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Château des Tourelles

3.0 star property

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BBQ/picnic area
Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi
Classic Apartment | Living area | 32-inch LCD TV with satellite channels, TV, offices
Studio, Kitchen | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi
Classic Apartment | Living area | 32-inch LCD TV with satellite channels, TV, offices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
212 Rue Saint Jean, Québec City, QC, G1R 1P1
  • Quebec City Convention Center
    ‪9 min walk‬
  • Quebec Cruise Terminal
    ‪4 min drive‬
  • Château Frontenac
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Private kitchen | Fridge, microwave, espresso maker

Classic Apartment

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | View from room

Economy Quadruple Room

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Studio

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Superior Suite, 2 Bedrooms

  • 391.4 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Studio, Kitchen

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

  • Hot Tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (6426)
The price is $167
per night
$199 total
includes taxes & fees
Apr 11 - Apr 12
Hôtel Le Concorde Québec

About this property

Château des Tourelles

3-star hotel in La Cité-Limoilou
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and concierge services. Housekeeping is available on request.
Château des Tourelles offers 12 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Château des Tourelles features a rooftop terrace, a library, and multilingual staff. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers tour/ticket assistance, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Château des Tourelles is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store

Conveniences

  • ATM
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1898
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 15 per stay

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 28.74 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Property Registration Number 2024-06-30, 181484

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Auberge Château Tourelles
Auberge Château Tourelles Hotel Quebec
Auberge Château Tourelles Quebec
Auberge Château Tourelles Hotel
Château des Tourelles Hotel
Auberge Château des Tourelles
Château des Tourelles Québec City
Château des Tourelles Hotel Québec City

Château des Tourelles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 346 reviews
Rating 8 - Good. 81 out of 346 reviews
Rating 6 - Okay. 27 out of 346 reviews
Rating 4 - Poor. 6 out of 346 reviews
Rating 2 - Terrible. 4 out of 346 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Traveled with family
good
Stayed 1 night in Dec 2024

6/10 Okay

Rasha

Liked: Property conditions & facilities
Disliked: Staff & service
No staff onsite, got a bit lost.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Very nice location, the hotel uses ekeys (which is amazing) no need for check-in or out! Quick response when you call them! They are kind and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Maryshka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, calme , service a1, bon tarifs, bien situé près des restos et des boutiques en plein coeur du centre ville avec beaucoup de cachet.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities
*self check in/check out but accessible by phone and text *Small parking garage about a 4 minute walk from hotel. If you have a full size SUV this garage is probably too small *Small convenient store directly next door was nice *Multiple options for food and drinks nearby *20 minute walk to downtown *No breakfast *Very clean, quiet, comfortable, and spacious hotel. My room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facile d'accès et belle chambre de style non commerciale.
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ivica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy and close to old Quebec City
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oct stay
The room was clean and the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Traveled with partner
Found the place noisy. We could hear the occupants in the next room just talking normally.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, comfortable beds, updated rooms, and nice location, but customer service was difficult to reach. Phones provided in room and common area did not work with the contact number for customer service. Also, there were no signs or instructions that there was a common area and kitchen available for use on an upper level. No available drinking water or hair dryer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room; loved the shared dining room, living room and kitchen. View from the roof top deck was superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Upper floor is not good for people with mobility issues because there is no elevator. We loved our private deck with a view.
Stayed 4 nights in Sep 2024

8/10 Good

Jérémy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking as recommended, very closeby. Beautiful walk to the old town. Perfect breakfast place a few moments walk. Clean room, lovely layout, great shower, rooftop, and windows overlooking the streets. Quiet at night. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Tobi

Stayed 2 nights in Aug 2024

8/10 Good

Jubal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a day. Parking is an issue as they have very limited parking..so had to park in a public parking, but apart from that no complaints!
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and communication for contactless check in. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Zahra

Traveled with group
Liked: Cleanliness, property conditions & facilities
There is no staff on property but they are very helpful if you contact them. There are parking options in near parking garages but be prepared, you might go uphill to the hotel so is you have heavy luggage you might drop them off before park the car at parking garages nearby.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pas de stationnement
Lors la réservation, l’énoncé « stationnement disponible » était affiché sur le site. Nous avions besoin de ce stationnement. Cependant, les responsables de l’hôtel nous ont dit que leur stationnement était complet la journée même de notre arrivée. Nous avons donc eu besoin de payer le parcomètre lors de notre séjour. Autrement, c’était bien situé.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mixed filling about this stay
I have mixed feelings about this stay. Very very unusual place. It has some positive vibes and some negative. First, very convenient location close to all attractions, not super perfect but worth the price. A lot of restaurants around. Rooms are clean, beds and pillows are again worth the price. No elevator, no parking, no service desk and no WiFi for one day (fixed next day). Service is texting you entry code to the building and your room. If you have 50 pounds travel bag, good luck to bring it to second or third (!) floor with very narrow stairs. If you travel by car, good luck to find the parking nearby, if you travel by car over 6’, good luck to find the parking somewhere. You cannot walk inside the room in your shoes, that is the rule there. The room looks like you are somewhere in Europe, with sink inside the room, small toilet/shower room. Floor is uneven inside the room, but rooms are spacey. I had the strong fillings for two nights that something is wrong structurally with the building. Unfortunately, I cannot recommend this place at all, even with all efforts the management is trying to apply. For me it ‘s overpriced. Our hotels in Montreal and Ottawa were better with the same price. Try to look at the different place to stay.
Stayed 2 nights in Jul 2024