
Stayed 2 nights in Dec 2024

4/10 Poor

Nassir

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Francoise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Stayed 3 nights in Dec 2024

8/10 Good

William

Traveled with family
Disliked: Staff & service
There are no elevators. You have to carry your luggage up the stairs 1 maybe 2 flights.
Stayed 2 nights in Sep 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived for check in at 9 pm and the door was locked with a sign to go to another building for check in. Went to that building with another sign to call for check in. Never saw anyone. Called and was given attitude for checking in so late. Was given code to enter building to find out key in an envelope. Room on 4th floor no elevator (which we knew prior). Floors dirty like no one has vacuumed in a while. Room very dusty. Sheets dirty. Couldn’t get housekeeping to change linens or towels for entire duration of stay. Never saw an employee once. There was never anyone at the desk. Check out was just leaving our key on the same desk where we picked them up. Felt more like an air BNB rather than boutique hotel. Only good thing about this hotel was location. Otherwise would not recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Mélanie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Leila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room was charming but the service was nelow average.
Stayed 1 night in Dec 2024

8/10 Good

Kyung

Traveled with family
Too many stairs wasn't easy for us, Difficult to turn on TV, we have to wait for employee who can fix & room was little cold the introduction was French.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Do not stay here! The room was so dirty and old. There was hair in the shower wall, dust everywhere. They are clearly not cleaning the rooms. There’s no front desk. You have to go to a nearby hotel to get the key and both employees that were there were kinda rude. Nothing happened but for some reason I did not felt safe there. Pay a little bit more and stay in a better place.
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Oct 2024

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is perfectly situated for walking around old Quebec City. Most sites are within minutes walking distance from the doorstep. The complimentary breakfast was great. Only issue was a “old” shower head that needs replacing. This was reported to the front desk staff. We would certainly stay here again.
Stayed 3 nights in Nov 2024