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Hôtel des Coutellier

4.0 star property

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Photo gallery for Hôtel des Coutellier

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio
Bicycling
Reception
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1
  • Quebec Cruise Terminal
    ‪9 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec City Convention Center
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite with open bathroom

King Suite with open bathroom | Premium bedding, down comforters, pillowtop beds, minibar

King Suite with open bathroom

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 2 double beds

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar

Suite with 2 double beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Double Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hôtel des Coutellier

4-star hotel in Old Quebec
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Hôtel des Coutellier offers 24 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 700 square feet (65 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Hôtel des Coutellier is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Hôtel des Coutellier has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 17 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 17 per night (98 ft away)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 2024-11-30, 174123

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coutellier
des Coutellier
Des Coutellier Hotel
des Coutellier Quebec
Des Coutellier Quebec City
Hôtel des Coutellier
Hôtel des Coutellier Quebec
Hotel Des Coutellier Quebec/Quebec City
Hôtel Coutellier Quebec
Hôtel Coutellier
Coutellier Quebec
Hôtel des Coutellier Hotel
Hôtel des Coutellier Québec City
Hôtel des Coutellier Hotel Québec City

Hôtel des Coutellier Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 895 out of 1054 reviews
Rating 8 - Good. 130 out of 1054 reviews
Rating 6 - Okay. 20 out of 1054 reviews
Rating 4 - Poor. 1 out of 1054 reviews
Rating 2 - Terrible. 8 out of 1054 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Modern look and very clean. We really enjoyed our stay.
Stayed 1 night in Jan 2025

6/10 Okay

Aliaksei

Liked: Staff & service
Disappointing Stay with Poor Problem Resolution
We stayed at this hotel for three nights, and unfortunately, our experience was disappointing. On the first night, we couldn’t sleep until 4 a.m. due to extremely noisy neighbors in the room above us. Before the second night, we asked the staff to resolve the issue. Their solution was to move us to a smaller, simpler room with a smaller bed and half the size of our original room, located on the side facing a noisy street. Although we agreed to the change, it was only because another sleepless night wasn’t an option for us. The staff mentioned that the price difference between the two rooms was minimal, and since we had already paid in full, they offered to waive the $17 parking fee for the three nights as compensation. However, when we repeatedly asked for a room of the same or better quality—even stating we were willing to pay extra—they didn’t offer any alternatives. At checkout, the staff attempted to charge us for parking despite our prior agreement. After pointing out the arrangement, they then asked us to pay for two out of the three nights instead. We had to explain our dissatisfaction and reiterate the earlier agreement before they finally waived the parking fee altogether. However, we still ended up bearing the cost and inconvenience of staying in a far less comfortable room. Regarding the comfort of the rooms, both had old, uncomfortable mattresses that left even two young guests waking up with joint pain.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

eric

Stayed 1 night in Jan 2025

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff & clean, comfortable room with thoughtful touches. The large continental breakfast of placed outside my door at 7am was a wonderful service!
Stayed 1 night in Jan 2025

10/10 Excellent

Marie Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spotless room and fantastic service. Appreciated the free breakfast :)
Stayed 1 night in Jan 2025

6/10 Okay

Aliaksei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Virginia

Stayed 3 nights in Oct 2024

8/10 Good

Lucia Mac, Thorold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, complimentary breakfast, cleaned room with daily housekeeper. However, the hotel should have microwave inside the room
Stayed 3 nights in Jan 2025

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - however, we were unaware the location was at the bottom of the city and a long walk up to the central part of Old Quebec. The Hotel also states that it has a restaurant but does not. There is a restaurant next to the Hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yongxin

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and cozy hotel. The attention to detail is incredible. We enjoyed a week with the family.
Stayed 6 nights in Dec 2024

10/10 Excellent

Edward, RICHMOND

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Des Coutellier was a great place to stay. Super clean, Quiet, and a great location. The service from everyone there was fantastic and I would highly recommend this place. It is very walkable to the main shopping areas. Again the staff here was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was a bit of a walk from Old Town in winter and breakfast was extremely limited.
Stayed 2 nights in Dec 2024

10/10 Excellent

Normadeane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
We had an amazing stay. We could walk to all restaurants and monuments. Staff very accommodating. Would definitely stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Amenities
delicious.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024