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Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
Front of property
2 Double Beds | Individually furnished, free WiFi, bed sheets
Horseback riding
1 Queen bed | Living area | TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Château Frontenac
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪13 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for City View Small Room

Individually furnished, free WiFi, bed sheets

City View Small Room

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds

2 Double Beds | Individually furnished, free WiFi, bed sheets

2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed

Individually furnished, free WiFi, bed sheets

1 Double Bed

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Queen bed

1 Queen bed | Individually furnished, free WiFi, bed sheets

1 Queen bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Very Small Room 100 sq ft

Individually furnished, free WiFi, bed sheets

Very Small Room 100 sq ft

  • 100 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for 1 Queen Fabulous View with balcony

1 Queen Fabulous View with balcony | Individually furnished, free WiFi, bed sheets

1 Queen Fabulous View with balcony

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Jardin Du Gouverneur

Hotel in Old Quebec
Concierge services, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay movies. Bathrooms include showers.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hôtel Jardin Du Gouverneur features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Québec City hotel also offers laundry facilities and a television in a common area.

Hôtel Jardin Du Gouverneur is a smoke-free property.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 24 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 041823, 2025-04-30

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Hôtel Jardin Du Gouverneur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 328 out of 907 reviews
Rating 8 - Good. 338 out of 907 reviews
Rating 6 - Okay. 145 out of 907 reviews
Rating 4 - Poor. 60 out of 907 reviews
Rating 2 - Terrible. 36 out of 907 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Josianne

Traveled with partner
Liked: Cleanliness
We enjoyed our stay. It’s an older hotel so don’t expect modern facilities. It’s plain, no continental breakfast but there is a Keurig in room with coffee (but no tea). Room was clean and beds were very comfortable. Located in Old Quebec so Walking distance to dining and shopping. Very convenient location. The city at this time of year was beautiful. Would definitely recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting Quebec for the Christmas markets. Very, very convenient to the Frontenac and the various markets. Furnishings are a bit older and my bed was rather squeaky, but the bedding is very nice and everything was certainly clean. Did not have much interaction with staff.
Stayed 3 nights in Dec 2024

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
December 11-15
We had a good girls weekend getaway. Location basically behind the Hotel Frontenac, is an easy walk to all of Old Quebec. Parking in a near by lot was easily accessible. The room with 2 double beds was a good size. Small bathroom with a corner shower stall which would be a challenge for an average guy. We had a heating issue that was addressed the same day. It was noisy at times but not ongoing. We’re able to store our luggage after checkout to grab some breakfast before we left town. Overall it was a good experience.
Stayed 4 nights in Dec 2024

4/10 Poor

Kendall

Traveled with partner
Disliked: Property conditions & facilities
The location was good. The hotel had no elevator and the stairs up to our room were steep and narrow. The hotel room was okay but the bathroom was inadequate. The shower had no place to place shampoo or soap so you had to put it on the floor of the shower. This was a problem because the shower wasn’t draining properly. Because we were afraid the water would overflow onto the bathroom floor, showers were problematic. The sink also did not drain properly. There was only one hook in the bathroom to hang towels. There was a rack in the bedroom, but one side had come detached from the wall, so was useless. There is no parking on site but a parking garage was right around the corner.
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel and a very friendly staff. I have one complaint. I am sure that since Canada is so close to the USA, you must get a lot of english speaking customers. It was really cold outside and after walking around all day, it would have been nice to come back and watch a movie. The TV was only in french and there was no way to stream our own netflix or change the language to dub over into English.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerstyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles at the front desk was absolutely amazing. Friendly and gave great advice on local dining. Location was second to none. Would highly recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 3 nights to visit the Christmas Mart. It was an excellent safe location. Even though we had one of the small rooms (double bed and very little room to move about), it was comfortable. We would definitely stay there again but have larger room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolle

Traveled with partner
Liked: Amenities
Discret
Stayed 2 nights in Nov 2024

8/10 Good

Fang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main road and parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Haruyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フェアモントホテルのすぐとなりのとっても便利な立地
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is PERFECT for visiting Christmas markets.....right in the heart of the action. Unfortunately, being a very old building, my room on the third floor was excessively noisy with unusually high wind gusts when j was there. It was impossible to sleep.
Stayed 2 nights in Nov 2024

2/10 Terrible

paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey Joseph

Stayed 4 nights in Oct 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is at the center of everything. The shower is a bit small.
Stayed 3 nights in Oct 2024

6/10 Okay

BRIAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very small and you had to get out of the shower to turn around
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a charming hotel in a fantastic location overlooking the park beside Chateau Frontenac. It's convenient to everything. The room was spacious and the bathroom was clean with plenty of hot water. There's no parking at the hotel but there's a convenient parkade right around the corner. We loved it and would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Allan, Westbank

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Walter

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very safe and really good location you can walk everywhere you like right on the heart of Old Quebec.
Stayed 3 nights in Oct 2024

8/10 Good

Jimena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay since it’s walking distance to everything, if you’re planning on walking around the old Quebec. The rooms are fine, the only thing is the washrooms are really small specially the showers are super tiny. No elevator so plan on carrying your luggage 1-2 floors.
Stayed 3 nights in Oct 2024