We were offered an upgrade, which we took but the room was very small and very dark (not all the lamps were working), and we paid for a nice “view” but the windows are soooo dirty, we couldn’t see anything. Also, we paid for queen beds, but the beds were double, hallways are very dark as well, staff is a bit rude, they thought that we didn’t speak French and directly spoke to us in English and made some comments in french about the previous couple that had just checked in. We used the parking service and the valet didnt even help with our luggages. Also if you have luggages, be careful because you have to walk a lot of stairs. Overall it has great location, its not luxurious at all, restaurant is fine but you should definitely look around for better options.