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Hotel Citadelle

3.0 star property

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Deluxe Apartment (8 people) | Private kitchen | Fridge
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Laval University
    ‪5 min drive‬
  • Laurier Quebec
    ‪6 min drive‬
  • Les Galeries de la Capitale
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hôtel Motel Le Gite

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
3.7 out of 5, Good, (1763)
The price is $65
per night
$77 total
includes taxes & fees
Apr 27 - Apr 28
Hôtel Motel Le Gite

About this property

Hotel Citadelle

3-star hotel in Les Rivières
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. This Québec City hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hotel Citadelle is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jill

Traveled with partner
Disliked: Amenities, property conditions & facilities
If I had seen a picture online of the ACTUAL room they give you, I would have never booked this place. Just needed a place to rest our heads while enroute to another destination. Was 91CA bucks including the tax. There’s really no other places in this area for much less if you require parking. The rooms all have a window facing the wraparound parking; the small and depressing, dismal room was worsened by an idiot who had to fire up his diesel at 3:33am. ONLY thing going for this place is that the papery thin sheets were clean. Next time I’ll pay an extra $50 a night to get fully installed trim, weird dim lights and an extra few plys to my toilet paper. Will never go back.
Stayed 1 night in Jan 2025

10/10 Excellent

Norm

It’s a great motel that’s close to the airport
Stayed 1 night in Jan 2025

2/10 Terrible

Jessika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decus
Pire nuit de ma vie ! La chambre était sale pas de manette pour la télé et pas de service pour dautre serviette ! La chambre est briser ! Vous verrez avec les photos ! Demmander de me faire changer de chambre mais dit qu’il n’avait plus de chambre de disponible ! Ne veux pas me rembourser et patron impossible à rejoindre
Stayed 1 night in Jan 2025

8/10 Good

Julie

Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

JULIE

Traveled with family
Disliked: Cleanliness
Je ne recommande pas, qu'en dernier recours!
J'ai aimé le fait qu'il y avait 2 chambres mais c'est tout. C'était sale. Le plancher était sale, des rouleaux de cheveux au sol, des moisssures dans la salle de bain et très poussiéreux en général ainsi que des saletés sur les murs. Douche trop petite et pas pratique avec un rideau pour cette grandeur.
Stayed 1 night in Dec 2024

6/10 Okay

Gregorio

Traveled with family
The cafeteria is too messy, the receptionist is kind but uninterested. The furniture is very old and outdated and in poor condition.
Stayed 2 nights in Dec 2024

2/10 Terrible

Billy

Disliked: Cleanliness, property conditions & facilities
On a trouvé des cheveux sur notre lit qui n'était pas à nous. Aussi, il y avait énormément de poussières accumulés sur les surfaces.
Stayed 1 night in Dec 2024

10/10 Excellent

LOUVIND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception was very nice and helpful. The cleaners were very nice also. Room very clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Joey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Le levier de douche était sale, mais le reste était relativement propre. Le séchoir à cheveux ne fonctionnait pas. Idéale pour une place pour dormir à un prix abordable.
Stayed 1 night in Dec 2024

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good. Just need a new heating system.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great price great location for shows at videoton center. Nice bed good sleep!
Stayed 1 night in Dec 2024

8/10 Good

Jean-pierre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Prince

Need to update
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Stayed 1 night in Dec 2024

10/10 Excellent

William, Prevost

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Renee

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Económico y limpio
Stayed 1 night in Nov 2024

8/10 Good

Navi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice and maintained
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jayraj

Stayed 1 night in Oct 2024

8/10 Good

Kwang Hyun

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024