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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

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Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Reception
Lunch and dinner served
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Point of interest
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast included
$118
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Place, Carie Factory Amusement Center
    ‪2 min walk‬
  • Place, Recreofun Amusement Centre
    ‪5 min walk‬
  • Place, Laurier Quebec
    ‪7 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Memory foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(45 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(140 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, soundproofing

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(12 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Memory foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace

8.4 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Memory foam beds, in-room safe, desk, soundproofing

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.0 out of 10
Wonderful
(14 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Memory foam beds, in-room safe, desk, soundproofing

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.0 out of 10
Very good
(13 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

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About this property

Hôtel Must – Aéroport de Québec par JARO

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Aéroport de Québec par JARO provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Aéroport de Québec par JARO has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Reviews

Hôtel Must – Aéroport de Québec par JARO Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 678 out of 1463 reviews
Rating 8 - Good. 459 out of 1463 reviews
Rating 6 - Okay. 193 out of 1463 reviews
Rating 4 - Poor. 74 out of 1463 reviews
Rating 2 - Terrible. 59 out of 1463 reviews

Reviews

8/10 Good

Stéphanie

Traveled with family
Liked: Property conditions & facilities, room comfort

Hôtel vieillotte Chambre confortable pour 5

1- Disposition de la chambre : wow; grands espaces pour une famille de 5, douche et toilette séparées par une porte de l'évier de la salle de bain. Cuisinette avec évier et comptoir : pratique! Module de table et chaises deviennent lit escamotable double : très pratique pour jouer ou manger. 2- Plusieurs éléments brisés : vieillot; tiroirs du lit ne ferment pas, porte garde-robe désajustée, cadre décoratif endommagé. Literie décorative pourrait être au goût du jour : blanche, là c'est vieux et démodé. 3- Propreté : éléments primordiaux très propres, mais pas les détails ; comptoirs propres, les lits propres. Autres éléments de la chambre : support à papier hygiénique sale, tête de lit poussiéreuse. Ils ne font pas dans les détails. 4- Déjeuner : offre et variété très bien ; oeufs, saucisses, crêpes, pain et bagels. On y trouve son compte. Attention : la propreté des lieux (tables, sol) est moyennement acceptable. 5- Service : courtois ;
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were cute, Murphy beds were nice. The Boston pizza attached forget a few of our order items, the food was cold despite waiting down there for it, and it wasn't great tasting. Pool is great, much smaller than the pictures though. Breakfast was pretty decent
Stayed 1 night in Jul 2025

4/10 Poor

Gord

Disliked: Cleanliness, staff & service
Close to airport Property needs a facelift and and good cleaning. Tourist season and 2 of the 3 elevators didn't work. Will be my last stay there.
Stayed 1 night in Jul 2025

10/10 Excellent

erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Pauline

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Average hotel

Great room, we had a queen bed, a murphy bed and a sofa bed. ( extra coverings, blankets and pillows would have been nice) The A/C did not function when we got there, they sent up maintenence and they got it goung but it was either too cold or too hot we could not get an average 20 degree. Young kids using the hottub as a wading pool was not enjoyable. Especially since there were several areas for young kids. Water buckets, splash pad and slide.and a great size pool. Breakfast was unchanged each morning, and congested to one corner, making for a bottle next of custimers. No trays to transport your food. And paper plates and plastics did not make it eco friendly. Only 2 elevators seem to work, and were consistently full, making the stairs at must..the stairwells were musty and poorly lit. Having a great location near the grocery store and eateries made it bareable.
Stayed 3 nights in Jul 2025

8/10 Good

Riffat

Breakfast was good, from the outside the hotel looks dated but room was really nice and updated.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiting for register was very fast
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, but the staff at the reception shouldn't say out loud the room number.
Stayed 1 night in Jul 2025

6/10 Okay

Roxanne

Traveled with family
Le matelas du lit est trop dur et pas confortable. Le déjeuner était froid et il manquait de certains items.
Stayed 2 nights in Jul 2025

6/10 Okay

Shervin

Traveled with family
Liked: Cleanliness
There were no slippers, toothpaste, or water in the rooms. The rooms were generally clean, but the elevators were slow, and only one of them usually worked. Their breakfast was of low quality.
Stayed 2 nights in Jul 2025

6/10 Okay

Dominic

Liked: Room comfort
Ascenseur très lents. Insuffisants pour le nombre de personnes. Escaliers cachés et sales
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 6 nights in May 2025

4/10 Poor

Alexander

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator took 20min to get up to 6th floor. Floors were very slimy and sticky. Underground parking smelt nauseating.
Stayed 2 nights in Jul 2025

8/10 Good

Rob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good, a few language issues but all worked out.
Stayed 1 night in Jul 2025

6/10 Okay

Muhammad

Traveled with family

Average

Stayed 2 nights in Jun 2025

8/10 Good

Lucie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

8/10 Good

Natacha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chelsea

Stayed 2 nights in Jun 2025

10/10 Excellent

Edgard

Liked: Cleanliness, amenities, property conditions & facilities
Dining in Boston Pizza and the pool
Stayed 4 nights in Jun 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Mathieu

Traveled with family
Disliked: Amenities
Room was larger than average, otherwise not very pleasant. The rules surrounding the use of the pool and the gym were unnecessarily confusing. Breakfast was barely passable.
Stayed 1 night in Jun 2025