Hotel Terrasse Dufferin

2.5 star property

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Photo gallery for Hotel Terrasse Dufferin

Exterior
Classic Quadruple Room, River View | Iron/ironing board, free WiFi, bed sheets
Aerial view
View from property
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6 Pl. Terr. Dufferin, Québec City, QC, G1R 4N5
  • Château Frontenac
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪13 min walk‬
  • Quebec Cruise Terminal
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪24 min drive‬

Room options

Family Quadruple Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Comfort Suite, River View

  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Quadruple Room

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Classic Quadruple Room, River View

  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Romantic Double Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, River View

  • River view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Grand Quadruple Room

  • River view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Family Studio

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Terrasse Dufferin

Hotel in Old Quebec
Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Change of towels is available on request.
Hotel Terrasse Dufferin offers 21 air-conditioned accommodations with irons/ironing boards and ceiling fans. This Québec City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Terrasse Dufferin features multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Québec City hotel also offers a microwave in a common area and local meal delivery service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Terrasse Dufferin is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between January 7 and January 31.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CAD 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CAD 25 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2025-11-30, 063840, 2024-11-30, 063840

We should mention

This property does not have elevators

Property is also known as

Hotel Terrasse Dufferin Hotel
Hotel Terrasse Dufferin Québec City
Hotel Terrasse Dufferin Hotel Québec City

Hotel Terrasse Dufferin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 195 out of 263 reviews
Rating 8 - Good. 46 out of 263 reviews
Rating 6 - Okay. 15 out of 263 reviews
Rating 4 - Poor. 4 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irma A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location. It’s a quaint place that feels like you are staying with family. The hotel is in true old town Quebec style. Will absolutely be returning.
Stayed 4 nights in Dec 2024

6/10 Okay

karen, feeding hills

Stayed 3 nights in Dec 2024

10/10 Excellent

Ramazan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hotel Terrasse Dufferin. The location is fantastic, offering stunning views and a charming atmosphere. The staff was exceptionally friendly and attentive, ensuring a comfortable and enjoyable experience. I highly recommend this hotel to anyone visiting the area!"
Stayed 1 night in Dec 2024

10/10 Excellent

Claudine

Stayed 2 nights in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, room comfort
great view and prime location
Prime location at Old Quebec city with magnificent view overlooking St Lawrence river.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nuan Nuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, close to everything. The staffs were friendly and helpful, highly recommended. We had a great time during our stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lidea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience...
We left the hotel because there was NO heat in the hotel. The solutions offered by the staff were not acceptable. They offered another room on the 3rd fl, a little warmer, with still no heat. They also offered a basement room with the same issue. My husband is handicapped and cannot do stairs. We were aware of the hotel not having an elevator. That's why we requested a ground floor room at booking. They offered to get a portable heater for the room. Yet my husband was already wearing a sweatshirt and his winter coat in the room. Waiting any amount of time for a portable heater was not acceptable. The hotel was already aware of the no heating situation. Staff member told us that a repair person was scheduled for Tuesday. I heard another guest requesting extra blankets because their room was too cold too. Offering us a 20% refund is not acceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Property conditions & facilities, room comfort
100% satisfied
Very kind staff. Comfortable room. So close to shops, restaurants, and cafes. Beautiful building. Will definitely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

We had the BEST stay with our family of four. Traveling with young kids is always a bit stressful, but it felt as if we were staying in the home of a family friend. From the warm welcome when we walked in, to the most lovely snack baskets waiting for us, everything was so charming. The building is cozy, historic, and the perfect location to walk to everything in Old City Quebec. Highly recommend!
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Eduardo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like: location, old Quebec City Didn't like: the room images on internet make the room look spacious, comfortable but they are super tiny, no closets, you need to leave the luggage all over the place on the floor and you can blearily walk in the room. The sink has separated faucets for hot and cold water, you need a container to mix them (either hot-hot or cold-cold). All in all: the comfort of a1800 hotel at the price of 2024.
Stayed 2 nights in Oct 2024

10/10 Excellent

wenli

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Oct 2024

8/10 Good

Rania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean room
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location! Right by Chateau Frontenac, shops, the cute old city, and the water! Also right next to the U.S. consulate. The staff was friendly and gave great recs for places to eat. They provided snacks for the room too, free of charge! The room I was in had an incredible view of the river and had great old building charm. Parking was easy and reasonably priced. 10/10 would stay again! One thing to note though, there is no elevator. I was on the fourth floor and while this is fine if you are good with stairs, if you are not I recommend asking what floor they have you on before booking.
Stayed 4 nights in Oct 2024

10/10 Excellent

REALYN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wei

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was amazing. Right on the promenade and just a short walk to the Fairmont Frontenac. The hotel is quaint and clean. I would recommend that you bring some very comfortable shoes if you end up on the top floor. Four stories but no elevator. If stairs are an issue for you, then specify that when booking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem of a hotel - steps from everything with wonderfully helpful staff. If you prefer cosy charm this property delivers. We will certainly be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it so much. Its not 5 stars. But it checks all the boxes. Clean, tidy, all the amenities we need. And the location just cant be beat. We'll use them again next time we're in town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Our room on the ground floor was large with comfortable beds. The bathroom showed its age a little but plenty of towels and hot water and a very efficient heater. The location at the end of, and overlooking, Dufferin terrace was superb and we had a great view of the St Lawrence river as we sat on our private balcony and took tea! The office staff were helpful and provided snacks in the decent sized fridge that were fine for breakfast. We had a wonderful time and thoroughly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved staying in this area. The hotel is looking over the river and Chateau Frontenac is a 2 minute walk. Excellent area with shops everywhere. The staff at the hotel were very friendly and helpful. There were also snacks in our room every day for us. I would highly recommend this hotel!
Stayed 5 nights in Oct 2024

8/10 Good

Arlene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was old, the staff and owner were very courteous and friendly and very professional in their dealings with us. We will definitely stay at this hotel on our next visit. The location is the best !
Stayed 4 nights in Oct 2024

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
The view across from the hotel was amazing when I arrived at the place was nothing like what I saw on the website . I had paid for two nights in advance but because of my shock and disappointment I called a Hilton Hotel near by and stayed there . A million dollar view Hotel with a one star rating at best .
Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Never heard anyone or anything from evening until morning. Very comfortable bed and helpful staff. Parking situation is handled well.
Stayed 3 nights in Oct 2024