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Hôtel des Coutellier

4.0 star property

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Photo gallery for Hôtel des Coutellier

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar
Classic Room, 1 Queen Bed | Private kitchenette | Mini-fridge, coffee/tea maker
Reception
Classic Room, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Room service

Explore the area

Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1
  • Hôtel-Dieu de Québec
    ‪5 min walk‬
  • Quebec City Town Hall
    ‪8 min walk‬
  • Quebec Cruise Terminal
    ‪9 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite with open bathroom

King Suite with open bathroom | Premium bedding, down comforters, pillowtop beds, minibar

King Suite with open bathroom

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with 2 double beds

Suite with 2 double beds | Premium bedding, down comforters, pillowtop beds, minibar

Suite with 2 double beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Double Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hôtel des Coutellier

4-star hotel in Old Quebec
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Hôtel des Coutellier offers 24 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 700 square feet (65 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Hôtel des Coutellier is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Hôtel des Coutellier has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 17 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 17 per night (98 ft away)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 2024-11-30, 174123

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coutellier
des Coutellier
Des Coutellier Hotel
des Coutellier Quebec
Des Coutellier Quebec City
Hôtel des Coutellier
Hôtel des Coutellier Quebec
Hotel Des Coutellier Quebec/Quebec City
Hôtel Coutellier Quebec
Hôtel Coutellier
Coutellier Quebec
Hôtel des Coutellier Hotel
Hôtel des Coutellier Québec City
Hôtel des Coutellier Hotel Québec City

Hôtel des Coutellier Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1053 reviews
Rating 8 - Good. 129 out of 1053 reviews
Rating 6 - Okay. 20 out of 1053 reviews
Rating 4 - Poor. 0 out of 1053 reviews
Rating 2 - Terrible. 8 out of 1053 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and the staff are very friendly. I wished there were more protein in the breakfast bag but I can’t complain it’s free.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was outstanding! The rooms were so comfortable and so clean. The breakfast was delivered in the morning was just enough and delicious. Highly recommend and will be staying here again
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Hubbards

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very enjoyable stay staff were extremely helpful in all aspects of our stay. Lots to do and see with in walking distance wonderful restaurants around the hotel highly recommended.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
I loved how centrally located this hotel was. Pretty much anywhere in Old Quebec was a 15-20 min walk at most. Its also only a 5 mins walk to/from gare du palais train station. The service was very friendly too. As soon as I checked in, I was given a map and even a route for me to walk around Old Quebec and explore the area. I was also explained how to use the bus and the app for the bus. The room and bed were extremely comfortable. I really enjoyed the free breakfast delivered to the room in the mornings. It was a couple of pastries and some yogurt or cheese. I wish the room service for dinner was better. The "room service" comes from the restaurant Legende. The QR code for the menu in the room was out of date so when I called to order, I was told what I wanted to eat was not on the menu. What I did order was overpriced, mediocre, and very small portions. There are lots of other restaurants that had good reviews nearby though.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were all nice!
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for visit old Québec town
Breakfast at room. Excellent service very nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little boutique hotel just on the edge of the old city in Quebec City. It is named after the family that built it many years ago and it certainly has that family feel. Nice little perks like a breakfast that is delivered to your room every morning give it that special touch. It is easily walkable to all of the fabulous old town sights but away from the traffic and congestion that you sometimes get on the old town streets. If you want to go on day trips elsewhere it is easy for Ubers and Taxis to get in and out. There are some great restaurant options nearby and the galleries and shops are just down the street. Also close to the river where we enjoyed walking and cycling!
Stayed 4 nights in Oct 2024

10/10 Excellent

Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Location, building, staff, cleanliness was exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff - helpful & courteous - and I loved my room 403. Excellent amenities for this status of hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHIA-CHUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff and service are good
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jane, Bolingbrook

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. I needed to visit the ER. and Hardielle called for a taxi and took care of everything. On our return to hotel she greeted us we a hug and inquired how I was doing and if there was anything she could do.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel that was out of the busy areas of the upper old Quebec but walkable to it and this hotel, although in the lower section of Old Quebec and required walking to get to the upper part fit the bill.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Very helpful, friendly staff at the check-in. The rooms were clean, and the free breakfast at your door was nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely hotel, highly recommend! Very accommodating for our infant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a welcoming place,clean,comfortable bed,loved the lunch box breakfast very cute. Would return anytime
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonard S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
It was fantastic! The staff was amazing! The property was so tasteful and clean. Will recommend it to anyone I know going to Quebec City!
Stayed 2 nights in Oct 2024