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Hôtel Maison Du Général

2.0 star property

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Photo gallery for Hôtel Maison Du Général

Desk, iron/ironing board, free WiFi, bed sheets
Television
Front of property
Exterior
40-inch TV with cable channels

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Château Frontenac
    ‪6 min walk‬
  • Quebec City Convention Center
    ‪8 min walk‬
  • Quebec Cruise Terminal
    ‪15 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Traditional Room

Traditional Room | Desk, iron/ironing board, free WiFi, bed sheets

Traditional Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Double Bed

  • 110 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $120
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About this property

Hôtel Maison Du Général

Hotel in Old Quebec
A restaurant, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary.

Hôtel Maison Du Général is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
Sagamité - Onsite restaurant.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Restaurants on site

  • Sagamité

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-09-30, 043024

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 424 reviews
Rating 8 - Good. 147 out of 424 reviews
Rating 6 - Okay. 88 out of 424 reviews
Rating 4 - Poor. 42 out of 424 reviews
Rating 2 - Terrible. 21 out of 424 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an amazing location!
Stayed 1 night in Dec 2024

4/10 Poor

Clara

Disliked: Cleanliness, staff & service, property conditions & facilities
Toallas, sábanas y doubets percudidos, aseo muy deficiente. No hay servicio de atención al cliente edificio queda solo. Sin desayuno.
Stayed 2 nights in Dec 2024

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price!
Stayed 2 nights in Dec 2024

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.
Stayed 1 night in Dec 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
L'emplacement compense pour la grandeur de la chambre qui est petite mais tout y est. L'accueil était moyen, la jeune femme ne semblait pas aimé son travail.
Stayed 1 night in Dec 2024

2/10 Terrible

stephanie

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Serge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vertebnice, quaint, not like hotel vibes
Stayed 1 night in Nov 2024

6/10 Okay

Marie Tes

Liked: Cleanliness, property conditions & facilities
The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .
Stayed 1 night in Nov 2024

8/10 Good

Dominique

Gorgeous room Faucet in bed room is leaking one drop all the time Which is annoying We greatly appreciate everything else Thank you
Stayed 2 nights in Nov 2024

8/10 Good

Nancy

Traveled with family
Stayed 2 nights in Nov 2024

4/10 Poor

Tenzin

Traveled with group
Disliked: Staff & service, property conditions & facilities
Hotel sign board is very old and faded that’s why it took so long to find a hotel even though I am around the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely property, great location, staff not so accommodating, the duvet wasn’t a clean under the sheets and wee termites. Very peaceful and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

RUBY MARIE DIRECTO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.
Stayed 5 nights in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

VALERIANO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very close to all interesting sites in Old Qubec. It was safe walking out at night.
Stayed 2 nights in Oct 2024

6/10 Okay

David, Ottawa

Business traveler
Liked: Staff & service
Very small room, smaller shower. Steep stairway in this old building. Charming.
Stayed 3 nights in Oct 2024

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, it is important to remember this is very inexpensive - but, as they say, you get what you pay for. We stay in town a couple of times a year, this was the worst experience ever - just fundamentally blah (or worse) in every respect. Impolite service, kept everyone waiting for 4:00 check in even though rooms were ready. It was raining and there was no where to sit. Paint peeling off leaky ceiling; filthy smudges on tv screen; hair in shower; walls badly scuffed and scraped; bed super uncomfortable. Still, safe, secure, convenient location and inexpensive. I would rather pay more and get a lovely stay, but if you value savings over comfort and cleanliness then this is the one for you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Hotte

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À distance de marche du centre des congrès. Près de restaurants. Simple, propre et Silencieux.
Stayed 2 nights in Oct 2024

6/10 Okay

Chaeyoon

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking and low services
Stayed 2 nights in Oct 2024

2/10 Terrible

MAURICIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

LINDA

Traveled with group
No elevators. No help from staff, no available service on weekend that we stayed. Otherwise, the place is walking distance to the center of activities (stores, restaurants, churches, bus stops).
Stayed 3 nights in Oct 2024

6/10 Okay

Tamara

Traveled with family
Disliked: Amenities
it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in
Stayed 1 night in Oct 2024

2/10 Terrible

Jongwoo

Disliked: Staff & service, amenities, property conditions & facilities
No parking lot, unkind staff
Stayed 1 night in Oct 2024