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Hôtel Must – Quebec City Airport

3.5 star property

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Indoor pool
3 Rooms Suite, 2 Queen Beds, 1 Queen Murphy Bed and Kitchenette | Private kitchenette | Microwave, coffee/tea maker
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Reception
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Hot Tub

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪3 min walk‬
  • Recreofun Amusement Centre
    ‪7 min walk‬
  • Laurier Quebec
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.2 out of 10
Wonderful
(103 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

9.0 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.4 out of 10
Very good
(10 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(8 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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The price is $212 total
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About this property

Hôtel Must – Quebec City Airport

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Quebec City Airport provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Quebec City Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 619 out of 1279 reviews
Rating 8 - Good. 396 out of 1279 reviews
Rating 6 - Okay. 155 out of 1279 reviews
Rating 4 - Poor. 63 out of 1279 reviews
Rating 2 - Terrible. 46 out of 1279 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Philippe

Stayed 1 night in Mar 2025

8/10 Good

Francois-Xavier

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Hôtel must

L'hôtel est propre l'accueil très bien. Malheureusement les lit sont vraiment dure et les oreillers très molle. La piscine de l'hôtel était bondé beaucoup beaucoup de bruit boisson dans le spa . Aucune serviettes disponible même après 1.5h Il y avait un tournoi de basketball dans les environs et les jeunes était laissé à eu même dans la nuit sa criait sans bon sens j'ai du sortir pour avertir les jeunes.
Stayed 1 night in Mar 2025

8/10 Good

mathieu

Traveled with family
Liked: Cleanliness, staff & service, amenities
Merci
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Traveled with family
Disliked: Staff & service
The room was clean but the property needs some updating. Carpets in the hall are lifting. The elevators took forever and the staff often had the entire elevator occupied with bins. Food in the morning wasn’t replenished for breakfast. I ordered a surprise bag and it never arrived even after I called. The arcade closed at 5:30pm and I wasn’t notified of this when I paid. So we had one hour to use the facility and paid full price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Family March break trip

Hotel was clean and well kept. Indoor pool on the roof was a great feature. Breakfast was decent with eggs, sausages, toast, cereal, fruit, yogurt, juices, hot chocolate and coffee. Hotel room bathroom was a little strange with a frosted glass door and no lock. Front desk staff and breakfast staff were not friendly however the maids were quite nice.
Stayed 4 nights in Mar 2025

8/10 Good

Clausinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les enfants aimaient beaucoup la piscine et hot tub. Il y avait du bon service. À chaque fois qu'on avait besoin d'assistance quelqu'un était là.
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
thanks
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour la semaine de relache. Probablement que l'hôtel était surbooké parce qu'il n'y avait pas moyen d'avoir assez de serviettes ou oreillers pour toute la famille. Le dejeuner, il n'y avait presque plus rien wt surtout, pas de place où s'assoir ou se déplacer. On nous a même demandé de quitter la piscine avec les enfants parce quily avait trop de monde. Les installations sont désuètes, mal entretenues. Excellente pression dans la douche!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

gabriela

Traveled with family
Pool, jacuzzi, water slide, Boston Pizza and arcade games/carrie factory, perfect stay with kids, I wish I could have stayed longer, I actually wanted to prolong our stay but the hotel was fully booked, we definitely enjoyed our stay, our favourite hotel in Quebec City so far!
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

8/10 Good

Hugues

Liked: Room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Julius

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, Room looks new. We enjoyed our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

mylene

Stayed 1 night in Feb 2025

6/10 Okay

Valeriy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff appeared to be unfriendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Alain

Stayed 2 nights in Feb 2025

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Madawaska Maliseet FN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Man

Business traveler
Liked: Cleanliness, property conditions & facilities
was normal nothing out of teh ordinary
Stayed 2 nights in Jan 2025

10/10 Excellent

Darshanand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Yves

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Toni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and easy to hop on the highway to get anywhere in the city. Close to shopping, movies and restaurants
Stayed 1 night in Feb 2025