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Hôtel Le Clos Saint-Louis

3.5 star property

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Photo gallery for Hôtel Le Clos Saint-Louis

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated
Staircase
Exterior
Front of property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
69, rue Saint-Louis, Québec City, QC, G1R 3Z2
  • Grande Allée
    ‪4 min walk‬
  • Citadel of Quebec
    ‪5 min walk‬
  • Old Quebec Funicular
    ‪5 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Clos St-Louis Suite

Clos St-Louis Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Clos St-Louis Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite - 2nd floor, no elevator

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Exclusive Suite - 2nd floor, no elevator

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Clos St-Louis - 3rd floor, no elevator

Classic Clos St-Louis - 3rd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Clos St-Louis - 3rd floor, no elevator

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Clos St-Louis - 4th floor, no elevator

Superior Clos St-Louis - 4th floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Clos St-Louis - 4th floor, no elevator

  • 235 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Clos St-Louis - 1st or 2nd floor, no elevator

Prestige Clos St-Louis - 1st or 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Prestige Clos St-Louis - 1st or 2nd floor, no elevator

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Auberge Place d'Armes

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is $128
per night
$152 total
includes taxes & fees
Mar 9 - Mar 10
Auberge Place d'Armes

About this property

Hôtel Le Clos Saint-Louis

3.5-star hotel in Old Quebec
A microwave in a common area, a refrigerator in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and express check-in. Housekeeping is available on request.
Hôtel Le Clos Saint-Louis offers 18 air-conditioned accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Le Clos Saint-Louis is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28.74 per night; includes in/out privileges)
  • Limited onsite parking

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for CAD 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 28.74 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide elevators.
Property Registration Number 2024-11-30, 049475

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Clos Saint Louis
Clos Saint Louis Hotel
Clos Saint Louis Hotel Quebec
Clos Saint Louis Quebec
Hotel Le Clos St-Louis Quebec/Quebec City
Le Clos St Louis Hotel
Hôtel Clos Saint-Louis Quebec
Hôtel Clos Saint-Louis
Clos Saint-Louis Quebec
Clos Saint-Louis
Le Clos Saint Louis
Hôtel Le Clos Saint Louis
Hôtel Le Clos Saint-Louis Hotel
Hôtel Le Clos Saint-Louis Québec City
Hôtel Le Clos Saint-Louis Hotel Québec City

Hôtel Le Clos Saint-Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with partner
Liked: Property conditions & facilities
Very good stay
Stayed 2 nights in Nov 2024

8/10 Good

Satyiki

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the Old Town surroundings-felt like we were in Europe again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property, except the limited parking. It was very quiet, adult only hotel, the decor was amazing! It made it feel warm, inviting, romantic, and felt like you were transported to a new era and place. We did access the staff service, they were very friendly and helpful. Mostly loved the independence of the stay. We had such a great time, I would definitely recommend this place to stay, and I would return without hesitation. Absolutely loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in very good place to visit the old city with nice restaurants
Stayed 3 nights in Nov 2024

8/10 Good

Juliana, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying in this mansion from 1844 was an interesting experience. The room was clean, cozy, the location was amazing, parking is a little bit expensive because you need to park at a private parking lot which cost us $24 per night. The inconvenience was that there is no drinkable water in the room and the vending machine was out of service. It’s a self service check in and we haven’t seen any staff working there in the reception. Overall it was a pleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Denis

Liked: Cleanliness
Disliked: Room comfort
Would appreciate extra face clouth for our second night as well as extra coffee.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Could not gain access to the property as it has an un manned desk. Should have received a code to access property, but did not. Tried to contact proprietor via mail and telephonically with no luck. Communicated with Hotels.com representative who also could not make contact with proprietor, she was going to arrange cancellation and refund
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the staff was the housekeeper (shame on me for not getting her name), who was great about getting us into our room when we arrived early, and who checked in on us during our stay and who was just a wonderful human. The place has a virtual front desk, so there's no one on duty at the property, so she was a lifeline. No dining/bar facilities - it's kind of like a B&B where the owners are nowhere to be found. That said, the old house exudes charm and our room was very comfortable and for some inexplicable reason, it had a table that was set for two - kinda strange. But it came in handy our first night, which was cold and blustery and when my wife didn't want to go out again, I picked up pizza, salad and wine (glasses available in the basement "kitchen") and we had a comfy place to eat and enjoy each other's company. All in all, a fun stay and the price was right.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Véronique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very place in the middle of Old-Quebec
Great hotel. Staff very responsive whenever I had a question, even though there was nobody on site. Very quite room, despite busy street sometimes at night. Thanks to all staff!
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and romantic
Absolutely beautiful hotel. It was so romantic and I loved every second of being there. The tub was a plus, and the four poster bed was amazing.
Stayed 3 nights in Oct 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was old and rusted. Cobwebs on the chandelier. No instructions for the safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and time at this hotel! Close to everything in old Quebec. Would stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

8/10 Good

cynthia, torrington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and a great location. Had a problem with the heating and could never get the issue resolved. Room was way too hot which made it hard to sleep at night. Parking was difficult . There was no staffed customer service/ reception desk, which made it difficult if you needed anything or had a problem. Would liked to have a live person on site to deal with issues.
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice, quaint property right in the heart of Old Quebec. Old building so some quirks, but very nice if you're looking for an old-world European feel. Only drawbacks: No in-room thermostat and it was extremely warm at night, and could hear the water running quite loudly from the room above. Otherwise, very nice.
Stayed 3 nights in Oct 2024

8/10 Good

Cheng Kuo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in old town
Stayed 1 night in Oct 2024

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
You are walking distance to everything. Driving or bus not required unless you want a tour bus.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay in Old Quebec
Stayed 4 nights in Oct 2024

10/10 Excellent

Neil

Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Joan

Room 25 was very noisy and cold.
Stayed 3 nights in Oct 2024