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Château des Tourelles

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Château des Tourelles

BBQ/picnic area
Classic Apartment | Living area | 32-inch LCD TV with satellite channels, TV, offices
Studio, Kitchen | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi
Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi
Classic Apartment | Living area | 32-inch LCD TV with satellite channels, TV, offices

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
212 Rue Saint Jean, Québec City, QC, G1R 1P1
  • Grand Theatre of Quebec
    ‪5 min walk‬
  • Grande Allée
    ‪9 min walk‬
  • Quebec City Convention Center
    ‪9 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Private kitchen | Fridge, microwave, espresso maker

Classic Apartment

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | View from room

Economy Quadruple Room

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Studio

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Superior Suite, 2 Bedrooms

  • 391.4 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Studio, Kitchen

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

Hot Tub
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (5725)
The price is $110
per night
$131 total
includes taxes & fees
Jan 26 - Jan 27
Hôtel Le Concorde Québec

About this property

Château des Tourelles

3-star hotel in La Cité-Limoilou
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and concierge services. Housekeeping is available on request.
Château des Tourelles offers 12 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Château des Tourelles features a rooftop terrace, a library, and multilingual staff. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers tour/ticket assistance, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Château des Tourelles is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store

Conveniences

  • ATM
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1898
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 15 per stay

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 28.74 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Property Registration Number 2024-06-30, 181484

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Auberge Château Tourelles
Auberge Château Tourelles Hotel Quebec
Auberge Château Tourelles Quebec
Auberge Château Tourelles Hotel
Château des Tourelles Hotel
Auberge Château des Tourelles
Château des Tourelles Québec City
Château des Tourelles Hotel Québec City

Château des Tourelles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 330 reviews" "
Rating 8 - Good. 78 out of 330 reviews" "
Rating 6 - Okay. 21 out of 330 reviews" "
Rating 4 - Poor. 5 out of 330 reviews" "
Rating 2 - Terrible. 4 out of 330 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oct stay
The room was clean and the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Traveled with partner
Found the place noisy. We could hear the occupants in the next room just talking normally.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, comfortable beds, updated rooms, and nice location, but customer service was difficult to reach. Phones provided in room and common area did not work with the contact number for customer service. Also, there were no signs or instructions that there was a common area and kitchen available for use on an upper level. No available drinking water or hair dryer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room; loved the shared dining room, living room and kitchen. View from the roof top deck was superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Upper floor is not good for people with mobility issues because there is no elevator. We loved our private deck with a view.
Stayed 4 nights in Sep 2024

8/10 Good

Jérémy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking as recommended, very closeby. Beautiful walk to the old town. Perfect breakfast place a few moments walk. Clean room, lovely layout, great shower, rooftop, and windows overlooking the streets. Quiet at night. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Tobi

Stayed 2 nights in Aug 2024

8/10 Good

Jubal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a day. Parking is an issue as they have very limited parking..so had to park in a public parking, but apart from that no complaints!
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and communication for contactless check in. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Zahra

Traveled with group
Liked: Cleanliness, property conditions & facilities
There is no staff on property but they are very helpful if you contact them. There are parking options in near parking garages but be prepared, you might go uphill to the hotel so is you have heavy luggage you might drop them off before park the car at parking garages nearby.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pas de stationnement
Lors la réservation, l’énoncé « stationnement disponible » était affiché sur le site. Nous avions besoin de ce stationnement. Cependant, les responsables de l’hôtel nous ont dit que leur stationnement était complet la journée même de notre arrivée. Nous avons donc eu besoin de payer le parcomètre lors de notre séjour. Autrement, c’était bien situé.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mixed filling about this stay
I have mixed feelings about this stay. Very very unusual place. It has some positive vibes and some negative. First, very convenient location close to all attractions, not super perfect but worth the price. A lot of restaurants around. Rooms are clean, beds and pillows are again worth the price. No elevator, no parking, no service desk and no WiFi for one day (fixed next day). Service is texting you entry code to the building and your room. If you have 50 pounds travel bag, good luck to bring it to second or third (!) floor with very narrow stairs. If you travel by car, good luck to find the parking nearby, if you travel by car over 6’, good luck to find the parking somewhere. You cannot walk inside the room in your shoes, that is the rule there. The room looks like you are somewhere in Europe, with sink inside the room, small toilet/shower room. Floor is uneven inside the room, but rooms are spacey. I had the strong fillings for two nights that something is wrong structurally with the building. Unfortunately, I cannot recommend this place at all, even with all efforts the management is trying to apply. For me it ‘s overpriced. Our hotels in Montreal and Ottawa were better with the same price. Try to look at the different place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron, Windham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Our 2nd stay here and we look forward to a return stay. Check-in easy, clean comfy rooms. Very much recommend
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service
Budget stay for couples on cool street
The hotel was fine for what we needed. It does not offer the amenities of a chain hotel but it is a clean place to rest your head. Note that the hotel is old without an elevator, which was a surprise for us. Other than that, it’s clean and well located.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and we really enjoy it, would stay again if we come back to Quebec City.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a lovely old building that has been well cared for and updated. It is very clean and comfortable, and is well supplied with everything we need. We’re happy we found it.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, but rustic, quirky and basic. Since it was self check-in, did not interact with any staff. Responses to my queries were not very efficient, in that they were slow and information was inaccurate. Location was convenient for my work function, but otherwise, I would not necessarily return.
Stayed 1 night in Jun 2024

8/10 Good

Yanick

Stayed 1 night in Jun 2024

8/10 Good

Carita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Fleur

Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux endroit
Nous y étions par affaire mais nous y reviendrons en vacances, car c’est endroit est fabuleux ! Rustique mais entièrement rénové avec toutes les commodités et une fenestration incroyable dans la chambre #1 au 2e étage plus une cafetière expresso à notre disposition. Une entrée autonome à codes très conviviale puisque les propriétaires sont disponibles par SMS. Le rapport qualité/prix est imbattable à proximité du Vieux-Québec. Je recommande chaleureusement cet endroit. Un bémol : le stationnement.
Stayed 1 night in Apr 2024