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Hôtel Must – Quebec City Airport

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Must – Quebec City Airport

Indoor pool
Reception
Lunch and dinner served
Indoor pool
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    4 min walk
  • Recreofun Amusement Centre
    8 min walk
  • Laval University
    7 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    4 min drive

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

Reception

Grand Times Hotel Quebec City Airport

Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1084)
The price is $129
per night
$153 total
includes taxes & fees
Dec 7 - Dec 8
Grand Times Hotel Quebec City Airport

About this property

Hôtel Must – Quebec City Airport

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Quebec City Airport provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Quebec City Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 222760, 2025-01-31

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1102 reviews" "
Rating 8 - Good. 355 out of 1102 reviews" "
Rating 6 - Okay. 130 out of 1102 reviews" "
Rating 4 - Poor. 50 out of 1102 reviews" "
Rating 2 - Terrible. 33 out of 1102 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stefania

Traveled with family
Liked: Cleanliness
Front desk service spoke very quietly and seem like he wanted to get done with us very quickly. The other lady seemed much more into serving her clientele. The room was clean, smelled nice. Shower had mold and the conditionner dispenser seemed full but wasn't working at all. I couldn't find how to start the ventilation during the shower so the room itself was humid after. Breakfast wasn't tasty, but was served hot and had alot of it! Personnel were cleaning after every guest departure so there was always a clean table for everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Stéphan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michel, PREVOST

Liked: Staff & service, property conditions & facilities
Ok hotel
Stayed 1 night in Aug 2024

6/10 Okay

Valérie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not the first time we went at Must Hotel. Clearly, they were lacking towels. Otherwise it was ok
Stayed 4 nights in Aug 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour la famille
Belle place ,parfait avec des enfants!!!
Stayed 1 night in Aug 2024

6/10 Okay

Carla

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Breakfast could’ve better with more options. Pool was extremely crowd and not safe, they should let an amount of people at a time over there. There was around 50 people inside the hot tub (disgusting, for sure). But the pool area, for the kids, is super cool. Bedrooms were clean, beds comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked that the rooms could qccommidate our family of 6 comfortably.
Stayed 2 nights in Aug 2024

8/10 Good

Abigail De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service, the carpet around the halls needs to be changed or serviced, it would feel much cleaner. Enjoyed the buffet, and the disposition of staff to help, but the staff can be more ready to speak about all the services.
Stayed 4 nights in Aug 2024

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Only complaint was that the breakfast each morning was exactly the same everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marie-Claude

Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Chemin de fer à l'arrière de l'hôtel
Nous avons pris connaissance qu'il y a un chemin de fer juste à côté de l'hôtel et avons été réveillé à 5:30 du matin par un train qui a passé durant 35 minutes..
Stayed 1 night in Aug 2024

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Akbar, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family hotel with many children around :)
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big good for kids
Check in was quick however not much information was provided about the hotel. Just told the breakfast is served in room behind them. Bathroom is nice in the room, room was good size. Main door did not close with pulling closed, blinds were torn up in area's, cleaning staff took up a lot of room in the hallway and didnt move for clients wanting to walk by. Same with elevator staff would enter before clients. Pool area was supervised and minitored which was nice. Breakfast area staff were very nice and attentive. Nice that parking was underground.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Chantal

It’s a good 3 stars hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Zorobabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mélanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a busy family oriented hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle expérience! Hotel près de toutes les activités touristiques. Confortable, propre et acces à la piscine.
Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Okay for a single night's stay while passing through Quebec City especially since it was a better price than similar horels in the area, and I was not willing to spend a lot. I would probably spend more to stay at a newer property in the future. The reviews I had read were accurate in terms of the slowness of the elevators and the chaos around breakfast on a Sunday morning even at 8 a.m. The bed was reasonably comfortable but the slats it was on creaked loudly when we moved. The lamp in the corner was missing the on off button so I had to plug and unplug it. I found the bathroom to be just fine, and a good bathroom matters a lot to me when I'm traveling.
Stayed 1 night in Aug 2024