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Hôtel Le Clos Saint-Louis

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Le Clos Saint-Louis

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Exterior
Staircase
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
69, rue Saint-Louis, Québec City, QC, G1R 3Z2
  • Grande Allée
    4 min walk
  • Sagamite
    1 min walk
  • Quebec Palace Station
    13 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    25 min drive

Room options

View all photos for Clos St-Louis Suite

Clos St-Louis Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Clos St-Louis Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite - 2nd floor, no elevator

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Exclusive Suite - 2nd floor, no elevator

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Clos St-Louis - 3rd floor, no elevator

Classic Clos St-Louis - 3rd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Clos St-Louis - 3rd floor, no elevator

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Clos St-Louis - 4th floor, no elevator

Superior Clos St-Louis - 4th floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Clos St-Louis - 4th floor, no elevator

  • 235 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Clos St-Louis - 1st or 2nd floor, no elevator

Prestige Clos St-Louis - 1st or 2nd floor, no elevator | Premium bedding, pillowtop beds, in-room safe, individually decorated

Prestige Clos St-Louis - 1st or 2nd floor, no elevator

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $130
per night
$154 total
includes taxes & fees
Jan 5 - Jan 6
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About this property

Hôtel Le Clos Saint-Louis

3.5-star hotel in Old Quebec
A microwave in a common area, a refrigerator in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and express check-in. Housekeeping is available on request.
Hôtel Le Clos Saint-Louis offers 18 air-conditioned accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Le Clos Saint-Louis is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28.74 per night; includes in/out privileges)
  • Limited onsite parking

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for CAD 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 28.74 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide elevators.
Property Registration Number 2024-11-30, 049475

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Clos Saint Louis
Clos Saint Louis Hotel
Clos Saint Louis Hotel Quebec
Clos Saint Louis Quebec
Hotel Le Clos St-Louis Quebec/Quebec City
Le Clos St Louis Hotel
Hôtel Clos Saint-Louis Quebec
Hôtel Clos Saint-Louis
Clos Saint-Louis Quebec
Clos Saint-Louis
Le Clos Saint Louis
Hôtel Le Clos Saint Louis
Hôtel Le Clos Saint-Louis Hotel
Hôtel Le Clos Saint-Louis Québec City
Hôtel Le Clos Saint-Louis Hotel Québec City

Hôtel Le Clos Saint-Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laura E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property, perfect for couples or a mother daughter get away. Comfortable beds, very cute and cozy.
Stayed 6 nights in Sep 2024

6/10 Okay

Steven

Liked: Property conditions & facilities
Location was excellent, beautiful area of Quebec City, building rustique like, walk back in time, But, no staff on hand, no elevator, if you are out of shape, elderly, or travel with big luggage’s, think about it, steep stairs. Our room was extremely warm, air co, was not started beforehand, after a call, supposed to be on after, but so warm, slept with window open, and then hear all outside, not a restful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mimi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property in a great location.
Stayed 1 night in Sep 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and quite old. Rooms are good sized and are decorated in keeping with the period. Ceilings had the rough beams. Floors are hardwood. The bathroom incorporated some of the original brick. There are two caveats. They have no elevator and the floors are pretty high so if you have a room on the third floor, it is a bit of a challenge. They tell you this but just be aware. The second item is there is no one on site. You get codes to get into the front door and your room. This all worked quite well. They have good WIFI, extra towels, cups, etc. and they have an ice machine so you really don't need anyone but if if you need help it is a phone call and there is no house phone so you really need Canada coverage on your cell phone. Other than that the hotel is great. Location is super and convenient to restaurants and attractions. Short walk to just about everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience. Staff were very responsive to requests. Loved the location, very walkable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn, Cobourg

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the uniqueness of the room. The sitting room was the best! We also loved how conveniently located the hotel was to restaurants and shops.
Stayed 3 nights in Sep 2024

6/10 Okay

Lee

Traveled with family
Disliked: Property conditions & facilities
Check in was a nightmare
We were traveling with parents with mobility issues and specifically requested a ground floor room. Unfortunately when we arrived the keypad for their room didn't work. Since there is no staff on-site I emailed, texted and tried calling three times before I finally reached someone. They assumed we had entered the code incorrectly which felt insulting as we had easily entered our room on the second floor and it wasn't a complicated process. When I finally convinced them the key pad didn't work, they had to send someone with a key. It was a very poor experience for our parents and that was very disappointing to us as we had gifted them the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a great location. Check-in / check-out was very easy. Just needed a code for the door, didn't see any actual staff there which was totally fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nini Wei

Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Large room with an old world charm but all the modern necessities. Lovely stay.
Stayed 3 nights in Aug 2024

4/10 Poor

GREGORY

Liked: Cleanliness
Disliked: Staff & service, room comfort
Mattress was too soft. Wifi was terrible. Decorating was very stodgy.
Stayed 3 nights in Aug 2024

8/10 Good

douglas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
great location
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was a simple design but well kept.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property in the heart of Old Quebec was right in character for our exploration of the area.
Stayed 1 night in Aug 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location in the heart of Old Quebec. Very old hotels, bed and pillows not very comfortable
Stayed 1 night in Aug 2024

8/10 Good

jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great location! A bit too automated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 3 nights in Aug 2024

2/10 Terrible

Christene

I would love to be able to rate this hotel but 2 days before our arrival we were told that our room had a water leak and they offered us another hotel 1/2 mile away from Los clos saint-Louis ànd outside old Quebec. As we were already on vacation we just accepted the replacement as we didn’t have time to research at that point. They added breakfast at the new hotel but it was horrible service ànd messed up orders so we didn’t use it the rest of our stay. The new hotel also had no desk service anytime we stopped by except for the afternoon we registered. In addition the street was closed off all weekend to cars so we couldn’t even drop off our luggage in front of the hotel. Everytime we walked by the Saint-Louis we wondered what our Etsy there would have been like
Stayed 3 nights in Aug 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The self check in was easy. The staff was responsive to requests. Only negative was no individual room control for temperature. My partner likes a really cool room so he was uncomfortable. But i was fine. So this negative is only a heads up for people like him.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old downtown and many dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is full of character and had everything we needed. Would absolutely stay here again!
Stayed 1 night in Jul 2024

6/10 Okay

Doug

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property itself is very nice, but there is no one there… we used codes to enter the building and our room. We could not control the thermostat in our room and it was cold… 68/69 degrees. We asked that the temperature be increased, but it wasn’t. Our room was not made up during our 3 day stay
Stayed 3 nights in Aug 2024