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Hôtel Must – Quebec City Airport

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel Must – Quebec City Airport

Indoor pool
Lunch and dinner served
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Hot Tub
  • Gym
  • Breakfast included

Explore the area

Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪4 min walk‬
  • Recreofun Amusement Centre
    ‪8 min walk‬
  • Base de plein air de Sainte-Foy
    ‪2 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Fireplace

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Must – Quebec City Airport

3.5-star L'Ancienne-Lorette hotel steps from Carie Factory Amusement Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and a business center. Weekly housekeeping is available.
Hôtel Must – Quebec City Airport offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Hôtel Must – Quebec City Airport provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hôtel Must – Quebec City Airport has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 222760, 2025-01-31

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Quebec City Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1154 reviews" "
Rating 8 - Good. 365 out of 1154 reviews" "
Rating 6 - Okay. 140 out of 1154 reviews" "
Rating 4 - Poor. 54 out of 1154 reviews" "
Rating 2 - Terrible. 35 out of 1154 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Annik

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to the airport. Staff was friendly and very helpful!
Stayed 1 night in Oct 2024

4/10 Poor

Adeeb

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Took 25 minutes to check-in. Only one person at the counter checking guests in. He was on his cellphone most of the time. Poor appearance of the person working the desk and no customer service, no hospitality. I called the reception to ask about the gym and the rep. did not know what I was asking. Couldn't speak English properly and asked me to wait till his boss came in.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Luc

Stayed 1 night in Oct 2024

10/10 Excellent

France

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sabrina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Normand

Liked: Cleanliness, staff & service, room comfort
Hotel qui aurait grand besoin d'être rafraîchi Le tapis dans le hall d'entrée est très sale comme celui du corridor au troisième étage où nous avons dormi et auraient besoin d'être changés La chambre était grande et propre
Stayed 1 night in Oct 2024

2/10 Terrible

Harry, Acton

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Yoan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Déjeuner pourrait bénéficier d’être un peu plus complet, manque de serviettes à la piscine (2 fois sur 3 baignades) et le staff semble manquer un peu d’expérience. Sinon les enfants n’y ont vu que du feu. Piscine avec glissade et jeux d’eau l’hôtel est lié à un centre d’amusement pour enfants.
Stayed 2 nights in Oct 2024

6/10 Okay

Charles

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Plaisir pour les enfants
Positif: déjeuner et piscine. Avec des enfants, c’est bien. Négatif: propreté, service, efficacité
Stayed 2 nights in Oct 2024

10/10 Excellent

Yohan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Nice room!!
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quebec City
We were only there one night but room is clean. Beware of dishonest taxi drivers.
Stayed 1 night in Sep 2024

2/10 Terrible

Jae Woo

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was skeptical about the dirty carpet, but to my surprise, the review was correct. The carpet at the entry and the hallways of each floor was nasty that looked never cleaned. The carpet was so dusty that we had to walk slowly on tip toe. The climate control was terrible because it was centralized. The rooms were dusty also which affected my allergy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If you have a chance stay at another place. First the place wasn't very clean even in the hallways the entryway. The room was fine. What I really didn't like was that they said it was 159 but one converted over $189 a difference in the price when there was other places I could stay that were cheaper and nicer
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024