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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

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Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Relax in the spacious seating area with a curved sectional sofa and enjoy the architectural interest of the large, curved ceiling.
Enjoy a meal at the central bar with stools or sit at a table with comfortable seating.
Experience the excitement of our entertainment area, featuring a range of gaming machines and attractions, including the Nerd Arcade and Butterfly Garden game booth.
Enjoy a comfortable stay with a kitchenette, desk, and bed in this well-appointed room.
Relax and dine on the spacious outdoor terrace with lounge chairs and tables, taking in the breathtaking views of the surrounding landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Breakfast included

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪3 min walk‬
  • Recreofun Amusement Centre
    ‪7 min walk‬
  • Laurier Quebec
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(109 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

9.0 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(36 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(12 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.4 out of 10
Very good
(10 reviews)
  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(8 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Must – Aéroport de Québec par JARO

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Aéroport de Québec par JARO provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Aéroport de Québec par JARO has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Aéroport de Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 624 out of 1296 reviews
Rating 8 - Good. 403 out of 1296 reviews
Rating 6 - Okay. 159 out of 1296 reviews
Rating 4 - Poor. 64 out of 1296 reviews
Rating 2 - Terrible. 46 out of 1296 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wassime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Franco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great place

Always a great place to stay…. Nothing bad to say
Stayed 4 nights in Apr 2025

8/10 Good

rivard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mengtse

Stayed 2 nights in Mar 2025

6/10 Okay

ERIC

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hard time to check in. The staff did not want to let us check in until 4.
Stayed 2 nights in Apr 2025

10/10 Excellent

steeve

Stayed 1 night in Mar 2025

8/10 Good

Lucie

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice spot!
Stayed 1 night in Mar 2025

8/10 Good

renee

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and lovely staff
Stayed 1 night in Mar 2025

8/10 Good

Marc

Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Edmond

Liked: Cleanliness
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Erynn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but we're probably high end when they were first done but needs to be updates. Expedia showed a fully kitchenette and large fridge but not the case. Said there was laundry facilities and there was not. Amenities where not cleaned regularly or enough ie. Pool/hotub and floor around them. The elevator were stinky from the old dirty mats inside them. Elevators were very slow. Free breakfast had the same thing every single day. No variety and the hot bar only had boxed scrambled eggs and sausage everyday. The cereal was not kids friendly, need to add frosted flakes or fruit loops. Cream cheese spread into the hottable tray to fill space was gross looking. Drink options good. Need some individual yogurts and fruit and pastry options and some pancake/crepe/french toast options. Pool Towels smelt like they were washed with kitchen towels because they smelt like food. We made the best of it. I'm happy there was no bugs and good relation to valcartier and qc city.
Stayed 4 nights in Mar 2025

8/10 Good

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest was vary unpleasant and all the elevators were broken except for 1.
Stayed 2 nights in Mar 2025

6/10 Okay

Brian

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Philippe

Stayed 1 night in Mar 2025

8/10 Good

Francois-Xavier

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Hôtel must

L'hôtel est propre l'accueil très bien. Malheureusement les lit sont vraiment dure et les oreillers très molle. La piscine de l'hôtel était bondé beaucoup beaucoup de bruit boisson dans le spa . Aucune serviettes disponible même après 1.5h Il y avait un tournoi de basketball dans les environs et les jeunes était laissé à eu même dans la nuit sa criait sans bon sens j'ai du sortir pour avertir les jeunes.
Stayed 1 night in Mar 2025

8/10 Good

mathieu

Traveled with family
Liked: Cleanliness, staff & service, amenities
Merci
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Traveled with family
Disliked: Staff & service
The room was clean but the property needs some updating. Carpets in the hall are lifting. The elevators took forever and the staff often had the entire elevator occupied with bins. Food in the morning wasn’t replenished for breakfast. I ordered a surprise bag and it never arrived even after I called. The arcade closed at 5:30pm and I wasn’t notified of this when I paid. So we had one hour to use the facility and paid full price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Family March break trip

Hotel was clean and well kept. Indoor pool on the roof was a great feature. Breakfast was decent with eggs, sausages, toast, cereal, fruit, yogurt, juices, hot chocolate and coffee. Hotel room bathroom was a little strange with a frosted glass door and no lock. Front desk staff and breakfast staff were not friendly however the maids were quite nice.
Stayed 4 nights in Mar 2025