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Best Western Plus City Centre/Centre-Ville

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus City Centre/Centre-Ville

Dinner served, Italian cuisine
Indoor pool
Exterior
View from property
Premium bedding, memory foam beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
330, de la Couronne street, Québec City, QC, G1K6E6
  • Quebec City Convention Center
    13 min walk
  • Grand Theatre of Quebec
    13 min walk
  • Théâtre Capitole
    15 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room) | Premium bedding, memory foam beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Shower Only;Larger Room)

  • Sleeps 2
  • 1 King Bed

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Pool

Hilton Quebec

Pool
Spa
Free WiFi
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4.5 out of 5, Wonderful, (2137)
The price is $273
per night
$325 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Quebec

About this property

Best Western Plus City Centre/Centre-Ville

Hotel in Centre-Ville
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Best Western Plus City Centre/Centre-Ville offers 177 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus City Centre/Centre-Ville features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western Plus City Centre/Centre-Ville is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon.
NouVo Cuisine & Mixologie - This bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CAD 32 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • NouVo Cuisine & Mixologie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to November 29 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 17 to 25 per person
  • Uncovered self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 2023-11-30, 020952

We should mention

Pool access available from 7 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Plus
Best Western Plus City
Best Western Plus City Centre/Centre-Ville
Best Western Plus City Centre/Centre-Ville Hotel
Best Western Plus City Centre/Centre-Ville Hotel Quebec
Best Western Plus City Centre/Centre-Ville Quebec
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec
Best Western Plus City Centre/Centre Ville

Best Western Plus City Centre/Centre-Ville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 722 out of 1461 reviews" "
Rating 8 - Good. 459 out of 1461 reviews" "
Rating 6 - Okay. 165 out of 1461 reviews" "
Rating 4 - Poor. 73 out of 1461 reviews" "
Rating 2 - Terrible. 42 out of 1461 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris, Dieppe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go-to hotel whenever we are visiting Québec City. It’s a nice 15-20 minute walk to Old Québec, there are good food options nearby and the hotel staff and amenities are always great.
Stayed 2 nights in Aug 2024

8/10 Good

cory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Helpful staff. Close to the bus tour stop. Onsite parking (outside) so was convenient for the Thule box on the roof. Ran into trouble with this in other hotels.
Stayed 3 nights in Aug 2024

6/10 Okay

Katherine, East Brunswick

Traveled with family
Disliked: Property conditions & facilities
Hotel was outdated and needed an upgrade. The bed/headboard had visible wear and tear, as well as the bathroom. Sofabed was so uncomfortable. I can feel the springs on my ribs and back while sleeping. Hotel location was close to dinings/bar, but felt unsafe walking around due to several homeless people in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with information. They were very kind. The hotel was clean. I didn't like that the parking lot was not paved but had a gravel ground. It was not easy to walk on and when it rained, there were lots of muddy puddles. Not to mention, this is not good to drive on with your vehicle.
Stayed 4 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot rough and hard to find a spot
Stayed 1 night in Aug 2024

8/10 Good

Xi, North York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot fairly close and with security cameras.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
L’hôtel et la chambre était bien, par contre les lits étaient beaucoup trop mou.
Stayed 1 night in Aug 2024

6/10 Okay

Frederick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Séjour correct
Odeur nauséabonde forte a la chambre...ameublement use. Bon service et personnels accueillants.
Stayed 1 night in Aug 2024

10/10 Excellent

TENZIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and helpful. Liked the over all experience.
Stayed 1 night in Aug 2024

6/10 Okay

Legni

Traveled with family
Liked: Amenities
I loved the location since it is just a 30-minute walk to where the action is. The hotel looks pretty nice from the outside but the inside was not that great. My room had a bad smell that the hotel tried to hide by cranking up the A/C. There is only 2 elevators in the property and one was broken upon arrival. I left 4 days later and the elevator has not being repaired. I wasted lot of time just waiting for the one operational elevator.
Stayed 3 nights in Aug 2024

8/10 Good

Tammy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Flooring

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Big open rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Arkadiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The staff is friendly and helpfull.The suite is spacious, bright, very functional and very clean. It was quiet, and the beds were comfortable. Nice and modern bathroom with a good shower
Stayed 1 night in Aug 2024

2/10 Terrible

Jane S

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Awful. Elevators broken and only 1 available. Waited over 30 minutes to take elevator from 6th floor to leave. ALL guests were very angry. Everyone we spoke to said they will not return. Parking was also 32 a night extra (parking in a vacant lot). Visitors were upset about this added cost and the lack of transparency.
Stayed 2 nights in Aug 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Business traveler
Liked: Amenities
Very nice
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Property conditions & facilities
Less then averege
I was disappointed with my stay at this hotel. First of all, I was not expecting to pay an extra 32$ for parking considering the price of the hotel+ the parking was on gravel. Super hard to roll the luggage. Other than that, our room had a smell of a wet dog which was pugent when we entered the room. But room was clean. The AC in our room was noisy and personally I would've prefer have body soap dispensers instead of little bottles which would've made the site more ecofriendly.... One of the 2 elevators were broken down, creating massive trafic and wait...
Stayed 1 night in Aug 2024

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is nice but parking cost extra $32 and it is very crowded (I got a scratch in my bumper). Room was clean but AC was poorly maintained making a lot of noise. The AC would not cool and the issue was the thermostat with poor instructions given to guests. Only one elevator working and would be full at the top floors, 2nd and 3rd floors would have to wait several ups and downs to get to the lobby.
Stayed 1 night in Aug 2024

8/10 Good

WIlliam

Liked: Cleanliness, staff & service
It’s an aging property. But did the trick
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Location
Stayed 1 night in Aug 2024

6/10 Okay

NANCY, NOBLETON

Liked: Staff & service
Stayed 1 night in Aug 2024