See all properties

Hôtel Maison Du Général

2.0 star property

Choose dates to view prices

Photo gallery for Hôtel Maison Du Général

Desk, iron/ironing board, free WiFi, bed sheets
Front of property
40-inch TV with cable channels
Television
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Grande Allée
    ‪3 min walk‬
  • Parliament Building
    ‪5 min walk‬
  • Citadel of Quebec
    ‪5 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room

Traditional Room | Desk, iron/ironing board, free WiFi, bed sheets

Traditional Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Double Bed

  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Louisbourg

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.4 out of 5, (442)
The price is $121
per night
$144 total
includes taxes & fees
Mar 7 - Mar 8
Hotel Louisbourg

About this property

Hôtel Maison Du Général

Hotel in Old Quebec
A restaurant, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary.

Hôtel Maison Du Général is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
Sagamité - Onsite restaurant.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Restaurants on site

  • Sagamité

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-09-30, 043024

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 421 reviews
Rating 8 - Good. 145 out of 421 reviews
Rating 6 - Okay. 87 out of 421 reviews
Rating 4 - Poor. 42 out of 421 reviews
Rating 2 - Terrible. 21 out of 421 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family
Stayed 2 nights in Nov 2024

4/10 Poor

Tenzin

Traveled with group
Disliked: Staff & service, property conditions & facilities
Hotel sign board is very old and faded that’s why it took so long to find a hotel even though I am around the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely property, great location, staff not so accommodating, the duvet wasn’t a clean under the sheets and wee termites. Very peaceful and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

RUBY MARIE DIRECTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
Stayed 5 nights in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

VALERIANO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very close to all interesting sites in Old Qubec. It was safe walking out at night.
Stayed 2 nights in Oct 2024

6/10 Okay

David, Ottawa

Business traveler
Liked: Staff & service
Very small room, smaller shower. Steep stairway in this old building. Charming.
Stayed 3 nights in Oct 2024

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, it is important to remember this is very inexpensive - but, as they say, you get what you pay for. We stay in town a couple of times a year, this was the worst experience ever - just fundamentally blah (or worse) in every respect. Impolite service, kept everyone waiting for 4:00 check in even though rooms were ready. It was raining and there was no where to sit. Paint peeling off leaky ceiling; filthy smudges on tv screen; hair in shower; walls badly scuffed and scraped; bed super uncomfortable. Still, safe, secure, convenient location and inexpensive. I would rather pay more and get a lovely stay, but if you value savings over comfort and cleanliness then this is the one for you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Hotte

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À distance de marche du centre des congrès. Près de restaurants. Simple, propre et Silencieux.
Stayed 2 nights in Oct 2024

6/10 Okay

Chaeyoon

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking and low services
Stayed 2 nights in Oct 2024

2/10 Terrible

MAURICIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

LINDA

Traveled with group
No elevators. No help from staff, no available service on weekend that we stayed. Otherwise, the place is walking distance to the center of activities (stores, restaurants, churches, bus stops).
Stayed 3 nights in Oct 2024

6/10 Okay

Tamara

Traveled with family
Disliked: Amenities
it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in
Stayed 1 night in Oct 2024

2/10 Terrible

Jongwoo

Disliked: Staff & service, amenities, property conditions & facilities
No parking lot, unkind staff
Stayed 1 night in Oct 2024

8/10 Good

Jeanette

Liked: Cleanliness
Steep spiral stairs not sutable for some people.
Stayed 3 nights in Sep 2024

8/10 Good

Pam

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.
Stayed 3 nights in Sep 2024

8/10 Good

SCOTT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I thought the staff lacked service. We were not told the was no service to clean or replenish. We had to bring dirty towels down to the desk to get new ones. Which was fine when there was someone at the desk
Stayed 5 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Good choice for tight budget but nothing fancy.
The hotel is reasonably priced for those traveling on a tight budget. The location is very good being close to shops and restaurants. The hotel could use some sprucing up. Some fresh paint, new floor covering and better lighting would go a long way to make the hotel more appealing. The hotel had a arrangement with a restaurant close by for breakfast. There were about 5 or 6 choices offered for breakfast which was good and plentiful. Also, it's an old building and does not have an elevator.
Stayed 2 nights in Oct 2024

4/10 Poor

David, Humboldt

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was as expected for a few hundred years old! The main issue was the man working check in, I have forgotten his name but he was basically rude and we seemed to be an intrusion on his afternoon. He gave us the key and we moved in, rested for a while and went out to explore and get a bite to eat. When we returned for the evening, we realized that the room did not have any bath towels or glasses. We had an ice bucket but there was no way to get any ice and was told the next day that there was no ice anyway. We called the emergency number, got a French answer and left a message but never got a reply. My wife is pretty resourceful so she went searching and found an empty room and took their towels and glasses, assuming it would not be used that night as it was getting pretty late by that time. Overall, not a very good first impression. Fortunately, the other workers were polite although we had already been warned that no one would enter the room to clear or replace anything due to health restrictions which was OK as it was only 3 nights. We loved the location and the breakfast place next door. We did the Hop-on/Hop-off the next day (2-day pass for $5) to familiarize ourselves with Quebec City and then used it to move around the city to go back to places we wanted to see again. Overall, the visit to QC was a delight. We left there on a cruise to NYC and enjoyed stops in Charlottetown and Halifax (other stop was too cold and rainy).
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness
L’hôtel est très bien situé et la chambre est propre ! Toutefois, très petit et il y avait en haut de la sortie de secoure, le panneaux lumineux rouge « sortie ». De ce fait, la nuit, la lumière rouge étais très lumineuse, ce qui peut être dérangeant. Sinon, pour la proximité et la propreté, je recommande !
Stayed 1 night in Sep 2024

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Shelley

Liked: Cleanliness
Disliked: Staff & service, amenities
While clean in the room, we were over all disappointed. Steep stairs, no elevator. We were on the 3rd floor. We only took our essentials to the room for our overnight stay. We went to a lovely breakfast with the voucher included (great food and service). Upon returning at 8:40 a.m. there was no one to open up the storage room where our luggage was. Several couples stood there in the same predicament. We had a plane to catch and our UBER driver was already waiting! When we stored the luggage we were not informed that there’d be nobody at the desk. The desk sign gives a number to call in emergencies and guess where it rings! At the desk with no attendant! We can not recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location. Pleasantly surprised by the comfort and cleanliness of the room. The guy on reception could be a bit more cheerful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very, very convenient, nice and quiet
Stayed 1 night in Sep 2024